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iKantam – Web and App specialists
Medical Answering Service Solution: Enhance Patient­­
Doctor Communication
ikantam
Chyhunachnaya Vulitsa 33
Minsk
Belarus
www.ikantam.com
Medical Answering Service Solution: Enhance Patient­­Doctor Communication
Page 2 of 3
Medical Answering Service Solution: Enhance Patient­­Doctor
Communication
RingRX is a service application designed for a medical company.
Challenge
The main idea was to create an automated medical answering service so it could support live calls
with multiple operators, text messaging, CRM and ERP functionality. The system was supposed to
help healthcare professionals manage patients and staff communication.
Solution
The team developed a complex turn­key solution.
Now it works as a HIPAA compliant phone system fit for on­call management that provides efficient
communication between patients and medical staff.
Outcome
 Automated medical answering application
 On­call management dashboard
 CRM
 ERP functionality
Scope
 Dedicated team of 5: engineers, testers, analysts
 Full­service cycle: prototyping, backlog, implementation, testing
 Service support
Technology Stack
 Ruby on Rails
 MariaDB
 JavaScript
 Backbone
 RequireJS
 Elasticsearch
3rd Party Components & APIs
 Devise ­ authorization
 JBuilder ­ JSON API
 Carrierwave ­ fileupload
 Cancancan ­ access management
 Capistrano ­ deploy
 RSpec ­ unit tests
 Cucumber ­ bdd tests
Medical Answering Service Solution: Enhance Patient­­Doctor Communication
Page 3 of 3
Quotes
Great job. Will definitely hire again!
— Doug Parent, Founder at RingRx LLC
Links
http://www.ikantam.com/portfolio/medical­answering­service­solution
Images
Contact
The best way to contact us is to contact Carl­Johan Larsson by email, details below:
Landline (Sweden): +46 8 519 72 970
Landline (US): +1 650 557 3668
Mobile (Spain): +34 651 951 281
Email: carl­johan@ikantam.com
www.ikantam.com
Schedule a meeting: https://calendly.com/carl­johan

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Medical answering service solution enhance patient­doctor communication

  • 1. iKantam – Web and App specialists Medical Answering Service Solution: Enhance Patient­­ Doctor Communication ikantam Chyhunachnaya Vulitsa 33 Minsk Belarus www.ikantam.com
  • 2. Medical Answering Service Solution: Enhance Patient­­Doctor Communication Page 2 of 3 Medical Answering Service Solution: Enhance Patient­­Doctor Communication RingRX is a service application designed for a medical company. Challenge The main idea was to create an automated medical answering service so it could support live calls with multiple operators, text messaging, CRM and ERP functionality. The system was supposed to help healthcare professionals manage patients and staff communication. Solution The team developed a complex turn­key solution. Now it works as a HIPAA compliant phone system fit for on­call management that provides efficient communication between patients and medical staff. Outcome  Automated medical answering application  On­call management dashboard  CRM  ERP functionality Scope  Dedicated team of 5: engineers, testers, analysts  Full­service cycle: prototyping, backlog, implementation, testing  Service support Technology Stack  Ruby on Rails  MariaDB  JavaScript  Backbone  RequireJS  Elasticsearch 3rd Party Components & APIs  Devise ­ authorization  JBuilder ­ JSON API  Carrierwave ­ fileupload  Cancancan ­ access management  Capistrano ­ deploy  RSpec ­ unit tests  Cucumber ­ bdd tests
  • 3. Medical Answering Service Solution: Enhance Patient­­Doctor Communication Page 3 of 3 Quotes Great job. Will definitely hire again! — Doug Parent, Founder at RingRx LLC Links http://www.ikantam.com/portfolio/medical­answering­service­solution Images Contact The best way to contact us is to contact Carl­Johan Larsson by email, details below: Landline (Sweden): +46 8 519 72 970 Landline (US): +1 650 557 3668 Mobile (Spain): +34 651 951 281 Email: carl­johan@ikantam.com www.ikantam.com Schedule a meeting: https://calendly.com/carl­johan