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LABOUR MARKET TRENDS AND PROSPECTS FOR EMPLOYMENT OPPORTUNITIES IN JAMAICA
Prepared by:
Planning, Research and Monitoring Unit
Ministry of Labour and Social Security
April 2015
Table of Contents
1.0 Introduction .............................................................................................................................................1
2.0 A Summary of the Jamaican Economy and Employment (2014).............................................................1
3.0 Potential Areas of Employment...............................................................................................................2
3.1 Green Economy............................................................................................................................3
3.1.1 Renewable Energy...............................................................................................................5
3.2 The Logistics Hub .........................................................................................................................6
3.2.1 Manufacturing…………………………………………………………………………………………………… ..9
3.2.2 Transportation, Warehousing and Distribution Logistics..........................................9
3.3 Business Process Outsourcing (BPO) ...........................................................................................11
3.4 Tourism ........................................................................................................................................14
3.5 Agriculture ...................................................................................................................................15
3.6 Health Services.............................................................................................................................18
3.7 Creative Industries.......................................................................................................................18
4.0 Major Skills...............................................................................................................................................18
5.0 Science, Technology, Engineering and Mathematics (STEM)..................................................................20
6.0 Trends in Hot Occupations.......................................................................................................................21
7.0 An Analysis of LMIS Skills and Occupations.............................................................................................23
8.0 LMIS Studies.............................................................................................................................................25
9.0 Phase 2 Development of the LMIS Website ............................................................................................26
References .....................................................................................................................................................28
List of Tables
Table 1 Top ten job vacancies in Jamaica 2014........................................................................................22
Table 2 Occupational sub-groups by leading vacant positions advertised..............................................22
Table 3 Upcoming and current LMIS studies............................................................................................25
List of Figures
Figure 1 Areas of potential employment opportunities by sector............................................................2
Figure 2 Industries projected to be involved in a Green Economy in Jamaica .........................................4
Figure 3 Skills and occupations for Green Economy.................................................................................5
Figure 4 Employment opportunities for Renewable Energy – Solar and Wind ........................................6
Figure 5 Prospects for employment by sector due to the Logistics Hub Development ...........................7
Figure 6 Occupations required for Business Processing Outsourcing Sector ...........................................12
Figure 7 Potential employment opportunities in the Tourism Industry...................................................15
Figure 8 Employment opportunities in the Nutraceutical Industry...........................................................17
Figure 9 Types of occupations requiring the application of STEM ............................................................21
Figure 10 Number of job seekers registered by parish................................................................................24
Figure 11 Job seekers by type of qualifications ...........................................................................................25
1
1.0 Introduction
The Ministry of Labour and Social Security’s national Labour Market Information System (LMIS)
provides information for jobseekers and students on potential employment opportunities. This is done
through a number of sources which include:
a) Labour Market Surveys and Sector Studies conducted by the Planning, Research and Monitoring
Unit (PRMU);
b) LMIS database, including its Skills Bank;
c) Job vacancies published in the local newspapers and online;
d) Work permits approved by the Ministry of Labour and Social Security (MLSS);
e) Statistics which impact the demand for and supply of labour, including indicators of the
economy and the labour force, as well as social indicators which comprise education and
training; and
f) Other Secondary information.
This document outlines the performance of the labour market and the economy in 2014. It also
provides information on prospects for employment opportunities based on industries and job types.
The information is obtained from Findings of sector studies conducted by the PRMU, job vacancies
which are published in the career and classified advertisements sections of the newspapers and online,
secondary information from studies, upcoming projects and statistics from various sources.
2.0 A Summary of the Jamaican Economy and Employment (2014)
Figures released by the Statistical Institute of Jamaica (STATIN)1
indicate that the Jamaican labour force
averaged 1,307,725 in 2014. The unemployment rate was 13.7 per cent, which was the lowest since
2010. However, youth unemployment continued to be high, averaging 37.2 per cent in 2014.
1
http://statinja.gov.jm/
2
Jamaican workers are mainly engaged in the Service Sector, which accounts for approximately 67.1 per
cent of the employed labour force in 2014. The Service Sector also comprises the largest segment of
the economy, with approximately 78.6 per cent of the total real value added GDP. The lead industry,
“Wholesale and Retail, Repair of Motor Vehicles and Equipment” accounted for 20.1 per cent of the
employed labour force in 2014 and was also the largest sector of the economy, contributing 17.7 per
cent to the GDP. “Agriculture, Hunting, Forestry and Fishing” was the largest employer from the Goods
Producing sector, with 18.4 per cent of the employed labour force. This was followed by “Producers of
Government Services” with 14.1 per cent.
A look at the distribution of Jamaican workers by category during 2014 showed that “Professionals,
Senior Officials and Technicians” was the largest group (22.2 per cent), followed closely by “Service
Workers and Shops and Market Sales Workers” (19.9 per cent).
3.0 Potential Areas of Employment
A consolidation of the LMIS sources, which include Findings from Sector Studies and secondary data,
reveal the following potential areas of employment in Jamaica (See Figure 1).
Areas of potential employment opportunities by sector
Figure 1
Sectors with potential
employment
opportunities
The Logistics Hub
Tourism
Agriculture
Business Process Outsourcing Creative
Green Economy
Health Services
3
3.1 Green Economy
Globally, there is a growing interest in developing Green Economies due to increased environmental
concerns regarding the disposal of waste, depletion of natural resources and pollution. The concept of
the Green Economy is relatively new and has no universal meaning. A definition which is proffered by
the United Nations Development Programme (UNDP) is “the direct employment created in different
sectors of the economy and through related activities, which reduces the environmental impact of
those sectors and activities, and ultimately brings it down to sustainable levels2
”. Expert interviews
conducted by the PRMU revealed other definitions such as “An economy which is balanced by growth
and a sustainable environment where wastes within one industry become raw materials for another”.3
Other definitions involve the “use of renewable energy sources to produce energy and the use of green
technology to produce agricultural and manufactured products”.4
Respondents stressed the
importance of training all Jamaicans to be skilled in green development which constitutes the disposal
of waste and energy conservation.5
However, there are certain industries which would be largely
involved in the Green Economy, as depicted by Figure 2.
2
UNEP: Green economy report, 2011, available at http://www.unep.org/greeneconomyreport/tabid/29846/default.aspx
3
Ministry of Labour and Social Security (2015) Draft Report on Understanding Green Economy and its prospects for employment in Jamaica
4
Ibid
5
Ibid
4
Industries projected to be involved in a Green
Economy in Jamaica
Figure 2
The idea of “going green” has the potential to facilitate employment and the need for new types of skill
sets. Some of the occupations and skills that are needed within a Green Economy include Conservation
Experts, Drivers (truck, tractor, heavy duty equipment) and Chemical Engineers (See Figure 3).
Industries
Solid Waste
Management
Energy
Agriculture
Health
Transportation
Construction
5
Skills and Occupations for Green Economy
Figure 3
In addition, there is also the opportunity for the development of a niche market for odour control.
3.1.1 Renewable Energy
Jobs from the Renewable energy industry also form a part of the Green Economy. The high cost of
energy has been a challenge for business operators and households which is an impediment to
investment and growth. More emphasis is being placed on utilizing renewable energy in order to
reduce costs and attract greater investments, as well as to improve standard of living.
Jamaica is one of 75 countries in the world which has implemented a wind farm. The Government has
plans for an additional 78 megawatts (MW) of energy which is expected to be generated and supplied
to the national power grid, through two renewable projects to commence along Jamaica’s south coast.
