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Survey
Results
on
Mobile
Internet

                                                 Usage
Pa6erns
Among
Indians






January
2010





Copyright
©
2010
MobileMo3on
Technologies
Private
Limited,
Bangalore,
India

Survey Description

•  The
objec?ve
of
the
Survey
was
to
assess
the

   usage
pa6erns
of
Mobile
Internet
among

   Indians
in
India
and
abroad

•  672
Indians
from
across
89
loca?ons
(ci?es,

   towns
etc.)
par?cipated
in
this
survey

•  The
survey
results
have
been
plo6ed

   graphically
on
the
following
pages



                                                   2

Participants’ Personal Details
                  Age
Bracket
                                                      Gender

             2.2%
 1.5%

     3.4%





                                          Less
than
18
years
              26.0%

                               30.1%

                                          18
to
24
years

                                                                                                         Male

                                          25
to
35
years

                                                                                                         Female

                                          36
to
50
years

      62.8%
                              51
years
and
above
                          74.0%





               Annual
Income

                                                      Loca?on

                 5.2%

                                        Less
than
Rs.
1
lakh
                                    Indian
Metro

     17.4%

                                        Rs.
1
lakh
to
Rs.
4.99

                           25.0%
       lakhs
                             26.3%
                Other
Indian
city


                                        Rs.
5
lakhs
to
Rs.
9.99

                                        lakhs

                                                                                                 Other
Indian
small

                                        Rs.
10
lakhs
and
above
                         58.8%

  34.4%
                                                           4.8%
                         town
(less
than
10

                                                                           10.1%
                lakhs
popula?on)

                      18.0%

                                        Student/Unemployed
                                      Outside
India
(NRI)


                                                                                                                       3

Mobile and Phone Plan Details
            Mobile
Phone
Make
                                         Type
of
Mobile


                                      Nokia

              10.8%

                                      Samsung
                    16.3%

                                      HTC
                                               I
have
a
smart
phone

    13.7%

                             45.8%
   LG
                                       46.6%

                                                                                         I
have
a
regular
GPRS

   8.4%
                              Motorola
                                          phone

                                      Blackberry
                                        What
is
GPRS?

                                                           37.1%

                                      Apple
iPhone

 5.5%

                     8.2%
            Others

     4.9%

             2.7%



                     Phone
Plan
                                            Data
Plan



                                                                                         Monthly
rental
data

                             33.9%
                      36.8%
                          plan

                                             Prepaid
                          45.8%

                                                                                         Pay‐per‐use
data
plan

                                             Postpaid

         66.1%
                                                                          No
data
plan



                                                                   17.3%

                                                                                                                4

Possibility of Future Upgrade
          To
GPRS
Phones
                                        To
Taking
a
Data
Plan





                               Yes,
very
soon

                 25.9%
                                                        25.3%


                               Yes,
only
if
there
is
be6er

                                                              45.7%
                      Yes

                               content
to
browse

                                                                                          No

 53.7%
                        No,
it
is
very
expensive

                                                                                          Maybe

                      12.0%

                               No,
I
use
mobile
only
for

                               talking
and
SMS
                               29.0%

              8.3%





                                                                                                   5

Mobile Internet Usage
                                         What
is
Browsed?

 90.0%
        83.5%

 80.0%
                    74.0%

 70.0%

                                                                              56.9%

 60.0%
                                                                                          51.2%

 50.0%

 40.0%
                                   34.1%

 30.0%

 20.0%

                                                            9.6%
                                                    7.2%

 10.0%

  0.0%

               Email
     Search
        Chacng
        Online
Games
   Accessing
relevant
      News
         Don't
use
Internet

                                                                           informa?on
                          on
the
mobile



                 How
Oaen?
                                               When
do
you
Browse?

