Anchorage public focus group web version


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Anchorage public focus group web version

  1. 1. Public Focus Group – Library Technology Anchorage Public Library, AK://
  2. 2. Technology Visioning SessionToday we will explore the state of modern libraries and explore some ideas about the “library of the future.” The emphasis is on discovering possibilities and discussing how they might apply to Anchorage Public Library.I also want to know what ideas you have brought with you tonight!
  3. 3. Before we begin…• Our focus is on exploration and conversation.• This “virtual room” is a safe place to speak. Pros, cons, questions, concerns are welcome. So is enthusiasm!• This session is interactive.• Think big – 20,000 – 40,000 foot level. Or orbit!• These are ideas – and not promises! :0)
  4. 4. How to Participate• You can use the chat section to enter a comment or question at any time.• If you would like to join on camera to offer your thoughts, just make a request through the chat section and our producer will bring you in live!
  5. 5. Your thought collector…
  6. 6. We will cover a lot tonight. One or two great ideas = success!
  7. 7. Who am I?
  8. 8. Who are you?…and what do you love about libraries?
  9. 9. Emerging Trends
  10. 10. OCLC’s “Perceptions” Study
  11. 11. “Books” remain the library’s brand
  12. 12. Libraries and librarians are valued• As economy got rough, use increased• Borrowing is increasing• Librarians are considered trustworthy
  13. 13. Some Tech Stats• Wireless access and use are up• 70% say the library is the only free source of Internet access in the community• Library web sites fill a need (when they are found)
  14. 14. No one reported starting their search forinformation on a library web site. Ouch!
  15. 15. Other tech stats…• 93% own a cell phone.• Smartphone sales are on their way to exceeding PC sales.• 81% of economically-impacted Americans have library cards.• Ebook sales have gone through the roof!
  16. 16. And social networking is huge.
  17. 17. Trend: The “Game Layer”
  18. 18. Video Games = Spectator Sport?
  19. 19. The Digital Public Library of America Photo Higher Education Chronicle: :
  20. 20. Why are Libraries Important Today?
  21. 21. I believe that the public goodserved by libraries is essential to a healthy society and a strong democracy.
  22. 22. I believe a primary strength oflibraries is that we are hyper-local.Always have been. Always will be.
  23. 23. Discussion: What do you believe about the role of the Anchorage Public Library in the communities it serves?Ray Bradbury wrote Fahrenheit 451 in the basement of a California university on a pay typewriter.
  24. 24. Discussion: What librarytechnology do you currently valuethe most, and what would you like to see improved?
  25. 25. How are Libraries Transformingtheir spaces and services today?
  26. 26. Academic Libraries
  27. 27. Wait….academic libraries?Who cares about academic libraries?
  28. 28. Academic Libraries are in a Significant Transition• Print is being de-emphasized in favor of electronic resources, including use of in-house technology.• New uses of space – for people and projects -- are being emphasized. Users increasingly are in control of their own spaces.• With a shift towards digital, campus IT departments are having a heavier influence in management and design.• Self-service is offered whenever possible.
  29. 29. What is *not* changing?• Students remain the primary stakeholder group – libraries are adapting to meet student needs and to improve the student experience.• Changes in higher ed libraries are deeply reflective of their campus communities – there is no single model.• The library remains a key gathering space for study and academic group work.
  30. 30. Colorado State University – Morgan Library (and nearby)• Massive remodel currently underway• Top floor dedicated to a mix of loud/quiet student areas• Meeting rooms are wired: connectivity, A/V, Video conferencing• Laptops for in-library use for students• Flexible, re-configurable spaces and furniture• Flexible, re-configurable resources• A 24/7 option for students• “Unusual” seating and resting opportunities.• And more…
  31. 31. CSU – laptop checkout (Macs and PCs)
  32. 32. CSU - Computers (individual spaces)
  33. 33. CSU – Computers (collaborative spaces)
  34. 34. CSU – Video Conference Room
  35. 35. CSU – Assistive Technology Rooms
  36. 36. CSU – research consultation rooms
  37. 37. CSU – group study rooms
  38. 38. CSU – flexible group study area (“Collaboratory”)
  39. 39. CSU – flexible group study area (“Collaboratory”)
  40. 40. CSU – flexible group study area (“Collaboratory”)
  41. 41. CSU – quiet study room (conventional)
  42. 42. CSU – Quiet Study (unusual)
  43. 43. CSU – 24/7 space (“Study Cube”
  44. 44. CSU – Makerspace (video)
  45. 45. What emerging trends are we seeing in public libraries?