There is also a wind energy development, which is expected to provide an additional 58 MW, to
complement the 30 MW currently generated by Wigton Wind farm in Manchester; and a solar facility
Skill workers in thermal treatment of waste and
green procurement of waste
Skill in Waste Management
Skill in hydroponics and green house technology
Agricultural Inspectors
Conservation Experts
Drivers
Green Chemist
Chemical Engineers
Environmental Engineers
Agricultural and Forestry Supervisors
Assemblers and sorters of waste products
Experts in Eco/Community Tourism
Marine Engineers/Environmentalists
6
to generate approximately 20 MW of power, which is slated for Content Village in Clarendon.6
Private
sector companies are also recognizing the benefits of using solar energy to reduce costs with several
large organizations investing in this form of renewable energy. Interviews conducted with employers
revealed job opportunities in areas such as Engineering, Installers, Technicians and Electricians.7
Employment Opportunities for Renewable Energy – Solar and Wind
Figure 4
An emerging job in this field in Jamaica is Energy Auditors.
3.2 The Logistics Hub
This is a global concept which integrates world trade to facilitate the efficient movement of goods via
shipping, land, air and through communication networks. Jamaica will benefit from the expansion of
the logistics hub because of its geographical location in the region which can facilitate movements
6
http://mobile.jamaica-gleaner.com/gleaner/20140924/business/business2.php
7
Ministry of Labour and Social Security (2015) Draft Sector Report on Employment in Renewable Energy: A Focus on Solar and Wind Energy
7
between territories.8
The expansion of the logistics hub has fuelled optimism about economic growth
and opportunities for employment. Feedback from the Caribbean Maritime Institute (CMI) revealed
prospects for employment in several sectors.9
Some include Transportation and Logistics, Information
Technology and Manufacturing (See Figure 5)10
.
Prospects for employment by sector due to the
Logistics Hub Development
Figure 5
8
Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub
9
Ibid
10
Ibid
Sectors
a) Transportation and Logistics b) Information Technology
Manufacturing
e) Industrial and Engineering
Services
d) Business Management and Services
Agriculture, Food and
Natural resources
Arts, Entertainment and
Communication
Health and Community
Services
c) Human and Social Services
8
Some of the jobs projected for the hub will include, but is not limited to:
a) Transportation Operators, including truck, tractor, crane, heavy duty trailers and tour
operators;
b) Multi skilled Technicians;
c) Warehouse Operations Managers;
d) Environmental Officers;
e) Airport Operators;
f) Logistics Officers;
g) Port Equipment Operators;
h) Assemblers engaged in light Manufacturing;
i) Planners;
j) Freight Forwarders;
k) Hospitality Workers;
l) Legal Services Workers;
m) Marine Surveyors; and
n) Allied Service Sector Workers.
The logistics hub will also facilitate the need for ship breaking or ship demolition. This is a new industry
from which Jamaica could generate employment because of the increased shipping activities that are
likely to occur.11
Ship breaking involves disassembling ships that have reached their lifespan for the
purpose of scrap recycling.12
Some of the jobs associated with this sector include:
a) Electrical Engineers
b) Mechanical Engineers
c) Ship Repair Engineers
d) Welders and Steel Fabricators
e) Environmentalists
11
Ibid
12
Ibid
9
f) Occupational Health and Safety Technicians
g) Ocean Experts
h) Operations Managers
i) Labourers
j) Assemblers and Sorters of waste products
k) Support Services Workers
Ship breaking will also require Environmental workers since this activity can result in the release of
toxic materials which are harmful to the surroundings. 13
3.2.1 Manufacturing
Another opportunity which could be garnered from the Logistics Hub development is the assembling of
materials in Jamaica on route to another country. Jamaica could provide a cheaper source of labour in
areas such as:
 Labellers
 Assemblers
 Packers
Operators of Restaurants and Food services could benefit from the logistics hub development by
establishing businesses to meet the demands for workers who are in transit.
3.2.2 Transportation, Warehousing and Distribution Logistics
Warehouses and intermodal terminals are two of the most important infrastructures for the logistics
hub.14
Transport Operators mainly carry out their businesses in warehouses. There are different types
13
Ibid
14
http://jamaica-gleaner.com/gleaner/20130515/news/news1.html
10
of warehouses which vary based on the type of activity and freight handled by the Transport
Operators.15
The types of warehouses are:16
 General warehouse for storage;
 Large warehouse for logistics activities;
 Warehouse connected to goods transportation; and
 Warehouses with raised dock bays and air-conditioned warehouses.
The intermodal terminals provide access to intermodal transport services, thus ensuring an efficient
and competitive shipping and dispatch from the hubs. The type of Job opportunities in this area
include17
:
a) Forklift Operators
b) Inventory Clerks
c) Transportation Operators
d) Port Equipment Operators
e) Truck Drivers
f) Logistics Officers
g) Warehouse Managers/Supervisors
h) Port Managers
i) Warehousing Clerks
15
ibid
16
Ibid
17
Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging Areas- Possible Career Opportunities 2010-2030
11
3.3 Business Process Outsourcing (BPO)
BPO is a method that involves sub-contracting the tasks and responsibilities of a specific business
process or business-related operations to a third-party. Jamaica has been a source of BPO due to its
location in the Americas (which allows for near shore outsourcing), available skills in information
technology and ability to communicate in English Language. According to a JAMPRO Report 2014,
there are approximately 36 companies in Jamaica that offer call centre and BPO services.18
Furthermore, an approximately 6,400 jobs are expected to be created in the BPO sector in
2015/2016.19
JAMPRO reports that a number of industries are engaged in BPOs, including:20
a) Telecommunications
b) Banking Insurance
c) Healthcare
d) Graphic Design
e) Retail, Advertising and Merchandising
Other areas include21
:
f) Logistics and Supply Chain Operations
g) Warehousing and Distribution
h) Banking and Finance
i) Gaming, Sporting and Recreation
j) Hospitality / Travel / Vacations / Bookings
k) Educational Activities / On Line Learning Support
Services are mainly provided to the United States of America, United Kingdom and Canada in areas of
customer care, technical support, gaming, finance and accounting.22
Most of the contact centres
18
JAMPRO Report March 2014 – Doing business in Jamaica’s knowledge service sector
19
http://jis.gov.jm/bpo-yield-6400-additional-jobs/
20
Ibid
21
Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub
22
JAMPRO Report March 2014 – Doing business in Jamaica’s knowledge service sector
12
operate for 24 hours with employees working on shift within a 40-hour work week. Some of the
workers usually required for this sector include Data Entry Clerks and IT Technicians (See Figure 6).23
Occupations required for Business Processing
Outsourcing Sector
Figure 6
The Animation industry is also engaged in BPOs. This is often done when workers from Jamaica
contribute to a film development for North America by creating a segment of the production locally.
The continued expansion of the industry has the potential for economic growth as well as employment
opportunities in Jamaica. The types of workers from this industry include:24
a) Editors
b) Art and Animation Directors
c) Visual Development Artists
d) Illustration Artists
23
Ibid
24
Animation Career Review (2015), http://www.animationcareerreview.com/careers-animation/types-jobs
Occupations in
the BPO Sector
Customer
Service
Representatives
Call Centre
Agents
Telemarketers
Data Entry
Clerks
Trainers
Coaches
Operation
Team
Leaders
IT Technicians
13
e) Flash Animators
f) Digital Painter
g) Key Animators
h) Forensic Animators
i) Cartoonists
j) Technical Resource Administrators
k) 3D Modellers
l) Writers
m) Costume Designers
n) Trainers
o) Compositing Artists
p) Marketers
q) Character Riggers
Employment from online sources is also a trend which is evident in Jamaica and forms part of BPOs.
Some of the jobs include:
a) Freelance Data Entry
b) Bloggers
c) Webpage Designers
d) Home Based Agents
e) Virtual Assistants
f) Customer Service Representatives
g) Data Analysts/Developers
However, this employment practice involves a contract for services which the MLSS is unable to
monitor effectively to ensure decent work.
