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Establishing Connections –
Infrastructure Enabling mHealth
April 12, 2015
Tom Reid, Southern Ohio Health Care Network
Ali Youssef, Solutions Architect, Henry Ford Health
System
DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
Conflict of Interest
Thomas Reid
Patent Holder: SEED Protocol
Ownership Interest: SEED Protocol LLC
Not directly related to topic of presentation
© HIMSS 2015
Conflict of Interest
Ali Youssef, Solutions Architect, Henry Ford Health System
Has no real or apparent conflicts of interest to report.
Learning Objectives
Identify wired and wireless needs in healthcare settings
Identify funds and solutions which enable mHealth
technologies
Assess the impacts of sourcing funding to increase
capacity
Tom Reid
Southern Ohio Health Care
Network
Payers becoming providers
Employers managing chronic
conditions
Calculated “shots” to identify services
offering the strongest ROI
Reducing costs of chronic disease
care a tempting target
Dangerous Game of Battleship
mHealth for Chronic Disease
9 to 1 Maximum
4 to 1 Minimum
But deployed for < 0.5% of
chronic disease patients
Costs of $230 PMPM
Savings of $980 to $2,030 PMPM
Demonstrated ROI
Payers as Caregivers
o Risks shifting the patient’s
relationship
o Reimbursement negotiations would
become even more difficult
Innovate now to keep the hearts
and minds of the patients
Lead the Disruption or Be Disrupted
Fee-for-service dependency
Lack of reimbursement
Slow adoption of new practice
models
Broadband availability
The Obstacles
10
Leveraging the FCC Funding
Power of Consortiums
Critical Role of Health Care Providers
Expanding Broadband
Consortia Magnify Impact
Expand access to world-class care
Improve health outcomes
Defend rural health systems from
urban poaching
Provide professional development for
rural health care providers
Broadband as a key missing
ingredient
SOHCN Vision
Expand access to world-class care
Improve health outcomes
Defend rural health systems from
urban poaching
Provide professional development for
rural health care providers
Broadband as a key missing
ingredient
SOHCN Vision
Founding health care providers
34-County Service Area
17,000 square miles*
Average density = 3.2
households per square mile
U.S. average density = 33
households per square mile
Largest city = 10,000
households
*110% size of Massachusetts and
Connecticut combined
Lack of Access
In 2008, policy makers were
declaring victory
95% of Ohioans had broadband
available
But the remaining 5% spread
across a large area
Lack of Access
In 2008, policy makers were
declaring victory
95% of Ohioans had broadband
available
But the remaining 5% spread
across a large area
58.9% of the service area
without broadband of any
kind
We changed the conversation
by visualizing the data
The Grip of Poverty
11 poorest counties in Ohio
Crushing childhood poverty rates
High unemployment
Promise in the Region
Human Resources
+ Strong work ethic
+ Family-friendly
communities
Natural Resources
+ Natural beauty
+ Natural gas and coal
Economic Drivers
+ Farming
+ Niche Manufacturing
+ Health care
+ Tourism
Areas of Growth
+ Biomedical research
+ Engineering development
+ Solar and wind energy
+ Information technology
Phase I in 13 Counties
o $30 million
o $16 million from the FCC
Phase II in 21 Counties
o $104 million
o $66 million from NTIA
Incumbent Reaction
Successes!
Near Flame Out – Phase I
Community broadband restrictions
“Excess capacity” and “fair share” provisions
Smooth Landing – Phase I
Negotiated solution with FCC on community broadband
IRUs for 16,000+ fiber miles retained by SOHCN
100+ sites connected
Generating >$2 million in annual savings
Partnership Potential
Moving Forward
Healthcare Connect Fund
o Expanding reach of fiber broadband
o Providing carrier redundancy
o Expanding membership
Health Care as Community Leaders
o Continued Broadband Expansion
o Economic Development
o Supporting K-12
Health Care Priorities
o Chronic Disease Management
o Reinvention of Care Model
Aren’t We Done Yet?
FCC Universal Service Fund Programs Impacting Rural Broadband
o Connect America Fund
o Healthcare Connect Fund
o E-Rate for K-12
o Mobility Fund
Implications of Physical Isolation
Reduces compliance with follow-up
appointments
Increases windshield time for home
care nurses
Key Features of New FCC Program
Healthcare Connect Fund (HCF)
o Lessons learned from Pilot program
o “Streamlined” process
65% Subsidy Covering
o Site-to-site connections
o Internet access
o Fiber construction
Support for both primary and back-up connections,
including use of multiple carriers
Acceptance of multi-year contracts resulting from
competitive bidding
Consortium Benefits
Pooled purchasing power to lower pricing
Collectively comply with HCF’s 51%
“rurality” requirement
Zero administrative load on the Members,
addressed instead through consortium:
o USAC invoice processing
o FCC reporting
o Carrier relations
o Intervene on Members’ behalf as needed
Collective effort will have more impact in
expanding broadband across the region
HCF Myths
Complicated
Lowest bidder trap
Costs exceed savings
HCF Realities
Easy to outsource operations
“Best value” bid criteria
Flexible purchasing mechanism (but
not mandatory)
Low operational consortium overhead
Net 50% or more in savings on
telecommunications costs
Expansion of fiber-based broadband
services across the service area
Deeper reach of fiber networks
Speeds 4G deployment by mobile
carriers
Bonus Round!
