SkillSoft training provides value to individuals and organizations by having a high applicability to jobs, increasing productivity by 19.1% more than industry benchmarks, and having a positive business impact. The training is immediately applicable, with 50.2% of learners applying it within a week. Organizations that invest in learning and development through solutions like SkillSoft significantly outperform peers in areas like innovation, agility, efficiency, quality, and market share.

1. MOVING THE NEEDLE
How SkillSoft Learning Impacts Performance
of Individuals & Organizations
February 2011 Increasing value over time
KEIRAN KING
High applicability
Global Director, Loyalty Strategy Business impact
SkillSoft Confidence
What value does SkillSoft training provide According to a study by the
to individuals & organizations? In late ROI Institute - CEO’s primarily
2010, KnowledgeAdvisors, the world’s largest want to know:
learning analytics firm, conducted an What is the expected impact on business
independent study to answer the question. results -
What is the expected return on
investment -
I was able 50.2% 1 WEEK
to apply Compared to other learning providers:
24.8% 2-4 WEEKS
training
>>>>
within: 11.3% 5-6 WEEKS
Greater applicability: SkillSoft’s training
is more immediately applicable to the
job, outperforming industry benchmarks
11.8% I HAVEN’T APPLIED
WHAT I LEARNED YET, BUT by 20.1% in the first 6 weeks
PLAN TO IN THE FUTURE following training.
Greater Business Impact: impact on
productivity was rated 19.1% higher
1.9% I DON’T EXPECT TO USE
THE KNOWLEDGE/SKILLS
for SkillSoft solutions compared to
GAINED
industry benchmarks
8/10 said they ¾ indicated 7/10 learners
SkillSoft Courses easily integrate into the that SkillSoft said it was
were satisfied
day-to-day flow of work, but how does this or strongly training was a helpful in
translate into business results? satisfied worthwhile their career
investment development
Business Impact
11.1% Employee Satisfaction
10.4% Customer Satisfaction
9.8% Quality of learners
90%
8.7% Decreasing cycle time valued having
8.6% Increasing sales
access to
8.3% Productivity
8.1% Decreasing costs SkillSoft
7.6% Decreasing risk e-learning
resources
REAL IMPACT, LONG-TERM SUCCESS *
Organizations with strong learning cultures significantly outperform their peers
in the following areas:
>>>>
INNOVATION > 46% more likely to be first to market AGILITY > 58% more prepared to meet future demands
EFFICIENCY > 37% greater employee productivity MARKET SHARE > 17% more likely to be the market
QUALITY > 26% greater ability to deliver quality leader
products
Source: Bersin & Associates: Building a Borderless Workplace