14
3.4 Tourism
This sector remains a viable option for Jamaica’s growth potential, as evidenced by continued
improvement in tourist arrivals and GDP for the Hotel and Restaurant sector. According to reports
from the Tourism and Entertainment Ministry, Jamaica welcomed 2,080,181 stopover visitors in 2014,
which represents an increase of 3.6 per cent over 2013.25
The operation of several Spanish hotels in
recent times has also diversified the level of clientele.
The Tourism industry requires persons who speak Spanish. Furthermore, being able to speak a second
language in Jamaica is even more imperative due to the expected increase in the influx of visitors from
various countries as a result of the logistics hub development. Information gathered by the PMRU
revealed that other areas of potential employment opportunities in the Tourism industry include
Entertainment Coordinators, Executive Chefs and Sushi Chefs (See Figure 7).
25
http://www.jamaicaobserver.com/news/Tourist-arrivals-increased-by-3-6---in-2014
15
Potential employment opportunities in
the Tourism Industry
Figure 7
New developments in the Tourism Industry for 2015 will include the Moon Palace Jamaica Grande and
Marriott.
3.5 Agriculture
This industry continues to be a potential area of economic growth in Jamaica, particularly because the
country’s economy is challenged by the high level of import food bill which absorbs much of its foreign
Entertainment
Coordinators
Executive Chefs
Sushi Chefs
Water Sports
Workers
Gaming Hosts
Yatching
Sailing
Boating
Carpenters with
specialized
finishes
River Rafters
Spa and Wellness
Technicians
Air Conditioning
Technicians
Gaming Machine
Technicians
16
exchange. Jamaica has benefited from the creation of Agro Farms which produces over 1,000 jobs up
to 2014.26
The expansion of the logistics hub will see the need to provide food for the influx of workers who will
be in transit. The increase in the number of visitors to our shores will also facilitate a demand for
agricultural products. In addition, further expansion will likely provide opportunities for increased
trading of agricultural products. Potential for growth in Agriculture is found in the traditional areas of
Livestock, Cattle Rearing and Fisheries.27
Activities in Agriculture will give rise to employment
opportunities such as:
a) Livestock Producers
b) Lab Technicians
c) Meat Cutters
d) Environmental Officers
e) Fishing Boat Operators
f) Processing Plant Operators
g) Bee Keepers
h) Tilapia Farming/Shrimp Farming
i) Veterinary Technicians
j) Hydroponic Technicians
k) Warehousing and Distribution Entrepreneurs
The operation of Green House Technology and hydroponics is also vital for the production of crops
such as peppers, tomatoes and vegetables.
26
http://jis.gov.jm/agro-parks-yielding-success/
27
Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub
17
Jamaica could also benefit from the increased demand for natural food supplements such as
nutraceuticals which are generated from foods such as sorrel, lemon grass, turmeric, ginger and
rosemary which is potential for business development. The country stands to benefit, particularly
because there are many plants which are endemic to Jamaica. Research conducted by the PRMU
revealed that potential employment opportunities in the Nutraceutical Industry include Food
Technologist and Biochemist (See Figure 8).
Employment opportunities in the Nutraceutical Industry
Figure 8
18
3.6 Health Services
There has been an increased focus on wellness and health care development, hence the need for
various types of workers, including Masseuse Therapist, Dermatologist, Aesthetician and Bio-
technologist. Specialized health workers are also needed which include:
a) Registered Nurses – Specialist Nurses such as Operating Theatre Nurses, Nephrology and
Psychiatric Nurses
b) Doctors - Cardiologists
c) Anaesthesia Technicians
d) Cardiac Technicians
e) Radiographers
f) Sonographers
g) Radiologist
h) Biomedical Engineers
i) Pharmacists
j) Geriatrics
Trends in the population growth suggests that the population is aging and will need workers in home
care workers such as Practical Nurses, Social Workers and Occupational Therapists.
3.7 Creative Industries
Jamaica is renowned for its talents in music and other cultural art forms. With the development of the
logistics hub, there will be an increased demand for more entertainment. Musicians could benefit
greatly if they are able to perform using different languages. Some of the jobs from music include:28
a) Players of musical instruments
b) Music Teacher
28
http://www.indeed.com/q-Music-Industry-jobs.html
19
c) Events Planning
d) Accounts Manager
e) Artist Manager
f) Assistant Music Editor
g) Audio Engineer
h) Monitor Engineer
i) Production Coordinator
j) Audio Programmer
k) Business Affair Manager
l) Booking Agent
m) Lighting Director
n) Copyist Choreographer
4.0 Major Skills
Employers report on the skills needed for the effective functioning of their establishments, highlighted
Customer Service as one of the major areas. Multi-skilling is also an emerging skill set required by
employers. It involves the training of an individual to perform multiple tasks. For example, a Truck
Driver in the logistics hub would be more marketable if trained in not only equipment operating, but
also customer service skills. Other multi-skilling occupations include Electromechanical or
Mechatronics Technicians who are skilled in diagnosing and repairing electrical and mechanical
problems.29
Today’s industrialized movement towards multi-skilling can be practiced across several career
pathways. The areas of high impact are Multi-Skilling Business Services (BPO), Multi-Skilling Medical &
29
http://www.indeed.com/q-Electro-Mechanical-Technician-l-North-Carolina-jobs.html
20
Social Services; Multi-Skilling Transportation Warehousing and Distribution; Multi-Skilling Engineering
and Manufacturing Solutions; Multi-Skilling Hospitality and Maritime Services.30
Other skill areas include:
 Literacy and numeracy
 Information literacy
 Social Media Literacy
 Presentation skills
 Technology Literacy
 Leadership and responsibility
 Foreign language skills – the ability to speak Spanish and/ or Mandarin is an asset
 Entrepreneurial skills
 Social Media literacy
5.0 Science, Technology, Engineering and Mathematics (STEM)
STEM is believed to be the driver of economic growth due to activities relating to innovation, research
and development, product development and risk management associated with this area. According to
CMI, the objective of applying STEM in the design of jobs is to improve productivity, reliability, quality,
employees’ performance, achievement and employability. This ultimate goal can be achieved by
integrating technical education with academic studies. These underpinnings are in keeping with global
and national development. The outcome of this integrated approach to learning and certification will
include a technological advanced workforce capable of providing the support required by investors and
the global marketplace.
Some of the occupations that are in demand from this field include Accountants, Information
Technologists and Risk Analysts (See Figure 9)31
. Emerging jobs associated with risk management
30
Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging Areas- Possible Career Opportunities 2010-2030
31
Ibid
21
include officers who secure cyber space such as Digital Risk Officers, Automated Machine Technicians
as well as Internet Surveyors.
Types of occupations requiring the application of STEM
Figure 9
6.0 Trends in Hot Occupations
Hot Occupations is an analysis of job advertisements posted in the classified and career sections of the
Sunday and Wednesday editions of the Gleaner and Observer. Since the Jamaican economy is primarily
driven by the Service Sector, a large proportion of job vacancies are found in this area. Table 1
presents a list of the top 10 jobs advertised in 2014. Some of these vacancies were Drivers,
Receptionists and Bartenders.32
32
Ministry of Labour and Social Security LMIS Website. Hot Occupations Retrieved on March 15, 2015 from lmis.gov.jm
Accountants
Engineers
Chemists
Pharmacologists
Biotechnologists
Mathematics Teachers
Risk Analysts
Information Technologists
Programmers
Web Developers
Scientists
Technicians
Agriculturalists
Researchers
22
Table 1
Top ten job vacancies in Jamaica 2014
The table below outlines the occupational sub- groups by leading vacant position obtained from LMIS
Hot Occupations analysis.
Table 2
Occupational Sub-Groups by Leading Vacant Positions
Advertised (October 1 to December 31, 2014)
Occupational Sub-Groups Leading Vacant Positions Advertised
Sales and Marketing Personnel Sales Representatives, Salespersons, Sales
Promoters, Marketing Executives/Representatives,
Sales and Marketing Representatives and Sales
Associates/Executives.