Key RFP Criteria for “Best Value”
Architecture
Capacity
Availability
Performance
Tier 1 Internet Capacity
Key Terms
o Meet or Beat
o Right to Upgrade
o Escalating SLA Penalties
Wireless coverage expensive to achieve in our terrain
Expansion of Mobile Coverage
Wireless coverage expensive to
achieve in our terrain
Verizon has dramatically expanded 4G
coverage riding our fiber
AT&T has also expanded and
upgraded services significantly
Now 4G reaches a large percentage of
our population
Ready for mHealth deployment even in
our VERY rural area
Expansion of Mobile Coverage
Geo-Referencing
Geographic analysis of locations of patient population to 4G
coverage
Emergency response improved with mobile location services
Hard to call the winners at this point
But we’ve learned from previous
technological disruptions …
You can’t stop the wave …
Unstoppable
Hard to call the winners at this point
But we’ve learned from previous
technological disruptions …
You can’t stop the wave …
So better to learn how to surf!
We can help
Unstoppable
Questions
Past seven years
o $900 million in projects
o $174 million in Federal funding
Federal Agency Expertise
o FCC
o NTIA
o USDA
o ARC
Tom Reid
Tom@ReidConsultingGroup.com
740-590-0076
Establishing Connections –
Infrastructure Enabling mHealth
April 12, 2015
Tom Reid, Southern Ohio Health Care Network
Ali Youssef, Henry Ford Health System
DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
Ali Youssef
Solutions Architect, Henry Ford Health
System
Henry Ford Health System
HFHS is a not-for-profit organization
primarily located in Southeast
Michigan.
More than 23,000 total employees.
3.2 million outpatient visits and more
than 88,800 surgical procedures
(2013)
More than 89,000 patients admitted
to HFHS hospitals
$6.018 billion total economic impact
of HFHS on metro Detroit with
revenue accounting for $4.52 billion
MHealth at Henry Ford
Wi-Fi instrumental to
MHealth strategy
Over 100 facilities and
8 million square feet of
Wi-Fi coverage.
9,000+ concurrent
guests and 14,000
concurrent Wi-Fi
devices daily
Use cases inside, and
outside the hospitals, and
many apply to both.
MHealth advisory
council/steering
committee.
• Guest Access
• Medical Devices
• BYOD
• Employee Devices
• Phones
• RTLS
• IOT
Inside Hospital
• VRI
• Telemedicine
• Home Care
• E-care
Outside Hospital
Mobility spectrum
Indoor Voice handsets (900-928 MHz; DECT 6.0 1.93GHz)
Medical Body area networks (2360-2400 MHz)
Bluetooth and BLE (2.4 -2.485 GHz)
Cellular Distributed Antenna Systems (3G, 4G)
Zigbee (2.4 GHz)
Telemetry WMTS (608-614 , 1395-1400 , and 1429-1432 MHz)
WLAN/Wi-Fi (2.4 GHz, and 5 GHz)
Wired and wireless QoS
strategy.
High availability design for
Wi-Fi Aps/controllers
Onsite RF Design surveys
Ongoing Capacity planning
IEC 80001 risk
management framework
for networked medical
devices
Security strategy
Standard device testing
and onboarding process.
Security strategy and
roadmap
Focus on QoE
Anatomy of Mhealth ready
Infrastructure
8
Video Remote Interpretation
Targeting Deaf and hard of hearing patients and staff by
providing remote American Sign Language translators.
Custom wired and wireless system developed
End to end QoS implemented
Initial POC deployment in Emergency Departments.
Cost savings realized for short duration sign language
translation requirements by providing timely access to
care.
8
LTE Unlicensed
Extension of LTE network in
Unlicensed 5GHz space.
One more contender for small cell
deployments
Further coexistence testing with Wi-
Fi in the 5 GHz band in progress.
*Graphic by Qualcomm
8
“Wi-Fi Enabled Healthcare”
Focusing on its recent
proliferation in hospital
systems, Wi-Fi Enabled
Healthcare explains how Wi-Fi
is transforming clinical work
flows and infusing new life into
the types of mobile devices
being implemented in
hospitals. Drawing on first-
hand experiences from one of
the largest healthcare systems
in the United States, it covers
the key areas associated with
wireless network design,
security, and support.
