Everyone is using open source software now but most people have not figured out how to interact effectively with the open source software community. Mike McQuaid explains how to improve your open source software interactions whether as a user, contributor or maintainer. This talk will teach how to get the open source community to work with and for you to succeed in your goals

1. Effective Open Source
Interactions
! 📣 🛠
@MikeMcQuaid

2. Mike McQuaid
Maintainer (2009-17)
twitter.com/MikeMcQuaid

3. !
Mike McQuaid
Senior Engineer (2013-17)
github.com/MikeMcQuaid

4. ! groups
🔽 funnel
☝ upsell
🙋 helping

5. groups
!

6. how are they
interacting with
a project?

7. users
!

8. users want
💰 high quality
🏗 no v2.0
😶 working quietly

9. contributors
📣

10. contributors want
🍴 good resources
⏱ timely review
🤗 earned praise

11. maintainers
🛠

12. maintainers want
🚳 no bike shedding
🔏 private chat
🌳 more help

13. funnel
🔽

14. no-one ever became
a contributor
without being a
user first

15. no-one ever became
a maintainer
without being a
user

16. no-one excels as
a maintainer
without remaining a
user

17. leads
prospects
sales

18. users
contributors
maintainers

19. upsell
☝

20. most maintainers
were talked into it

24. docs.brew.sh/How-To-Open-a-Homebrew-Pull-Request.html

25. docs.brew.sh/New-Maintainer-Checklist.html

26. helping
🙋

27. users should
📔 have sensible expectations
👊 help how they can
🕐 prioritise maintainers time

28. contributors should
🗒 follow project guidelines
👉 defer to maintainers
🚴 go outside comfort zone

29. maintainers should
🌞 self-care to avoid burnout
📈 act as a force multiplier
👥 focus on 90% of users

30. 📚 https://opensource.guide

31. ! groups
🔽 funnel
☝ upsell
🙋 helping

32. Mike McQuaid
mike@mikemcquaid.com
twitter.com/MikeMcQuaid