Mrigank Shekhar has over 6 years of experience in IT support and systems administration. He has skills in hardware maintenance, operating systems like Windows Server, Linux, and HP-UX, networking equipment like Cisco routers, and certifications in Microsoft solutions. His previous roles include customer support engineer, team leader responsible for monitoring bank branch services, and site support engineer responsible for servers, storage, and other systems. He has a degree in electronics and telecommunications and is looking for a challenging career in information systems.