Modern Day PA Conference

1. The Modern Day PA conference is an event for the new age assistant, office professional and/or secretary
who wants to enhance and equip themselves with great career objectives that would make them a valuable
asset to the company. Participants will master skills in office management and administrative skills thereby
boosting their confidence when confronted with work challenges associated with the profession.
• Office managers
• Executive Secretaries
• Senior Receptionists
• Executive Assistants
• Professional Administrator
• Administrative Support Staff
• HR and/or Training Administrators
• Personal Assistants
• Secretaries
• Receptionists
• Departmental Secretaries
• Learn and understand the techniques of being more
effective at anticipating your manager’s needs.
• Improve the abilities you have to support your manager.
• Participate in a quick MS Office Access class.
• Find out the importance of image in the corporate world.
• How to handle stress in the workplace and emotional
intelligence.
• Learn how to effectively manage your time and be
productive at the workplace.
• Perfect your writing skills as an office professional.
• Find out what makes a successful office professional.
• What is the “real” job description of a PA.
• The basics of law for non-lawyers.
15 -16 August 2013, Hackle Brooke
Conference Centre, Johannesburg.
Cost effective: save up to 30% on training fees
Time efficient: flexible timing and locations to suit your needs
Tailored to your needs: you can provide input into the content in accordance to your unique situation
and training needs
Privacy: you can discuss organisational challenges in confidence one day options available
Proven and highly experienced trainers ensure the best possible
ROI on your training investment
In-house Training Solutions
The Modern Day
PA Conference
Conference Overview
What delegates will learn from this Conference Who should attend
If six or more staff in your organisation would benefit from training, you should consider our customised
in-house solution. Some of the benefits of our in-house events include:
Book now!!!
Book & Pay before
1 August and
receive an
andriod tablet

2. The Modern Day PA Conference
08:00-08:20 Registration and Morning Tea
08:20-08:30 Opening Remarks
08:30-09:30 Time Management for Professional
Assistants
• Time management is really more important than
you ever imagined!
• But what is time management really about?
• Why is it important to understand ourselves if we
want to be more effective.
• How can we find our balance and manage our
stress?
• How can we become self motivators?
Elaine Harman.
Elaine Harman is the creator of Time
Clinic, motivational speaker, corporate
and life skills facilitator. She has extensive
facilitation experience in various fields
such as finance, risk management,
insurance, IT and the motor industry. She
is a skilled technical and soft skills facilitator, assessor
and also a trained counsellor with a background in
psychology and addiction. Time Clinic is the new
approach to time management that uses psychology
to address the underlying issues that result in our
ineffectiveness.
09:30-10:30 Stress Management In The Workplace
• Controlling information overload.
• Techniques for staying calm and focused despite
uncertainty.
• Reducing stress with improved organisation.
• Creating “me time”.
• Have more stability and happiness from areas you
can control.
Dr Denise Bjorkman.
Dr Denise Björkman is an executive
coach who brought coaching into the
country in 1988 as a formalised profession.
She is Vice President of the S.A. Council
of Coaches and Mentors, the official
accrediting, registration and professional
standard regulating body for professional Coaches and
Conference Agenda
Day One: Mentors in Sub Saharan Africa. This body represents
coaches and mentors at five membership levels
throughout the country. Denise oversees corporate
coaching and mentoring programmes at executive
and management level. She has consulted to top
organisations at executive level. She has been an
advisor to both national and international political
and corporate leaders and has worked on media
and communication strategies for many of the top
100 companies including De Beers, Volkswagen,
Sasol, S.A. Eagle, Barclays and FNB.
Denise has been involved extensively in both the
design and implementation of change management
programmes with coaching, mentoring as chief medium
of intervention. In her capacity as Vice President of the
S.A. Council of Coaches and Mentors she has further
applied her knowledge on Change Management for
changes in a range of top South African companies.
10:30-10:45 Tea & Coffee Break
10:45-11:45 The Importance Of Image In The Corporate
Sector.)
• The importance of hair, makeup and clothing colours.
• Style solutions that really work!
• The fundamentals of wardrobe planning
• The truth behind “dress for success”
• The polished professional
• What works, what doesn’t and why
Loanda Blewett (Ambassador & Senior Image
Consultant at Chata Romano Image
Consultancy. Loanda Blewett is a certified
Chata Romano Ambassador and Senior
Image Consultant, personally trained by
Chata.
She joined Chata Romano International in 2006 and
has worked throughout South Africa and has also
travelled to Switzerland, Malawi, Swaziland and Zambia
to present workshops. Loanda has appeared on M Net's
TV channel: Kyknet, presenting inserts on wardrobe
planning and style solutions and also appeared on the
cover of Essentials Magazine.
Tel: +(27) 11 070 7265 Fax: +(27) 86 245 0896www.archipaxbsolutions.co.za