Officers Security Officers, Loan, Credit, Early Childhood
Development, Human Resources and Health (Parish
Treatment, Care Support Officers and Medical
Officers.
Teaching Professionals Caribbean Studies/Communication Studies,
Chemistry, Early Childhood, English Language
and/or Literature, History, Information Technology,
Mathematics, Physics, Social Studies and Spanish
Teachers. Lecturers in Human Anatomy, Human
Resource Management, Nursing and Spanish.
Management Professionals Assistant Managers, Food and Beverage/Food
Service, General, Human Resources, Marketing,
Operations, Project, Restaurant, Sales Managers
and Human Resource/Human Resource
Management Directors.
1. Sales Representatives/Salespersons
2. Security Officers/Guards
3. Drivers
4. Bartenders
5. Chefs
6. Cashiers
7. Domestic Helpers
8. Receptionists
9. Masseuse
10. Packers
23
Occupational Sub-Groups Leading Vacant Positions Advertised
Food Service Workers Bartenders, Food Runners, Food Servers,
Mixologists, and Waiters/Waitresses
Customer Service Personnel Client Service Representative, Counter Clerks,
Customer Service Representatives, Front Desk and
Store Clerks.
Drivers and Other Mechanical
Operators
Bus, Truck, Van/Sales Drivers, Driver/Salesman, Bike
Operators, Dispatchers and Heavy Equipment
Operators
Household Workers Caregivers, Domestic Helpers, Executive
Housekeepers, Housekeepers, Housemen and
Nannies.
Personal Care Specialists Masseuse, Nail Technicians, Hairdresser, Barbers,
Spa Specialists (Technicians and Therapists),
Braidists and Hairstylists.
Supervisory Personnel Branch, Early Childhood Development, Operations,
Production, Restaurant and Shift Supervisors.
Including Executive Chefs.
Source: Sunday and Wednesday Gleaner and Observer
7.0 An Analysis of LMIS Skills and Occupations
Since its enhancement in November 2013, the LMIS has registered over 7,000 jobseekers and 300
employers online. Parish distribution by active jobseekers showed the highest in Kingston and St.
Andrew (2,882), followed by St Catherine (2,109) and Clarendon with 421 (See Figure 10).
24
Number of job seekers registered by parish
Figure 10
Approximately 2,500 or 30 per cent of the jobseekers are certified, and are therefore found in the LMIS
Skills Bank. Most of the qualifications are first degree with 47 per cent (See Figure 11).33
33
Other certificates include, but are not limited to Associates of Chartered Accountants (ACCA), Secondary School Certificate, A+ Certificate, Peachtree
And QuickBooks , Other Vocational certificates such as Electrical Installation, Makeup Artistry, Food Preparation, Building Construction and Data
Operations
Map of Jamaica
2,882
2,109
326
296
127
93
119
119
212 421
84
160
55
25
Job seekers by type of qualifications
Figure 11
Over 300 jobs were available through the Electronic Labour Exchange component of the LMIS in 2014.
This was obtained from 194 employers. The types of jobs which were available fall within Hospitality
and Tourism, Wholesale and Retail, Alternative Energy, Maritime, Investment, Agro- processing as well
as Pharmaceutical Industries.
8.0 LMIS Studies
Table 3 highlights Studies which will be undertaken by the PRMU during 2015, along with the main
objective.
Table 3
Upcoming and current LMIS studies
6%
10%
15%
47%
2%
0% 20%
NCTVET only -Level 1, 11 and
111
Associate Degree highest
Diploma highest
Degree highest
Post Graduate
Doctorate Degree
Other certificates
Research Studies Main Purpose
National Labour Market Establishment
Survey
To identify potential areas of employment opportunities
and skills gaps island wide.
Employment Opportunities in Four
Selected Parishes
To determine potential job opportunities for the major
industry groups within four selected parishes.
Longitudinal Study on the Canadian Farm
Work Programme
To determine the impact of the Canadian Farm Work
Programme on the workers and their families.
Understanding Green Economy and its To identify potential areas of employment opportunities
26
9.0 Phase 2 Development of the LMIS Website
In order to operate more efficiently, remain current and meet worldwide standards, the LMIS Website
will be upgraded periodically. Enhancement of the Website is currently being done in stages. Phase 1
focused primarily on the Job Placement component which was launched in November 2013. Phase 2
development of the LMIS website, which is scheduled to be launched in 2015, will focus on upgrading
Labour Market Intelligence (LMI) and the Skills Bank. During this phase, a holistic approach will be
undertaken to deal with the issues of employment, hence the services will be tailored to meet the
specific needs of different stakeholders. These services will be provided through WebPages dedicated
to Labour Market Intelligence, Education and Training, Career Development Services,
Employers/Investors and Skills Bank. Several details as it relates to each page are as follows:
 The LMI Page will provide more timely and reliable information on employment opportunities,
including overseas and regional employment, as well as research and statistics. In terms of
statistics, those produced by the MLSS such as work permit, industrial relations, overseas
employment and the Social Intervention and Social Protection Programmes will be made
available on the System, on a quarterly basis.
 Employers will be provided with information on the labour laws. They will also be able to
submit queries on matters relating to the Ministry, as well as participate in Labour Market
Surveys and Sector Studies online.
 Career Development Services will be provided to students and jobseekers, who will access
information on career development and will be assessed to determine levels of need for
interventions and referrals.
prospects for employment in Jamaica and the type of skills needed for a Green Economy
Areas of Employment Opportunities due
to expansion of the Logistics Hub
To identify potential areas of employment opportunities
and skills gaps for the Logistics Hub Development
Regional Labour Market Study To identify potential areas of employment in the region
due to CSME arrangements.
Employment Opportunities in Geriatric
Care
To identify potential areas of employment opportunities in
Geriatric Care.
27
 New programmes, outputs and Tracer studies for Education and Training Institutions will be
featured on the LMIS Website.
 The LMIS will facilitate the posting of job vacancies which will be available through the
Ministry’s Work Permit Programme.
 As it relates to the Skills Bank, employers/investors etc. will be able to visit the Website and
view the skills registered in the database. The Skills Bank will also be further enhanced in Phase
3.
28
REFERENCES
Animation Career Review (2015), Retrieved on April 15, 2015
http://www.animationcareerreview.com/careers-animation/types-jobs
Jamaica Gleaner. Retrieved on March 25, 2015 from
http://mobile.jamaicagleaner.com/gleaner/20140924/business/business2.php
Jamaica Gleaner. Retrieved on April 15, 2015 from
http://jamaica-gleaner.com/gleaner/20130515/news/news1.html
Jamaica Information Service (JIS). Retrieved on April 10, 2015 from http://jis.gov.jm/bpo-yield-6400-
additional-jobs/
Jamaica Information Service (JIS). Retrieved on April 2, 2015 from http://jis.gov.jm/agro-parks-yielding-
success
Jamaica Observer. Retrieved March 28, 2015 from http://www.jamaicaobserver.com/news/Tourist-
arrivals-increased-by-3-6---in-2014
JAMPRO Report March 2014. Doing business in Jamaica’s Knowledge Service Sector
Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging
Areas- Possible Career Opportunities 2010-2030
Ministry of Labour and Social Security LMIS Website. Hot Occupations Retrieved on March 15, 2015
from lmis.gov.jm
Ministry of Labour and Social Security (2015) Draft Report on Understanding Green Economy and its
prospects for employment in Jamaica
Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due
to expansion of the Logistics Hub
Ministry of Labour and Social Security (2015) Draft Report on Employment in Renewable Energy: A
Focus on Solar and Wind Energy
Multi-skill job function. Retrieved on April 8, 2015 from http://www.indeed.com/q-Electro-Mechanical-
Technician-l-North-Carolina-jobs.html
Music Industry. Retrieved on April 8, 2015 from http://www.indeed.com/q-Music-Industry-jobs.html
29
Statistical Institute of Jamaica (STATIN) retrieved April 2, 2015 from http://statinja.gov.jm/
UNEP: Green Economy Report, 2011. Retrieved on February 26, 2015 from
http://www.unep.org/greeneconomyreport/tabid/29846/default.aspx

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MLSS 2015 Labour market trends for new economy LMIS_Unit

  • 1.