                                                          60.0%
                        55.4%

                                                                        47.6%

             13.2%
                                       50.0%

                                                                                                          40.1%

                                    More
than
once
a

                                                          40.0%

                                    day

                                    Once
a
day
           30.0%

    14.7%
                                                                                                                23.1%

                                    2‐3
?mes
a
week
      20.0%


     9.0%
              63.2%
      2‐3
?mes
a
month
     10.0%


                                                           0.0%

                                                                     Any?me
I
have
 When
I
am
not
 Mostly
when
I
     Only
when
I

                                                                    short
periods
of
 close
to
a
  am
traveling
      need
specific
 6

                                                                          ?me
        computer
                       informa?on

Mobile Internet Usage (Cont’d)
                         What
is
disliked
most
about
Mobile
Internet?

 80.0%

                                                     70.4%

 70.0%

 60.0%
                                                                         51.5%

 50.0%

 40.0%

 30.0%

 20.0%
                                                                                                          15.3%

                   10.2%

 10.0%

  0.0%

            Uninteres?ng
content
              Slow
connec?vity
        Small
screen
of
mobile
        Adver?sements
on
mobile

                                                                                                              websites



          Applica?on
Download?
                                                    Mobile
Purchases?

                                                                   70.0%
                                                    62.0%

                   21.0%
                                          60.0%

                                    No,
never
downloaded

                                    an
app
                        50.0%

                                    Yes,
i
have
done
it
once
      40.0%

                       12.0%

                                                                   30.0%
                     23.1%

                                    Yes,
I
have
done
it
                                                     17.7%

   67.0%
                                                          20.0%
     13.8%

                                    more
than
once

                                                                   10.0%

                                                                    0.0%

                                                                            Ringtones,
    Movie
?ckets
   Train/Flight
   None
of
the
   7

                                                                            wallpapers
                       ?ckets
        above

Results
of
Metro
Par4cipants
Only



                                     8

Responses of Metro Subset
                        Mobile
Make

                                                       Type
of
Mobile

60.0%
     53.8%

50.0%


40.0%
                                                                            19.5%

                                                                                                                   I
have
a
smart
phone

30.0%

                                                                                                      41.0%

20.0%
                                                                                                             I
have
a
regular
GPRS

                                                            12.5%

                    8.8%
                                                                                          phone

10.0%
                                  5.7%
 6.2%
 6.0%

                            3.1%
 3.9%

                                                                                                                   What
is
GPRS?

 0.0%

                                                                                 39.5%





                            How
Oaen?
                                              When
Do
you
Browse?

                                                                      60.0%
                      55.3%

            15.6%
                                                    50.0%
       41.9%
                         42.5%

                                                                      40.0%

                                              More
than
once
a
day
   30.0%
                                                        25.7%


  17.9%
                                      Once
a
day
             20.0%

                                   54.7%
     2‐3
?mes
a
week
        10.0%

                                              2‐3
?mes
a
month
        0.0%

         11.7%
                                                                 Any?me
I
have
 When
I
am
not
 Mostly
when
I
   Only
when
I

                                                                               short
periods
of
 close
to
a
  am
traveling
    need
specific

                                                                                  free
?me
      computer
                     informa?on

                                                                                                                                             9

Responses of Metro Subset (Cont’d)
                                            What
is
Browsed?

90.0%
   79.3%

80.0%

                             67.0%

70.0%

60.0%

50.0%
                                                                             45.3%

                                           33.5%
                                                     36.9%

40.0%

30.0%

20.0%
                                                                                                                    9.5%

                                                               7.3%

10.0%

 0.0%

         Email
              Search
     Chacng
           Online
Games
     Accessing
relevant
       News
       I
don't
use
Internet

                                                                                informa?on
                           on
the
mobile



                           What
is
disliked
most
about
Mobile
Internet?

