1. MATTHEWJ.BURTON
MATTHEW J. BURTON
matthew@burtonphx.com
4057 E. Sheena Dr., Phoenix, AZ 85032
480-414-8203
Highly experienced IT professional with proven track record in Linux server administration, DNS, Internet, Social
Media, and Online Technologies. Areas of expertise include:
 Linux Server Admin / VPS & Dedicated
 SSH / Bash
 Managed major accounts
 Analysis in complex problem resolution
 Superior attention to detail
 DNS / IP / Domains / Zone File Admin
 Excellent interpersonal and leadership skills
 Thrive in a fast paced dynamic environment
 Linux Command Line Interface (CLI) /
cPanel& WHM / LAMP
EXPERIENCE
Endurance International Group | 1500 N Priest Dr., 2nd Floor, Tempe, AZ 85281
Advanced Hosting Tier 2 Engineer | January 6th
, 2015 – June 9th
, 2015
o VPS & Dedicated Servers / WordPress Essentials Support Engineer
o SSH / Bash experience to diagnose common problems with load balancing, server utilization,
and Memory / CPU
o Determined if usage profiles are legitimate or malicious
o Extensive DNS / IP / Domains / Zone File Admin Experience
o Linux CLI / cPanel & WHM / LAMP expertise
o Proficient in CFSE (Endurance Proprietary CRM System)
Go Daddy, LLC | 14455 N Hayden Rd #219, Scottsdale, AZ 85260
Inbound Sales and Service Consultant | October 8th
, 2012 – October 30th
, 2014
o Supported / marketed technology products and services including VPS and dedicated
servers, email, hosting, etc.
o Enriched the lives of others and gained a sense of pride by providing a truly one-of-a-kind
experience, one customer at a time, and achieving “World Class Customer Service”.
o Superior attention to detail - one call, one customer, one unique story at a time.
o Consulted, recommend and enabled the right online product and service strategies to help
customers with their business or personal needs, diagnosed and solved problems with
varying complexity, using multiple tools and systems and advanced knowledge of internet,
social media and small business needs.

2. MATTHEWJ.BURTON
o Thrive working in a fast paced dynamic environment and understand the obligations of being a
part of a team by display outstanding interpersonal and leadership skills and also interacted and
communicated effectively, cross-functionally, with various departments within the company.
o Be a “Go-Getter”, and always looked for a good challenge and opportunity for growth.
The Men’s Wearhouse | 9019 E Indian Bend Rd Scottsdale, AZ 85250
Customer Service Associate | January 2010 – October 2012
o Contributed to a high quality work environment by supporting both the retail and rental
operations within the store.
o Consulted with customers and answered questions regarding size, style, and appropriateness of
the garment they chose based on the event in which they were attending.
o Help consult with Brides and Grooms by setting appointments and booking weddings. Helped
them understand and pick out the outfits for their event and provided recommendations on color
and style to make their dream wedding become a reality.
o Demonstrated a strong attention to detail to ensure each customer had the correct and accurate
measurements on file and ensured pick-up and drop-off procedures to guarantee a proper fit,
and convenient pick-up and drop-off.
o Supported both the sales and rental operations by exhibiting a strong attention to detail and by
using consultative questions to ensure the customer was making the correct decision in their
purchase and empowering the slogan “You will like they way you look, I guarantee it.”
The Westin: Kierland Resort & Spa | 6902 E Greenway Pkwy Scottsdale, AZ 85254
Banquet House Attendant | December 2007 – September 2008
Pool Attendant | September 2007 – December 2007
ACHIEVEMENTS
 Awarded the rank of Eagle Scout from the Boy Scouts of America.
EDUCATION
Arizona State University
In Progress (Senior year 12 credits remaining) | Political Science BS
Horizon High School
May 2004 | High School Diploma