This document discusses international and European regulation and self-regulation related to advertising directed at children. At the European level, there are general principles on misleading advertising and distance contracts. There are also specific rules for broadcasting advertising and certain products like tobacco. These aim to protect minors and harmonize rules across member states. Internationally, organizations like the Council of Europe and ICC have also established codes and conventions on advertising standards regarding minors. The regulations aim to balance the free movement of commercial communications with protecting minors from potential harms of advertising.
ಗ್ರಾಹಕ ಎಂದರೆ ಯಾರು? ಆತ ಹೇಗೆ ಮೋಸ, ವಂಚನೆಗಳಿಗೆ ಒಳಗಾಗುತ್ತಾನೆ? ಅದಕ್ಕೆ ಕಾರಣ ಮತ್ತು ಪರಿಹಾರವೇನು? ಎಂಬ ಬಗ್ಗೆ ಮಕ್ಕಳಿಗೆ ಅವರ ಶಾಲಾ ಹಂತದಲ್ಲಿಯೇ ಗ್ರಾಹಕ ಕಾಯ್ದೆಗಳ ಕುರಿತು ಅರಿವು ಮೂಡಿಸಲು ಜಿಲ್ಲಾ, ತಾಲೂಕು ಮಟ್ಟದಲ್ಲಿ `ಶಾಲಾ ಗ್ರಾಹಕರ ಕ್ಲಬ್’ಗಳನ್ನು ರಚನೆ ಮಾಡಬೇಕು ಎಂದು ಗ್ರಾಹಕ ಇಲಾಖೆ ಮತ್ತು ಶಿಕ್ಷಣ ಇಲಾಖೆಯನ್ನು ಪ್ರಬುದ್ಧ ಮಕ್ಕಳ ಪೋಷಕರು ಒತ್ತಾಯಿಸುತ್ತಿದ್ದಾರೆ . ಈ ಬಗ್ಗೆ ನಮ್ಮ ಜನರ ಸೇವಕರಾಗಿ ಹಗಲಿರುಳು ಶ್ರಮಿಸುತ್ತಿರುವ ವಿದ್ಯಾವಂತ ಶಾಸಕರು ವಿಧಾನ ಸಭೆಯಲ್ಲಿ ಸರಕಾರವನ್ನು ಒತ್ತಾಯಿಸಬೇಕೆಂದು ಸಮಸ್ತ ನಾಗರಿಕರ ಆಗ್ರಹವಾಗಿದೆ.
The document summarizes key aspects of internet regulation in the UK, focusing on the E-Commerce Regulations and Distance Selling Regulations. It discusses requirements for information that must be provided by online service providers to consumers. This includes general information, terms and conditions, order processes, commercial communications, and cancellation rights. It provides examples of how these regulations apply and consequences for non-compliance, such as enforcement actions and liability.
This document summarizes key consumer protection laws and regulatory authorities in Pakistan. It outlines legislation providing protections at the federal level, such as the Islamabad Consumer Protection Act of 1995, and in North-West Frontier Province. It also discusses the Wafaqi Mohtasib (Ombudsman) for addressing consumer complaints. Regulatory authorities overseeing electricity, telecommunications and gas are covered, along with the Pakistan Standards and Quality Control Authority for product standards. The document provides an overview of the consumer protection framework in Pakistan.
The document defines a consumer as any person who buys goods or avails services for a consideration. It outlines key Indian laws for consumer protection like the Consumer Protection Act 1986. The Act gives consumers rights like protection from hazardous goods/services, transparency about quality/pricing, and access to redressal forums. It details the complaint process for consumer forums, including who can file, what issues can be addressed, and how to file. It also lists possible remedial actions and suggestions to strengthen consumer protection.
A diverse set of articles for this month.
• firstly, Anja Beriro considers the recent European Court of Justice judgement in an Italian procurement case that includes some very useful guidance on what to consider when looking at Part B contracts, cross-border interest and the application of the 2004 Directive
• Lynne Rathbone looks at the latest developments in the ongoing fiscal devolution debate
• Sarah Hooton examines the impact of recent developments in employment case law on pay and overtime
• we finish off by taking a dip in the pool with Neil Walker and the second instalment in a series of articles focusing on local authorities and land collaboration/joint ventures.
The document discusses EU directives on e-commerce and consumer rights in Belgium. The 2000 Electronic Commerce Directive established a framework for e-commerce in the EU internal market by harmonizing rules around transparency, commercial communications, contracts, and liability for intermediaries. The 2011 Consumer Rights Directive amended prior directives on consumer protection and sets rules for business-to-consumer contracts regarding required information, the right of withdrawal, and exceptions. The document also summarizes key Belgian laws implementing the EU directives, including the 2003 law on information society services and a 2013 law on consumer rights.
Procuring Community Services and Outcome Based CommissioningClever Together
Robert Breedon (Partner, Wragge & Co) is an experienced commercial lawyer with expertise in the healthcare sector having worked at the Department of Health from 2006 to 2011. He advises on a range of commercial transactions including the use of various contractual models and commercial structures for the delivery of clinical services. He regularly advises on the use of innovative contractual structures (such as Alliance contracts and other joint ventures) for the delivery of integrated care.
Robert leads Wragge Lawrence Graham's support for Commissioners and has advised a number of CCGs on collaborative arrangements between health and social care commissioners. He also advises a number of independent sector clients who provide services or products to the NHS.
ಗ್ರಾಹಕ ಎಂದರೆ ಯಾರು? ಆತ ಹೇಗೆ ಮೋಸ, ವಂಚನೆಗಳಿಗೆ ಒಳಗಾಗುತ್ತಾನೆ? ಅದಕ್ಕೆ ಕಾರಣ ಮತ್ತು ಪರಿಹಾರವೇನು? ಎಂಬ ಬಗ್ಗೆ ಮಕ್ಕಳಿಗೆ ಅವರ ಶಾಲಾ ಹಂತದಲ್ಲಿಯೇ ಗ್ರಾಹಕ ಕಾಯ್ದೆಗಳ ಕುರಿತು ಅರಿವು ಮೂಡಿಸಲು ಜಿಲ್ಲಾ, ತಾಲೂಕು ಮಟ್ಟದಲ್ಲಿ `ಶಾಲಾ ಗ್ರಾಹಕರ ಕ್ಲಬ್’ಗಳನ್ನು ರಚನೆ ಮಾಡಬೇಕು ಎಂದು ಗ್ರಾಹಕ ಇಲಾಖೆ ಮತ್ತು ಶಿಕ್ಷಣ ಇಲಾಖೆಯನ್ನು ಪ್ರಬುದ್ಧ ಮಕ್ಕಳ ಪೋಷಕರು ಒತ್ತಾಯಿಸುತ್ತಿದ್ದಾರೆ . ಈ ಬಗ್ಗೆ ನಮ್ಮ ಜನರ ಸೇವಕರಾಗಿ ಹಗಲಿರುಳು ಶ್ರಮಿಸುತ್ತಿರುವ ವಿದ್ಯಾವಂತ ಶಾಸಕರು ವಿಧಾನ ಸಭೆಯಲ್ಲಿ ಸರಕಾರವನ್ನು ಒತ್ತಾಯಿಸಬೇಕೆಂದು ಸಮಸ್ತ ನಾಗರಿಕರ ಆಗ್ರಹವಾಗಿದೆ.
The document summarizes key aspects of internet regulation in the UK, focusing on the E-Commerce Regulations and Distance Selling Regulations. It discusses requirements for information that must be provided by online service providers to consumers. This includes general information, terms and conditions, order processes, commercial communications, and cancellation rights. It provides examples of how these regulations apply and consequences for non-compliance, such as enforcement actions and liability.
