This document discusses the importance of training in franchised networks. It notes that training provides immense benefits to both franchisors and franchisees by helping to replicate the franchise system, ensuring franchisees have a complete understanding of the business model, and allowing franchisees to adhere to systems and processes correctly from the start. Well-trained franchisees are less likely to fail and remain profitable for longer. The document outlines different areas franchisors should provide training on, including franchise induction, operations manuals, marketing plans, manpower planning, accounting processes, logistics, and ongoing or refresher training. It concludes that training is indispensable for any franchise system as it brings efficiency, uniformity, and creates capable franchisees.

1. Training in Franchising
To Succeed
- Chackochen Mathai

2. HOD
Franchise
Ops
Mktg
HR
IT
Accounts
Logistics
Training

3. Importance of
TRAINING
In Franchised Network

4.  Immense benefits to both franchisors and
franchisees
 Replicate the franchise system
 Complete understanding of the brand’s
business module
 Franchisee to adhere to the systems and
processes and start up correctly
 Well trained franchisees are less likely to
fail and remain profitable for a longer term.

6.  Franchise Induction
 Business Plan to ensure

7.  Standard Operations Manual

8.  Mktg Plans
 Activity Plans
 Segment target

9.  Manpower Planning
 Recruitment
 Incentive Policies
 People Management

10.  Bill Processing
 System Updates
 New Process updates
 System synchronising
 MIS reports

11.  Statutory requirements
 Accounting Process
 Royalty calculations

12.  Indent norms
 Stock clearance details
 Stock updates (new products)
 Vendor Management

13.  HQ Training
 On – Site Training
Training
 Ongoing training or
Refresher training

14. No matter how efficient the aspiring entrepreneur or
an upcoming franchisee is training is indispensible
for the franchisees of any franchise system.
It not only brings efficiency and uniformity in
franchise system but also creates capable
franchisees.

15. Thank you