Catalog Marketing 101 - Catalog Copy
In this tutorial, you will learn what makes effective catalog copy and the important guidelines for writing catalog copy. Catalog copy has to sell. Once the product picture draws the readers attention, the copy is the deal closer. You not only have to know "word that sell," but you have to know all of the rules for writing copy. There are also differences between writing B2C and B2B catalog copy. The tutorial gives you checklist to make sure you are writing the most effective copy you can to help sell your products.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Catalog Marketing 101 - Creative & Design
It's not creative unless it sells. It may not be the mantra of artists, but it'd better be the mantra of every creative / designer that works on a catalog. The design of a catalog must be focused on generating sales. And, the marketing and creative teams must work together with the same goals of maximizing sales and profits, and the long term growth of the business.
This tutorial walks you through the catalog creative and design process. The creative and design process begins with deciding what type of catalog you're doing. Is it a consumer or business to business catalog? Then from there, the types of products and number of products drive many of the decisions around creative and design. Will this be a consumer catalog or a B2B (business to business) catalog? How many products will be in the catalog; how many per page? What kinds of products? How do you want the catalog to be positioned? These are just some of the questions that this section of the tutorial addresses. Use it as a guide and checklist and it will help you on your way to building a successful catalog.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Catalog Marketing 101 - Catalog Copy
In this tutorial, you will learn what makes effective catalog copy and the important guidelines for writing catalog copy. Catalog copy has to sell. Once the product picture draws the readers attention, the copy is the deal closer. You not only have to know "word that sell," but you have to know all of the rules for writing copy. There are also differences between writing B2C and B2B catalog copy. The tutorial gives you checklist to make sure you are writing the most effective copy you can to help sell your products.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Catalog Marketing 101 - Creative & Design
It's not creative unless it sells. It may not be the mantra of artists, but it'd better be the mantra of every creative / designer that works on a catalog. The design of a catalog must be focused on generating sales. And, the marketing and creative teams must work together with the same goals of maximizing sales and profits, and the long term growth of the business.
This tutorial walks you through the catalog creative and design process. The creative and design process begins with deciding what type of catalog you're doing. Is it a consumer or business to business catalog? Then from there, the types of products and number of products drive many of the decisions around creative and design. Will this be a consumer catalog or a B2B (business to business) catalog? How many products will be in the catalog; how many per page? What kinds of products? How do you want the catalog to be positioned? These are just some of the questions that this section of the tutorial addresses. Use it as a guide and checklist and it will help you on your way to building a successful catalog.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
How ho measure and improve measure service quality, business-process and cros...Maslovay
Heedbook (https://heedbook.com) analyze the results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service.
How Heedbook works?
1. Receive a live video and audio stream
An employee logs into the system via Internet browser on desktop or via mobile app on smartphone and starts recording video.
2. Analyze information with neural networks
Information is processed by the systems of intelligent recognition of emotions, speech (for 23 languages) and other parameters.
3.Measure Customer Satisfaction
A supervisor receives detailed information about the quality of customer service, analysis of business processes and recommendations for increasing cross-selling.
Catalog Marketing 101 - Overview and E-Commerce Synergy
This is the first tutorial in the Catalog Marketing 101 Workshop. This section is an overview of catalog marketing and also the synergy between catalog marketing and e-Commerce. The section begins with developing the go-to-market strategies for your catalog and developing your business and marketing plans. It also addresses the whole area of catalog, e-Commerce synergy.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Catalog Marketing 101 - Catalog Management, Financials & Analytics
This tutorial will walk you through the process of developing and using tools for managing, tracking and analyzing catalog performance. The analysis is key to fine-tuning and improving catalog results. Breaking down a catalog's performance at the end of the promotion cycle is one of the most important exercises you should perform. It is the activity that can provide you with a framework and direction for future catalog planning. In this tutorial you will learn what the key catalog performance measures and elements of catalog financial management are and how to use them. It shows you what needs to be analyzed and what are the key catalog analysis data requirements. It's an excellent "how to guide."
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Big Data & Analytics and the Retail Industry: Luxottica David Pittman
Luxottica Retail North America is the world's largest designer, manufacturer, distributor and seller of luxury and sports eyewear. To make better use of the data on its 100 million customers and increase marketing effectiveness, Luxottica turned to IBM. With IBM's Customer Intelligence Appliance (CIA), Luxottica gained a 360-degree view of its customers and can now fine tune its marketing efforts to ensure customers are targeted with products they actually want to buy.
Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result. While the trend toward retail analytics isn’t new, maturing technologies and techniques are. Here are the trends that will shape retail analytics in 2017.
