Crown Key Realty is a real estate management company in Tracy, California that was previously unable to record calls, work remotely, or set business hours for calls. After implementing MightyCall, Crown Key Realty gained the ability to record and review calls for staff training, address tenant disputes, and allow remote staff in other countries to take calls. Call routing through MightyCall also enabled calls to be answered by multiple available staff simultaneously. The call recording and remote access features provided by MightyCall improved Crown Key Realty's customer service and operations.