  • 2. LABOUR MARKET TRENDS AND PROSPECTS FOR EMPLOYMENT OPPORTUNITIES IN JAMAICA Prepared by: Planning, Research and Monitoring Unit Ministry of Labour and Social Security April 2015
  • 3. Table of Contents 1.0 Introduction .............................................................................................................................................1 2.0 A Summary of the Jamaican Economy and Employment (2014).............................................................1 3.0 Potential Areas of Employment...............................................................................................................2 3.1 Green Economy............................................................................................................................3 3.1.1 Renewable Energy...............................................................................................................5 3.2 The Logistics Hub .........................................................................................................................6 3.2.1 Manufacturing…………………………………………………………………………………………………… ..9 3.2.2 Transportation, Warehousing and Distribution Logistics..........................................9 3.3 Business Process Outsourcing (BPO) ...........................................................................................11 3.4 Tourism ........................................................................................................................................14 3.5 Agriculture ...................................................................................................................................15 3.6 Health Services.............................................................................................................................18 3.7 Creative Industries.......................................................................................................................18 4.0 Major Skills...............................................................................................................................................18 5.0 Science, Technology, Engineering and Mathematics (STEM)..................................................................20 6.0 Trends in Hot Occupations.......................................................................................................................21 7.0 An Analysis of LMIS Skills and Occupations.............................................................................................23 8.0 LMIS Studies.............................................................................................................................................25 9.0 Phase 2 Development of the LMIS Website ............................................................................................26 References .....................................................................................................................................................28
  • 4. List of Tables Table 1 Top ten job vacancies in Jamaica 2014........................................................................................22 Table 2 Occupational sub-groups by leading vacant positions advertised..............................................22 Table 3 Upcoming and current LMIS studies............................................................................................25 List of Figures Figure 1 Areas of potential employment opportunities by sector............................................................2 Figure 2 Industries projected to be involved in a Green Economy in Jamaica .........................................4 Figure 3 Skills and occupations for Green Economy.................................................................................5 Figure 4 Employment opportunities for Renewable Energy – Solar and Wind ........................................6 Figure 5 Prospects for employment by sector due to the Logistics Hub Development ...........................7 Figure 6 Occupations required for Business Processing Outsourcing Sector ...........................................12 Figure 7 Potential employment opportunities in the Tourism Industry...................................................15 Figure 8 Employment opportunities in the Nutraceutical Industry...........................................................17 Figure 9 Types of occupations requiring the application of STEM ............................................................21 Figure 10 Number of job seekers registered by parish................................................................................24 Figure 11 Job seekers by type of qualifications ...........................................................................................25
  • 5. 1 1.0 Introduction The Ministry of Labour and Social Security’s national Labour Market Information System (LMIS) provides information for jobseekers and students on potential employment opportunities. This is done through a number of sources which include: a) Labour Market Surveys and Sector Studies conducted by the Planning, Research and Monitoring Unit (PRMU); b) LMIS database, including its Skills Bank; c) Job vacancies published in the local newspapers and online; d) Work permits approved by the Ministry of Labour and Social Security (MLSS); e) Statistics which impact the demand for and supply of labour, including indicators of the economy and the labour force, as well as social indicators which comprise education and training; and f) Other Secondary information. This document outlines the performance of the labour market and the economy in 2014. It also provides information on prospects for employment opportunities based on industries and job types. The information is obtained from Findings of sector studies conducted by the PRMU, job vacancies which are published in the career and classified advertisements sections of the newspapers and online, secondary information from studies, upcoming projects and statistics from various sources. 2.0 A Summary of the Jamaican Economy and Employment (2014) Figures released by the Statistical Institute of Jamaica (STATIN)1 indicate that the Jamaican labour force averaged 1,307,725 in 2014. The unemployment rate was 13.7 per cent, which was the lowest since 2010. However, youth unemployment continued to be high, averaging 37.2 per cent in 2014. 1 http://statinja.gov.jm/
  • 6. 2 Jamaican workers are mainly engaged in the Service Sector, which accounts for approximately 67.1 per cent of the employed labour force in 2014. The Service Sector also comprises the largest segment of the economy, with approximately 78.6 per cent of the total real value added GDP. The lead industry, “Wholesale and Retail, Repair of Motor Vehicles and Equipment” accounted for 20.1 per cent of the employed labour force in 2014 and was also the largest sector of the economy, contributing 17.7 per cent to the GDP. “Agriculture, Hunting, Forestry and Fishing” was the largest employer from the Goods Producing sector, with 18.4 per cent of the employed labour force. This was followed by “Producers of Government Services” with 14.1 per cent. A look at the distribution of Jamaican workers by category during 2014 showed that “Professionals, Senior Officials and Technicians” was the largest group (22.2 per cent), followed closely by “Service Workers and Shops and Market Sales Workers” (19.9 per cent). 3.0 Potential Areas of Employment A consolidation of the LMIS sources, which include Findings from Sector Studies and secondary data, reveal the following potential areas of employment in Jamaica (See Figure 1). Areas of potential employment opportunities by sector Figure 1 Sectors with potential employment opportunities The Logistics Hub Tourism Agriculture Business Process Outsourcing Creative Green Economy Health Services
  • 7. 3 3.1 Green Economy Globally, there is a growing interest in developing Green Economies due to increased environmental concerns regarding the disposal of waste, depletion of natural resources and pollution. The concept of the Green Economy is relatively new and has no universal meaning. A definition which is proffered by the United Nations Development Programme (UNDP) is “the direct employment created in different sectors of the economy and through related activities, which reduces the environmental impact of those sectors and activities, and ultimately brings it down to sustainable levels2 ”. Expert interviews conducted by the PRMU revealed other definitions such as “An economy which is balanced by growth and a sustainable environment where wastes within one industry become raw materials for another”.3 Other definitions involve the “use of renewable energy sources to produce energy and the use of green technology to produce agricultural and manufactured products”.4 Respondents stressed the importance of training all Jamaicans to be skilled in green development which constitutes the disposal of waste and energy conservation.5 However, there are certain industries which would be largely involved in the Green Economy, as depicted by Figure 2. 2 UNEP: Green economy report, 2011, available at http://www.unep.org/greeneconomyreport/tabid/29846/default.aspx 3 Ministry of Labour and Social Security (2015) Draft Report on Understanding Green Economy and its prospects for employment in Jamaica 4 Ibid 5 Ibid
  • 8. 4 Industries projected to be involved in a Green Economy in Jamaica Figure 2 The idea of “going green” has the potential to facilitate employment and the need for new types of skill sets. Some of the occupations and skills that are needed within a Green Economy include Conservation Experts, Drivers (truck, tractor, heavy duty equipment) and Chemical Engineers (See Figure 3). Industries Solid Waste Management Energy Agriculture Health Transportation Construction