80.0%
                                      72.1%

70.0%

60.0%
                                                                         51.4%

50.0%

40.0%

30.0%

20.0%
            14.0%
                                                                                        16.2%


10.0%

 0.0%

         Uninteres?ng
content
         Slow
connec?vity
               Small
screen
of
mobile
     Adver?sements
on
mobile
websites

                                                                                                                                       10

Results
of
NRI
Par4cipants
Only



                                   11

Responses of NRI Subset
                          Mobile
Make

                                                               Type
of
Mobile

 40.0%
                                                       37.1%

 35.0%

                                                                                                     7.4%

 30.0%

 25.0%

           20.0%

                                                     17.1%
                                                                    I
have
a
smart
phone

 20.0%
                                                                                 21.7%

 15.0%

                                                                                                                               I
have
a
regular
GPRS

 10.0%
              6.9%
           6.9%

                                             4.6%
                     5.1%
                                                   phone

  5.0%
                      2.3%

                                                                                                                               What
is
GPRS?

  0.0%
                                                                                                           70.9%





                          How
Oaen?
                                                        When
Do
you
Browse?

                                                                               70.0%
       62.9%

                                                                                                             58.1%

                  8.9%
                                                        60.0%

          7.3%
                                                                50.0%
                                      38.7%

3.2%

                                                                               40.0%

                                                 More
than
once
a
day
         30.0%

                                                                                                                                          16.9%

                                                 Once
a
day
                   20.0%

                                                 2‐3
?mes
a
week
              10.0%

                                                                                0.0%

                                                 2‐3
?mes
a
month

                                                                                         Any?me
I
have
 When
I
am
not
 Mostly
when
I
 Only
when
I

                              80.6%

                                                                                        short
periods
of
 close
to
a
  am
traveling
 need
specific

                                                                                           free
?me
      computer
                   informa?on


                                                                                                                                                    12

Responses of NRI Subset (Cont’d)
                                           What
is
Browsed?

100.0%
    88.7%
             86.3%

 90.0%

                                                                                   76.6%
          76.6%

 80.0%

 70.0%

 60.0%

 50.0%

 40.0%
                                   33.1%

 30.0%

 20.0%
                                                        14.5%

 10.0%
                                                                                                               4.8%

  0.0%

           Email
             Search
    Chacng
            Online
Games
    Accessing
relevant
   News
       I
don't
use
Internet

                                                                                informa?on
                       on
the
mobile


                            What
is
disliked
most
about
Mobile
Internet?

  80.0%
                                     68.5%

  70.0%

  60.0%

                                                                                46.0%

  50.0%

  40.0%

  30.0%

  20.0%
                                                                                                    15.3%

  10.0%
            5.6%

   0.0%

           Uninteres?ng
content
        Slow
connec?vity
               Small
screen
of
mobile
    Adver?sements
on
mobile

                                                                                                          websites


                                                                                                                                  13

Ques&ons
&
Feedback

   Sharat
Potharaju


sharat@gomobcast.com





                        14


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Mobile Internet Survey Among Indians

  • 1. Survey
Results
on
Mobile
Internet
 Usage
Pa6erns
Among
Indians


 January
2010
 Copyright
©
2010
MobileMo3on
Technologies
Private
Limited,
Bangalore,
India

  • 2. Survey Description •  The
objec?ve
of
the
Survey
was
to
assess
the
 usage
pa6erns
of
Mobile
Internet
among
 Indians
in
India
and
abroad
 •  672
Indians
from
across
89
loca?ons
(ci?es,
 towns
etc.)
par?cipated
in
this
survey
 •  The
survey
results
have
been
plo6ed
 graphically
on
the
following
pages
 2

  • 3. Participants’ Personal Details Age
Bracket
 Gender
 2.2%
 1.5%
 3.4%
 Less
than
18
years
 26.0%
 30.1%
 18
to
24
years
 Male
 25
to
35
years
 Female
 36
to
50
years
 62.8%
 51
years
and
above
 74.0%
 Annual
Income