CPG retailers have a wealth of information which can be utilized to serve their entire enterprise. This is a framework for identifying which data an metrics should be used by whom within the retail environment.
these are my thoughts on how to build a framework for retailers that want to be insight driven and utilize their significant investments in loyalty, distribution and information technology.
Join digital commerce experts from Americaneagle.com and Mozu as they share strategies and best practices on how hyper-convenient and personalized user experiences can increase conversions and help your business thrive in 2015 and beyond.
Marketing's Methods that Improve Retention & Experience Totango
From Customer Success Summit 2017 - Peter Armaly, Principal Transformation Advisor at Oracle Marketing Cloud, discusses "Marketing's Methods That Improve Retention & Experience".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Closing The Consumer Expectation Gap: Enabling Mobile POSG3 Communications
Today's retailers labor under a consumer expectation gap between what buyers demand and what retailers can actually deliver. This presentation will show retailers how to use solutions such as Mobile POS to close that gap and deliver a true omnichannel experience.
During the presentation, Nick D’Alessio and Todd Berner discussed the trends driving this gap, how retailers are coming up on short on delivering expected value, and how they can use existing solutions to close the gap.
How ho measure and improve measure service quality, business-process and cros...Maslovay
Heedbook (https://heedbook.com) analyze the results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service.
How Heedbook works?
1. Receive a live video and audio stream
An employee logs into the system via Internet browser on desktop or via mobile app on smartphone and starts recording video.
2. Analyze information with neural networks
Information is processed by the systems of intelligent recognition of emotions, speech (for 23 languages) and other parameters.
3.Measure Customer Satisfaction
A supervisor receives detailed information about the quality of customer service, analysis of business processes and recommendations for increasing cross-selling.
Catalog Marketing 101 - Overview and E-Commerce Synergy
This is the first tutorial in the Catalog Marketing 101 Workshop. This section is an overview of catalog marketing and also the synergy between catalog marketing and e-Commerce. The section begins with developing the go-to-market strategies for your catalog and developing your business and marketing plans. It also addresses the whole area of catalog, e-Commerce synergy.
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Catalog Marketing 101 - Catalog Management, Financials & Analytics
This tutorial will walk you through the process of developing and using tools for managing, tracking and analyzing catalog performance. The analysis is key to fine-tuning and improving catalog results. Breaking down a catalog's performance at the end of the promotion cycle is one of the most important exercises you should perform. It is the activity that can provide you with a framework and direction for future catalog planning. In this tutorial you will learn what the key catalog performance measures and elements of catalog financial management are and how to use them. It shows you what needs to be analyzed and what are the key catalog analysis data requirements. It's an excellent "how to guide."
To download visit http://www.dwsassociates.com/marketing-tools/whte-papers-tutorials/tutorials/catalog-marketing-101/
Big Data & Analytics and the Retail Industry: Luxottica David Pittman
Luxottica Retail North America is the world's largest designer, manufacturer, distributor and seller of luxury and sports eyewear. To make better use of the data on its 100 million customers and increase marketing effectiveness, Luxottica turned to IBM. With IBM's Customer Intelligence Appliance (CIA), Luxottica gained a 360-degree view of its customers and can now fine tune its marketing efforts to ensure customers are targeted with products they actually want to buy.
Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result. While the trend toward retail analytics isn’t new, maturing technologies and techniques are. Here are the trends that will shape retail analytics in 2017.
CPG retailers have a wealth of information which can be utilized to serve their entire enterprise. This is a framework for identifying which data an metrics should be used by whom within the retail environment.
these are my thoughts on how to build a framework for retailers that want to be insight driven and utilize their significant investments in loyalty, distribution and information technology.
Join digital commerce experts from Americaneagle.com and Mozu as they share strategies and best practices on how hyper-convenient and personalized user experiences can increase conversions and help your business thrive in 2015 and beyond.
Marketing's Methods that Improve Retention & Experience Totango
From Customer Success Summit 2017 - Peter Armaly, Principal Transformation Advisor at Oracle Marketing Cloud, discusses "Marketing's Methods That Improve Retention & Experience".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Closing The Consumer Expectation Gap: Enabling Mobile POSG3 Communications
Today's retailers labor under a consumer expectation gap between what buyers demand and what retailers can actually deliver. This presentation will show retailers how to use solutions such as Mobile POS to close that gap and deliver a true omnichannel experience.
During the presentation, Nick D’Alessio and Todd Berner discussed the trends driving this gap, how retailers are coming up on short on delivering expected value, and how they can use existing solutions to close the gap.
