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Designing for
Pediatric Asthma Adherence
MedicineX, Stanford September, 28-30, 2012




Rouja Pakiman                                Lucie Richter
MFA User Experience & Interaction Design     Design Research, Senior Lecturer
California College of the Arts               California College of the Arts
The Reality for Millions of Children, Every Day
Families Struggle Adhering to the Prescribed Treatments
Asthma Prevalence*


       1. 20% ER visits

       2. 13 Million missed school days

       3. Annual healthcare costs: $50 billion**

       4. Annual costs per person: $3,259



* CDC, Vital Signs: Asthma Prevalence, US, 2001- 2009
** Cost of asthma management in children & adults combined
believe



            reinforce              frame




              act                 know


                         prompt




The Adherence Loop, IDEO 2007
believe



                     reinforce             frame




               act               prompt   know




Facilitated Adherence in Pediatrics 2012
The Current
Daily Nebulizer Experience
The child
fights back
                 ... but then gives
              in & gets board
Design Principle

->Engage the child
Parents struggle
to love their
fighting child
                    ... but they
                 empathize with
                 their child
Design Principle

->Create Positive Family Dynamics
Parents feel
guilty of torturing
their child
                  ... but do it to
               provide good care
Design Principle

->Assign a meaningful role to
        the parents
Design Principles 1.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents
Design Principles 1.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents
Design Principles 1.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents
Design Process

                        feedback


                                   Product
   ideate   prototype                or
                                   Service


                         iterate
Probe A
              Role-play to
          engage the child
In which roles
                             do people use masks to
                             get help with breathing
                                 outside of medical
                                    treatment?




Immersive Role-play Experience
In which roles
do people use masks to
get help with breathing
  outside of medical
     treatment?
- She wanted more
                            accessories, scenes
                            and set-ups

                           - He wanted more action
                            and challenges




Augmented Snorkeler & Astronaut
How might we...


1. create an appropriate bedtime activity?

2. counter the stimulating side effects ?

3. make it sustainable?

4. involve the parents proactively?
How might we...


1. create an appropriate bedtime activity?

2. counter the stimulating side effects ?

3. make it sustainable?

4. involve the parents proactively?
How might we...


1. create an appropriate bedtime activity?

2. counter the stimulating side effects ?

3. make it sustainable?

4. involve the parents proactively?
How might we...


1. create an appropriate bedtime activity?

2. counter the stimulating side effects ?

3. make it sustainable?

4. involve the parents proactively?
Storybooks
Interactive Role-play Storybook
Iterate
          Discovery!
Series of Small Studies
The Plastic Mask: the Most Intimate Part of the Experience
Children Have Great Imagination
Even a Princess Can Have Asthma!
Storybook credit: Sue Redding
Text appears in the presence of the mask
Text appears in the presence of the mask
The mask becomes the child’s magic wand
Probe B

          Family Storytelling
Parents Already Read Stories to Their Children
Parents Participate
Parents Contribute to the Content of the Stories
Each Marker Represents a Particular Storybook
Discoveries During Prototyping:


  1.   From immersive role-play concept to storybooks

  2. From stimulating the child’s imagination to
       creating a relationship between the child & the mask

  3. From parents watching the child to parents taking
       the seat next to their child
Discoveries During Prototyping:


  1.   From immersive role-play concept to storybooks

  2. From stimulating the child’s imagination to
       creating a relationship between the child & the mask

  3. From parents watching the child to parents taking
       the seat next to their child
Discoveries During Prototyping:


  1.   From immersive role-play concept to storybooks

  2. From stimulating the child’s imagination to
       creating a relationship between the child & the mask

  3. From parents watching the child to parents taking
       the seat next to their child
Design Principles 2.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents

4. Design a sustainable program

5. Fit into family lifestyle

6. Build a relationship between the child & the device
Design Principles 2.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents

4. Design a sustainable program

5. Fit into family lifestyle

6. Build a relationship between the child & the device
Design Principles 2.0


1. Engage the child

2. Create positive family dynamics

3. Assign a meaningful role to the parents

4. Design a sustainable program

5. Fit into family lifestyle

6. Build a relationship between the child & the device
Magic Mask: not a silver bullet in managing asthma
Q   &   A

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