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MERCHANDISING TRAINING
FOR PROJECTS
RONA’S EXPECTATIONS & OBJECTIVES
RESPECT
&
EXECUTE PLANOGRAMS
WORK PROFESSIONNALY
&
EFFICIENTLY
RESPECTTHE SECURITY
MEASURES ATALLTIMES
RONA’S EXPECTATIONS OF OUR IMAGINETEAM
OBJECTIVES
PLANOGRAM INTEGRITY
VENDOR SATISFACTION
STORE SATISFACTION
READY FOR BUSINESS
The IMAGINE Project Manager arrives 30 minutes before the merchandisers and meets the RONA Project
Manager every morning to determine the list of priorities for the day.
The IMAGINE Project Manager completes a list of tasks for explains to each merchandisers their specific
duties for the day.They make sure to give timeframes for execution in order to control productivity.
The IMAGINE Project Manager coaches the merchandisers to assure that they understand their duties and
performed them correctly. The projects are executed in a specific timeframe given by RONA, we have to
respect the timeframe given.
The IMAGINE Project Manager teams up merchandisers and RONA employees for effective completion of
bays. IE. IMAGINE executes the planogram and RONA employees install the pricing or brings products from
receiving.
The IMAGINE Project Manager supervise the execution in a productive way, and in a clean and professional
environment at all times.
ROLE OF THE IMAGINE PROJECT MANAGER
The IMAGINE Project Manager performs a final inspection of the list of priorities for the day and plans the
next day in accordance with the RONA project manager.
The IMAGINE Project Manager completes the project report each day by the RONA Project Manager.
The IMAGINE Project Manager sends a daily summary by email to the Store Manager, RONA Project
Manager, RONA Regional Project Manager and IMAGINE Management with pictures of tasks performed.
At the end of each week of completion, The IMAGINE Project Manager sends a summary of the project to
RONA Head Office and IMAGINE Management.
ROLE OF THE IMAGINE PROJECT MANAGER
EXAMPLES OF COMMUNICATIONAND REPORTING
The Merchandisers follows the lead of the IMAGINE
project manager only.
The Merchandisers executes planograms given by the
IMAGINE project manager.
The Merchandisers makes sure to respect planograms
and advise the IMAGINE project manager of any issues.
The Merchandisers works in a clean environment and
make sure to leave space for customers to shop (during
renovations).
The Merchandisers installs safely product
demonstrators.
The Merchandisers applies security measures at all
times.
The Merchandisers participates in the resolution of
problems during project.
ROLE OF THE IMAGINE MERCHANDISER
6
PROJECTS RESPONSABILITIES
The successful execution of Store Renovations and Remerchandising tasks implies a complete
collaboration between RONA store employees and the IMAGINE team.
IMAGINETEAM RONATEAM
1 Planogram execution and integrity √ √
2
Adaptation of planogram when required due to store
realities
√ √
3 Emptying and filling of sections √ √
4
Installation of product demonstrators, vendor brochures
and special order catalogues, POP and display (quarter
pallets, endcaps)
√ √
5
Cross merchandising as directed by RONA HO
merchandising guidelines
√ √
6
Communication and resolution of issues between vendors,
stores and head office
√ √
**The IMAGINE team must ensure to be consistent in merchandising execution in all projects.
7
PROJECTS RESPONSABILITIES
The IMAGINE team is not responsible for:
1 Any electrical wiring installation(besides lighting fixtures)
2
Change of product positioning in planograms(unless approved by
RONA Head office)
3 Change layout of categories
4 Use all electric equipment(lifts, skyjack..)
5 Pricing and Ez find(unless approved by RONA head office)
6 Move steel beams over a height of 8’
8 Empty receiving area to access products
9
Cut any millwork, metal, plastic display using electrical tools(it’s the
responsibility of the carpenters)
8
PROJECTS SPECIFICATIONS
Demonstrators in the lighting departement must be installed in a
waterfall effect.
Demonstrators must be
installed according to their
positionning on the shelves or
vise versa.
