2. Introduction
"Dhaka Metro Rail, a vital addition
to the city's transportation
infrastructure, aims to address
urban challenges. This
presentation explores factors
influencing passenger
perceptions, essential for its
success and city development."
3. Surveys and Data collection
about Metro Rail
About the consumer type and how
often they use metro rail, we asked
about 80 to 100 people near
Mirpur area. So here are the results
4. How often people use metro rail
for transport.
The frequency of people using the
Dhaka Metro Rail varies based on
individual commuting needs,
but overall, it has become a
popular and increasingly essential
mode of transportation for many
residents of Dhaka
5. Literature Review: Factors Influencing
Consumer Perception of Metro Rail
Services in Dhaka
Service Quality:
Safety and Security:
Accessibility and Convenience:
Affordability and Pricing:
Environmental Impact:
Crowding and Comfort:
Aesthetics and Ambiance:
6. Consumer perception
about reliability of DMTCL
Reliability and Punctuality:
The Dhaka Metro Rail is known for
its reliability and punctuality.
Commuters can count on
consistent and timely service,
reducing wait times and offering a
dependable mode of
transportation. This reliability and
punctuality contribute to the overall
efficiency of the metro system in
Dhaka, making it a preferred choice
for daily commuting.
7. Opinion of consumers about
different accessibilities
Accessibility & Convenience:
The Dhaka Metro Rail offers
increased accessibility and
convenience to commuters in the
city. Its stations are strategically
located to serve densely
populated areas, making it easily
accessible for a broad range of
residents.
8. Conclusion
In conclusion, passenger
perceptions of Dhaka's metro rail
service play a pivotal role in its
success. Addressing factors such
as service quality, safety,
accessibility, and affordability is
key to enhancing the system's
acceptance and contributing to
Dhaka's sustainable urban
development.