This document summarizes key consumer protection laws and regulatory authorities in Pakistan. It outlines legislation providing protections at the federal level, such as the Islamabad Consumer Protection Act of 1995, and in North-West Frontier Province. It also discusses the Wafaqi Mohtasib (Ombudsman) for addressing consumer complaints. Regulatory authorities overseeing electricity, telecommunications and gas are covered, along with the Pakistan Standards and Quality Control Authority for product standards. The document provides an overview of the consumer protection framework in Pakistan.
The document defines a consumer as any person who buys goods or avails services for a consideration. It outlines key Indian laws for consumer protection like the Consumer Protection Act 1986. The Act gives consumers rights like protection from hazardous goods/services, transparency about quality/pricing, and access to redressal forums. It details the complaint process for consumer forums, including who can file, what issues can be addressed, and how to file. It also lists possible remedial actions and suggestions to strengthen consumer protection.
A diverse set of articles for this month.
• firstly, Anja Beriro considers the recent European Court of Justice judgement in an Italian procurement case that includes some very useful guidance on what to consider when looking at Part B contracts, cross-border interest and the application of the 2004 Directive
• Lynne Rathbone looks at the latest developments in the ongoing fiscal devolution debate
• Sarah Hooton examines the impact of recent developments in employment case law on pay and overtime
• we finish off by taking a dip in the pool with Neil Walker and the second instalment in a series of articles focusing on local authorities and land collaboration/joint ventures.
The document discusses EU directives on e-commerce and consumer rights in Belgium. The 2000 Electronic Commerce Directive established a framework for e-commerce in the EU internal market by harmonizing rules around transparency, commercial communications, contracts, and liability for intermediaries. The 2011 Consumer Rights Directive amended prior directives on consumer protection and sets rules for business-to-consumer contracts regarding required information, the right of withdrawal, and exceptions. The document also summarizes key Belgian laws implementing the EU directives, including the 2003 law on information society services and a 2013 law on consumer rights.
Procuring Community Services and Outcome Based CommissioningClever Together
Robert Breedon (Partner, Wragge & Co) is an experienced commercial lawyer with expertise in the healthcare sector having worked at the Department of Health from 2006 to 2011. He advises on a range of commercial transactions including the use of various contractual models and commercial structures for the delivery of clinical services. He regularly advises on the use of innovative contractual structures (such as Alliance contracts and other joint ventures) for the delivery of integrated care.
Robert leads Wragge Lawrence Graham's support for Commissioners and has advised a number of CCGs on collaborative arrangements between health and social care commissioners. He also advises a number of independent sector clients who provide services or products to the NHS.
Ofcom is the regulatory body for telecommunications in the UK. It regulates television and radio broadcasters to ensure compliance with laws, and oversees telecoms, mobiles, postal services and wireless spectrum. Ofcom operates under Acts of Parliament to further citizens' interests through promoting competition, protecting customers, and ensuring a wide variety of high-quality TV and radio programming. It was launched in 2003, inheriting responsibilities from five previous regulators.
The document provides an overview of the key aspects of the Consumer Protection Act 2019 in India. Some of the highlights include:
- Establishment of the Central Consumer Protection Authority to regulate matters relating to violation of consumer rights
- Expanded scope to include e-commerce transactions and provisions for e-filing complaints
- Increased pecuniary jurisdiction of consumer commissions
- Stiffer penalties for misleading advertisements
- Introduction of product liability provisions and provisions for mediation of disputes
EU Law Quantitative Restrictions Kindly donated by Robert Gaudet JrLawSWOT
This document provides an overview of European Union law regarding quantitative restrictions and measures having an equivalent effect on imports and exports between EU member states. It defines quantitative restrictions as non-pecuniary restrictions on trade between states. The document outlines key cases that have established and clarified the scope of Articles 34 and 35 of the TFEU, which prohibit quantitative restrictions and measures equivalent to quantitative restrictions. It discusses what constitutes a measure having an equivalent effect, exceptions under Article 36, and the concept of "indistinctly applicable rules" established in Cassis de Dijon. The document also addresses selling arrangements and the Keck doctrine, which established that certain selling arrangements fall outside the scope of Article 34.
Mobile Regulations, Laws and Procedures_Michael HanleySara Quinn
Part of the Mobile Communications Resource Center, this is one of several presentations created by Michael Hanley for Ball State University's College of Communication, Information and Media. All rights are reserved.
The document discusses key aspects of the Consumer Protection Act 1986 and Information Technology Act 2000 in India.
The Consumer Protection Act was enacted to better protect consumer interests and established consumer dispute redressal agencies at district, state and national levels to address complaints. It defines terms like complaint, consumer and defect. The Information Technology Act provides legal recognition to electronic communications and records. It recognizes digital signatures authenticated by Certifying Authorities and aims to facilitate e-governance.
This document provides an overview and introduction to the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (the Code). It discusses that the Code is the rule book for non-broadcast marketing communications in the UK, created and enforced by the Committee of Advertising Practice. The Code supplements UK law and aims to ensure marketing communications are legal, decent, honest and truthful. The Advertising Standards Authority administers and enforces the Code on behalf of CAP.
Presentation delivered at the EUI in Florence during the FSR C&M, CMPF and FCP Annual Scientific Seminar on 'Competition, Regulation and Pluralism in the Online World' (22-23 March 2018).
This document outlines rules related to e-commerce entities in India. It defines what is considered an e-commerce entity and the different types, including inventory and marketplace models. It lists what activities are applicable and not applicable to the rules. The duties of e-commerce entities are described, such as providing accurate product information to consumers, establishing grievance redressal mechanisms, and not manipulating prices or discriminating between consumers. Exceptions and liabilities for non-compliance are also summarized.
The E-Privacy Directive and Performance MarketingAndrew Tibber
The document discusses the e-Privacy Directive and its requirements regarding cookies and consent for data processing. It provides an overview of the legal framework under the Directive and its implementation in the UK. Key points include the requirements for clear information and consent prior to storing cookies or accessing information on a user's device. Enforcement of these rules is expected to increase, with a 12-month grace period for companies to update their practices.
This document discusses the Brussels I Regulation and its protections for consumers in cross-border legal disputes within the European Union. The regulation gives consumers the right to settle disputes under the laws of their home country, which is more convenient and cost-effective. However, the regulation does not apply to arbitration. While arbitration may be inconvenient and costly for consumers, they also do not have equal bargaining power and businesses can choose arbitration to favor their interests over consumers. The document concludes that EU laws do not sufficiently protect consumers' rights in arbitral disputes and the regulation should be expanded to cover all transactions to be fair to consumers.
This document discusses consumer rights in India. It defines consumer rights as the right to information about goods and services. It outlines several key consumer rights including the right to safety, information, choice, participation in decision making, seeking redressal when rights are violated, and consumer education. It describes India's Consumer Protection Act of 1986 and circumstances under which consumer complaints can be filed. It also discusses challenges faced by consumers in India in having their rights upheld and the responsibilities of businesses, government, and consumers themselves in protecting consumer interests.
E-privacy Directive and Performance Marketing - Andrew Tibberauexpo Conference
The document discusses the e-Privacy Directive and its requirements regarding cookies and consent. It provides an overview of the legal framework, including the requirements for clear information and consent prior to storing cookies. It discusses debates around what constitutes informed consent and different models for obtaining consent. It also outlines guidance from the UK regulator on compliance and actions organizations can take to meet the consent requirements.