  • 9. 5 Skills and Occupations for Green Economy Figure 3 In addition, there is also the opportunity for the development of a niche market for odour control. 3.1.1 Renewable Energy Jobs from the Renewable energy industry also form a part of the Green Economy. The high cost of energy has been a challenge for business operators and households which is an impediment to investment and growth. More emphasis is being placed on utilizing renewable energy in order to reduce costs and attract greater investments, as well as to improve standard of living. Jamaica is one of 75 countries in the world which has implemented a wind farm. The Government has plans for an additional 78 megawatts (MW) of energy which is expected to be generated and supplied to the national power grid, through two renewable projects to commence along Jamaica’s south coast. There is also a wind energy development, which is expected to provide an additional 58 MW, to complement the 30 MW currently generated by Wigton Wind farm in Manchester; and a solar facility Skill workers in thermal treatment of waste and green procurement of waste Skill in Waste Management Skill in hydroponics and green house technology Agricultural Inspectors Conservation Experts Drivers Green Chemist Chemical Engineers Environmental Engineers Agricultural and Forestry Supervisors Assemblers and sorters of waste products Experts in Eco/Community Tourism Marine Engineers/Environmentalists
  • 10. 6 to generate approximately 20 MW of power, which is slated for Content Village in Clarendon.6 Private sector companies are also recognizing the benefits of using solar energy to reduce costs with several large organizations investing in this form of renewable energy. Interviews conducted with employers revealed job opportunities in areas such as Engineering, Installers, Technicians and Electricians.7 Employment Opportunities for Renewable Energy – Solar and Wind Figure 4 An emerging job in this field in Jamaica is Energy Auditors. 3.2 The Logistics Hub This is a global concept which integrates world trade to facilitate the efficient movement of goods via shipping, land, air and through communication networks. Jamaica will benefit from the expansion of the logistics hub because of its geographical location in the region which can facilitate movements 6 http://mobile.jamaica-gleaner.com/gleaner/20140924/business/business2.php 7 Ministry of Labour and Social Security (2015) Draft Sector Report on Employment in Renewable Energy: A Focus on Solar and Wind Energy
  • 11. 7 between territories.8 The expansion of the logistics hub has fuelled optimism about economic growth and opportunities for employment. Feedback from the Caribbean Maritime Institute (CMI) revealed prospects for employment in several sectors.9 Some include Transportation and Logistics, Information Technology and Manufacturing (See Figure 5)10 . Prospects for employment by sector due to the Logistics Hub Development Figure 5 8 Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub 9 Ibid 10 Ibid Sectors a) Transportation and Logistics b) Information Technology Manufacturing e) Industrial and Engineering Services d) Business Management and Services Agriculture, Food and Natural resources Arts, Entertainment and Communication Health and Community Services c) Human and Social Services
  • 12. 8 Some of the jobs projected for the hub will include, but is not limited to: a) Transportation Operators, including truck, tractor, crane, heavy duty trailers and tour operators; b) Multi skilled Technicians; c) Warehouse Operations Managers; d) Environmental Officers; e) Airport Operators; f) Logistics Officers; g) Port Equipment Operators; h) Assemblers engaged in light Manufacturing; i) Planners; j) Freight Forwarders; k) Hospitality Workers; l) Legal Services Workers; m) Marine Surveyors; and n) Allied Service Sector Workers. The logistics hub will also facilitate the need for ship breaking or ship demolition. This is a new industry from which Jamaica could generate employment because of the increased shipping activities that are likely to occur.11 Ship breaking involves disassembling ships that have reached their lifespan for the purpose of scrap recycling.12 Some of the jobs associated with this sector include: a) Electrical Engineers b) Mechanical Engineers c) Ship Repair Engineers d) Welders and Steel Fabricators e) Environmentalists 11 Ibid 12 Ibid
  • 13. 9 f) Occupational Health and Safety Technicians g) Ocean Experts h) Operations Managers i) Labourers j) Assemblers and Sorters of waste products k) Support Services Workers Ship breaking will also require Environmental workers since this activity can result in the release of toxic materials which are harmful to the surroundings. 13 3.2.1 Manufacturing Another opportunity which could be garnered from the Logistics Hub development is the assembling of materials in Jamaica on route to another country. Jamaica could provide a cheaper source of labour in areas such as:  Labellers  Assemblers  Packers Operators of Restaurants and Food services could benefit from the logistics hub development by establishing businesses to meet the demands for workers who are in transit. 3.2.2 Transportation, Warehousing and Distribution Logistics Warehouses and intermodal terminals are two of the most important infrastructures for the logistics hub.14 Transport Operators mainly carry out their businesses in warehouses. There are different types 13 Ibid 14 http://jamaica-gleaner.com/gleaner/20130515/news/news1.html
  • 14. 10 of warehouses which vary based on the type of activity and freight handled by the Transport Operators.15 The types of warehouses are:16  General warehouse for storage;  Large warehouse for logistics activities;  Warehouse connected to goods transportation; and  Warehouses with raised dock bays and air-conditioned warehouses. The intermodal terminals provide access to intermodal transport services, thus ensuring an efficient and competitive shipping and dispatch from the hubs. The type of Job opportunities in this area include17 : a) Forklift Operators b) Inventory Clerks c) Transportation Operators d) Port Equipment Operators e) Truck Drivers f) Logistics Officers g) Warehouse Managers/Supervisors h) Port Managers i) Warehousing Clerks 15 ibid 16 Ibid 17 Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging Areas- Possible Career Opportunities 2010-2030
  • 15. 11 3.3 Business Process Outsourcing (BPO) BPO is a method that involves sub-contracting the tasks and responsibilities of a specific business process or business-related operations to a third-party. Jamaica has been a source of BPO due to its location in the Americas (which allows for near shore outsourcing), available skills in information technology and ability to communicate in English Language. According to a JAMPRO Report 2014, there are approximately 36 companies in Jamaica that offer call centre and BPO services.18 Furthermore, an approximately 6,400 jobs are expected to be created in the BPO sector in 2015/2016.19 JAMPRO reports that a number of industries are engaged in BPOs, including:20 a) Telecommunications b) Banking Insurance c) Healthcare d) Graphic Design e) Retail, Advertising and Merchandising Other areas include21 : f) Logistics and Supply Chain Operations g) Warehousing and Distribution h) Banking and Finance i) Gaming, Sporting and Recreation j) Hospitality / Travel / Vacations / Bookings k) Educational Activities / On Line Learning Support Services are mainly provided to the United States of America, United Kingdom and Canada in areas of customer care, technical support, gaming, finance and accounting.22 Most of the contact centres 18 JAMPRO Report March 2014 – Doing business in Jamaica’s knowledge service sector 19 http://jis.gov.jm/bpo-yield-6400-additional-jobs/ 20 Ibid 21 Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub 22 JAMPRO Report March 2014 – Doing business in Jamaica’s knowledge service sector
  • 16. 12 operate for 24 hours with employees working on shift within a 40-hour work week. Some of the workers usually required for this sector include Data Entry Clerks and IT Technicians (See Figure 6).23 Occupations required for Business Processing Outsourcing Sector Figure 6 The Animation industry is also engaged in BPOs. This is often done when workers from Jamaica contribute to a film development for North America by creating a segment of the production locally. The continued expansion of the industry has the potential for economic growth as well as employment opportunities in Jamaica. The types of workers from this industry include:24 a) Editors b) Art and Animation Directors c) Visual Development Artists d) Illustration Artists 23 Ibid 24 Animation Career Review (2015), http://www.animationcareerreview.com/careers-animation/types-jobs Occupations in the BPO Sector Customer Service Representatives Call Centre Agents Telemarketers Data Entry Clerks Trainers Coaches Operation Team Leaders IT Technicians
  • 17. 13 e) Flash Animators f) Digital Painter g) Key Animators h) Forensic Animators i) Cartoonists j) Technical Resource Administrators k) 3D Modellers l) Writers m) Costume Designers n) Trainers o) Compositing Artists p) Marketers q) Character Riggers Employment from online sources is also a trend which is evident in Jamaica and forms part of BPOs. Some of the jobs include: a) Freelance Data Entry b) Bloggers c) Webpage Designers d) Home Based Agents e) Virtual Assistants f) Customer Service Representatives g) Data Analysts/Developers However, this employment practice involves a contract for services which the MLSS is unable to monitor effectively to ensure decent work.