Overstock
Demos
Product
9
PROJECTS SPECIFICATIONS
Product must be installed in one straight row on top of
each sections. Same size hooks must also be used inside
one section.
Product overstock must be placed straight, boxes
closed. No product should be left unorganized in the
overheads.
IMAGINE employees are demanded to park as far away
as possible from the store’s entrance. Customers have
the priority on parking.
IMAGINE employees are to wear an official IMAGINE
shirt at all times during projects.
Cell phone use is prohibited during working hours.
Smoking is not permitted near the store’s entrance.
If a customer approaches an IMAGINE employee during
a project please refer them politely to a RONA
employee.
PROJECT SPECIFICATIONS
HOW TO READ A PLANOGRAM
PLANOGRAM
12
Verify the date of the planogram.
(consult your superior if the planogram seems outdated)
Verify if we have at
least 80% of the
products.
Verify if we have a
display or
demonstrator to
install (well secure
once installed).
Check whether the
elevations are at
the right height
(Please read just
them if it does not
apply to the
planogram,
respect the
security measures
asked by your
superior helmet,
gloves and safety
glasses)
PLANOGRAM
14
Indicate with a green tape on the elevations the same numbers indicated in the
planogram.
30 31 32 3343 34 35
30 31 32 3329 34 35
16 17 18 1915 20 21
PLANOGRAM
1. Take each product dedicated to this section and read the
barcode.
2. Identify the product in the planogram sheet with the UPC
column.
3. Match the number in the first column (see next page).
4. Respect the number of “facing” of each product.
5. If we do not have any product, leave the space necessary
for it to fit once received.
6. Consult your Supervisor or Project Manager if you
noticed empty spaces.
PLANOGRAM
PLANOGRAM
16
Put the product at its place
based on the number that
corresponds (indicated with the
green tape).
Consult your supervisor or
project manager if you noticed
any empty spaces.
If we have hooks to install,
please ensure to line them up
at the same height.
Advise your Supervisor or
Project Manager if you need to
execute changes to the original
planogram.
Take a picture of the final
section.
30 31 32 3343 34 35
30 31 32 3329 34 35
16 17 18 1915 20 21
RESULTS
RESULTS
18
THANK YOU!

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Merchandising

  • 2. RONA’S EXPECTATIONS & OBJECTIVES RESPECT & EXECUTE PLANOGRAMS WORK PROFESSIONNALY & EFFICIENTLY RESPECTTHE SECURITY MEASURES ATALLTIMES RONA’S EXPECTATIONS OF OUR IMAGINETEAM OBJECTIVES PLANOGRAM INTEGRITY VENDOR SATISFACTION STORE SATISFACTION READY FOR BUSINESS
  • 3. The IMAGINE Project Manager arrives 30 minutes before the merchandisers and meets the RONA Project Manager every morning to determine the list of priorities for the day. The IMAGINE Project Manager completes a list of tasks for explains to each merchandisers their specific duties for the day.They make sure to give timeframes for execution in order to control productivity. The IMAGINE Project Manager coaches the merchandisers to assure that they understand their duties and performed them correctly. The projects are executed in a specific timeframe given by RONA, we have to respect the timeframe given. The IMAGINE Project Manager teams up merchandisers and RONA employees for effective completion of bays. IE. IMAGINE executes the planogram and RONA employees install the pricing or brings products from receiving. The IMAGINE Project Manager supervise the execution in a productive way, and in a clean and professional environment at all times. ROLE OF THE IMAGINE PROJECT MANAGER
  • 4. The IMAGINE Project Manager performs a final inspection of the list of priorities for the day and plans the next day in accordance with the RONA project manager. The IMAGINE Project Manager completes the project report each day by the RONA Project Manager. The IMAGINE Project Manager sends a daily summary by email to the Store Manager, RONA Project Manager, RONA Regional Project Manager and IMAGINE Management with pictures of tasks performed. At the end of each week of completion, The IMAGINE Project Manager sends a summary of the project to RONA Head Office and IMAGINE Management. ROLE OF THE IMAGINE PROJECT MANAGER EXAMPLES OF COMMUNICATIONAND REPORTING