3. The Modern Day PA Conference
Conference Agenda
Day One Continues...
Tel: +(27) 11 070 7265 Fax: +(27) 86 245 0896www.archipaxbsolutions.co.za
• Loanda’s mission statement is: "Chata uses two
words to describe her business:
Glamorous Reality™. I believe in these two words
because you don’t have to be a super-model or super
-wealthy or super-slim to look and feel your very best.
I would like to embrace every woman’s individual
beauty and show her how to radiate a greater
confidence so that she can shine in her own
uniqueness.
11:45-12:45 Building the company’s secretarial
position.
Peter John Metcalfe.
Peter is the Founder and currently the
Chairman of The Foundation for the
Development of Africa (FDA) (NPC)
and is regarded as an expert on issues
effecting sustainable development
(including business) throughout Africa.
As Project Quality Assurance Engineer, during the
construction of a number of coal-driven power stations
in South Africa (1970/80’s), Peter was exposed to most
trades and professions within the construction industry.
This exposure was enhanced when Peter had to
develop quality monitoring procedures used in the
construction process.
Furthermore Peter designed quality procedures to
be used in monitoring the construction processes of
subsidised, low-cost housing resulted in Peter being
requested to assist with the relocation of the Ga-Pila
community in the Limpopo Province. This massive
relocation project, due to Anglo Platinum mining
expansion, provided Peter with unparallel expertise
leading to successfully completing an intensive training
session on Local Government Assessment at the CSIR
Pretoria in 1998. Peter now holds a title as an
Accredited Assessor for the South African Business
Excellence Foundation.
.
This knowledge he now shares with othersHis passion
to address sustainable development needs in Africa
became an obsession. In 1999 Peter established The
Foundation for the Development of Africa (FDA) (NPC),
a non-membership, private, (NPC) Not-for-profit
Company actively involved with initiating and facilitating
business and other processes conducive to sustainable
development in Africa - with the emphasis on
sustainability! Peter’s broad expertise has made him
a well-known personality in Africa. His numerous
television, radio and print media interviews as well as
the number of high level conferences and events he
has addressed, testifies to the respect he commands in
the field of Africa affairs.
12:45-13:45 Lunch Networking Session
13:45-14:30 The Basics Of Corporate Law.
This session will focus on law for non-lawyers, legal
matters that PAs may encounter in the workplace. As
an office professional, one must learn and familiarize
themselves with the basic corporate laws and how to
handle challenges legally, should need be. What is
corporate law, corporate decision making and protocol,
and how are they implemented.
Ronelle Kleyn (Senior Consultant at Statucor)
An admitted attorney, Ronelle is a
company secretarial specialist who
deals with governance, King III and
Companies Act matters. She acts either
as the assistant company secretary or
the appointed company secretary for
JSE-listed, unlisted public companies
or large private companies.
Training is another key emphasis for Ronelle. Specifically,
she advises and trains on governance, board and director
conduct, board and sub-committee charters and other
matters relating to shareholder rights and director duties
and liabilities.
* Understanding the PA policy,
* The formulation
* The implementation
* The monitoring of the PA strategy

4. The Modern Day PA Conference
Conference Agenda
Day One Continues...
Day Two
Tel: +(27) 11 070 7265 Fax: +(27) 86 245 0896www.archipaxbsolutions.co.za
Before joining Statucor, Ronelle was the Operations
Executive for a financial wellbeing company operating
in the employee wellness environment, where she
focused mainly on matters relating to the National
Credit Act and the Consumer Protection Act. Ronelle
lived in mainland China for five years, where she learnt
to speak Mandarin and lectured in business, law and
human resources to university students. She has BProc
and LLB degrees from the University of Pretoria and a
BBA in Business Administration and Mandarin from
Unisa. Ronelle has been admitted as an ACIS with the
Institute of Chartered Secretaries and Administrators
(ICSA). She has launched the Company Secretarial
Forum, as endorsed by ICSA, and continues with the
Statucor Director Forum as a value-adding service for
clients.
14:30-16:30 Traits of A Successful Office Professional.
• Professional Image
• Demeanour
• Honesty
• Accountability
• Common sense
Feroza Sader (Office Admin Manager at Coffey
Mining South Africa (Pty) Ltd Feroza
Sader, office admin manager, Coffey
Mining South Africa (Pty) Ltd, has 22
years of admin experience. Renowned
for her excellent people and writing skills.
She proudly holds the title of Finalist,
Office Professional of South Africa 2010.
Feroza has successfully facilitated various courses
Lusaka, Maputo, Durban and Johannesburg and
continues to give support to all delegates that attended
the various courses. She is the member of the PAFSA
Career Committee and has written articles for various
secretarial magazines.
08:30-09:30 Microsoft Office Access.
The MS Office Access sessioncovers the basics
of database construction, the various components
required and descriptions of do’s and don’ts that were
learnt the hard way and that aren’t found in the
textbooks.
Mike Stuart-Cox.
Mike Stuart-Cox is owner of Ariane Consulting, was
founded in 2008 to supply information technology,
operational and management skills to specialized
components of the South African insurance sector in
Johannesburg, South Africa. Mike has used MS-Access
since 1995 as the primary tool and platform to deliver
cost efficient and highly effective solutions for:
- Line of business systems for small and medium size
business units,
- the tool of choice for building once off, disposable
platforms and functionality for project specific
applications
- rapid prototyping and bridging applications
09:30-10:30 Perceived Role of A PA.
Personal assistants are hired by executives, senior
managers, celebrities, and other individuals to assist
them in personal activities, scheduling, and other
everyday tasks. This can be a highly stressful job,
and the workload can be difficult to handle at times.
It's important for personal assistants to be calm under
pressure, and to be able to think and act quickly when
need be. In this session, we will discuss the perceived
roles of a PA i.e A PA has to be the boss’ confidant.
Teri Wells PA of the year for 2012-2013 PAFSA.
Teri Wells is the executive PA to David
Sussman, Executive Chairman and
Grattan Kirk CEO of the JD Group, since
January 1994. Her previous positions
include:
• PA- SA Druggists/January-December
1993 Pharmaceuticals
• Executive Secretary- Cadbury/1987-1992 Sweets
and chocolate manufacturers
• Partner- Club 1000/1986 Sport Promotions
Teri is the title-bearer for the PAFSA PA of the year
for 2012-2013. She is also the head of Academy of
Excellence, a committee within PAFSA.
08:00-08:20 Registration and Morning Tea
08:20-08:30 Opening Remarks

