SlideShare a Scribd company logo
Curriculum Vitae of Nompumelelo Nkosi
Nationality South African Cellphone number 0614580620
Gender Female Email address mpumyking@gmail.com
Languages English, IsiZulu,
SeSotho, Tswana
and Xhosa
Home address 1805b Koma Road
Molapo Extension
Soweto
1818
Driver’s Licence Yes, own car ID number 8708101429082
Objective/Summary
I am a driven individual who continuously wants to achieve personal and professional goals. I
am intrigued by the world of Economics and by chance fell into sales, financing my studies.
Ideally, I want to marry the two, and become a powerhouse, one-stop-financial-services-shop,
offering the best products, with special attention to an awesome customer experience. I am
looking to gain insight and skill, in equipping me to be the best financial advisor, gaining a
competitive advantage over my peers.
EducationAcquired and Skills
● Tertiary
Institution: Unisa
Qualification: B(Com) Economics
Year Obtained: 2014
Institution: Moonstone
Qualification: RE (5) Individuals
Year Obtained: 2015
● Secondary
Institution: The Wykeham Collegiate
Qualification: IEB Matric
Subjects passed: English 1st Language, IsiZulu 2nd Language,
Mathematics, Physical science, Biology, Speech
and Drama
Year Obtained: 2005
Achievements
● In 2013 I received the production and quality award in two of the quarterly sales award
ceremonies held at Clientele, in recognition of my drive for excellence and compliant
work ethic. Later in the same year, I received the Best Turnaround award, in recognition
of the considerable improvement in my production numbers, from the first to the last
quarter.
● In 2015, I received the Runner up award for the most sales in a year, at the first annual
prize giving held at Different Life.
Work Experience
Isilumko Media
Promoter
August 2008 - May 2012
● Co ordinating brand activations at malls, university and school campuses, taxi ranks.
● Introducing new products, product ranges and brands through print media at
intersections.
● Product sampling in supermarkets aisles, to increase sales.
● Assisting with registration at various events, including Discovery Status meeting 2008
and Idols 2010.
● I was part of a team that travelled across the country during the hype of the World Cup,
teaching school children our Code of Arms, National Symbols and the diskie dance.
● I was contracted to MSC Cruises (through Starlight Cruises) as concierge for
passengers boarding the Synfonia and Melody respectively, during the November-March
2010 season in Durban
Clientele Life
Telesales Consultant
June 2012 - February 2015
● Selling all life products on their portfolio viz: Life Insurance, Hospital Cover, Funeral
Cover, Cancer cover, Legal Cover
● Meeting and exceeding team and individual sales targets
● Ensuring all clients that make contact with us know and understand how the product(s)
they enquired about
● Ensuring clients are treated fairly, not selling for self-gain
● Keeping team morale on a high even when systems are down, commission structure
changes, management shifts or a new product is introduced
● Ensuring a QA score not lower than 90%
● Interacting with walk in clients that prefer face-to-face interaction, to foster the buying
process.
Different Life
Customer Consultant
March 2015 - March 2016
● Selling Life, Disability, Critical Illness and Salary Protection Cover
● Servicing all clients; coordinating HIV test process, retaining business and processing
cancellations
● Interacting with clients on our livechat platform, when they visit our webpage and need
assistance as they go through our underwriting process
Different Life
Service Advisor
April 2016 - March 2017
● Customer service to all new and existing strategic clients
● Completing noting letters on cessions completed for vehicle and housing finance
● Upselling more benefits for existing policy holders
● Retentions
● Piloting new lead campaigns
● Brainstorming for Marketing campaigns
Telesure
Financial Advisor
April 2017-February 2018
● Selling short term insurance to Wesbank financed clients only
● Linking car repayments with the insurance premium as one convenient debit
● Informing clients who have cancelled their insurance that they are in breach of contract,
explaining the options they have and the repercussions of the actions
● Meeting daily, weekly and monthly sales targets
● Ensuring clients are treated with courtesy, respect as per TCF practices
● Ensuring that policies put on book, stay on book, reducing cancellations
● Ensuring that all calls meet QA standards
References
Mr. Tshepo Liphuko
Sales Manager Clientele Life
011 320 3000
Ms. Kate Mbatha
Service Team Leader Different Life
082 555 8093
Mr. Ayanda Sithole
Sales Team Leader Telesure
084 722 8609