  • 5. The Merchandisers follows the lead of the IMAGINE project manager only. The Merchandisers executes planograms given by the IMAGINE project manager. The Merchandisers makes sure to respect planograms and advise the IMAGINE project manager of any issues. The Merchandisers works in a clean environment and make sure to leave space for customers to shop (during renovations). The Merchandisers installs safely product demonstrators. The Merchandisers applies security measures at all times. The Merchandisers participates in the resolution of problems during project. ROLE OF THE IMAGINE MERCHANDISER
  • 6. 6 PROJECTS RESPONSABILITIES The successful execution of Store Renovations and Remerchandising tasks implies a complete collaboration between RONA store employees and the IMAGINE team. IMAGINETEAM RONATEAM 1 Planogram execution and integrity √ √ 2 Adaptation of planogram when required due to store realities √ √ 3 Emptying and filling of sections √ √ 4 Installation of product demonstrators, vendor brochures and special order catalogues, POP and display (quarter pallets, endcaps) √ √ 5 Cross merchandising as directed by RONA HO merchandising guidelines √ √ 6 Communication and resolution of issues between vendors, stores and head office √ √ **The IMAGINE team must ensure to be consistent in merchandising execution in all projects.
  • 7. 7 PROJECTS RESPONSABILITIES The IMAGINE team is not responsible for: 1 Any electrical wiring installation(besides lighting fixtures) 2 Change of product positioning in planograms(unless approved by RONA Head office) 3 Change layout of categories 4 Use all electric equipment(lifts, skyjack..) 5 Pricing and Ez find(unless approved by RONA head office) 6 Move steel beams over a height of 8’ 8 Empty receiving area to access products 9 Cut any millwork, metal, plastic display using electrical tools(it’s the responsibility of the carpenters)
  • 8. 8 PROJECTS SPECIFICATIONS Demonstrators in the lighting departement must be installed in a waterfall effect. Demonstrators must be installed according to their positionning on the shelves or vise versa. Overstock Demos Product
  • 9. 9 PROJECTS SPECIFICATIONS Product must be installed in one straight row on top of each sections. Same size hooks must also be used inside one section. Product overstock must be placed straight, boxes closed. No product should be left unorganized in the overheads.
  • 10. IMAGINE employees are demanded to park as far away as possible from the store’s entrance. Customers have the priority on parking. IMAGINE employees are to wear an official IMAGINE shirt at all times during projects. Cell phone use is prohibited during working hours. Smoking is not permitted near the store’s entrance. If a customer approaches an IMAGINE employee during a project please refer them politely to a RONA employee. PROJECT SPECIFICATIONS
  • 11. HOW TO READ A PLANOGRAM
  • 12. PLANOGRAM 12 Verify the date of the planogram. (consult your superior if the planogram seems outdated)
  • 13. Verify if we have at least 80% of the products. Verify if we have a display or demonstrator to install (well secure once installed). Check whether the elevations are at the right height (Please read just them if it does not apply to the planogram, respect the security measures asked by your superior helmet, gloves and safety glasses) PLANOGRAM
  • 14. 14 Indicate with a green tape on the elevations the same numbers indicated in the planogram. 30 31 32 3343 34 35 30 31 32 3329 34 35 16 17 18 1915 20 21 PLANOGRAM
  • 15. 1. Take each product dedicated to this section and read the barcode. 2. Identify the product in the planogram sheet with the UPC column. 3. Match the number in the first column (see next page). 4. Respect the number of “facing” of each product. 5. If we do not have any product, leave the space necessary for it to fit once received. 6. Consult your Supervisor or Project Manager if you noticed empty spaces. PLANOGRAM
  • 16. PLANOGRAM 16 Put the product at its place based on the number that corresponds (indicated with the green tape). Consult your supervisor or project manager if you noticed any empty spaces. If we have hooks to install, please ensure to line them up at the same height. Advise your Supervisor or Project Manager if you need to execute changes to the original planogram. Take a picture of the final section. 30 31 32 3343 34 35 30 31 32 3329 34 35 16 17 18 1915 20 21