Migration from 5 to Connections 6 - been there, done that

Social Connections 11 Chicago, June 1-2 2017
Migration from 5.x and 5.5 to Connections 6.0
– Been there, done that!
Sharon James &
Tim Clark - BCC
@socialshazza @timsterc

PLATINUM SPONSORS
GOLD SPONSORS
SILVER SPONSORS

Sharon James Tim Clark
• Senior Consultant
• Connections wizard
• IBM Champion
• Director of Services
• Domino Admin (ish)
• IBM Champion

What do you need to know?
• Plan
• Gather your requirements
• Check system reqs
• Get the right software
• Test system first
• If you don’t have one – build one
• Side by side where possible
• Backup your data
• Keep it simple
• Upgrade first
• Test
• Add additional PINK
components
• Test again
• Do not use all or nothing
• Can cause issues
• Difficult to debug
• Troubleshooting

What do you need to know?
• Your system must be at least V5 to go to 6
• If not you must migrate the DBs to V5 before you start
• Essentially its like installing a new Connections system
• There is no magical upgrade button
• Most components need updating or are new versions
• Sometimes the instructions for configuring have completely changed
• Know what to back up
• Read the migration guide
• Backup the shared data, customizations and DBs before you start
• DO NOT just copy the customizations over
• Often jsps or config has changed. Once new version is installed – reapply the changes in
the new file versions
• READ THE DOCUMENTATION – before you do anything

New Pink Features
• Orient Me
• Notification Center
• Additional features –
not magically installed
as part of the standard
6 install
• Linux Only
• RHEL 7 / Centos 7
• VM needs some power:
10GB Ram, 4 CPUs
• Runs on new Pink stack
of Docker, cfc,
mongoDB, redis etc

Last upgrade you will do this way ….

Get the right stuff
it’s not Rocket Science

Get the right stuff
• Regularly check requirement documents
• All versions are listed here:
• http://www-01.ibm.com/support/docview.wss?uid=swg27012786
• Check all notes, Download PDF
• Be careful with installation documents
• Sometimes wrong dependencies mentioned
• Supported statement does not mean it’s licensed

Get the right stuff
• Check the system requirements
• Make a list
• Get the correct versions
• WAS is mutli os, as are the fixes
(8.5.5.10)
• Connections– os versions
• TDI – os versions (7.1.1 fp6)
• DB2 – os versions (11.1)
• Other DBs – use supported
versions – or you may hit issues
Oracle (12.1.0.2), MSSQL (2016)
• Install a DB Client
• Install 64 bit where possible
• Install an LDAP browser
• *Real* text editor – notepad is useless
• Fiddler for support & its useful
• If Windows use a tool like baretail for
watching logs
• PINK
• IC-OrientMe-6.0.0.0.zip – from
fixcentral
• Must set Linux as the OS or you can’t
find it

Test System is a must
• ALWAYS test a migration – did we mention ALWAYS!!
• A test or dev system is always a good idea
• Useful for migrations, fix packs, customization and config changes
• Doesn’t have to be a mirror of live – can be a single node system
• VM or spare machine under a desk – it will do
• Same OS, DB, LDAP and HTTP server a must for sensible testing
• Ensure your boss, project manager etc. knows how important a test
system is
• Add a test system to the requirements

NEVER do an in-place migration
• There is NO TEST – all or nothing
• Once you have started there is no real roll
back
• System is down when the migration takes
place – users are off for however long it takes
• Much pressure if there is a problem
• Avoid where possible
• If there HAS to be an in place migration
ensure sufficient offline backups and
snapshots have been taken to allow a restore
• Have a plan to roll back, where possible
migrate when system has down time
(weekend, maintenance window etc)
• Stop EVERYTHING – your system will be
completely offline whilst the update takes
place
• Back it up : DBs and File System
• Uninstall Connections
• Ensure WAS profiles are clean (no apps or
config), update WebSphere, recreate and
configure (as per install)
• Install connections and configure
• Drop new Connections DBS, restore and
update existing
• Configure connections, apply fixes, any
customizations
• Test

Side by Side – best practise (sensible) way
• Completely separate environment – live
system can stay up whilst migration testing /
system building occurs
• Allows for full testing before go-live
• Any changes can be made to the new system
with little pressure as the live is still
functioning
• An actual live migration can be run when the
system has planned downtime (weekend,
maintenance window etc) – can take as little
as 4 hours (depending on amount of data)
• If issues with live migration – existing system
is still available to roll back to in seconds
• Less risk, less pressure, easier to debug
• Stop the Connections system – back up
everything
• If a test migration - Restart and let your users
carry on
• Install a fresh Connections system elsewhere
and configure it up as per normal – apply
fixes, customizations etc.
• Test the clean system to ensure it works as
expected – then BACK IT UP
• Migrate the data – File system (Connections
data shared)
• Migrate the DB’s – either with the DBT or
drop, restore and update
• Test

Back everything up
• Data bases
• ALL OF THEM!!
• Even if you are using the
Database transfer tool (DBT)
• Shared File System
• Back up the whole of the
shared content store
• We can restore a subset
shared_content_store/audit
shared_content_store/activities/content
shared_content_store/activities/statistics
shared_content_store/blogs/upload
shared_content_store/communities/statistics
shared_content_store/customization*
shared_content_store/dogear/favorite
shared_content_store/files/upload
shared_content_store/forums/content
shared_content_store/profiles/statistics
shared_content_store/wikis/upload
* We refer to this not restore the whole folder