The document summarizes new EU legislation on alternative dispute resolution for consumer disputes. It establishes an online dispute resolution platform and requires member states to ensure consumer access to out-of-court dispute resolution. The goal is to increase consumer trust and boost the internal market by providing a fast, trustworthy system for resolving shopping issues. Traders will have new duties to inform consumers about dispute resolution options and actively participate in resolution proceedings.
This document outlines regulations for consumer protection in Kenya's information and communications sector. It establishes rights for customers, including receiving accurate information about services and rates, privacy of personal information, and fair complaint resolution processes. It requires licensees to provide clear billing, outage credits, and assistance for people with disabilities. Licensees must protect children from harmful content and obtain consent for direct marketing. The regulations aim to promote transparency and protect consumers.
Telecoms Single Market - IMCO's final amendmentsDavid Meyer
The document provides a compromise amendment to a proposal for a regulation laying down measures concerning the European single market for electronic communications.
The amendment proposes adding several new points to Article 20 of Directive 2002/22/EC relating to contractual information that must be provided to consumers and other end-users. This includes requiring information be provided prior to contract conclusion in a clear manner, as well as various other details that must be included in contracts such as quality of service levels, charges, dispute resolution procedures, and more.
Several additional recitals are also proposed relating to data protection law and providing additional context around requirements for providers to inform end-users of services, tariffs and other details.
Presentation at WNTD in Chandigarh by Hemant Goswami (Tobacco Control)Burning Brain Society
The document discusses the Framework Convention on Tobacco Control (FCTC), an international treaty aimed at reducing tobacco use. It summarizes key provisions of the FCTC, including comprehensive bans on tobacco advertising and promotion, large health warnings on packaging, and protecting citizens from secondhand smoke. It also notes that while India has ratified the FCTC, civil society still has an important role to play in ensuring its effective implementation, such as by lobbying for stronger legislation and enforcement of existing laws. The document suggests licensing all tobacco shops as a practical way for India to better control tobacco use in line with the FCTC.
this slid is regarding Indian consumer protection of 1986. it will be useful for students who are doing MBA PGDM and graduation in commerce and management
20150610 febelmar privacy matters eu regulationFebelmar
The document summarizes key issues from an EU regulatory perspective for the direct marketing industry. It discusses the Digital Single Market package, data protection and e-privacy regulations, and their potential impact on direct marketing. The GDPR negotiations are ongoing and aim to balance consumer and business interests, with implications including more explicit consent, strengthened profiling rules, and limited access to data for marketers.
This document discusses advertising from multiple perspectives. It provides an overview of advertising, including its history, types, uses, and debates. Advertising is defined as a form of communication to persuade audiences about products or services. It has both positive and negative impacts on society. While advertising can increase awareness, sales and economic growth, it can also promote materialism and overconsumption. The balance between necessary and unnecessary advertising should be considered.
The document summarizes a sports public relations lecture that covered current events, assignments, and discussions. It defines various sports media outlets such as local and national TV, newspapers, magazines, and blogs/websites. It discusses managing media relationships by building a contact list, using media alerts, and delivering creative and timely communications. Students were assigned to write a pitch in 5 minutes to cover a Pink Ribbon promotion over the phone to local media and create a media contact list with at least 20 contacts.
Shannon Lynes
Upon graduation, Shannon hopes to enter the sport industry working in either sports marketing or event management. While she would love to work in her home state of Maryland, she is open to the idea of working in other locations.
The document discusses plans to promote an upcoming NCAA women's basketball tournament at Xavier University's Cintas Center. Ideas included creating a viral video with the school mascot, distributing flyers around campus and local businesses, creating a Facebook event, and holding a selection show party featuring free food and raffle prizes to watch the tournament announcement live. Feedback on the efforts is provided, such as suggestions to track video views, distribute flyers earlier, emphasize the free raffle, and mark ticket order forms to track if they were used.
Ofcom is the regulatory body for telecommunications in the UK. It regulates television and radio broadcasters to ensure compliance with laws, and oversees telecoms, mobiles, postal services and wireless spectrum. Ofcom operates under Acts of Parliament to further citizens' interests through promoting competition, protecting customers, and ensuring a wide variety of high-quality TV and radio programming. It was launched in 2003, inheriting responsibilities from five previous regulators.
The document provides an overview of the key aspects of the Consumer Protection Act 2019 in India. Some of the highlights include:
- Establishment of the Central Consumer Protection Authority to regulate matters relating to violation of consumer rights
- Expanded scope to include e-commerce transactions and provisions for e-filing complaints
- Increased pecuniary jurisdiction of consumer commissions
- Stiffer penalties for misleading advertisements
- Introduction of product liability provisions and provisions for mediation of disputes
EU Law Quantitative Restrictions Kindly donated by Robert Gaudet JrLawSWOT
This document provides an overview of European Union law regarding quantitative restrictions and measures having an equivalent effect on imports and exports between EU member states. It defines quantitative restrictions as non-pecuniary restrictions on trade between states. The document outlines key cases that have established and clarified the scope of Articles 34 and 35 of the TFEU, which prohibit quantitative restrictions and measures equivalent to quantitative restrictions. It discusses what constitutes a measure having an equivalent effect, exceptions under Article 36, and the concept of "indistinctly applicable rules" established in Cassis de Dijon. The document also addresses selling arrangements and the Keck doctrine, which established that certain selling arrangements fall outside the scope of Article 34.
Mobile Regulations, Laws and Procedures_Michael HanleySara Quinn
Part of the Mobile Communications Resource Center, this is one of several presentations created by Michael Hanley for Ball State University's College of Communication, Information and Media. All rights are reserved.
The document discusses key aspects of the Consumer Protection Act 1986 and Information Technology Act 2000 in India.
The Consumer Protection Act was enacted to better protect consumer interests and established consumer dispute redressal agencies at district, state and national levels to address complaints. It defines terms like complaint, consumer and defect. The Information Technology Act provides legal recognition to electronic communications and records. It recognizes digital signatures authenticated by Certifying Authorities and aims to facilitate e-governance.
This document provides an overview and introduction to the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (the Code). It discusses that the Code is the rule book for non-broadcast marketing communications in the UK, created and enforced by the Committee of Advertising Practice. The Code supplements UK law and aims to ensure marketing communications are legal, decent, honest and truthful. The Advertising Standards Authority administers and enforces the Code on behalf of CAP.
Presentation delivered at the EUI in Florence during the FSR C&M, CMPF and FCP Annual Scientific Seminar on 'Competition, Regulation and Pluralism in the Online World' (22-23 March 2018).
This document outlines rules related to e-commerce entities in India. It defines what is considered an e-commerce entity and the different types, including inventory and marketplace models. It lists what activities are applicable and not applicable to the rules. The duties of e-commerce entities are described, such as providing accurate product information to consumers, establishing grievance redressal mechanisms, and not manipulating prices or discriminating between consumers. Exceptions and liabilities for non-compliance are also summarized.
The E-Privacy Directive and Performance MarketingAndrew Tibber
The document discusses the e-Privacy Directive and its requirements regarding cookies and consent for data processing. It provides an overview of the legal framework under the Directive and its implementation in the UK. Key points include the requirements for clear information and consent prior to storing cookies or accessing information on a user's device. Enforcement of these rules is expected to increase, with a 12-month grace period for companies to update their practices.
This document discusses the Brussels I Regulation and its protections for consumers in cross-border legal disputes within the European Union. The regulation gives consumers the right to settle disputes under the laws of their home country, which is more convenient and cost-effective. However, the regulation does not apply to arbitration. While arbitration may be inconvenient and costly for consumers, they also do not have equal bargaining power and businesses can choose arbitration to favor their interests over consumers. The document concludes that EU laws do not sufficiently protect consumers' rights in arbitral disputes and the regulation should be expanded to cover all transactions to be fair to consumers.