Questions?

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Mobile Health Symposium #HIMSS15 Session Mh2

  • 1. Establishing Connections – Infrastructure Enabling mHealth April 12, 2015 Tom Reid, Southern Ohio Health Care Network Ali Youssef, Solutions Architect, Henry Ford Health System DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
  • 2. Conflict of Interest Thomas Reid Patent Holder: SEED Protocol Ownership Interest: SEED Protocol LLC Not directly related to topic of presentation © HIMSS 2015
  • 3. Conflict of Interest Ali Youssef, Solutions Architect, Henry Ford Health System Has no real or apparent conflicts of interest to report.
  • 4. Learning Objectives Identify wired and wireless needs in healthcare settings Identify funds and solutions which enable mHealth technologies Assess the impacts of sourcing funding to increase capacity
  • 5. Tom Reid Southern Ohio Health Care Network
  • 6. Payers becoming providers Employers managing chronic conditions Calculated “shots” to identify services offering the strongest ROI Reducing costs of chronic disease care a tempting target Dangerous Game of Battleship
  • 7. mHealth for Chronic Disease 9 to 1 Maximum 4 to 1 Minimum But deployed for < 0.5% of chronic disease patients Costs of $230 PMPM Savings of $980 to $2,030 PMPM Demonstrated ROI
  • 8. Payers as Caregivers o Risks shifting the patient’s relationship o Reimbursement negotiations would become even more difficult Innovate now to keep the hearts and minds of the patients Lead the Disruption or Be Disrupted
  • 9. Fee-for-service dependency Lack of reimbursement Slow adoption of new practice models Broadband availability The Obstacles
  • 10. 10 Leveraging the FCC Funding Power of Consortiums Critical Role of Health Care Providers Expanding Broadband
  • 12. Expand access to world-class care Improve health outcomes Defend rural health systems from urban poaching Provide professional development for rural health care providers Broadband as a key missing ingredient SOHCN Vision
  • 13. Expand access to world-class care Improve health outcomes Defend rural health systems from urban poaching Provide professional development for rural health care providers Broadband as a key missing ingredient SOHCN Vision Founding health care providers
  • 14. 34-County Service Area 17,000 square miles* Average density = 3.2 households per square mile U.S. average density = 33 households per square mile Largest city = 10,000 households *110% size of Massachusetts and Connecticut combined
  • 15. Lack of Access In 2008, policy makers were declaring victory 95% of Ohioans had broadband available But the remaining 5% spread across a large area
  • 16. Lack of Access In 2008, policy makers were declaring victory 95% of Ohioans had broadband available But the remaining 5% spread across a large area 58.9% of the service area without broadband of any kind We changed the conversation by visualizing the data
  • 17. The Grip of Poverty 11 poorest counties in Ohio Crushing childhood poverty rates High unemployment
  • 18. Promise in the Region Human Resources + Strong work ethic + Family-friendly communities Natural Resources + Natural beauty + Natural gas and coal Economic Drivers + Farming + Niche Manufacturing + Health care + Tourism Areas of Growth + Biomedical research + Engineering development + Solar and wind energy + Information technology
  • 19. Phase I in 13 Counties o $30 million o $16 million from the FCC Phase II in 21 Counties o $104 million o $66 million from NTIA Incumbent Reaction Successes!
  • 20. Near Flame Out – Phase I Community broadband restrictions “Excess capacity” and “fair share” provisions
  • 21. Smooth Landing – Phase I Negotiated solution with FCC on community broadband IRUs for 16,000+ fiber miles retained by SOHCN 100+ sites connected Generating >$2 million in annual savings
  • 22. Partnership Potential Moving Forward Healthcare Connect Fund o Expanding reach of fiber broadband o Providing carrier redundancy o Expanding membership Health Care as Community Leaders o Continued Broadband Expansion o Economic Development o Supporting K-12 Health Care Priorities o Chronic Disease Management o Reinvention of Care Model
  • 23. Aren’t We Done Yet? FCC Universal Service Fund Programs Impacting Rural Broadband o Connect America Fund o Healthcare Connect Fund o E-Rate for K-12 o Mobility Fund Implications of Physical Isolation Reduces compliance with follow-up appointments Increases windshield time for home care nurses
  • 24. Key Features of New FCC Program Healthcare Connect Fund (HCF) o Lessons learned from Pilot program o “Streamlined” process 65% Subsidy Covering o Site-to-site connections o Internet access o Fiber construction Support for both primary and back-up connections, including use of multiple carriers Acceptance of multi-year contracts resulting from competitive bidding
  • 25. Consortium Benefits Pooled purchasing power to lower pricing Collectively comply with HCF’s 51% “rurality” requirement Zero administrative load on the Members, addressed instead through consortium: o USAC invoice processing o FCC reporting o Carrier relations o Intervene on Members’ behalf as needed Collective effort will have more impact in expanding broadband across the region
  • 26. HCF Myths Complicated Lowest bidder trap Costs exceed savings
  • 27. HCF Realities Easy to outsource operations “Best value” bid criteria Flexible purchasing mechanism (but not mandatory) Low operational consortium overhead Net 50% or more in savings on telecommunications costs
  • 28. Expansion of fiber-based broadband services across the service area Deeper reach of fiber networks Speeds 4G deployment by mobile carriers Bonus Round!