  • 18. 14 3.4 Tourism This sector remains a viable option for Jamaica’s growth potential, as evidenced by continued improvement in tourist arrivals and GDP for the Hotel and Restaurant sector. According to reports from the Tourism and Entertainment Ministry, Jamaica welcomed 2,080,181 stopover visitors in 2014, which represents an increase of 3.6 per cent over 2013.25 The operation of several Spanish hotels in recent times has also diversified the level of clientele. The Tourism industry requires persons who speak Spanish. Furthermore, being able to speak a second language in Jamaica is even more imperative due to the expected increase in the influx of visitors from various countries as a result of the logistics hub development. Information gathered by the PMRU revealed that other areas of potential employment opportunities in the Tourism industry include Entertainment Coordinators, Executive Chefs and Sushi Chefs (See Figure 7). 25 http://www.jamaicaobserver.com/news/Tourist-arrivals-increased-by-3-6---in-2014
  • 19. 15 Potential employment opportunities in the Tourism Industry Figure 7 New developments in the Tourism Industry for 2015 will include the Moon Palace Jamaica Grande and Marriott. 3.5 Agriculture This industry continues to be a potential area of economic growth in Jamaica, particularly because the country’s economy is challenged by the high level of import food bill which absorbs much of its foreign Entertainment Coordinators Executive Chefs Sushi Chefs Water Sports Workers Gaming Hosts Yatching Sailing Boating Carpenters with specialized finishes River Rafters Spa and Wellness Technicians Air Conditioning Technicians Gaming Machine Technicians
  • 20. 16 exchange. Jamaica has benefited from the creation of Agro Farms which produces over 1,000 jobs up to 2014.26 The expansion of the logistics hub will see the need to provide food for the influx of workers who will be in transit. The increase in the number of visitors to our shores will also facilitate a demand for agricultural products. In addition, further expansion will likely provide opportunities for increased trading of agricultural products. Potential for growth in Agriculture is found in the traditional areas of Livestock, Cattle Rearing and Fisheries.27 Activities in Agriculture will give rise to employment opportunities such as: a) Livestock Producers b) Lab Technicians c) Meat Cutters d) Environmental Officers e) Fishing Boat Operators f) Processing Plant Operators g) Bee Keepers h) Tilapia Farming/Shrimp Farming i) Veterinary Technicians j) Hydroponic Technicians k) Warehousing and Distribution Entrepreneurs The operation of Green House Technology and hydroponics is also vital for the production of crops such as peppers, tomatoes and vegetables. 26 http://jis.gov.jm/agro-parks-yielding-success/ 27 Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub
  • 21. 17 Jamaica could also benefit from the increased demand for natural food supplements such as nutraceuticals which are generated from foods such as sorrel, lemon grass, turmeric, ginger and rosemary which is potential for business development. The country stands to benefit, particularly because there are many plants which are endemic to Jamaica. Research conducted by the PRMU revealed that potential employment opportunities in the Nutraceutical Industry include Food Technologist and Biochemist (See Figure 8). Employment opportunities in the Nutraceutical Industry Figure 8
  • 22. 18 3.6 Health Services There has been an increased focus on wellness and health care development, hence the need for various types of workers, including Masseuse Therapist, Dermatologist, Aesthetician and Bio- technologist. Specialized health workers are also needed which include: a) Registered Nurses – Specialist Nurses such as Operating Theatre Nurses, Nephrology and Psychiatric Nurses b) Doctors - Cardiologists c) Anaesthesia Technicians d) Cardiac Technicians e) Radiographers f) Sonographers g) Radiologist h) Biomedical Engineers i) Pharmacists j) Geriatrics Trends in the population growth suggests that the population is aging and will need workers in home care workers such as Practical Nurses, Social Workers and Occupational Therapists. 3.7 Creative Industries Jamaica is renowned for its talents in music and other cultural art forms. With the development of the logistics hub, there will be an increased demand for more entertainment. Musicians could benefit greatly if they are able to perform using different languages. Some of the jobs from music include:28 a) Players of musical instruments b) Music Teacher 28 http://www.indeed.com/q-Music-Industry-jobs.html
  • 23. 19 c) Events Planning d) Accounts Manager e) Artist Manager f) Assistant Music Editor g) Audio Engineer h) Monitor Engineer i) Production Coordinator j) Audio Programmer k) Business Affair Manager l) Booking Agent m) Lighting Director n) Copyist Choreographer 4.0 Major Skills Employers report on the skills needed for the effective functioning of their establishments, highlighted Customer Service as one of the major areas. Multi-skilling is also an emerging skill set required by employers. It involves the training of an individual to perform multiple tasks. For example, a Truck Driver in the logistics hub would be more marketable if trained in not only equipment operating, but also customer service skills. Other multi-skilling occupations include Electromechanical or Mechatronics Technicians who are skilled in diagnosing and repairing electrical and mechanical problems.29 Today’s industrialized movement towards multi-skilling can be practiced across several career pathways. The areas of high impact are Multi-Skilling Business Services (BPO), Multi-Skilling Medical & 29 http://www.indeed.com/q-Electro-Mechanical-Technician-l-North-Carolina-jobs.html
  • 24. 20 Social Services; Multi-Skilling Transportation Warehousing and Distribution; Multi-Skilling Engineering and Manufacturing Solutions; Multi-Skilling Hospitality and Maritime Services.30 Other skill areas include:  Literacy and numeracy  Information literacy  Social Media Literacy  Presentation skills  Technology Literacy  Leadership and responsibility  Foreign language skills – the ability to speak Spanish and/ or Mandarin is an asset  Entrepreneurial skills  Social Media literacy 5.0 Science, Technology, Engineering and Mathematics (STEM) STEM is believed to be the driver of economic growth due to activities relating to innovation, research and development, product development and risk management associated with this area. According to CMI, the objective of applying STEM in the design of jobs is to improve productivity, reliability, quality, employees’ performance, achievement and employability. This ultimate goal can be achieved by integrating technical education with academic studies. These underpinnings are in keeping with global and national development. The outcome of this integrated approach to learning and certification will include a technological advanced workforce capable of providing the support required by investors and the global marketplace. Some of the occupations that are in demand from this field include Accountants, Information Technologists and Risk Analysts (See Figure 9)31 . Emerging jobs associated with risk management 30 Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging Areas- Possible Career Opportunities 2010-2030 31 Ibid
  • 25. 21 include officers who secure cyber space such as Digital Risk Officers, Automated Machine Technicians as well as Internet Surveyors. Types of occupations requiring the application of STEM Figure 9 6.0 Trends in Hot Occupations Hot Occupations is an analysis of job advertisements posted in the classified and career sections of the Sunday and Wednesday editions of the Gleaner and Observer. Since the Jamaican economy is primarily driven by the Service Sector, a large proportion of job vacancies are found in this area. Table 1 presents a list of the top 10 jobs advertised in 2014. Some of these vacancies were Drivers, Receptionists and Bartenders.32 32 Ministry of Labour and Social Security LMIS Website. Hot Occupations Retrieved on March 15, 2015 from lmis.gov.jm Accountants Engineers Chemists Pharmacologists Biotechnologists Mathematics Teachers Risk Analysts Information Technologists Programmers Web Developers Scientists Technicians Agriculturalists Researchers
  • 26. 22 Table 1 Top ten job vacancies in Jamaica 2014 The table below outlines the occupational sub- groups by leading vacant position obtained from LMIS Hot Occupations analysis. Table 2 Occupational Sub-Groups by Leading Vacant Positions Advertised (October 1 to December 31, 2014) Occupational Sub-Groups Leading Vacant Positions Advertised Sales and Marketing Personnel Sales Representatives, Salespersons, Sales Promoters, Marketing Executives/Representatives, Sales and Marketing Representatives and Sales Associates/Executives. Officers Security Officers, Loan, Credit, Early Childhood Development, Human Resources and Health (Parish Treatment, Care Support Officers and Medical Officers. Teaching Professionals Caribbean Studies/Communication Studies, Chemistry, Early Childhood, English Language and/or Literature, History, Information Technology, Mathematics, Physics, Social Studies and Spanish Teachers. Lecturers in Human Anatomy, Human Resource Management, Nursing and Spanish. Management Professionals Assistant Managers, Food and Beverage/Food Service, General, Human Resources, Marketing, Operations, Project, Restaurant, Sales Managers and Human Resource/Human Resource Management Directors. 1. Sales Representatives/Salespersons 2. Security Officers/Guards 3. Drivers 4. Bartenders 5. Chefs 6. Cashiers 7. Domestic Helpers 8. Receptionists 9. Masseuse 10. Packers
  • 27. 23 Occupational Sub-Groups Leading Vacant Positions Advertised Food Service Workers Bartenders, Food Runners, Food Servers, Mixologists, and Waiters/Waitresses Customer Service Personnel Client Service Representative, Counter Clerks, Customer Service Representatives, Front Desk and Store Clerks. Drivers and Other Mechanical Operators Bus, Truck, Van/Sales Drivers, Driver/Salesman, Bike Operators, Dispatchers and Heavy Equipment Operators Household Workers Caregivers, Domestic Helpers, Executive Housekeepers, Housekeepers, Housemen and Nannies. Personal Care Specialists Masseuse, Nail Technicians, Hairdresser, Barbers, Spa Specialists (Technicians and Therapists), Braidists and Hairstylists. Supervisory Personnel Branch, Early Childhood Development, Operations, Production, Restaurant and Shift Supervisors. Including Executive Chefs. Source: Sunday and Wednesday Gleaner and Observer 7.0 An Analysis of LMIS Skills and Occupations Since its enhancement in November 2013, the LMIS has registered over 7,000 jobseekers and 300 employers online. Parish distribution by active jobseekers showed the highest in Kingston and St. Andrew (2,882), followed by St Catherine (2,109) and Clarendon with 421 (See Figure 10).