This document discusses consumer rights in India. It defines consumer rights as the right to information about goods and services. It outlines several key consumer rights including the right to safety, information, choice, participation in decision making, seeking redressal when rights are violated, and consumer education. It describes India's Consumer Protection Act of 1986 and circumstances under which consumer complaints can be filed. It also discusses challenges faced by consumers in India in having their rights upheld and the responsibilities of businesses, government, and consumers themselves in protecting consumer interests.
E-privacy Directive and Performance Marketing - Andrew Tibberauexpo Conference
The document discusses the e-Privacy Directive and its requirements regarding cookies and consent. It provides an overview of the legal framework, including the requirements for clear information and consent prior to storing cookies. It discusses debates around what constitutes informed consent and different models for obtaining consent. It also outlines guidance from the UK regulator on compliance and actions organizations can take to meet the consent requirements.
The document summarizes new EU legislation on alternative dispute resolution for consumer disputes. It establishes an online dispute resolution platform and requires member states to ensure consumer access to out-of-court dispute resolution. The goal is to increase consumer trust and boost the internal market by providing a fast, trustworthy system for resolving shopping issues. Traders will have new duties to inform consumers about dispute resolution options and actively participate in resolution proceedings.
This document outlines regulations for consumer protection in Kenya's information and communications sector. It establishes rights for customers, including receiving accurate information about services and rates, privacy of personal information, and fair complaint resolution processes. It requires licensees to provide clear billing, outage credits, and assistance for people with disabilities. Licensees must protect children from harmful content and obtain consent for direct marketing. The regulations aim to promote transparency and protect consumers.
Telecoms Single Market - IMCO's final amendmentsDavid Meyer
The document provides a compromise amendment to a proposal for a regulation laying down measures concerning the European single market for electronic communications.
The amendment proposes adding several new points to Article 20 of Directive 2002/22/EC relating to contractual information that must be provided to consumers and other end-users. This includes requiring information be provided prior to contract conclusion in a clear manner, as well as various other details that must be included in contracts such as quality of service levels, charges, dispute resolution procedures, and more.
Several additional recitals are also proposed relating to data protection law and providing additional context around requirements for providers to inform end-users of services, tariffs and other details.
Presentation at WNTD in Chandigarh by Hemant Goswami (Tobacco Control)Burning Brain Society
The document discusses the Framework Convention on Tobacco Control (FCTC), an international treaty aimed at reducing tobacco use. It summarizes key provisions of the FCTC, including comprehensive bans on tobacco advertising and promotion, large health warnings on packaging, and protecting citizens from secondhand smoke. It also notes that while India has ratified the FCTC, civil society still has an important role to play in ensuring its effective implementation, such as by lobbying for stronger legislation and enforcement of existing laws. The document suggests licensing all tobacco shops as a practical way for India to better control tobacco use in line with the FCTC.
this slid is regarding Indian consumer protection of 1986. it will be useful for students who are doing MBA PGDM and graduation in commerce and management
20150610 febelmar privacy matters eu regulationFebelmar
The document summarizes key issues from an EU regulatory perspective for the direct marketing industry. It discusses the Digital Single Market package, data protection and e-privacy regulations, and their potential impact on direct marketing. The GDPR negotiations are ongoing and aim to balance consumer and business interests, with implications including more explicit consent, strengthened profiling rules, and limited access to data for marketers.
This document discusses advertising from multiple perspectives. It provides an overview of advertising, including its history, types, uses, and debates. Advertising is defined as a form of communication to persuade audiences about products or services. It has both positive and negative impacts on society. While advertising can increase awareness, sales and economic growth, it can also promote materialism and overconsumption. The balance between necessary and unnecessary advertising should be considered.
The document summarizes a sports public relations lecture that covered current events, assignments, and discussions. It defines various sports media outlets such as local and national TV, newspapers, magazines, and blogs/websites. It discusses managing media relationships by building a contact list, using media alerts, and delivering creative and timely communications. Students were assigned to write a pitch in 5 minutes to cover a Pink Ribbon promotion over the phone to local media and create a media contact list with at least 20 contacts.
Shannon Lynes
Upon graduation, Shannon hopes to enter the sport industry working in either sports marketing or event management. While she would love to work in her home state of Maryland, she is open to the idea of working in other locations.
The document discusses plans to promote an upcoming NCAA women's basketball tournament at Xavier University's Cintas Center. Ideas included creating a viral video with the school mascot, distributing flyers around campus and local businesses, creating a Facebook event, and holding a selection show party featuring free food and raffle prizes to watch the tournament announcement live. Feedback on the efforts is provided, such as suggestions to track video views, distribute flyers earlier, emphasize the free raffle, and mark ticket order forms to track if they were used.
Public relations is an essential part of marketing, but if you've never approached or worked with a journalist before, it could be a little intimidating. Where do you start? Who do you reach out to? What should you say?
Thankfully, PR isn't rocket science. But it does take planning and commitment. Because PR coverage is earned, not paid, you have to be extra careful and strategic about who to pitch and how to work with the press.
Sports public relations professionals prepare media kits, write player bios, book appearances, compile statistics, handle crises, maintain relationships with media and fans. The practice of sports PR began with the ancient Olympic Games and word-of-mouth promotion. It has evolved with new technologies like radio and television and now social media. Sports PR shares similarities with other fields like using media relations and events, but focuses more on athletes, teams, leagues and building brands.
The Digital Services Act - soon in your countryKirsten Fiedler
The Digital Services Act aims to create uniform rules for digital services across the EU. It establishes tiered obligations for intermediary services, hosting services, online platforms, and very large online platforms. It aims to make the internet safer, combat disinformation, and address the impact of platforms. Very large platforms will face additional requirements like risk assessments, recommender system transparency, and data access for researchers. Enforcement will be coordinated by national Digital Services Coordinators and the EU Commission can impose fines up to 6% of global revenue on very large platforms.
Anticorruption, data protection, confidential information and intellectual property rights, patient safety, competition and antitrust law, sales and marketing ethics - all among the issues presented here are at the forefront of legal challenges faced by international law firms in the healthcare sector, around the world.
Presentation on marketing of medical devices in Europe (24.01.2012)Christian Dekoninck
Presentation on the legal implications & compliance in the sales & marketing of medical devices in Europe given at the 3rd annual Medical Device Reimbursement Conference in Brussels (Q1 Productions, January 24th, 2012)
The document outlines several UK acts and laws pertaining to sales, including:
1) The Sale of Goods Act, Supply of Goods and Services Act, and Trades Description Act, which aim to protect consumers and ensure goods and services are fit for purpose, accurately described, and provided with reasonable care.
2) Unfair Contract Terms Act, which places restrictions on how businesses can limit liability through exclusion clauses.
3) Consumer Protection Act, which imposes strict liability on producers for defective products.
4) Data Protection Act, which governs the handling of personal information and provides individuals with rights over their data.
5) EC Directive on Package Travel, which defines package holidays and associated regulations for
Integrated Marketing Communication - Liability for Misleading Advertisements ...Akanksha Gohil
Liability for Misleading Advertisements – Key
Features of Consumer Protection Bill Recently Passed
1.Law passed
2. Its liablities
3. Reaction of the population
4. Future strategies
5. Critical analysis
6. conclusion
Unfair competition laws in the UAE are based on international conventions like the Paris Convention and TRIPS agreement. The UAE commercial transactions law prohibits misleading the public, false allegations that create confusion between competitors, and other fraudulent acts. Violations can result in civil and criminal penalties like fines and imprisonment. Authorities responsible for enforcing unfair competition laws include consumer protection departments, economic departments, and trademark offices. Respecting these laws is important for companies to avoid reputational damage, costly lawsuits, investigations, and other severe consequences.
