Value-added trainer - how trainer offer their students added value. An idea to mix the profession of the trainer with that of a consultant. A session about the idea and why. Slides from my Session at the MCT Global Summit 2018 at the Phantasialand (10:15 AM - 10:45 AM at the 23.10.2018).

1. Value-added Trainer - The Hybrid
between Trainer and Consultant
Fabian Niesen

2. Thank you to our wonderful sponsors

3. Speaker Info
Fabian Niesen
▪ Shoe size: 49in US: 14 ½
▪ MCT (5 Years), MCT RL (3 Years), MCSE,
MSCA, NCLA, etc.
▪ Senior Advisor @ Dell EMC
=> Opinions are my own
▪ https://infrastrukturhelden.de
▪ @Fabian_Niesen, LinkedIn, Xing
▪ Other Session: “AutoPilot - The power of
user-based deployment” Wed. 2:15pm –
2:45pm Room 4

4. What is a “basic” Trainer
Feedback from the classes / the Field
▪ No or Less experience from the field
▪ Only Courseware knowledge
▪ Less knowledge outside the course material
▪ Never have answers outside the course

5. What is a “average” Trainer
Feedback from the classes / the Field
▪ Some experience from the field
▪ Mostly Courseware knowledge
▪ Some knowledge outside the course material
▪ Have answers outside the course, need to investigate for deeper questions

6. What is a “Value-Add” Trainer
Feedback from the classes / the Field
▪ High experience from the field
▪ deep knowledge outside the course material
▪ Provide additional information to the Courseware
▪ Provides Best-Practise based on field experience
▪ Trained in teaching and “burn the knowledge into the brain”

7. Tipps for “burn the knowledge into the brain”
▪ Repeat important topics several times
▪ Use different media to rise the attention
▪ Make a break, if necessary
▪ Use real-world examples
▪ Use images the keeps in mind
▪ Mix the type of images
▪ Draw by live by hand instead of prepared visio
Image: https://www.pianojoe.de/code/simpsongenerator/index.php

8. Tipps for benefits in courses
▪ Provide Tipps for real-world scenarios
▪ Use real world or customer examples to explain
▪ PowerShell Scripts or examples
▪ Provide links to articles about gaps in the Courseware
▪ Provide hints for certification (Articles, videos, links,..)

9. Further tipps for benefits in courses
▪ Summary of useful content during the course
▪ Best training for trainer: Real World Projects

10. Other things that help to differentiate yourself
Analyse your self
▪ Certifications (Not only Microsoft)
▪ Branch experience (Count in years)
▪ Customer size experience (Count in seats)
▪ Field experience (Count in years)
▪ Training experience as MCT (Count in years)
▪ Special Status (MCT RL, MVP, etc.)
▪ Languages
▪ Security Clearance
Sample for me
▪ MCSA Windows 10, MCSE Productivity…
▪ 6 years in Public sector
▪ Experience with customer size up to 90k
▪ 15 Years
▪ 5 Years
▪ MCT RL
▪ German, English, Klingon
▪ Have it

11. Sample Job roles of a VAT
60% Consultant / 40 % Trainer
▪ Mainly Consultant in main topics
▪ Parttime Trainer in his area (MOC and Workshops)
40% Consultant / 40 % Trainer / 20% Project Manager
▪ Mainly Consultant in main topics
▪ Part-time Trainer in his area (MOC and Workshops)
▪ Part-time Project Manager in his area

12. Benfits from two worlds
Consultant
Product behaviour in the “wild”
Experience with customer
implementations
Field experience / practise
Trainer
Courseware and Labs
Didactic methods
Trainee based “Keep calm” Training
Vendor Best Practise

13. Questions Just ask… If to less time now
=> come to the Dell EMC Booth

14. Thank you to our wonderful sponsors

15. Please evaluate this session
Your feedback is important to us!
Please evaluate this session through
MyEvaluations on the mobile app
or website.
Download the app:
http://l.ead.me/mct-mobileapp
Go to the website:
http://events.crowdcompass.com/mctsummit