5. The Modern Day PA Conference
Conference Agenda
Day Two Continues...
“At the centre of every functioning organisation is an
efficient and skilled EA who builds unity from the core.
The ability to unite functions, people and departments
and ensure that they are all moving in the same
direction is often an unrecognised, though vital part
of a high-level PA’s role.
I have a passion for the profession and firmly believe
that it is first and foremost a service industry. You need
to be passionate about providing a service that will
benefit others. Each and every aspect of thejob must
be approached with the energy to get it done and the
determination to get it done correctly.”
10:30-11:00 Tea & Coffee Break
11:00-12:00 Fundamentals of Minutes Taking.
• The role of the minute taker.
• Developing the key minute taking skills i.e good
listening skills.
• Meeting arrangements.
• How to write minutes that are suitable for a formal,
semi-formal and actions meetings.
• Prepare and maintain a minute book.
Heather Davies.
Heather is the owner of HMSS Minute
Taking Services and has been providing
minute taking services for various
companies since before the year 2000.
Over the years the demand for her
services grew and new and experienced
minute takers were invited to join her
to form a team of versatile and professional service
providers.
12:00-13:00 Essentials Multitasking
• Creative thinking
• Sharpening your office administration skills.
• Conducting an effective meeting.
• Problem solving and decision making.
• Enhancing job efficiency and effectiveness.
Charlene Dale.
Charlene Dale is an executive secretary at the Nelson
Mandela Metropolitan University in the Faculty of
Engineering, the Built Environment and Information
Technology and a finalist at the PA of the year Awards
for 2012.
13:00-14:00 Lunch Networking Session
14:00-15:00 Professional Writing Skills.
• Business Etiquette do’s and don’ts.
• Effective and powerful writing skills.
• Electronic Etiquette
• Communications skills
• Using assertiveness skills and strategies to
communicate more effectively and convey the
correct message in your writing skills.
15:00-15:15 Tea/coffee break
15:15-16:00 Professional Writing Skills (continuation)
Arlene De Waal.
Arlene de Waal, Managing Director and
Owner of Jill of Virtual Assistantsis based
in South Africa. Jill The Motivational
Speaker, a subsidiary of Jill of Virtual
Assistants, is very passionate about
motivational speaking & facilitation as it
allows her to inspire others to reach for
the stars & beyond.
She believes that by empowering future leaders, PA's
& admin support staff to reach their full potential they
will inevitably add immense value to the company's
operations & leave a lasting legacy!
Jill of Virtual Assistants is a100% black woman-owned
business. She has always been passionate about life
and people remaining ecstatic, enthusiastic and excited
about the many opportunities and challenges it throws
your way!
End of Conference
If six or more staff in your organisation would benefit from
training, you should consider our customised in-house solution.
Some of the benefits of our in-house events include:
Cost effective: save up to 30% on training fees
Time efficient: flexible timing and locations to suit
your needs
Tailored to your needs: you can provide input into the content
in accordance to your unique situation and training needs
Privacy: you can discuss organisational challenges in confidence
One day options available
Proven and highly experienced trainers ensure the best possible
ROI on your training investment
In-house Training Solutions