More Related Content

Similar to Mpumy king

CV KEN (2)
CV KEN (2)CV KEN (2)
CV KEN (2)
Ken Williams
 
TTD_ updated CV _ July 2015
TTD_ updated CV _ July 2015TTD_ updated CV _ July 2015
TTD_ updated CV _ July 2015
Thandeka Dlamini
 
cv
cvcv
CV Vu Thi Minh Hoang
CV Vu Thi Minh HoangCV Vu Thi Minh Hoang
CV Vu Thi Minh Hoang
VU THI MINH HOANG
 
My resume July@2016
My resume July@2016My resume July@2016
My resume July@2016
Okello Tony Onying
 
CV - Internship
CV - InternshipCV - Internship
CV - Internship
Vu Tung Nguyen
 
Twice
TwiceTwice
Niamh Smith Updated CV 2015
Niamh Smith Updated CV 2015Niamh Smith Updated CV 2015
Niamh Smith Updated CV 2015
Niamh Smith
 
CurriculumVitae
CurriculumVitaeCurriculumVitae
CurriculumVitae
jackie kababiito
 
Cv Taniya Yeshika Haseem
Cv   Taniya Yeshika Haseem Cv   Taniya Yeshika Haseem
Cv Taniya Yeshika Haseem
Taniya Haseem
 
Cv Taniya Yeshika Haseem
Cv   Taniya Yeshika HaseemCv   Taniya Yeshika Haseem
Cv Taniya Yeshika Haseem
Taniya Haseem
 
Curriculum Vitae 2016
Curriculum Vitae 2016Curriculum Vitae 2016
Curriculum Vitae 2016
Tumwebaze norman
 
Debbie cv
Debbie cvDebbie cv
Debbie cv
Debbie Elliott
 
Curriculum Vitae of James Devon Marks
Curriculum Vitae of James Devon MarksCurriculum Vitae of James Devon Marks
Curriculum Vitae of James Devon Marks
James Devon Marks
 
RICHARD OBWOCHA MAER3
RICHARD OBWOCHA MAER3RICHARD OBWOCHA MAER3
RICHARD OBWOCHA MAER3
Richard Obwocha Maeri
 
Curriculum Vitae for Kadungure Cilance
Curriculum Vitae for Kadungure CilanceCurriculum Vitae for Kadungure Cilance
Curriculum Vitae for Kadungure Cilance
cilance kadungure
 
Ali CV
Ali CVAli CV
Ndimphiwe_Tshoni Curriculum_Vitae_
Ndimphiwe_Tshoni Curriculum_Vitae_Ndimphiwe_Tshoni Curriculum_Vitae_
Ndimphiwe_Tshoni Curriculum_Vitae_
Ndimphiwe Tshoni
 
Marlise vd Merwe CV
Marlise vd Merwe CVMarlise vd Merwe CV
Marlise vd Merwe CV
Marlise Van Der Merwe
 
Cv hassen weslati
Cv hassen weslatiCv hassen weslati
Cv hassen weslati
Hassen Weslati
 

Similar to Mpumy king (20)

CV KEN (2)
CV KEN (2)CV KEN (2)
CV KEN (2)
 
TTD_ updated CV _ July 2015
TTD_ updated CV _ July 2015TTD_ updated CV _ July 2015
TTD_ updated CV _ July 2015
 
cv
cvcv
cv
 
CV Vu Thi Minh Hoang
CV Vu Thi Minh HoangCV Vu Thi Minh Hoang
CV Vu Thi Minh Hoang
 
My resume July@2016
My resume July@2016My resume July@2016
My resume July@2016
 
CV - Internship
CV - InternshipCV - Internship
CV - Internship
 
Twice
TwiceTwice
Twice
 
Niamh Smith Updated CV 2015
Niamh Smith Updated CV 2015Niamh Smith Updated CV 2015
Niamh Smith Updated CV 2015
 
CurriculumVitae
CurriculumVitaeCurriculumVitae
CurriculumVitae
 
Cv Taniya Yeshika Haseem
Cv   Taniya Yeshika Haseem Cv   Taniya Yeshika Haseem
Cv Taniya Yeshika Haseem
 
Cv Taniya Yeshika Haseem
Cv   Taniya Yeshika HaseemCv   Taniya Yeshika Haseem
Cv Taniya Yeshika Haseem
 
Curriculum Vitae 2016
Curriculum Vitae 2016Curriculum Vitae 2016
Curriculum Vitae 2016
 
Debbie cv
Debbie cvDebbie cv
Debbie cv
 
Curriculum Vitae of James Devon Marks
Curriculum Vitae of James Devon MarksCurriculum Vitae of James Devon Marks
Curriculum Vitae of James Devon Marks
 
