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Mina Onsy Sharopeem Ghaly
Address: Egypt – Giza – Faysal _ el
malika St. elsnadily
Mobile : (+2) 01025034360 Mobile 2
: (+2) 01288333689
E-Mail:minaonsy2016@yahoo.com
Personal Profile
• Studied at : South Valley University Faculty of Commerce ( English section ) .
• Department : Accounting Overall Grades : Good
• Graduation Date : May / 2016
• Languages skills - Arabic : mother tongue
- English : Very good (Reading, Writing , speaking )
• Computer skills - Ability to operate different MS applications , CRM , CBS &
ICSS ViSa
• Personal Skills - Handle clients efficiently & ensure service excellence .
Key competencies & Skills
Academic Qualifications
Nationality : Egyptian
Marital Status : Single
Military service : Postponed
Age : 22 year
Objectives
I am seeking for a position as an banker in a financial institute through my skills and background
participating as a team member to achieve the bank goals.
•
•
•
•
•
•
•
•
• Training at National Bank of Abu Dhabi from 01 / 08 / 2014 to 01 / 09 / 2014
• Training at Egypt Air company from 31 / 01 / 2016 to 25 / 02 / 2016
• Workshop Accounting training program from 27 / 02 / 2016 to 03 / 03 / 2016
• Training at isir group ( legal accounting office ) from 03 / 02 / 2016 to 30 / 05 / 2016
 Training at Credit agricole Egypt bank from 01/ 08 / 2016 to 20 / 08 /2016
 Started working at Credit agricole Egypt bank at Sales management ( cash loan
department ) from 22 / 8 / 2016
Courses
Work experience & training
• IC3 Course
• Microsoft official course : commercial excel 2013
• English course ( Intermediate level ) level 3 & 4
• Human Development
All Certificates are available at the time of demand
 JOB DESCRIBTION
• Manage a portfolio of customers achieving revenue goals , sales , services and
portfolio growth targets across a range of products and services for a specific
predefined set of customers to create a profitable durable relationship.
• Maintain a superior customer service experience including preempting issues and
proactive servicing .
• Provide the assigned portfolio of mass customers with personalized service so as to
develop close relationships , achieve maximum profitable contribution for the bank
and retain their loyalty .
• Ensure delivery of customer promise and practice brand values , continue to
maintain and improve the quality of service offered .
• UP-Sell and cross – sell other bank products and services to existing customers.
• Minimize customer attrition .
• Maintain customer contact .

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Mina Onsy CV.

  • 1. Mina Onsy Sharopeem Ghaly Address: Egypt – Giza – Faysal _ el malika St. elsnadily Mobile : (+2) 01025034360 Mobile 2 : (+2) 01288333689 E-Mail:minaonsy2016@yahoo.com Personal Profile • Studied at : South Valley University Faculty of Commerce ( English section ) . • Department : Accounting Overall Grades : Good • Graduation Date : May / 2016 • Languages skills - Arabic : mother tongue - English : Very good (Reading, Writing , speaking ) • Computer skills - Ability to operate different MS applications , CRM , CBS & ICSS ViSa • Personal Skills - Handle clients efficiently & ensure service excellence . Key competencies & Skills Academic Qualifications Nationality : Egyptian Marital Status : Single Military service : Postponed Age : 22 year Objectives I am seeking for a position as an banker in a financial institute through my skills and background participating as a team member to achieve the bank goals.
  • 2. • • • • • • • • • Training at National Bank of Abu Dhabi from 01 / 08 / 2014 to 01 / 09 / 2014 • Training at Egypt Air company from 31 / 01 / 2016 to 25 / 02 / 2016 • Workshop Accounting training program from 27 / 02 / 2016 to 03 / 03 / 2016 • Training at isir group ( legal accounting office ) from 03 / 02 / 2016 to 30 / 05 / 2016  Training at Credit agricole Egypt bank from 01/ 08 / 2016 to 20 / 08 /2016  Started working at Credit agricole Egypt bank at Sales management ( cash loan department ) from 22 / 8 / 2016 Courses Work experience & training • IC3 Course • Microsoft official course : commercial excel 2013 • English course ( Intermediate level ) level 3 & 4 • Human Development All Certificates are available at the time of demand  JOB DESCRIBTION • Manage a portfolio of customers achieving revenue goals , sales , services and portfolio growth targets across a range of products and services for a specific predefined set of customers to create a profitable durable relationship. • Maintain a superior customer service experience including preempting issues and proactive servicing . • Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships , achieve maximum profitable contribution for the bank and retain their loyalty . • Ensure delivery of customer promise and practice brand values , continue to maintain and improve the quality of service offered . • UP-Sell and cross – sell other bank products and services to existing customers. • Minimize customer attrition . • Maintain customer contact .