  • 29. Key RFP Criteria for “Best Value” Architecture Capacity Availability Performance Tier 1 Internet Capacity Key Terms o Meet or Beat o Right to Upgrade o Escalating SLA Penalties
  • 30. Wireless coverage expensive to achieve in our terrain Expansion of Mobile Coverage
  • 31. Wireless coverage expensive to achieve in our terrain Verizon has dramatically expanded 4G coverage riding our fiber AT&T has also expanded and upgraded services significantly Now 4G reaches a large percentage of our population Ready for mHealth deployment even in our VERY rural area Expansion of Mobile Coverage
  • 32. Geo-Referencing Geographic analysis of locations of patient population to 4G coverage Emergency response improved with mobile location services
  • 33. Hard to call the winners at this point But we’ve learned from previous technological disruptions … You can’t stop the wave … Unstoppable
  • 34. Hard to call the winners at this point But we’ve learned from previous technological disruptions … You can’t stop the wave … So better to learn how to surf! We can help Unstoppable
  • 35. Questions Past seven years o $900 million in projects o $174 million in Federal funding Federal Agency Expertise o FCC o NTIA o USDA o ARC Tom Reid Tom@ReidConsultingGroup.com 740-590-0076
  • 36. Establishing Connections – Infrastructure Enabling mHealth April 12, 2015 Tom Reid, Southern Ohio Health Care Network Ali Youssef, Henry Ford Health System DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
  • 37. Ali Youssef Solutions Architect, Henry Ford Health System
  • 38. Henry Ford Health System HFHS is a not-for-profit organization primarily located in Southeast Michigan. More than 23,000 total employees. 3.2 million outpatient visits and more than 88,800 surgical procedures (2013) More than 89,000 patients admitted to HFHS hospitals $6.018 billion total economic impact of HFHS on metro Detroit with revenue accounting for $4.52 billion
  • 39. MHealth at Henry Ford Wi-Fi instrumental to MHealth strategy Over 100 facilities and 8 million square feet of Wi-Fi coverage. 9,000+ concurrent guests and 14,000 concurrent Wi-Fi devices daily Use cases inside, and outside the hospitals, and many apply to both. MHealth advisory council/steering committee. • Guest Access • Medical Devices • BYOD • Employee Devices • Phones • RTLS • IOT Inside Hospital • VRI • Telemedicine • Home Care • E-care Outside Hospital
  • 40. Mobility spectrum Indoor Voice handsets (900-928 MHz; DECT 6.0 1.93GHz) Medical Body area networks (2360-2400 MHz) Bluetooth and BLE (2.4 -2.485 GHz) Cellular Distributed Antenna Systems (3G, 4G) Zigbee (2.4 GHz) Telemetry WMTS (608-614 , 1395-1400 , and 1429-1432 MHz) WLAN/Wi-Fi (2.4 GHz, and 5 GHz)
  • 41. Wired and wireless QoS strategy. High availability design for Wi-Fi Aps/controllers Onsite RF Design surveys Ongoing Capacity planning IEC 80001 risk management framework for networked medical devices Security strategy Standard device testing and onboarding process. Security strategy and roadmap Focus on QoE Anatomy of Mhealth ready Infrastructure
  • 42. 8 Video Remote Interpretation Targeting Deaf and hard of hearing patients and staff by providing remote American Sign Language translators. Custom wired and wireless system developed End to end QoS implemented Initial POC deployment in Emergency Departments. Cost savings realized for short duration sign language translation requirements by providing timely access to care.
  • 43. 8 LTE Unlicensed Extension of LTE network in Unlicensed 5GHz space. One more contender for small cell deployments Further coexistence testing with Wi- Fi in the 5 GHz band in progress. *Graphic by Qualcomm
  • 44. 8 “Wi-Fi Enabled Healthcare” Focusing on its recent proliferation in hospital systems, Wi-Fi Enabled Healthcare explains how Wi-Fi is transforming clinical work flows and infusing new life into the types of mobile devices being implemented in hospitals. Drawing on first- hand experiences from one of the largest healthcare systems in the United States, it covers the key areas associated with wireless network design, security, and support.