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MOBILE = LOCATION = EFFECT
PLEASE DO NOT
FORGET TO TURN
    ON YOUR
 SMARTPHONES
OFF = ON
BRAND ANCHORING
SMARTPHONES
AVOIDANCE MODEL
ADVERTISING ACCEPTANCE MODEL
ALL KINDS OF RESEARCH




Why send viral commercials?
Reasons: HUMOR & SURPRISE
Not a reason: SHOCKING & SEX
SMART
   PHONES
ADVERTISERS
Intrusiveness is a psychological
 reaction to ads that interfere with a
consumer's ongoing cognitive process
             Li, Edwards & Lee, 2002
Effectiveness of Location Based Advertising?


           RESEARCH STATUS QUO
               Attitude towards mobile in general
           Little research: ad intrusiveness & LBA

                   Simple SMS based advertising
                   Little research: new mobile ads

                  Scenario/survey based research
                   Little user experience research
THEORY
          INTRUSIVENESS + REASONED ACTION +
           TECHNOLOGY ACCEPTANCE MODEL
                            ((li et al, 2002; McCoy, 2008; Fishbein & Ajzen, 1975; Davis 1989)




                                                                                                          Buy
Location Based                      Ad    -                         Attitude                           Intention
     Ads                      Intrusiveness                        mobile app
                                                                                                        Mobile
                                                                                                       app use


 Attitude towards ads in general                    Product involvement                          Innovativeness
RESEARCH
      Ad   content




Trigger area

                     Product shelf
X
 Controllable
 Manipulable
 Measurable
 Reproducible
 Context & embodiment
PARTICIPANTS




          MISFIT
26 PARTICIPANTS




                                                                                          FIT: 27
                              70 participants                                       RESPONDENTS
                             17-64 years (smartphone)
                   * 17 participants dropped due to unstable bluetooth connection
PROCEDURE

Welcome
Briefing (assignment)
Experiment
Questionnaire
RESULTS


                         Attitude
                                                                             Innovativeness
                       advertising in
                         general

                                                                                      ,511**
                               ,281*

                                                                             Intention to use
                                                                    ,393**                        R²=,481
                                                                              the application
              -,286*                    -,376**   Attitude mobile
  LBA                  Intrusiveness
                                                    application
                                                                             Intention to buy     R²=,260
                                                                    ,328**
                          R²=,232                     R²=,141                  the product

                         7
   LBA                    6                                                           ,279*

                          5
                          4            Intrusiveness                             Product
        Less intrusive                                                         Involvement
                          3
                          2         2.45                                     * p<0,05 **p<0,001
                                                    3.15
                          1
               A more positive attitude
                          0
                                    Fit
                       Increases behavioral intention
                                                          Misfit
RELEVANCE

            • Study shows that location based
            communication can reduce marketing
            resistance
            • Not only applicable to marketing but
            also to other regions (non-profit)
            • Development of a new tool to
            evaluate all kinds of pervasive
            communication applications
FUTURE WORK

• Validation studies in a real supermarket
• Behavioral measurement (movement log , video input)
• Head tracking with MS Kinect (less obtrusive)
• Have a more complete phone app
• Ability to interact with products
• Creation diversity (app, ads, brands)
• Retail diversity
• Social context: Avatars
Thank you for your attention
 marnix@dvj-insights.com
    Twitter: dr_Marnix
 Website: dvj-insights.com

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Mobile = Location = Effect

  • 1. MOBILE = LOCATION = EFFECT
  • 2. PLEASE DO NOT FORGET TO TURN ON YOUR SMARTPHONES
  • 6.
  • 8. ALL KINDS OF RESEARCH Why send viral commercials? Reasons: HUMOR & SURPRISE Not a reason: SHOCKING & SEX
  • 9. SMART PHONES
  • 11.
  • 12.
  • 13. Intrusiveness is a psychological reaction to ads that interfere with a consumer's ongoing cognitive process Li, Edwards & Lee, 2002
  • 14. Effectiveness of Location Based Advertising? RESEARCH STATUS QUO Attitude towards mobile in general Little research: ad intrusiveness & LBA Simple SMS based advertising Little research: new mobile ads Scenario/survey based research Little user experience research
  • 15. THEORY INTRUSIVENESS + REASONED ACTION + TECHNOLOGY ACCEPTANCE MODEL ((li et al, 2002; McCoy, 2008; Fishbein & Ajzen, 1975; Davis 1989) Buy Location Based Ad - Attitude Intention Ads Intrusiveness mobile app Mobile app use Attitude towards ads in general Product involvement Innovativeness
  • 16. RESEARCH Ad content Trigger area Product shelf
  • 17. X
  • 18.  Controllable  Manipulable  Measurable  Reproducible  Context & embodiment
  • 19.
  • 20.
  • 21. PARTICIPANTS MISFIT 26 PARTICIPANTS FIT: 27 70 participants RESPONDENTS 17-64 years (smartphone) * 17 participants dropped due to unstable bluetooth connection
  • 23. RESULTS Attitude Innovativeness advertising in general ,511** ,281* Intention to use ,393** R²=,481 the application -,286* -,376** Attitude mobile LBA Intrusiveness application Intention to buy R²=,260 ,328** R²=,232 R²=,141 the product 7 LBA 6 ,279* 5 4 Intrusiveness Product Less intrusive Involvement 3 2 2.45 * p<0,05 **p<0,001 3.15 1 A more positive attitude 0 Fit Increases behavioral intention Misfit
  • 24. RELEVANCE • Study shows that location based communication can reduce marketing resistance • Not only applicable to marketing but also to other regions (non-profit) • Development of a new tool to evaluate all kinds of pervasive communication applications
  • 25. FUTURE WORK • Validation studies in a real supermarket • Behavioral measurement (movement log , video input) • Head tracking with MS Kinect (less obtrusive) • Have a more complete phone app • Ability to interact with products • Creation diversity (app, ads, brands) • Retail diversity • Social context: Avatars
  • 26. Thank you for your attention marnix@dvj-insights.com Twitter: dr_Marnix Website: dvj-insights.com

Editor's Notes

  1. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  2. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  3. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  4. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  5. Consequently, LBA is a potential solution for ad avoidanceAd avoidance occurs because of the fact that ads don’t take the into account the situation and the corresponding goalsLBA decreases this discrepancy
  6. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  7. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  8. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  9. Good afternoon I’m Arief Ernst Hühn from Radboud University Nijmegen
  10. Context &amp; Ecological validityHard to:ControlMeasureConduct (technical &amp; logistical challenges)
  11. Advertising overflow  ad avoidanceSince then marketeers are looking for new ways to reach their audienceTechnological development create interactive one-on-one marketing opportunity Location based mobile advertising for exampleLimited research  mostly studies looking at customer intentions instead of customer experiences
  12. we manipulated the product on the shelf in order to keep all confounding variables constant
  13. 4 back-projection screens3.5 x 2.6 m.Illusion of a continuous 360o viewHead-tracking with 4 Wii-MotesUser wears a headband with infrared LED V.E. created in Maya &amp; rendered using the OGRE 3D engine
  14. ControlMeasurement
  15. ControlMeasurement