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Mobilizing Public Libraries
Design & Marketing Solutions
Jenny Hale
Midterm Presentation
LIS 701 - Dominican University
June 4, 2013
Why Go Mobile?
In general:
• The idea of “mobile applications” has been around since 1991
• 55.5% of mobile subscribers own a smartphone
• About 1.4 billion smartphones will be in use by the end 2013
• 56% of the 85% of cellphone owners access the web on their
phones
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Why Go Mobile?
Specifically:
• 13% of adults over 16 visit library websites via a mobile device
• 29% of eBook readers have read them on their smartphones
• 63% of library customers expressed interest in using their
cellphones to access digital library services
• 15% of library websites are optimized for mobile devices
• 7% of libraries developed apps for access to library services
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Areas of Discussion
Generally:
• The typical (mobile) design process
• Standards and patterns used in the design process
Specifically:
• How public libraries organize their mobile content
• Tools public libraries use to go mobile
• Library-specific mobile enhancements
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
The Mobile Design Process
Take a user-centric, iterative approach.
• Identify the intended audience
• Determine library and customer goals and needs
• Established needed resources
• Audit library website content
• Brainstorm and sketch ideas and concepts
• Create paper or interactive prototypes
• Test prototype with library customers
• Revise prototype based on feedback
• Launch, market, maintain
Repeat as needed
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Standards and Patterns
Keep it simple, design for small screens.
• Use minimal color
• Keep file sizes and graphics to a minimum
• Void downloading of large files
• Place most-used content within the visible screen area
• Break down information
• Promote easy “way-finding”
• Minimize scrolling
• Reduce number of clicks
• Denote links to external or non-mobile sites
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Mobile Library Content
What to include depends on the library. Typically:
• Catalog
• Personal account
• Library address/contact info
• Borrowing information
• Downloadable media
• Databases/research
• Calendar/events
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Mobilizing Tools
Have a web master? Use:
• HTML/CSS and/or PHP
No web master? Try:
• Content Management Systems (CMS)
• Drupal
• Wordpress
• Mobile Library Services
• Boopsie
• Library Anywhere
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Example Library Websites
▲
New York Library
nypl.org
▲
Iowa City Library
icpl.org
▲
Arlington Heights Library
ahml.info
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Example Mobile Library Sites
▲
Iowa City Library
HTML/CSS
▲
Arlington Hts Library
Boopsie
▲
New York Library
CMS (Drupal)
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Mobile Enhancements
Interactive or ▲
◄ Static Maps
AR (Augmented Reality) ▲
◄ QR (Quick
Response)
or Bar Codes ►
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale
Thank You!
Questions, comments?
Jenny Hale
jhale353@yahoo.com
Mobilizing Public Libraries: Design & Marketing Solutions
LIS 701 – Dominican University
Jenny Hale

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Mobilizing Public Libraries

  • 1. Mobilizing Public Libraries Design & Marketing Solutions Jenny Hale Midterm Presentation LIS 701 - Dominican University June 4, 2013
  • 2. Why Go Mobile? In general: • The idea of “mobile applications” has been around since 1991 • 55.5% of mobile subscribers own a smartphone • About 1.4 billion smartphones will be in use by the end 2013 • 56% of the 85% of cellphone owners access the web on their phones Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 3. Why Go Mobile? Specifically: • 13% of adults over 16 visit library websites via a mobile device • 29% of eBook readers have read them on their smartphones • 63% of library customers expressed interest in using their cellphones to access digital library services • 15% of library websites are optimized for mobile devices • 7% of libraries developed apps for access to library services Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 4. Areas of Discussion Generally: • The typical (mobile) design process • Standards and patterns used in the design process Specifically: • How public libraries organize their mobile content • Tools public libraries use to go mobile • Library-specific mobile enhancements Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 5. The Mobile Design Process Take a user-centric, iterative approach. • Identify the intended audience • Determine library and customer goals and needs • Established needed resources • Audit library website content • Brainstorm and sketch ideas and concepts • Create paper or interactive prototypes • Test prototype with library customers • Revise prototype based on feedback • Launch, market, maintain Repeat as needed Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 6. Standards and Patterns Keep it simple, design for small screens. • Use minimal color • Keep file sizes and graphics to a minimum • Void downloading of large files • Place most-used content within the visible screen area • Break down information • Promote easy “way-finding” • Minimize scrolling • Reduce number of clicks • Denote links to external or non-mobile sites Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 7. Mobile Library Content What to include depends on the library. Typically: • Catalog • Personal account • Library address/contact info • Borrowing information • Downloadable media • Databases/research • Calendar/events Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 8. Mobilizing Tools Have a web master? Use: • HTML/CSS and/or PHP No web master? Try: • Content Management Systems (CMS) • Drupal • Wordpress • Mobile Library Services • Boopsie • Library Anywhere Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 9.
  • 10. Example Library Websites ▲ New York Library nypl.org ▲ Iowa City Library icpl.org ▲ Arlington Heights Library ahml.info Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 11. Example Mobile Library Sites ▲ Iowa City Library HTML/CSS ▲ Arlington Hts Library Boopsie ▲ New York Library CMS (Drupal) Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 12. Mobile Enhancements Interactive or ▲ ◄ Static Maps AR (Augmented Reality) ▲ ◄ QR (Quick Response) or Bar Codes ► Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale
  • 13. Thank You! Questions, comments? Jenny Hale jhale353@yahoo.com Mobilizing Public Libraries: Design & Marketing Solutions LIS 701 – Dominican University Jenny Hale