www.kylelacy.com @kyleplacy facebook.com/kyleplacy
http://bit.ly/monarchsocial
 
 
Session 1 The Future of Customer Communication Session 2 Finding and Balancing Your Online Voice
Session 3 Using Facebook for Brand Awareness and Generation Session 4 Using Twitter for Brand Awareness and Generation
Video
 
 
 
 
 
 
 
 
 
Borders no longer exist
 
Language is Secondary
“ It’s easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue.”  -Vint Cerf VP of Google
 
 
 
 
 
 
 
 
Content
 
 
The online technologies and practices that people use to share opinions, insights, experiences, and  perspectives with each other.
 
 
 
 
 
 
 
End Session 1
 
 
 
 
 
 
be authentic
 
MOST Getting the out of Social Media
Monitoring Objectives Strategy Tools
The Importance of Listening Custom Reputation Management Radian6.com  Google Alerts http://www.google.com/alerts Monitoring
 
 
Establish the Rules Why are you applying social media? What do you want to accomplish? Revenue, New Donors, etc Objectives
The Value of a Story Building Brand Awareness Where are you driving the user? Strategy
What technology are you using? What technology are they using? What technology are your employees using? Tools
 
5 Ways to Combine
1.  Marketing Research
2.  Traditional Networking
3.  Integration
4.  Brand Awareness
5. Lead Generation
blogsearch.google.com
 
 
 
 
 
 
Session 2 End
 
What is a blog?
A place to share stories and establish trust.
What is a blog?
www.wordpress.com
 
 
Tell Stories Incorporate Humor Guest Posts from Clients Lists. Lists. Lists. Make a Video Don’t blatantly promote yourself Be Authentic Stay Focused Content! Content! Content!
Activity
Write out 5 blog post titles and who would read the post.
 
http://www.facebook.com
What is Facebook?
 
 
 
5 Tips to Marketing on Facebook
Where You At? Searching Based on Location
 
 
 
 
Talk to Me Like You Love Me Personal Messaging
 
 
Common Interest Group Domination
Using Friend Lists
 
 
 
 
#5 Sniping Competitor’s Fan Pages
 
 
Bonus: Importing that Email
 
 
 
#1: Your Profile YOUR picture Fill out the information to 100% Feed in other networks The power of the photo gallery
 
#2: Client Connection Encourage current and past clients to connect with you Search for current and past clients using your email database Marketing Material Integration
 
 
 
 
 
#3: The FanPage Do not invite everyone Easy to blast messages Update Your Wall Regularly Use Secondary Pages to Segment House Photos Twitter Events
#4: More Fan Page Community engagement Little League Farmer’s Market Local Club or Golf Course
#5: Facebook Ads Segment ads based on age, birthday, gender, and other demographic data Most importantly: REGION BASED Pay-per-click
 
Session 3 End
 
What is Twitter? http://www.twitter.com
Micro-blogging service that enables its users to send and read other users’ updates known as tweets.
Cocktail Party
35-49 Represent 42% of Twitter Users
 
Tweets
Text-based posts of up to 140 characters which are displayed on the user’s profile page and delivered to other users who have subscribed to them (followers)
 
@
 
RT
 
DM
Profile
 
 
Background Give Additional Connection Points Picture or Logo Give a 140-160 Description of Yourself or Company
 
Tiny.Url
http://bit.ly
 
#
 
 
Tweet Up
Eventbrite.com
 
 
 
 
Email
 
 
 
Search
http://search.twitter.com
 
 
 
 
 
 
Friends Enemies
Start by following your friends Watch the conversation and follow their friends Follow industry leaders
The Beauty of Twellowhood
http://www.twellowhood.com
 
 
 
 
 
What You Should Be Doing Tomorrow Create Your Social Profiles Setup lists on both Twitter and Facebook Connect with Your Email Database (Facebook, Twitter, LinkedIN) Add 10 people to each list
Connect With Me Blog: http://www.kylelacy.com Twitter: @kyleplacy Email: kyle@getbrandswag.com Phone: 1-765-610-5965

Monarch Boot Camp