2. The evolution of connectivity
1G 2G 3G 4G 5G
1980s 1990s 2000s 2010s 2020s
14,4 Kbps 300 Kbps 42,2 Mbps 1 Gbps 10 Gbps
Analogue
Voice Calls
Mobile
Connectivity
Digital Voice Calls
Text
Messaging
Basic Data
Services
Mobile
Broadband
Introduction of
smartphones
Fast Mobile
Broadband
Use of Internet
Protocol
Enhanced Mobile
Broadband
Wireless for
Industry
20 times
Improvemen
t
140 times
Improvement
24 times
Improvement
10 times
Improvement
3. Digital Ecosystem - Partnership
Home
Broadband
e.g. Fixed Wireless
Access
Demanding indoor /
outdoor conditions
e.g. venues
Extreme
Mobile Broadband
e.g. UHD, VR, AR
Localised services /
Content
End to End Security
On-demand services
and bandwidth
5G
Remote Control & process
Automation
Critical infrastructure
protection & control
e.g. Smart Grid
Autonomous
vehicles
New form factors, e.g.
Wearables and sensors
Smart homes/
buildings / Utility
metering
Tracking and
Sensor
Source: Analysis Mason , Qualcomm, McKinsey & Co
4. Sensitivity: Public
MTN
Business
Category 1A, 1B and 1C
Mobile Solution Categories RT15
Uncapped Data without fair usage policy Uncapped
Voice Minutes
Closed User Group Minutes
SMS
Closed User Group SMS
Mobile Device (Base device: Samsung A31) 1
Uncapped Data without fair usage policy Uncapped
Voice Minutes
Closed User Group Minutes
SMS
Closed User Group SMS
Mobile Device (Base device: Samsung A31) 0
Uncapped Data without fair usage policy N/A
Voice Minutes N/A
Closed User Group Minutes N/A
SMS N/A
Closed User Group SMS N/A
Mobile Device (Base device: Samsung A31) 1
5. Sensitivity: MTN South Africa - Internal
Sensitivity: MTN South Africa -
5
• Network Performance Score for voice service: 342 out of 400
• Network Performance Score for data service: 421 out of 600
+
7. 7
BrandsEye Report - Sentiment Index
The BrandsEye Telco Sentiment Index Report has been released in the
week. MTN is leading the market and the BOZZA network has strongly
contributed to that. Quoting few pieces from the report “MTN
outperformed every provider in all three of the drivers of network
conversation. While it saw only a small advantage in quality, it was
speed and coverage with which consumers were most
satisfied….Consumers praised MTN for its 5G speeds and engaged with
news it had once more been named ‘best mobile network’ in SA for data
speeds by MyBroadband.
A common theme behind MTN’s relatively high Net Sentiment in load
shedding conversation was that its network was the most reliable
during load shedding. This conversation came from both MTN and their
competitors’ customers.” MTN claims top spot
MTN outperformed every provider in all three of the drivers of network conversation
8. Sensitivity: Public
MTN
Business
RT15 Successful Rollout
People Process Systems
RT15 Program Office
Accountable for the end-to-end management of the transversal contract
Onboarding Assurance Service Management Dedicated Call centre Support-Network QA Billing SCM
Senior Program Manager
End-to-end management of EME/QSE On-going Training for Participants Partners (EME/QSEs) and Account Managers Change Management
11. NIP
MTN 360 Network Resilience Plan – Way Forward
Concrete
Bunkers
Camera systems
Batteries in
Safes
Epoxy Systems
• High security battery cabinet
• Concrete bunkers for NLD
sites
• Padlocks replaced with Blue
Lock
• Tracking of MTN Assets
• Cameras on strategic sites
12. Reach-out to discuss your specific
Mobile requirements
Nic.Chauke@mtn.com
MTN Business