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i. Cross-border healthcare is a growing market valued at over $400 billion annually, but raises privacy concerns as patient data may pass through countries with differing privacy laws.
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2. 2
TABLE OF CONTENTS
I. European level
a. General principles applicable on advertising
(i) Directive 84/450/EEC concerning misleading advertising (4)
(ii) Directive 97/7/EC on the protection of consumers in respect of distance
Contracts (5)
(iii) Directive 95/46/EC on the protection of individuals with regard to the
processing of personal data and on the free movement of such data (6)
b. Specific rules for broadcasting advertising
(i) Directive 89/552/EEC TVWF (6)
(ii) Directive 97/36/EC TVWF (7)
c. Specific rules for certain products
(i) Directive 98/43/EC relating to advertising and sponsorship of tobacco
products (8)
(ii) Directive 92/28/EC concerning advertising for medicines (9)
d. Information society services
(i) Directive 2000/31/EC on certain legal aspects of information society
services, in particular electronic commerce, in the internal market (9)
3. 3
II. International level
a. Council of Europe
(i) European convention on Transfrontier Television, 5.V.1989 (10)
b. International Chamber of Commerce (11)
c. European Advertising Standards Alliance (14)
III. Overview : similarities or differences ?
a. International/European regulation
(i) European convention/ Directives (15)
(ii) ICC codes/ Directives (15)
b. European/ National regulation (17)
c. International / National regulation (18)
4. 4
INTERNATIONAL AND EUROPEAN REGULATION AND SELF-
REGULATION IN RELATION TO ADVERTISING DIRECTED AT
CHILDREN
I. European level
a. General principles applicable on advertising
(i) Council Directive 84/450/EEC of 10.9.1984 concerning misleading
advertising and (modified by the directive 97/55/CE on comparative
advertising)
The purpose of the Directive is to protect consumers, persons carrying on a trade
or business practice or exercise a craft or profession and the interests of the
public in general against misleading advertising and the consequences thereof.
The Directive contains a series of definitions, amongst which a definition of
“advertising”:
“advertising means the making of a representation in any form in connection
with a trade, business, craft or profession in order to promote the supply of
goods or services, including immovable property, rights and obligations”.
“Misleading advertising” means any advertising which in any way, including its
presentation, deceives or is likely to deceive the persons to whom it is addressed
or whom it reaches and which, by reason of it’s deceptive nature is likely to affect
their economic behaviour…”
The Directive indicates which elements should be taken into account in
determining whether advertising is misleading (amongst others : the price,
characteristics of the goods/services, nature of the advertiser…) Member States
have to provide adequate and effective means to control and sanction misleading
advertising. The Directive expressly refers to self-regulatory bodies: “this
Directive does not exclude the voluntary control of misleading advertising by
self-regulatory bodies”.
The Directive does not provide any specific rules regarding minors and is
applicable to “persons” who are defined as “any natural or legal person”.
5. 5
The Directive allows Member States to adopt provisions with a view to ensuring
more extensive protection for consumers.
This Directive had to be implemented in every Member State by 1 October 1986
at the latest.
Directive 97/55/EC of 6 October 1997 modified the Directive on misleading
advertising to insert rules on comparative advertising.
The Directive aims to harmonize the rules on comparative advertising (forbidden
in some Member States) since disparities can impede the free circulation of
commercial communication.
The Directive defines comparative advertising as “all advertising that contains
an explicit or implicit identification of a competitor or goods or services offered
by a competitor”. It clearly defines the conditions for authorized comparative
advertising.
Member States have to implement the rules on comparative advertising as
defined in the Directive. There is no possibility for provisions ensuring a more
extensive protection of consumers, as provided for misleading advertising.
The Directive should be implemented in every Member State at this moment (at
the latest 30 months from publication on 23.10.1997).
(ii) Directive 97/7/EC of 20 May 1997 on the protection of consumers in respect
of distance contracts
The object of the Directive is to approximate the laws, regulations and
administrative provisions of the Member States concerning distance contracts
between consumers and suppliers.
The Directive is applicable for any means of distance communication.
It provides that prior to the conclusion of any distance contract the consumer
needs to receive a minimum of information (identity supplier, price, delivery
costs, arrangements for payment, right of withdrawal, …)
The Directive does not contain any specific rules on minors but mentions that
“this information has to be provided in a clear and comprehensible manner with
due regard to the principles governing the protection of those who are unable to
give their consent, such as minors”.
6. 6
It is evident that the rules of the Directive on distance selling are not of direct
importance for minors since national law generally provides that minors are
incapable of contracting.
Moreover the obligatory information has to be confirmed in writing and the
consumer has a period of at least seven working days in which to withdraw from
the contract without penalty and without giving any reason.
In case of fraudulent use of a credit card, the Directive states that the Member
States have to insure that appropriate measures exist to allow a consumer to
request cancellation of a payment and to be recredited with the sums paid or
have them returned.
It is important to note also that the consumer cannot waive the rights that were
conferred on him.
(iii) Directive 95/46 EC of 24 October 1995 on the protection of individuals with
regard to the processing of personal data and on the free movement of such
data
In the internal market personal data should be able to flow freely from one
Member State to another, which may be prevented because of the difference in
levels of protection of the rights and freedoms of individuals. In order to remove
these obstacles the level of protection of individuals should be equivalent in
every Member State.
The Directive therefore aims to harmonize the protection of individuals where
their personal data are automatically processed or contained in a filing system.
The Directive provides that personal data have to be processed fairly and
lawfully, be collected for legitimate purposes and that the processing is only
authorized when the data subject has unambiguously given his consent. It is also
expressly stated that the processing of some specific (delicate) data is forbidden.
In case of collection of data some conditions have to be met: obligatory
information to be given to the data subject, the data subject has a right of access,
the data subject has the right to object to the processing of personal data,
obligation of notification to the supervisory authority,…
The Directive does not contain any provisions concerning the protection of
minors. Consumer associations fear that through the internet children are asked
7. 7
to communicate personal data of themselves and their family and that specific
protection should be provided to prevent these unfair practices.
The ICC issued a Code on the Internet which provides rules to protect children in
it’s art.6 (see further under ICC).
b. Specific rules for broadcasting advertising
(i) Directive 89/552/EEC TVWF
The Directive was adopted to ensure the free circulation of television
broadcasting within the Community. The laws of the Member States in this field
contained disparities likely to impede the free movement of broadcasts and to
distort competition. The purpose of the Directive is to abolish those restrictions
and to coordinate the applicable national laws by providing minimum rules
needed to guarantee freedom of transmission in broadcasting.
The Directive contains the following specific rules in relation to advertising and
children :
Art. 11.5. on the insertion of advertising in children’s programs:
“….children’s programs, when their scheduled duration is less than 30 minutes, shall not
be interrupted by advertising or by teleshopping*. If their scheduled duration is 30
minutes or longer, the provisions of the previous paragraphs shall apply.”
Art.15.a. on advertising for alcohol :
“ Television advertising and teleshopping* for alcoholic beverages shall comply with the
following criteria:
(a) it may not be aimed specifically at minors or, in particular, depict minors consuming
these beverages;….”
