This document discusses developing cross-training in the workplace to prevent breaches of patient information and HIPAA violations. It recommends training staff monthly on confidentiality and developing a strategic plan with organizational structure to tightly control information. Cross-training benefits the company through growth, revenue, and decreased violations while creating a stronger organization built on honesty, integrity, and loyalty. It also suggests using technology for cross-training.

1. LATONYA PICKETT
MHA 690 HEALTH CARE CAPSTONE
PROFESSOR: DR. COLE
APRIL 26, 2018

2. No Gossiping of patient Information
Teach confidentiality monthly
Prevent HIPPA violations.
New Hires and staff, Rewards

3. Developing Cross
training in the
Workplace
Creating a strategic plan for
success
Keeping a Tight Grip to prevent
Breach of information
Organizational Structure

4. Cross training Benefits Company
Growth and Revenue
Decrease Violations
Help become a stronger
organization
Honesty, Integrity, Loyalty

5. Cross training Using Technology

6. REFERENCES
 Johnson, J. A. (2009). Health organizations: Theory,
behavior, and development.
 Boston: Jones and Bartlett Publishers
 Crotty B.H. (2017) Considerations and Challenges in
Information and Communication Technology. In: Catic A.
(eds) Ethical Considerations and Challenges in Geriatrics.
Springer, Cham
 http://www.leapfroggroup.org/news/leapfrog_news/Top_Ho
spitals
 http://www.jointcommission.org/assets/1/18/SEA_23.pdf