RICHARD OBWOCHA MAER3
RICHARD OBWOCHA MAER3RICHARD OBWOCHA MAER3
RICHARD OBWOCHA MAER3
 
Curriculum Vitae for Kadungure Cilance
Curriculum Vitae for Kadungure CilanceCurriculum Vitae for Kadungure Cilance
Curriculum Vitae for Kadungure Cilance
 
Ali CV
Ali CVAli CV
Ali CV
 
Ndimphiwe_Tshoni Curriculum_Vitae_
Ndimphiwe_Tshoni Curriculum_Vitae_Ndimphiwe_Tshoni Curriculum_Vitae_
Ndimphiwe_Tshoni Curriculum_Vitae_
 
Marlise vd Merwe CV
Marlise vd Merwe CVMarlise vd Merwe CV
Marlise vd Merwe CV
 
Cv hassen weslati
Cv hassen weslatiCv hassen weslati
Cv hassen weslati
 

Recently uploaded

办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
kkkkr4pg
 
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAANBUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
cahgading001
 
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
nguqayx
 
All Of My Java Codes With A Sample Output.docx
All Of My Java Codes With A Sample Output.docxAll Of My Java Codes With A Sample Output.docx
All Of My Java Codes With A Sample Output.docx
adhitya5119
 
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
yhkox
 
0624.speakingengagementsandteaching-01.pdf
0624.speakingengagementsandteaching-01.pdf0624.speakingengagementsandteaching-01.pdf
0624.speakingengagementsandteaching-01.pdf
Thomas GIRARD BDes
 
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
evnum
 
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
evnum
 
How to overcome obstacles in the way of success.pdf
How to overcome obstacles in the way of success.pdfHow to overcome obstacles in the way of success.pdf
How to overcome obstacles in the way of success.pdf
Million-$-Knowledge {Million Dollar Knowledge}
 
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
1wful2fm
 
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
2zjra9bn
 
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
GabrielleSinaga
 
Connect to Grow: The power of building networks
Connect to Grow: The power of building networksConnect to Grow: The power of building networks
Connect to Grow: The power of building networks
Eirini SYKA-LERIOTI
 
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin -  2024Jun11.pdfSwitching Careers Slides - JoyceMSullivan SocMediaFin -  2024Jun11.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
SocMediaFin - Joyce Sullivan
 
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
2zjra9bn
 
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
taqyea
 
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter  | June 12, 2024Community Skills Building Workshop | PMI Silver Spring Chapter  | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
Hector Del Castillo, CPM, CPMM
 
Learnings from Successful Jobs Searchers
Learnings from Successful Jobs SearchersLearnings from Successful Jobs Searchers
Learnings from Successful Jobs Searchers
Bruce Bennett
 
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
gnokue
 
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
waldorfnorma258
 

Recently uploaded (20)

办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
办理阿卡迪亚大学毕业证(uvic毕业证)本科文凭证书原版一模一样
 
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAANBUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
BUKU PENJAGAAN BUKU PENJAGAAN BUKU PENJAGAAN
 
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
一比一原版(EUR毕业证)鹿特丹伊拉斯姆斯大学毕业证如何办理
 
All Of My Java Codes With A Sample Output.docx
All Of My Java Codes With A Sample Output.docxAll Of My Java Codes With A Sample Output.docx
All Of My Java Codes With A Sample Output.docx
 
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
 
0624.speakingengagementsandteaching-01.pdf
0624.speakingengagementsandteaching-01.pdf0624.speakingengagementsandteaching-01.pdf
0624.speakingengagementsandteaching-01.pdf
 
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
按照学校原版(ArtEZ文凭证书)ArtEZ艺术学院毕业证快速办理
 
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
 
How to overcome obstacles in the way of success.pdf
How to overcome obstacles in the way of success.pdfHow to overcome obstacles in the way of success.pdf
How to overcome obstacles in the way of success.pdf
 
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
 
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
 
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
 
Connect to Grow: The power of building networks
Connect to Grow: The power of building networksConnect to Grow: The power of building networks
Connect to Grow: The power of building networks
 
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin -  2024Jun11.pdfSwitching Careers Slides - JoyceMSullivan SocMediaFin -  2024Jun11.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
 
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
 
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
一比一原版布拉德福德大学毕业证(bradford毕业证)如何办理
 
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter  | June 12, 2024Community Skills Building Workshop | PMI Silver Spring Chapter  | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
 
Learnings from Successful Jobs Searchers
Learnings from Successful Jobs SearchersLearnings from Successful Jobs Searchers
Learnings from Successful Jobs Searchers
 