 Loca?on
 5.2%
 Less
than
Rs.
1
lakh
 Indian
Metro
 17.4%
 Rs.
1
lakh
to
Rs.
4.99
 25.0%
 lakhs
 26.3%
 Other
Indian
city
 Rs.
5
lakhs
to
Rs.
9.99
 lakhs
 Other
Indian
small
 Rs.
10
lakhs
and
above
 58.8%
 34.4%
 4.8%
 town
(less
than
10
 10.1%
 lakhs
popula?on)
 18.0%
 Student/Unemployed
 Outside
India
(NRI)
 3

  • 4. Mobile and Phone Plan Details Mobile
Phone
Make
 Type
of
Mobile
 Nokia
 10.8%
 Samsung
 16.3%
 HTC
 I
have
a
smart
phone
 13.7%
 45.8%
 LG
 46.6%
 I
have
a
regular
GPRS
 8.4%
 Motorola
 phone
 Blackberry
 What
is
GPRS?
 37.1%
 Apple
iPhone
 5.5%
 8.2%
 Others
 4.9%
 2.7%
 Phone
Plan
 Data
Plan
 Monthly
rental
data
 33.9%
 36.8%
 plan
 Prepaid
 45.8%
 Pay‐per‐use
data
plan
 Postpaid
 66.1%
 No
data
plan
 17.3%
 4

  • 5. Possibility of Future Upgrade To
GPRS
Phones
 To
Taking
a
Data
Plan
 Yes,
very
soon
 25.9%
 25.3%
 Yes,
only
if
there
is
be6er
 45.7%
 Yes
 content
to
browse
 No
 53.7%
 No,
it
is
very
expensive
 Maybe
 12.0%
 No,
I
use
mobile
only
for
 talking
and
SMS
 29.0%
 8.3%
 5

  • 6. Mobile Internet Usage What
is
Browsed?
 90.0%
 83.5%
 80.0%
 74.0%
 70.0%
 56.9%
 60.0%
 51.2%
 50.0%
 40.0%
 34.1%
 30.0%
 20.0%
 9.6%
 7.2%
 10.0%
 0.0%
 Email
 Search
 Chacng
 Online
Games
 Accessing
relevant
 News
 Don't
use
Internet
 informa?on
 on
the
mobile
 How
Oaen?
 When
do
you
Browse?
 60.0%
 55.4%
 47.6%
 13.2%
 50.0%
 40.1%
 More
than
once
a
 40.0%
 day
 Once
a
day
 30.0%
 14.7%
 23.1%
 2‐3
?mes
a
week
 20.0%
 9.0%
 63.2%
 2‐3
?mes
a
month
 10.0%
 0.0%
 Any?me
I
have
 When
I
am
not
 Mostly
when
I
 Only
when
I
 short
periods
of
 close
to
a
 am
traveling
 need
specific
 6
 ?me
 computer
 informa?on

  • 7. Mobile Internet Usage (Cont’d) What
is
disliked
most
about
Mobile
Internet?
 80.0%
 70.4%
 70.0%
 60.0%
 51.5%
 50.0%
 40.0%
 30.0%
 20.0%
 15.3%
 10.2%
 10.0%
 0.0%
 Uninteres?ng
content
 Slow
connec?vity
 Small
screen
of
mobile
 Adver?sements
on
mobile
 websites
 Applica?on
Download?
 Mobile
Purchases?
 70.0%
 62.0%
 21.0%
 60.0%
 No,
never
downloaded
 an
app
 50.0%
 Yes,
i
have
done
it
once
 40.0%
 12.0%
 30.0%
 23.1%
 Yes,
I
have
done
it
 17.7%
 67.0%
 20.0%
 13.8%
 more
than
once
 10.0%
 0.0%
 Ringtones,
 Movie
?ckets
 Train/Flight
 None
of
the
 7
 wallpapers
 ?ckets
 above