There is increased interest in the Coca-Cola Micro (or manual) distribution model, first launched in Ethiopia in 1999. The model has recently been selected by the IFC as one of “Inclusive Business Solutions” focused on distribution. On the 7th and 8th of October I will speak at the IFC conference titled “Inclusive Business Solutions: Expanding Opportunity and Access at the Base of the Pyramid”, which is being held at headquarters in Washington, DC. More info:
http://www.thesupplychainlab.com/blog/africa/update-coca-colas-micro-distribution-model/
The Marketing Role of the CX Professional | inQuba & Tech Mahindra [LEVEL UP ...Antony Adelaar
On the 25th November 2020, inQuba & Tech Mahindra hosted the 3rd Level Up CX Summit webinar on The Marketing Role of the CX Professional.
The traditional marketing funnel needs a rethink because customers’ behaviour is neither linear nor orderly. Today’s marketers need to extend their vision to the full and actual customer journey to discover opportunities and pain points that weren’t previously visible. Find out how this is done by watching our LIVE WEBINAR with Q&A.
Speakers: Upendra Dharmadhikary (Tech Mahindra), Michael Renzon (inQuba)
Recording here: https://youtu.be/GsKAFsF54_k
Enterprise Resources Planning Software Indonesia - Retail ERP SoftwareERP System Indonesia
Slide/whitepaper ini menerangkan beberapa elemen manfaat penggunaan ERP system di Industri Ritel.
Bekerjasama dengan LS Retail solution,Ibiz consulting Indonesia akan membantu Anda menerapakan ERP system yang disesuaikan dengan Kebutuhan bisnis ritel anda.
Dig and deeper information , contact directly IBIZCS Indonesia + 62 21 5292 1365-66 / +62 21 5290 7346
Frequently asked questions about customer journey mappingsuitecx
Customer Journey Mapping is a tried and true technique to better understand your customers' experiences as the foundation for driving change and innovation.
This document contains the best of our knowledge from over 50 combined years of consulting using Customer Journey Maps with clients.
Accelerate growth through sales!
The Sales Audit powered by Verde Martin is a sales acceleration process that helps small and mid-sized business leaders find new revenues, savings, and efficiencies by maximizing the sales process through our own tested and proven sales audit system.
Not unlike a financial audit measures gaps in financials, we walk businesses through a Sales Audit to measure gaps in your sales process.
It’s no secret that sales make the world go round. Selling drives the economy, feeds growth, and pushes innovation. It’s crucial that your business creates a sales strategy and invests the time to do it well, because sales can make or break your business. You can have the best idea or product in the world, but unless you can sell it, nothing happens.
We will help you identify your unique sales needs and gaps in your current sales process, and then we work with you to design a custom sales program to fill in those gaps and meet the everyday needs of your business, creating an easy-to-follow path to increased sales.
Verde Martin has supported over 100 for-profit and non-profit organizations since starting in 2007 with a proven track record of success.
Once the sales audit process is completed, customers realize an average 30% increase in profits over the duration of a year.
4. IMPORTANCE OF LOCATION
Point Inside Confidential 4
Retailer data layer
Points of interest
Shopper mobile map
Geospatial coordinates
Store CAD
5. Beacons are gaining momentum
because:
• Easy connection between mobile and
physical
• Multi-platform technology
• Low cost
• Benefits to shoppers and store ops
• Enterprise decisions
− Shopper behaviors
− Merchandising decisions
− Dwell or wait times
− Shopper segmentation
Point Inside Confidential 5
WHY BEACONS?
7. SHOPPER EXPERIENCE
Start small and master the basics:
• Make your shoppers’ lives easier
• Simple and elegant always wins over complexity
Point Inside Confidential 7
9. SCALING A BEACON DEPLOYMENT
Retailers have two choices:
• Partnership and outsourcing
• DYI & owning your own space
Things to consider
• Digitize your space
• Establish deployment templates
• Web-based planning tool
• In-store deployment app
• Health & system monitoring
Point Inside Confidential 9
10. ANALYTICS
What do we see today?
• Retailers limited visibility into in-store behavior
• Any signals are better than none
What is the end game?
• Close the loop
• Attribution is the end game
Point Inside Confidential 10
11. ACHIEVING ROI: INTANGIBLE BENEFITS
Point Inside Confidential 11
• Build brand loyalty
• Increase retention & stickiness of mobile
• Incremental learning about consumer behavior
• Capture data
• Prepare platform for future capabilities
12. ACHIEVING ROI: HARD ROI
• Control investment costs by properly scaling deployments using the right
tools
• Increased conversion increased contextual in store experiences
• Monetization of experience selling space to brands
Point Inside Confidential 12