Art.16: general principles concerning advertising aimed at children :
“1. Television advertising shall not cause moral or physical detriment to minors, and
shall therefore comply with the following criteria for their protection :
(a) it shall not directly exhort minors to buy a product or a service by exploiting their
inexperience or credulity;
(b) it shall not directly encourage minors to persuade their parents or others to purchase
the goods and services being advertised;
(c) it shall not exploit the special trust minors place in parents, teachers or other persons;
(d) it shall not unreasonably show minors in dangerous situations.
8. 8
* 2. Teleshopping shall comply with the requirements referred to in paragraph 1 and, in
addition, shall not exhort minors to contract for the sale or rental of goods and services ”
(ii) [*Directive 97/36/EC TVWF :
Art.11.5. was extended to tele-shopping
Art.15 was extended to tele-shopping
Art.16 : a paragraph on tele-shopping was inserted.]
The third report of the Commission (period 1997-2000) on the application of the
Directive TVWF shows that 12 Member States have notified their national
implementation measures. For Italy and Luxembourg the implementation is not
completed and the Commission therefore began proceedings before the
European Court of Justice.
9. 9
e. Specific rules for certain products
(i) Directive 98/43/EC of 6 July 1998 on the approximation of the laws,
regulations and administrative provisions of the Member States relating to the
advertising and sponsorship of tobacco products (annulled by decision of the
European Court of Justice).
The Directive aims to eliminate differences between Member States’ laws on
advertising and sponsorship of tobacco products because they “are likely to give
rise to barriers to the movement between Member States of the products which serve as
the media for such advertising and sponsorship and to freedom to provide services in this
area, as well as distort competition…”
Concerning minors the motivation also mentions that “the Directive must take due
account of the health protection of individuals, in particular in relation to young people,
for whom advertising plays an important role in tobacco promotion”.
Article 3 provides that all advertising and sponsorship shall be banned in the
Community. Excepted are: communications intended exclusively for
professionals in the tobacco trade; the presentation of tobacco products,
advertising in, and on the font of, tobacco shops; advertising in publications
originating from third countries.
The Member States should implement the Directive not later than 30.7.2001 (the
implementation may be deferred for 1 year in respect of press, 2 years in respect
of sponsorship, existing sponsorship of international events may be authorized
until 1.10.2006)
Germany brought an action for the annulment of the Directive before the
European Court of Justice, considering that Article 100a of the Treaty is not the
proper legal basis for the Directive. The applicant contended that article 100a is
only available as a legal basis in cases where obstacles to the exercise of
fundamental freedoms and distortion of competition are considerable and that
recourse to this article is not possible where “the centre of gravity of a measure is
focused not on promoting the internal market but on protecting public health”.
The Court in it’s judgment of 5.10.2000 considered that in principle a Directive
prohibiting the advertising of tobacco products in periodicals, magazines and
newspapers could be adopted on the basis of article 100a of the Treaty while for
numerous other types of advertising the prohibition cannot be justified by the
need to eliminate obstacles to the free movement of advertising media or the
freedom to provide services in the field of advertising. It also stated that the
10. 10
Community cannot rely on the need to eliminate distortions of competition,
either in the advertising sector or in the tobacco products sector. It was therefore
decided that the Directive was not based on an appropriate legal basis and that it
had to be annulled in its entirety.
A majority of the EU Member States have already introduced restrictive national
legislation on tobacco advertising. Tobacco advertising on television is banned
anyway in the whole EU through separate legislation (Directive 89/552/EEC
TVWF)
(ii) Directive 92/28/EEC of 31 march 1992 concerning advertising for medicines
The Directive aims to eliminate differences between Member States’ laws on
advertising and for medicines because they are likely to give rise to barriers to
the establishment and the functioning of the internal market since advertising
distributed in one Member State can produce effects in other Member States.
Also it was considered necessary to generalize the prohibition on advertising for
medicines on prescription, as already prohibited for TV by the Directive
“TVWF”.
Apart from the general prohibition on advertising for medicines on prescription,
the Directive also regulates the content of advertising for medicines. In general,
advertising may not be misleading and should encourage the rational use of
medicines. Advertising exclusively or mainly directed at children is also
expressly prohibited.
d. Information society services
Directive 2000/31/EC of 8 June 2000 on certain legal aspects of information
society services, in particular electronic commerce, in the Internal Market.
The objective of the Directive is to create a legal framework to ensure the free
movement of information society services between Member States. Information
society services are all kind of on line activities, such as selling goods on line, on
line information offers, commercial communication….(see the definition of
“advertising” provided in Council Directive 84/450/EEC, p.1 of this chapter)
In respect of commercial communications, Art.6 of the Directive provides the
following conditions:
“ (a) the commercial communication shall be clearly identifiable as such ;
11. 11
(b) the natural or legal person on whose behalf the commercial communication
is made shall be clearly identifiable;
(c) promotional offers, such as discounts, premiums and gifts, where permitted
in the Member State where the service provider is established, shall be clearly
identifiable as
such and the conditions which are to be met to qualify for them shall be easily
accessible and be presented clearly and unambiguously;
(d) promotional competitions or games, where permitted in the Member State
where the service provider is established, shall be clearly identifiable as such,
and the conditions for participation shall be easily accessible and be presented
clearly and unambiguously.”
Article 7 concerning unsolicited commercial communication provides that
service providers undertaking unsolicited commercial communications by
electronic mail, have to consult regularly and respect the opt-out registers in
which natural persons not wishing to receive such commercial communications
can register themselves.
There are no specific provisions concerning minors but article 16 of the Directive
encourages the drawing up of codes of conduct at Community level, by trade,
professional and consumer associations. The article mentions specific rules
concerning minors:”… (e) the drawing up of codes of conduct regarding the protection
of minors and human dignity”.
The ICC issued in this field two codes that contain rules intended to protect
minors: the Code on the Internet and the Code of Direct Selling (see further
under ICC)
II. International level
a. Council of Europe
In 1989 the Council of Europe adopted a convention on transfrontier television,
to facilitate among it’s members the transfrontier transmission and
retransmission of television programme services.
European Convention on Transfrontier Television, 5.V.1989 (ETS N°132)
Chapter III of the Convention concerns advertising.
Art. 11 provides in a series of general standards :
12. 12
1. All advertisements shall be fair and honest
2. Advertisements shall not be misleading and shall not prejudice the interests
of consumers.
3. Advertisements addressed to or using children shall avoid anything likely to
harm their interests and shall have regard to their special susceptibilities.
4. The advertiser shall not exercise any editorial influence over the content of
programs.
Articles 12, 13 and 14 concern the duration, form, presentation and insertion of
advertising. These provisions contain principles that are similar to the ones of
the Directives “TVWF”. Specifically concerning minors the Convention states
that : Art.14.5. provides that advertisements may not be inserted in children’s
programs when they are less than thirty minutes of duration.
Art. 15 contains rules on particular products (tobacco, alcohol, medicines). As to
minors art.15,2,a. provides that advertisements for alcoholic beverages may not
be addressed particularly to minors and no one associated with the consumption
of alcoholic beverages in advertisements should seem to be a minor.
Chapter X regulates the relation of the convention with other international
agreements and the internal law of the parties. Art.27 provides that in their
mutual relations, Parties which are members of the European Economic
Community shall apply Community rules and shall not therefore apply the rules
arising from the Convention except insofar as there is no Community rule
governing the particular subject concerned.
In conformity with Article 28 nothing in the Convention prevents the Parties
from applying stricter or more detailed rules than those provided for in the
Convention.
Bearing in mind the Directives of 1989 and 1997, the Council adopted protocol
in 1998 amending the European Convention.
