This document is a resume for CH MALLESH summarizing his career objective, work experience, technical qualifications, achievements, skills, education and personal details. Mallesh has over 5 years of experience in network support and desktop support. He is CCNA certified and has experience planning, implementing and troubleshooting WiFi networks, access points and internet connections. He is proficient in networking protocols, routers, switches and troubleshooting networking equipment. His most recent role is as a network support executive with Convergent Communications India Pvt Ltd since 2015.

1. CH MALLESH
Mobile: +919676406480
E-mail: mallesh.ch1@gmail.com
CAREER OBJECTIVE
 To work in a creative and challenging environment and effectively contribute my entire
efforts towards the organization goals.
WORK EXPERIENCE
Designation: Network support Executive
Work Profile:
 Planning and Implementation of Wi-Fi Network.
 Managing & Configuring of Access Points, Configuring and troubleshooting Wi-Fi Internet
Access in Laptops, and I-Pads and Mobile Devices. Monitoring ISP links and switches.
 Creating and Maintain reports on user complaints and problems fixed.
 Setup Video conference for board room Meetings.
 Experience on network monitor tools Cacti graph, network view, Nomadix AG2400 gateway,
Intra Serv7.Work experience on polycom Devices, POS Machine’s, Epson KOT Bill printers.
Duration: Feb 2015 to till date.
Company: Convergent Communications India Pvt Ltd.
WORK EXPERIENCE
Designation: Desktop support engineer
Work Profile:
 Installation of Windows XP, Windows vista, windows 7and Windows 2008.
 Managing Local Users and Groups, Files and Folder, Desktop Settings.
 Working with Disk Management, Back Up and Restoring Data.
 PC Assembling and Troubleshooting, Installing and configuration of all types of local and
network printers Up gradation of Motherboards, Processors, RAM as per the system
requirement.
 Installing of all kinds of NIC, Printers, Scanners and Webcam Drivers etc.
Duration: Oct 2012 to Oct 2014
Company: E & E Enterprises, Hyderabad

2. TECHNICAL QUALIFICATION
 Cisco Certified Network Associate(CCNA) V2.0 Routing & Switching
Cisco ID: CSCO12924026
 Completed Cisco Certified Network Associate (CCNA) Routing & Switching course in ZOOM
Technologies, Ameerpet .
 Completed Hardware and Networking engineer course from JETKING, dilsukhnagar.
ACHIEVEMENTS
 Partner of the month June 2015 from Taj Falaknuma Palace for excellent network
management.
TECHNICAL SKILLS:
 Sound knowledge of routing protocols like RIP, EIGRP, OSPF.
 Installing, Configuring and Troubleshooting of Networking Equipment’s: Routers and
Switches and Access points.
 Sound knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP.
 Responsible for maintaining and monitoring performance of network.
 Configuring, Managing and Maintaining Networking Equipment’s.
ACADEMIC QULIFICATIONS
 Completed BSC computers from Osmania University with 71 % marks.
 Completed Intermediate from Y.R.M Jr College, kalwakurthy with 70 % marks.
 Completed SSC from Adarsha Vidyalayam, kalwakurthy with 83% marks.
STRENGTHS
 Quick Learner
 Hardworking
PERSONAL PROFILE
Father’s Name : CH.SATYANARAYANA
Date of Birth : 10-07-1992
Permanent Address : H. No: 6-109, (VI) Jupally,(M) Veldanda,(DIST) Mahabubnagar
Pin code: 509324
Marital Status : Single
Languages known : English, Hindi and Telugu
Hobbies : Playing Cricket, Browsing Internet
DATE:
PLACE: HYDERABAD (MALLESH)