  46. 46. Trend: “Express” Libraries A bookstore-like approach. Heavy onmerchandising displays, popular materials, and fast service.Can be designed like a “third place” or a “quick turnaround” place.
  47. 47. Trend: Roving Reference and “One Desk”
  48. 48. Trend: Roving Reference and “One Desk”Designed toimprove customerservice byremoving physicalbarriers betweenlibrary staff andpatrons.
  49. 49. Trend: RovingReference and “One Desk”
  50. 50. Trend: Embedded Librarians• Defined: Librarians bringing library services to community groups, city departments or others in need of assistance.• Benefits: Connects community needs to library services and demonstrated value of the library.• Examples: Columbus OH, Washington DC, and Douglas County CO.• Key question: who in your community could benefit by having a librarian as part of the team?
  51. 51. Trend: Makerspaces• Defined: A place for people with common interests to meet, collaborate and make physical things.• Examples: 3D printing, Art, more• Compelling information: The Economist magazine recently devoted a section to how small-scale fabrication will revolutionize manufacturing.
  52. 52. Trend: Special Makerspaces• Defined: Targeted Makerspaces• Examples: C3 (C-Cubed: Creative Computer Commons) concept from Pikes Peak Library District• Compelling information: Many RFP’s I’m seeing are requesting developments into this area; many colleagues are transforming their own spaces in a similar way
  53. 53. “Makerspaces”Situ Studio was commissioned by the New York Hall of Science tocreate a Maker Space within the iconic Central Pavilion designed byWallace Harrison for the 1964-65 World’s Fair. The new workshopspace serves as a place for visitors to learn about scientific conceptsthrough hands-on making. The installation consists of a plywood 3-pinarch structure which encloses 1,200sf of the Central Pavilion. Amodular system of acoustical panels, display cases and storage unitsfreely ties into the structure through an array of threadedperforations. Moveable furniture elements tuck into the plywoodstructure to free up the floor space as necessary. Photo: Maker Space at New York Hall of Science
  54. 54. 3D Printers!Zcorp 3D Printer
  55. 55. Trend: Hackerspaces• Defined: A place for people with common interests to meet, collaborate and make digital things.• Examples: Coding marathons• Compelling information: Hackathon events are springing up all over the country
  56. 56. Trend: “Office” SpacesThink: A combination of some of the conceptsof “Third Place” and meeting rooms we saw at University libraries.
  57. 57. Trend: Self-Service• Defined: Usually delivered via technology, a place for patrons to tend to their own accounts at a computer terminal.• Relevance: Deployment of self-service is growing.• Examples: Point of self-service that go beyond self-checkout and incorporate access to other relevant user accounts.• Compelling information: Self-service is often “assisted” self-service
  58. 58. Trend: Content Challenges• Defined: Public Libraries are currently having problems obtaining digital materials.• Relevance: Content is king. The nature and management of digital content is different than physical content.• Examples: The Digital Public Library of America (DPLA), “Douglas County Model” for eBook publishing, others• Compelling information: DPLA is developing quickly; library self-publishing is exciting and often expensive.
  59. 59. Trend: Content Challenges Part Two• Remember media?• Availability of “hard media” like CDs and DVDs is changing.• What are libraries doing now – and what is possible?
  60. 60. Other Perspectives• Helsinki, Finland’s “Library 10” is considered a “working room” library instead of a “living room” library.• Essentially, it’s a maker space dedicated to creation.• They have a “vinyl bar” where patrons are invited to digitized their LPs.
  61. 61. Other Perspectives• Helsinki, Finland’s also has a facility called “Meetingpoint”• Meeting and working spaces.• Computer repair and assistance.• Lots of computer learning opportunities for patrons.
  62. 62. Quickly – Some Tech Trends
  63. 63. Pop quiz: What is one of the most important things wecan offer library patrons in our digital present – and future? If you know the answer – shout it out!
  64. 64. eBooks and eReaders
  65. 65. Mobile (Apps and Web)
  66. 66. Video is Hot!
  67. 67. Chicago Public Library YouMedia Project
  68. 68. Discovery Layers• For the future...what happens if some of our resources are not “cataloged?”• Includes fancy searching, social media aspects, and more cool things• Target: integrate all available resources!
  69. 69. The Shadow Mandate of eGov services
  70. 70. What? Nothing on “Cloud Computing?”
  71. 71. Nope!
  72. 72. The curse of the shiny object • Never copy the “what” without understanding the “why!” • Go ahead – fall in love with technology! • But...always ask “why” or “to what end.”
  73. 73. Discussion:What technology-related resources or activities would you like to seeat the Anchorage Public Library – in person, and via the Internet?
  74. 74. Thank You!