SlideShare a Scribd company logo
1 of 13
London Advice Conference
Refat Naz Dhar
Research and Development Manager
A
                         Bringing income
                       into the sector and
          F            ensuring it is used            B
   Working for an           effectively       Delivering high-
optimal environment                            quality money
for clients & money                              advice via
     advisers &                              National Debtline,
    encouraging                              Business Debtline
responsible lending                          & My Money Steps


                         REDUCING
                       UNMANAGEABLE
                       DEBT IN THE UK



                                                       C
         E
                                                 Increasing the
Being a catalyst for
                                             quality and quantity
 partners to work
                                D             of money advice in
   more closely
                       Promoting the role    the UK by optimally
     together
                          of the money       supporting advisers
                         advice sector &
                           enhancing
                        understanding of
                       the debt and credit
                          environment
• Launched November 2010

• Interactive online advice channel

• Self help with option recognising other channels
• Online interactive advice service

• Who can use My Money Steps

• Empowering the client
• Generates advice suggestions based on the
  user’s financial circumstances

• Advice is generated by using over 300 rules and
  calculations

• Repeat usage encouraged to ensure interactive
  advice
• Anyone who wants to deal with their debts
  themselves

• Ideal for those who are confident about using
  internet tools

• My Money Steps identifies where a referral is
  more appropriate
Using My Money Steps to manage debts
Visit www.mymoneysteps.org


Contact the My Money Steps team on
     mms@moneyadvicetrust.org

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My money steps 030712

  • 1. London Advice Conference Refat Naz Dhar Research and Development Manager
  • 2. A Bringing income into the sector and F ensuring it is used B Working for an effectively Delivering high- optimal environment quality money for clients & money advice via advisers & National Debtline, encouraging Business Debtline responsible lending & My Money Steps REDUCING UNMANAGEABLE DEBT IN THE UK C E Increasing the Being a catalyst for quality and quantity partners to work D of money advice in more closely Promoting the role the UK by optimally together of the money supporting advisers advice sector & enhancing understanding of the debt and credit environment
  • 3. • Launched November 2010 • Interactive online advice channel • Self help with option recognising other channels
  • 4.
  • 5. • Online interactive advice service • Who can use My Money Steps • Empowering the client
  • 6.
  • 7. • Generates advice suggestions based on the user’s financial circumstances • Advice is generated by using over 300 rules and calculations • Repeat usage encouraged to ensure interactive advice
  • 8.
  • 9.
  • 10.
  • 11. • Anyone who wants to deal with their debts themselves • Ideal for those who are confident about using internet tools • My Money Steps identifies where a referral is more appropriate
  • 12. Using My Money Steps to manage debts
  • 13. Visit www.mymoneysteps.org Contact the My Money Steps team on mms@moneyadvicetrust.org

Editor's Notes

  1. Stanley’s case…