Migration – use the K.I.S.S method

K.I.S.S – its not rocket science
• NEVER (seriously NEVER) do an in place
migration
• Side by Side allows to test a clean system
before running the data migration
• Use the same DB type (i.e DB2 to DB2)
• Install with example.com for mail
notifications
• Run at least one test data migration
• Test all customisations with migrated data
• Document everything – record for go live
and subsequent upgrades
• If an issue occurs fix it – don’t plough on
regardless
• If you have to do an in place DB migration
make sure DBA understands the steps and
order things need to be run
• Firewalls / DNS / Network – get these sorted
before you start.
• Dedicated *Admin* user for install
• Simpler to implement phases to minimise
risk – allows testing at each stage
• Test without proxies – add once working –
Keep it simple to install

Do not fall for ALL or Nothing
1. 5.X > 6
2. 6 + Pink
=

Never all or nothing
• All or Nothing
• What happens when you try to
do too much at the same time
• Issues with Cognos, Issues with
CCM, Issues with Docs, Issues
with data migration
• Issues were fixed, something
else broke
• Hard to debug as too much
going on at any one time.
No quick wins, customer loses focus, many PMRS
opened, hard to resolve issues as multiple products
with problems.

Never all or nothing
• Phased
• Connections upgrade from 4 to
5
• Deployed FIB for surveys, add
the additional customization
• Deployed Cognos / Kudos for
metrics
• Connections Content Manager
• Then last but not least IBM
DocsQuick wins, customer has working system, easy to
debug any issues.
Total time 6 weeks

TEST !!!!!
• Test a clean 6 system before
migrating data
• If in doubt test again before
installing / adding a new feature
• Migrate to 6 before adding PINK
features
• Get *REAL* users to pre and post
migration

Pink is the new Blue / Green / Yellow
• Easy (ish) install on a newly
updated Centos 7 (or RHEL) box*
• Machine must have a resolvable
external DNS currently**
• For test/demo/small
environments a single VM will do
• Larger production environments
recommended 3 VMs***
• Disable machine firewall for
install
• Ensure you have installed zip
• Networking is configured
correctly
• ***If installing on multiple VMS –
set NFS file sharing up
• This is the FOUNDATION for PINK
• As new features are rolled out they
will be deployed to this “OrientMe”
environment
* Take note of the system requirements (see the knowledge
center link on the next slide)
** work around for this here: http://bit.ly/PINK-DNS-FIX

Pink – install info
• Extract IC-OrientMe-6.0.0.0.zip
• Follow the instructions in
https://www.ibm.com/support/knowledgecenter/SSYGQH_6.
0.0/admin/install/c_install_orient_me_homepage.html
• Prepare the install files
• Run the installer script – downloads
and deploys Docker, CFC and other
associated software.
• DO NOT change the default CFC
password of admin/admin until
everything is configured
• Create the storage
• Configure Connections 6 TDI /
Profiles
• Install the Orient Me images
• Configure HTTP / Proxy
• Configure REDIS
• Run the people migrator for
homepage
• Fix for SSL
• Configure the notification center
• Test via yourconnections.url/social

Note to
IBM ☺

And as if by magic … Connectios-Orientos-Pinkios

Post migration
and troubleshooting

Post migration & Troubleshooting Cnx 6
• Post migration tasks - Read the
KB http://bit.ly/cnx6-postmigrate
• Migrate / rebuild search
• Clear all scheduled tasks
• Migrate community surveys
• Steps or profile / profile policy
types
• + More …
• Troubleshooting
• Start with clear logs & clear
<profile>/temp & wstemp
• Know where the logs are
• WAS, HTTP, Plugin, DB2,
Cognos, CCM, Docs etc.
• Start with Systemout and
work backwards
• Test against WAS (no HTTP) if
HTTP issues

Troubleshooting PINK
• Check the datastores / pvs –
kubectl get pv,pvc
• Check the pods –
kubectl get pods
(use –o wide for more details)
• Check the services –
kubectl get svc

Troubleshooting PINK
• If you see issues with the pods
you can redeploy them
• Get the pod name from running
kubectl get pods –o wide
• Simply delete it
i.e.
kubectl delete pods orient-
webclient-2180930634-2831s
• Pods recreate themselves
• If you need to delete all pods
• kubectl get pod | cut -d " " -f 1 |
xargs -n1 -P 10 kubectl delete pod
• Pods terminate then recreate
• If in any doubt ask in the
Connections Skype chat – the
PINK devs are listening in

Remember this is the last upgrade you will do
this way ☺

Other Sessions that will be useful
• Thurs 1st June : 1:30 pm - 2:00 pm - An introduction to Docker: What is it and why
should I care to learn about it? – with Alan Forbes
• Thurs 1st June : 3:50 pm - 5:00 pm - Think Pink – The Future of IBM Connections –
with Jason Gary & Baan Slavens
• Fri 2nd June : 8:25 am - 8:55 am - Let’s Talk about Deployment of Connections 6 –
The Easy Button – with Jim Puckett
• Fri 2nd June : 9:00 am - 9:30 am - All you need to know about Orient Me – with
Nico Meisenzahl
• Fri 2nd June : 9:40 am - 10:50 am - Turning the IBM Collaboration Ecosystem Pink –
with Heath McCarthy & Maureen Leland
• Fri 2nd June : 3:25 pm - 4:00 pm – What’s new in IBM Connections 6 - with Jim
Puckett & Daniel Kim

Thank you
• Come and see us at our
booth
• You could win
an Amazon Echo
• E - contact@bcc.biz
• W - www.bcchub.com
Tim
Sharon
http://socialshazza.com
dilftechnical
@socialshazza
http://blog.tc-soft.com
timsterc
@timsterc

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