Article 11 extended the basic principles to tele-shopping. A new section on tele-
shopping states that : “Tele-shopping shall not exhort minors to contract for the
sale or rental of goods and services” (11.4.)
Art.14.5. on the insertion of advertising and tele-shopping provides that
children’s program’s with a duration of less than 30 minutes may not be
interrupted by advertising or tele-shopping.
There were no other modifications concerning advertising and children.
13. 13
b. International Chamber of Commerce
Within the International Chamber of Commerce (ICC), the Commission on
Marketing, Advertising and Distribution promotes standards of ethics in
marketing by business self-regulation through a series of international codes
and guidelines on marketing and advertising.
The following codes are applied by most national self-regulatory bodies. The
application can be direct or indirect (when the codes are implemented in national
codes) or they can serve as a source of inspiration for national codes:
- ICC International Code of Advertising Practice
- ICC International Code of Environmental Advertising
- ICC International Code of Sales Promotion
- ICC International Code of Direct Marketing
- ICC Guidelines on Advertising and Marketing on the Internet
- ICC International Code on Sponsorship
- ICC International Code of Direct Selling.
The basic principles on advertising are to be found in the International Code of
Advertising Practice revised in 1997 (exists since 1937 and was revised several
times).
The guidelines were revised in 1997 and the former ICC guidelines for
advertising addressed to children were inserted. The edition of 1997 combines
past experience with current thinking based on the concept of advertising as a
means of communication between sellers and customers.
Art. 14 contains the principles for advertising addressed to children and young
people who are minors under the applicable national law :
“The following provisions apply to advertisements addressed to children and young
people who are minors under the applicable national law.
Inexperience and Credulity
Advertisements should not exploit the inexperience or credulity of
children and young people.
Advertisements should not understate the degree of skill or age level
generally required to use or enjoy the product.
Special care should be taken to ensure that advertisements do not
mislead children and young people as to the true size, value,
14. 14
nature, durability and performance of the advertised product.
If extra items are needed to use it (e.g., batteries) or to produce
the result shown or described (e.g., paint) this should be made
clear.
A product which is part of a series should be clearly indicated as
should the method of acquiring the series.
Where results of product use are shown or described, the
advertisement should represent what is reasonably attainable by the
average child or young person in the age range for which the product
is intended.
Price indication should not be such as to lead children and young
people to an unreal perception of the true value of the product, for
instance by using the word only. No advertisements should imply that the advertised
product is immediately within reach of every family budget.
Avoidance of harm
Advertisements should not contain any statement or visual presentation that could have
the effect of harming children and young people mentally, morally or physically or of
bringing them into unsafe situations or activities seriously threatening their health or
security, or of encouraging them to consort with strangers or to enter strange or
hazardous places.
Social values
Advertisements should not suggest that possession or use of a product
alone will give the child or young person physical, social or
psychological advantages over other children or young people of the
same age, or that non-possession of the product would have the
opposite effect.
Advertisements should not undermine the authority, responsibility,
judgment or tastes of parents, taking into account the current social
values. Advertisements should not include any direct appeal to
children and young people to persuade their parents or other adults to
buy advertised products for them. “
The Code on the Internet covers ethics of on-line advertising, including
protection of users’ personal data, messages directed at children, and the varied
sensitivities of global audiences.
15. 15
Regarding children Art.6 provides general principles that advertisers have to
respect :
“ Advertisers and marketers offering goods or services to children online
should:
- not exploit the natural credulity of children or the lack of experience
of young people and should not strain their sense of loyalty;
- not contain any content which might result in harm to children;
- identify material intended only for adults; encourage parents and/or guardians to
participate in and/or supervise their children’s online activities;
- encourage young children to obtain their parent’s and/or guardian’s
permission before the children provide information online, and make
reasonable efforts to ensure that parental consent is given;
- provide information to parents and/or guardians about ways to protect
their children’s privacy online. “
Regarding children the ICC Code of Direct Selling (1999 edition) provides in it’s
Article 3 that :
“Direct sellers offering products to children should : identify material intended only for
adults and encourage young children to obtain their parent’s and/or guardian’s
permission before entering into a sale, and make reasonable efforts to ensure that parental
consent has been given”.
c. European Advertising Standards Alliance
The EASA is a non-profit organization based in Brussels which is the co-
ordination point for the national self-regulatory bodies. The EASA has 27
members, including all the Member States of the EU, Czech Republic, Hungary,
Russia, Slovak Republic, Slovenia, Switzerland and corresponding members such
as New Zealand, South Africa.
The members are the national self-regulatory bodies.
The aims of the organization are the promotion and support of the development
of effective self-regulation, to co-ordinate the handling of cross border
complaints and to provide information and support on advertising self-
regulation in Europe.
A cross border complaint exists when the complainant is situated in a country
other than that in which the medium carrying the advertisement originates, for
16. 16
example a consumer in the UK could complain about an advertisement
published in an Irish newspaper, which is circulating in the UK.
The consumer can submit his complaint to any self-regulatory body he wishes
and the complaint will than be forwarded to the competent body in the country
of origin of the media. The competent body will handle the complaint and the
body contacted by the consumer will inform him of the result. The EASA co-
ordinates the cross border procedure and information exchange.
In cross border cases that demonstrate illegal/criminal practices it may be
necessary to issue a “Euro Ad Alert”. This alerts interested parties to the
advertisers activities and it is sent to Alliance members, the advertising
profession, consumer organizations and the European commission.
17. 17
III Overview : similarities or differences ?
A. International/European level
a. European Convention/ Directives
It is clear that there is a mutual influence between the European Convention and
both Directives “Television without Frontiers”, even if the Convention was
officially adopted before the Directive of 1989 (the preliminary considerations of
the Directive refer to the Convention).
As to minors howeverArt.16 of the European Directive contains more detailed
rules than the Convention.
Moreover the Directive TVWF has priority over the Convention. In any event
the EU Member States the same rules apply on the basis of the Directive. The
Convention applies for those subjects that are not governed by specific European
legislation.
The Commission participated actively in the follow up and the proposals for
modification of the Convention to ensure that the Convention and the Directive
remain coherent.
b. ICC Codes/ European Directives
The Code of Advertising Practice (1937 , last edition 1997) certainly contains in
it’s Article 14 also the principles of Article 16 of the Directive TVWF, but the
rules are more detailed and intended to complement the existing frameworks of
national and international law.
It is designed primarily as a flexible instrument that can be applied in the spirit
as well as by the letter. It is applicable to all media and the foreword of the code
draws the attention to the fact that advertisements have to be judged by their
impact on the consumers, bearing in mind the medium used because advertising
which is acceptable for one medium may not necessarily be acceptable for
another.
The ICC code is not based on or inspired by the content of the European
Directives or any other legislation. By elaborating and applying self-regulatory
codes the advertising and media sector try to safeguard the freedom of
commercial communication and to prevent restrictive legislation on advertising.
18. 18
It is intended to be applied by self-regulatory bodies that offer consumers the
opportunity to submit a complaint on advertising easily and without too many
formalities. The procedure should be uncomplicated, quick and efficient. The
advertising sector is of the opinion that self-regulation in most countries is more
effective and useful than restrictive legislation applied by public authorities and
courts since introducing the complaint before these institutes is often
complicated from a legal point of view, the procedure is formal and long and
there is often no information to the public on possible actions (an important
exception is for example ITC in the UK or also the “Ombudsman” in the
Scandinavian countries). Consequently, in the field of advertising consumers
will not turn to public authorities and courts but will prefer to write a letter or
send a mail to a known and easily accessible organization, explaining their
grievances in their own words.
