Matthew Forster has applied for a new position and provided details of his previous work experience and qualifications. He has over 15 years of experience in hospitality management, having worked as Assistant Manager, Manager, Duty Manager, and Operations Manager at various establishments. His responsibilities in these roles included shift management, marketing, staff training, and event planning. He is proficient in Microsoft Office, web-based software, and design programs like Lightroom and Photoshop. In addition to his work skills, Forster has experience in photography having done work for music publications and artists, and was in a band that achieved some success touring and recording an album.

1. Duration 2hr
Start time 14:00
Total mark /100
For office use
NAME: MATTHEW FORSTER Location 47 Garstons Close, Titchfield. PO14 4EP DoB: 21/12/79
Please read through all questions before you start, write clearly and show your workings.
________________________
1. Please list your previous employers in chronological order, most recent first. In
each case state your job title and duration of role.
The Wyvern, Lee on Solent – Assistant Manager - 1yr
The Queens Head, Titchfield – Manager – 8yrs
The Holiday Inn, Fareham – Duty Manager – 1yr
Fratton Park, Portsmouth FC – Operations Manager – 2yrs
[25%]
2. (a) Each of these positions had many responsibilities. Please list the top 5
from the jobs stated in Q1.
Shift management – Overseeing service team, multiple departments, stock levels and finances
Marketing - Social media, online marketing, Radio and print. Flyers, posters and leaflets
Staff training – New staff, inductions, progressing existing staff and myself.
Event Planning – Budgeting, organising, promotion.
Customer service – Customers, corporate conferences, parties, weddings and business to business
[25%]
(b) Out of those above please state which tools you have used to help you
in your roles.
Microsoft Office – Word, Excel, Powerpoint, Outlook
Web based software – Social Medial, CMS (wordpress, joomla, sitecore), Google Webmaster and Adwords
Art packages – Lightroom, Paint.Net, Photoshop
My experience – Working in busy, loud and alcohol filled environments has given me many qualities that I
draw upon all the time.
[15%]
3. As well as your work based qualities, what other skills do you have.
I have an interest in photography and was approached by an online music magazine (PunkProspect) to
be a photographer for them. They published some work of mine and my photos have also been used by
established artist like Killswitch Engage, Butch Walker, Therapy? and Josh Doyle
Music is another passion of mine. My last band gained national radio play, used on international TV and
covered by a worldwide magazine. We a number of small tours and recorded an album in California [35%]
NO CALCULATOR - END OF PAPER