  • 9. Responses of Metro Subset Mobile
Make

 Type
of
Mobile
 60.0%
 53.8%
 50.0%
 40.0%
 19.5%
 I
have
a
smart
phone
 30.0%
 41.0%
 20.0%
 I
have
a
regular
GPRS
 12.5%
 8.8%
 phone
 10.0%
 5.7%
 6.2%
 6.0%
 3.1%
 3.9%
 What
is
GPRS?
 0.0%
 39.5%
 How
Oaen?
 When
Do
you
Browse?
 60.0%
 55.3%
 15.6%
 50.0%
 41.9%
 42.5%
 40.0%
 More
than
once
a
day
 30.0%
 25.7%
 17.9%
 Once
a
day
 20.0%
 54.7%
 2‐3
?mes
a
week
 10.0%
 2‐3
?mes
a
month
 0.0%
 11.7%
 Any?me
I
have
 When
I
am
not
 Mostly
when
I
 Only
when
I
 short
periods
of
 close
to
a
 am
traveling
 need
specific
 free
?me
 computer
 informa?on
 9

  • 10. Responses of Metro Subset (Cont’d) What
is
Browsed?
 90.0%
 79.3%
 80.0%
 67.0%
 70.0%
 60.0%
 50.0%
 45.3%
 33.5%
 36.9%
 40.0%
 30.0%
 20.0%
 9.5%
 7.3%
 10.0%
 0.0%
 Email
 Search
 Chacng
 Online
Games
 Accessing
relevant
 News
 I
don't
use
Internet
 informa?on
 on
the
mobile
 What
is
disliked
most
about
Mobile
Internet?
 80.0%
 72.1%
 70.0%
 60.0%
 51.4%
 50.0%
 40.0%
 30.0%
 20.0%
 14.0%
 16.2%
 10.0%
 0.0%
 Uninteres?ng
content
 Slow
connec?vity
 Small
screen
of
mobile
 Adver?sements
on
mobile
websites
 10

  • 12. Responses of NRI Subset Mobile
Make

 Type
of
Mobile
 40.0%
 37.1%
 35.0%
 7.4%
 30.0%
 25.0%
 20.0%
 17.1%
 I
have
a
smart
phone
 20.0%
 21.7%
 15.0%
 I
have
a
regular
GPRS
 10.0%
 6.9%
 6.9%
 4.6%
 5.1%
 phone
 5.0%
 2.3%
 What
is
GPRS?
 0.0%
 70.9%
 How
Oaen?
 When
Do
you
Browse?
 70.0%
 62.9%
 58.1%
 8.9%
 60.0%
 7.3%
 50.0%
 38.7%
 3.2%
 40.0%
 More
than
once
a
day
 30.0%
 16.9%
 Once
a
day
 20.0%
 2‐3
?mes
a
week
 10.0%
 0.0%
 2‐3
?mes
a
month
 Any?me
I
have
 When
I
am
not
 Mostly
when
I
 Only
when
I
 80.6%
 short
periods
of
 close
to
a
 am
traveling
 need
specific
 free
?me
 computer
 informa?on
 12

  • 13. Responses of NRI Subset (Cont’d) What
is
Browsed?
 100.0%
 88.7%
 86.3%
 90.0%
 76.6%
 76.6%
 80.0%
 70.0%
 60.0%
 50.0%
 40.0%
 33.1%
 30.0%
 20.0%
 14.5%
 10.0%
 4.8%
 0.0%
 Email
 Search
 Chacng
 Online
Games
 Accessing
relevant
 News
 I
don't
use
Internet
 informa?on
 on
the
mobile
 What
is
disliked
most
about
Mobile
Internet?
 80.0%
 68.5%
 70.0%
 60.0%
 46.0%
 50.0%
 40.0%
 30.0%
 20.0%
 15.3%
 10.0%
 5.6%
 0.0%
 Uninteres?ng
content
 Slow
connec?vity
 Small
screen
of
mobile
 Adver?sements
on
mobile
 websites
 13

  • 14. Ques&ons
&
Feedback
 Sharat
Potharaju

 sharat@gomobcast.com
 14