The position of the international and national professional associations and self-
regulatory bodies (advertisers, media and advertising agencies).
They are of the opinion that restrictive legislation concerning advertising
directed at minors which is going further than the Directive TVWF is not called
for and in reality does not attain the objective, which is protection of minors
against (too much and/or misleading) advertising and commercial pressure.
A minimum of efficient legislation, combined with a self-regulatory code which
contains detailed rules on the content/means of communication of advertising
directed at minors, is according to the advertising sector a more efficient and
adequate solution.
They draw attention to the fact that a total ban on TV-advertising towards
children cannot prevent that the advertising reaches them in various other ways :
direct-marketing, display material in shops, advertisements in print media
directed at children, merchandising (ex. Pokemon toys, Tele-tubbies dolls, the
sale of which is indirectly promoted by the corresponding TV programs…),
product placement in TV – programs for children (bartering), internet…. It
would not be realistic to presume that a ban for all forms of advertising directed
at children could be accepted on a European level.
Moreover they argue that advertising distributed by “alternative” means of
communication is difficult to control, while TV-advertising is in principle put
together in advertising-insertions which are clearly announced as such and
therefore easy to control. There is a real risk that advertisers who can no longer
put their advertising around children’s programs will try to obtain agreements
with producers to have their products shown in the programs. Although this
technique is not allowed under the Directive, in reality control and sanctioning is
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almost impossible because of lack of sufficient proof (the product placement can
be done in a “subtle” way). The argument seems to be convincing since
following the total ban on tobacco advertising in most European countries a
number of famous actors already admitted that they have agreements with the
tobacco industry and committed themselves to smoke a certain trademark in
their films (against payment of large sums of money).
Finally, the advertising sector remarks that we live in a capitalistic society where
it is impossible to shield children from commercial influence or pressure. In their
opinion it is more important to keep commercial communication honest, truthful
and decent by applying self-regulation and to teach children from a young age to
be critical and to interpret and deal with advertising.
B. European / National level
The Directive “TVWF” and the following amending Directive are 100%
implemented in almost in every Member State (except Italy and Luxembourg).
Some Member States provide for more restrictive rules than the Directives.
The European Court of Justice confirmed in the ARD and PRO Sieben case of 28
october 1999 that the Member States can impose more severe rules than the TV-
Directive (cons.27). This principle was already confirmed in a case of 9 January
1995 (Leclerc-Siplec): in accordance with art.3, 1 of the TV Directive the Member
States can impose more severe rules. This possibility was recognized in relation
to advertising and children in a case of 9 July 1997 (Konsumentenombudsman en
De Agostini/TV shop I Sverige). The Court specified that : there are no
objections as far as the prohibition is only applied to TV channels based in
Sweden, and not to channels based abroad.
Which Member States go further than the provisions of the Directive concerning
advertising and children ?
• Belgium, Flemish Community : general prohibition on interruption of
children’s programs, no advertising or sponsoring 5 minutes before and after
children’s programs, no teleshopping 15 minutes before and after children’s
programs.
• Denmark : special regulation for the protection of young people under 18
years of age (no prohibition but detailed rules on the content of the
advertising). For example : characters that appear in children’s programs
may not appear in advertising for products that are interesting for children.
Recently there was a proposal for a total ban on advertising directed at
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children. There is now a compromise between concerned parties on an ban
for TV advertising 5 minutes before and after children’s programs which is
applied by the national commercial broadcast on a self-regulatory basis.
• Greece : prohibition on TV-advertising for toys before 22h
• Italy : prohibitions on advertising during cartoon programs.
• Sweden : there is a general ban on advertising directed at children under 12
and the audiovisual law prohibits TV advertising before, during or after
programs directed at children younger than 12 years old.
In these countries, TV advertising is regulated in a more restrictive way than
advertising distributed by other media because generally spoken politicians
defending the restrictions believe that children have difficulties in recognizing
advertising and distinguishing with program-content. The motivation also often
states that TV has more impact on children than other media and that restrictions
or a ban on TV advertising can therefore diminish or avoid commercial pressure
on children.
C. International /National level
ICC Code
The ICC code is applied in the Member States by the self-regulatory bodies. The
code is applied directly, indirectly ( implemented in a national code), or served
as a source of inspiration for national self-regulatory rules. Some Member States
provide in more detailed rules than the ICC code.
In the following countries the rules contained in art.14 of the ICC Code of
Advertising Practice are applied as such by the national self-regulatory bodies:
Belgium, Denmark*, Finland*, Greece, Luxembourg, Portugal, Spain, Sweden*.
(* The consumer ombudsman handles the majority of consumer complaints
according to statutory guidelines)
In the following countries Art.14 of the ICC code is applied in conjunction with
specific codes or specific sections in the advertising codes on children and
advertising :
Austria : Apart from a general code there are specific rules of conduct on
children which represent the same principles as art.14 of the ICC code but are
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sometimes more detailed, for example children may not be portrayed as sexual
objects, advertising has to use simple and complete information…etc
France : Specific rules on children and television advertising, for example on the
exploitation of inexperience, on security, advertising showing children…The
general principles are the same as those of art.14 ICC code but the rules are
sometimes more detailed and more concrete.
Germany : Specific rules on advertising portraying or directed to children on
radio and TV. The general principles of Art.14 ICC code are confirmed, but some
rules are more detailed, for example it is forbidden to exploit in advertising the
child’s interest in games
Ireland : Specific chapter on children. The rules are clearly inspired by the ICC
code but there are more detailed rules: for example “when children appear on
the road in advertising, they have to observe the Rules of the Road”, “they may
not be shown in proximity of dangerous substances such as matches, petrol,
medicines” …
Italy : Special rules on games, toys and educational products for children. For
example: advertising may not mislead regarding the cost and may not minimize
the cost or make believe that it is within every family’s budget.
Netherlands *: Specific rules on minors in relation to:
- Alcohol: ex. advertising for alcoholic drinks is forbidden before and after
programs likely to be viewed by more than 25% of minors,
- Tobacco: ex. Advertising may not influence or appeal to young people and may
not show persons under the age of 30 years old; advertising is forbidden in
places frequently visited by young people (ex. disco)…
- Candy : a specific code provides a set of special rules to protect the health of
minors, ex. advertising may not encourage excessive consumption, advertising
may not suggest that candy can replace a meal…
(* Self-regulation is of major importance and the codes are therefore very
detailed (a part of the rules on advertising of the Directives “TVWF” were even
implemented in these codes)
UK : The ASA (print media) has a general code based on the ICC code, as well as
a separate specific code on children, and a special section on children in the
“sales promotion code”. The BACC is a self-regulatory body that provides pre-
clearance of TV advertising and ensures compliance with the ITC codes (=
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regulation). The majority of UK TV broadcasters are a member of this
organisation.
A study from the EASA (dated September 2000) points out that in all (except 1)
EU Member State the complaints received by self-regulatory bodies represented
less than 10% of total complaints in 1998 and 1999. The exception was Finland in
1998 but there was only 1 complaint on children and advertising out of 9
complaints in total. It is indeed important to note that the total number of
complaints is extremely low in a way that the complaints on advertising and
children percentage of total complaints does not give a correct idea of their
importance.
The results of the study show that the complaints related to children are not in
the top 10 categories however the issue is socially and politically sensitive and
that the number of complaints (as confirmed in previous studies of EASA) are
not significant compared to other subjects and issues. The number and % of
complaints for the period 1998-1999 are even lower than for the period 1995-1997.