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
一比一原版(surrey毕业证书)英国萨里大学毕业证成绩单修改如何办理
 
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
体育博彩论坛-十大体育博彩论坛-体育博彩论坛|【​网址​🎉ac55.net🎉​】
 

Mpumy king

  • 1. Curriculum Vitae of Nompumelelo Nkosi Nationality South African Cellphone number 0614580620 Gender Female Email address mpumyking@gmail.com Languages English, IsiZulu, SeSotho, Tswana and Xhosa Home address 1805b Koma Road Molapo Extension Soweto 1818 Driver’s Licence Yes, own car ID number 8708101429082 Objective/Summary I am a driven individual who continuously wants to achieve personal and professional goals. I am intrigued by the world of Economics and by chance fell into sales, financing my studies. Ideally, I want to marry the two, and become a powerhouse, one-stop-financial-services-shop, offering the best products, with special attention to an awesome customer experience. I am looking to gain insight and skill, in equipping me to be the best financial advisor, gaining a competitive advantage over my peers. EducationAcquired and Skills ● Tertiary Institution: Unisa Qualification: B(Com) Economics Year Obtained: 2014 Institution: Moonstone Qualification: RE (5) Individuals Year Obtained: 2015 ● Secondary Institution: The Wykeham Collegiate Qualification: IEB Matric Subjects passed: English 1st Language, IsiZulu 2nd Language, Mathematics, Physical science, Biology, Speech and Drama Year Obtained: 2005
  • 2. Achievements ● In 2013 I received the production and quality award in two of the quarterly sales award ceremonies held at Clientele, in recognition of my drive for excellence and compliant work ethic. Later in the same year, I received the Best Turnaround award, in recognition of the considerable improvement in my production numbers, from the first to the last quarter. ● In 2015, I received the Runner up award for the most sales in a year, at the first annual prize giving held at Different Life. Work Experience Isilumko Media Promoter August 2008 - May 2012 ● Co ordinating brand activations at malls, university and school campuses, taxi ranks. ● Introducing new products, product ranges and brands through print media at intersections. ● Product sampling in supermarkets aisles, to increase sales. ● Assisting with registration at various events, including Discovery Status meeting 2008 and Idols 2010. ● I was part of a team that travelled across the country during the hype of the World Cup, teaching school children our Code of Arms, National Symbols and the diskie dance. ● I was contracted to MSC Cruises (through Starlight Cruises) as concierge for passengers boarding the Synfonia and Melody respectively, during the November-March 2010 season in Durban Clientele Life Telesales Consultant June 2012 - February 2015 ● Selling all life products on their portfolio viz: Life Insurance, Hospital Cover, Funeral Cover, Cancer cover, Legal Cover ● Meeting and exceeding team and individual sales targets ● Ensuring all clients that make contact with us know and understand how the product(s) they enquired about ● Ensuring clients are treated fairly, not selling for self-gain ● Keeping team morale on a high even when systems are down, commission structure changes, management shifts or a new product is introduced ● Ensuring a QA score not lower than 90% ● Interacting with walk in clients that prefer face-to-face interaction, to foster the buying process.
  • 3. Different Life Customer Consultant March 2015 - March 2016 ● Selling Life, Disability, Critical Illness and Salary Protection Cover ● Servicing all clients; coordinating HIV test process, retaining business and processing cancellations ● Interacting with clients on our livechat platform, when they visit our webpage and need assistance as they go through our underwriting process Different Life Service Advisor April 2016 - March 2017 ● Customer service to all new and existing strategic clients ● Completing noting letters on cessions completed for vehicle and housing finance ● Upselling more benefits for existing policy holders ● Retentions ● Piloting new lead campaigns ● Brainstorming for Marketing campaigns Telesure Financial Advisor April 2017-February 2018 ● Selling short term insurance to Wesbank financed clients only ● Linking car repayments with the insurance premium as one convenient debit ● Informing clients who have cancelled their insurance that they are in breach of contract, explaining the options they have and the repercussions of the actions ● Meeting daily, weekly and monthly sales targets ● Ensuring clients are treated with courtesy, respect as per TCF practices ● Ensuring that policies put on book, stay on book, reducing cancellations ● Ensuring that all calls meet QA standards References Mr. Tshepo Liphuko Sales Manager Clientele Life 011 320 3000 Ms. Kate Mbatha Service Team Leader Different Life 082 555 8093
  • 4. Mr. Ayanda Sithole Sales Team Leader Telesure 084 722 8609