  • 28. 24 Number of job seekers registered by parish Figure 10 Approximately 2,500 or 30 per cent of the jobseekers are certified, and are therefore found in the LMIS Skills Bank. Most of the qualifications are first degree with 47 per cent (See Figure 11).33 33 Other certificates include, but are not limited to Associates of Chartered Accountants (ACCA), Secondary School Certificate, A+ Certificate, Peachtree And QuickBooks , Other Vocational certificates such as Electrical Installation, Makeup Artistry, Food Preparation, Building Construction and Data Operations Map of Jamaica 2,882 2,109 326 296 127 93 119 119 212 421 84 160 55
  • 29. 25 Job seekers by type of qualifications Figure 11 Over 300 jobs were available through the Electronic Labour Exchange component of the LMIS in 2014. This was obtained from 194 employers. The types of jobs which were available fall within Hospitality and Tourism, Wholesale and Retail, Alternative Energy, Maritime, Investment, Agro- processing as well as Pharmaceutical Industries. 8.0 LMIS Studies Table 3 highlights Studies which will be undertaken by the PRMU during 2015, along with the main objective. Table 3 Upcoming and current LMIS studies 6% 10% 15% 47% 2% 0% 20% NCTVET only -Level 1, 11 and 111 Associate Degree highest Diploma highest Degree highest Post Graduate Doctorate Degree Other certificates Research Studies Main Purpose National Labour Market Establishment Survey To identify potential areas of employment opportunities and skills gaps island wide. Employment Opportunities in Four Selected Parishes To determine potential job opportunities for the major industry groups within four selected parishes. Longitudinal Study on the Canadian Farm Work Programme To determine the impact of the Canadian Farm Work Programme on the workers and their families. Understanding Green Economy and its To identify potential areas of employment opportunities
  • 30. 26 9.0 Phase 2 Development of the LMIS Website In order to operate more efficiently, remain current and meet worldwide standards, the LMIS Website will be upgraded periodically. Enhancement of the Website is currently being done in stages. Phase 1 focused primarily on the Job Placement component which was launched in November 2013. Phase 2 development of the LMIS website, which is scheduled to be launched in 2015, will focus on upgrading Labour Market Intelligence (LMI) and the Skills Bank. During this phase, a holistic approach will be undertaken to deal with the issues of employment, hence the services will be tailored to meet the specific needs of different stakeholders. These services will be provided through WebPages dedicated to Labour Market Intelligence, Education and Training, Career Development Services, Employers/Investors and Skills Bank. Several details as it relates to each page are as follows:  The LMI Page will provide more timely and reliable information on employment opportunities, including overseas and regional employment, as well as research and statistics. In terms of statistics, those produced by the MLSS such as work permit, industrial relations, overseas employment and the Social Intervention and Social Protection Programmes will be made available on the System, on a quarterly basis.  Employers will be provided with information on the labour laws. They will also be able to submit queries on matters relating to the Ministry, as well as participate in Labour Market Surveys and Sector Studies online.  Career Development Services will be provided to students and jobseekers, who will access information on career development and will be assessed to determine levels of need for interventions and referrals. prospects for employment in Jamaica and the type of skills needed for a Green Economy Areas of Employment Opportunities due to expansion of the Logistics Hub To identify potential areas of employment opportunities and skills gaps for the Logistics Hub Development Regional Labour Market Study To identify potential areas of employment in the region due to CSME arrangements. Employment Opportunities in Geriatric Care To identify potential areas of employment opportunities in Geriatric Care.
  • 31. 27  New programmes, outputs and Tracer studies for Education and Training Institutions will be featured on the LMIS Website.  The LMIS will facilitate the posting of job vacancies which will be available through the Ministry’s Work Permit Programme.  As it relates to the Skills Bank, employers/investors etc. will be able to visit the Website and view the skills registered in the database. The Skills Bank will also be further enhanced in Phase 3.
  • 32. 28 REFERENCES Animation Career Review (2015), Retrieved on April 15, 2015 http://www.animationcareerreview.com/careers-animation/types-jobs Jamaica Gleaner. Retrieved on March 25, 2015 from http://mobile.jamaicagleaner.com/gleaner/20140924/business/business2.php Jamaica Gleaner. Retrieved on April 15, 2015 from http://jamaica-gleaner.com/gleaner/20130515/news/news1.html Jamaica Information Service (JIS). Retrieved on April 10, 2015 from http://jis.gov.jm/bpo-yield-6400- additional-jobs/ Jamaica Information Service (JIS). Retrieved on April 2, 2015 from http://jis.gov.jm/agro-parks-yielding- success Jamaica Observer. Retrieved March 28, 2015 from http://www.jamaicaobserver.com/news/Tourist- arrivals-increased-by-3-6---in-2014 JAMPRO Report March 2014. Doing business in Jamaica’s Knowledge Service Sector Ministry of Education, Caribbean Maritime Institute Career Advancement Programme (CAP). Emerging Areas- Possible Career Opportunities 2010-2030 Ministry of Labour and Social Security LMIS Website. Hot Occupations Retrieved on March 15, 2015 from lmis.gov.jm Ministry of Labour and Social Security (2015) Draft Report on Understanding Green Economy and its prospects for employment in Jamaica Ministry of Labour and Social Security (2015) Draft Report on Areas of Employment Opportunities due to expansion of the Logistics Hub Ministry of Labour and Social Security (2015) Draft Report on Employment in Renewable Energy: A Focus on Solar and Wind Energy Multi-skill job function. Retrieved on April 8, 2015 from http://www.indeed.com/q-Electro-Mechanical- Technician-l-North-Carolina-jobs.html Music Industry. Retrieved on April 8, 2015 from http://www.indeed.com/q-Music-Industry-jobs.html
  • 33. 29 Statistical Institute of Jamaica (STATIN) retrieved April 2, 2015 from http://statinja.gov.jm/ UNEP: Green Economy Report, 2011. Retrieved on February 26, 2015 from http://www.unep.org/greeneconomyreport/tabid/29846/default.aspx