Specifically aimed at personal performance by examining together obstacles to obtaining top level performance and providing ways to overcome them.

1. What is it about….?
Mastering the Essentials of an Advanced PA 2015
23rd - 27th November 2015
Four Points By Sheraton Hotel Sheikh Zayed Road Dubai
“5 day program for the Modern PA’S ,Executive Assistants & Senior Public
Officers”
This five day course is designed to engage and entertain, as well as
inform .
It is specifically aimed at individual/ personal performance. Our trainer
examines together obstacles to obtaining top level performance and
providing ways to overcome them.
We consider and assist you to implement as necessary all actors which
can lead to superior performance in your role.
Outcome
Walk away with a map for the future having picked up techniques to
help you get there. Be seen as a key member of the management team
and invaluable to your executive/s
Job Nelson from Namibia
loves Living and working
with other people, in
multicultural environments,
in positions where
communication is important
and situations where team-
work is essential.
He has a wealth of
experience in Training of
Human Resource,
Consultancy and Research.
Being a Facilitator/Trainer/Lecturer, he often trains team members to cope
with ORGANIZATIONAL SKILLS AND COMPETENCIES
Coordination and administration of people, projects and budgets; at work,
in voluntary work.
Book Now——email registration@globalfocus.co.ke
Who Should Attend? You need to be employed as a senior PA, EA,
Executive PA or Office Manager; alternatively you need to be expecting an
imminent appointment. .This program is also highly recommended for
public officers
Our Facilitator...

2. Contact us;
info@globalfocus.co.ke,
registration@globalfocus.co.ke
Tel: 254 20 2143164, +254 20 5255202
Mobile: +254 737183876,
+254 722 781702
Fax: +254 020651960
Programme
Training Methodology:
The methodology is based on interactive
learning, i.e. learners will learn by doing.
Furthermore learners will use examples from
their own organisations, thus ensuring that
the learning is anchored at their workplace.
Role plays and interactive experiential
sessions will ensure that the learning stays
anchored back at the workplace. As with all
Global Focus training programmes, we strive
to effect actual change back at the
workplace through effective and practical
outcomes based training.
Time 8.30am –9am 9am –
10.30am
15 min 11am –1am 1am –2pm 2pm-4pm 4pm –4.30 pm
Sunday Check in Check in Check in Check in
Mon Registration Morning
session
Tea Break Mid session Lunch Afternoon
session
Tea break
Tue Registration Morning
session
Tea Break Mid session Lunch Afternoon
session
Tea break
Wed Registration Morning
session
Tea Break Mid session Lunch Afternoon
session
Tea break
Thu Registration Morning
session
Tea Break Mid session Lunch Afternoon
session
Tea break
Fri Registration recap Tea Break Sharing &
Question time
lunch Certification Close of
program &
photos
Book and pay by 15th October 2015 and
Get a FREE TABLET!

3. Contact us;
info@globalfocus.co.ke,
registration@globalfocus.co.ke
Tel: +254 20 2143164,
+254 20 5255202
Mobile: +254 737183876,
+254 722 781702
Fax: +254 020651960
www.globalfocus.co.ke
Day 1:
 Organisational Behaviour
 Management Principles and Practices
 Effective Supervision
 Secretarial and Administrative Roles
 Introduction to Office Ethics
 Equipment that Improves Office Efficiency
 Managing Stress in the Workplace & How to Handle Bosses
 Promoting Diversity in the Workplace
 Gender Emancipation in the Work Environment
Day 2:
 Developing a Professional Image
 Communication and Social Protocol
 Emotional Intelligence
 Anger Management
 Written Business Communication
 Proposal Writing
 Telephone Skills and Telephone Etiquette
 Effective Meetings Planning and Management
 Strategic Management
Day 3:
 Action Planning & Prioritising
 Identifying Different Methods of Filing
 Effective and Efficient Filing Systems
 How to ensure the Effectiveness of Filing Systems
 Management of Electronic Records, Issues, Challenges,
Problems
 Workplace Basic Finance
 Stock Control and Stationery
 Managing Stationery Supplies and Stock
Day 4 & 5
 Environmental Monitoring and Management Planning for
the Office Environment
 Waste Management
 Occupational Health and Safety
 Fire Hazard Safety Management
 Basic First Aid
 Enforcement of Safety Drills .
 Promoting The Green Economy
 Green Logistics
 Responsible Procurement & Sustainable
Procurement
 Product Stewardship
 Environmental Sustainability and Operations
Management
 Global Environmental Leadership Case Studies
Day 5 continuation:
 Recap of the whole course
 Team building and interactive discussions.
 One on one consulting the trainer
 Certification & Photography

4. PADUBNOV2015
Organization’s Name :
First Name Second Name Position Telephone Email
1
2
3
4
Address, City & Country:
Investment Involved ;
Ksh 265,500 VAT Excl /delegate OR USD 2700 VAT Exc per delegate.
Cost does not Include accommodation and transport
Book and pay by 15th October 2015 and Get a FREE TABLET!
Register & pay for two Delegates by 30th October and a Third one
comes for Free. Registration Deadline: 12th November 2015
Group Discount Available: Register 3 or more and
receive 10% off standard Rate. Condition: Group
Discount applies for booking made simultaneously and
on one invoice only. Only one discount applies. Group
Discount applies to standard Rates Only.
Pay Cheque; Global Focus Training Group Ltd
Note: Payment is required prior to attending the Workshop, Within 5 days after receipt of Global Focus Invoice.
Authorization Details. NB this booking is invalid without an authorized Signature
I hereby confirm that there are funds available for this training; Tick
Name of Authorizer Email Contact & Name Position Date & Signature
Terms & Conditions:
1. Fees are inclusive of program materials, lunches, refreshments and event material at the training venue
2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from receipt of invoice. PLEASE NOTE: payment must be received
prior to the training date. A receipt will be issued on payment. Due to limited training space, we advise early registration to avoid disappointment. A 50% cancellation fee will be
charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time.
3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14 days before the event are allowed. Substitutions between 14 days and
the date of the event will be allowed subject to an administration fee of equal to 10% of the Total fee that is to be transferred. Otherwise all bookings carry a 50% cancellation
liability immediately after a signed sales contract has been received by Global Focus Training Group Ltd(as defined above).
Cancellations must be received in writing by mail or fax four (4) weeks before the conference is to be held in order to obtain a full credit for any future Global Focus Training Group
Ltd. Thereafter, the full training fee is payable and is non refundable. The service charge is completely non-refundable and non-creditable. Payment terms are five days and pay-
ment must be made prior to the start of the conference. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees that in case of
dispute or cancellation of this contract that Global Focus Training Group Ltd will not be able to mitigate its losses for any less than 50% of the total contract value. If, for any reason,
Global Focus Training Group Ltd decides to cancel or postpone this training, Global Focus Training Group Ltd is not responsible for covering airfare, hotel, or other travel costs in-
curred by clients. The training fee will not be refunded, but can be credited to a future training. Event program content is subject to change without notice.
4. Copyright etc: All intellectual property rights in all materials produced or distributed by Global Focus Training Group Ltd in connection with this event is expressly reserved and
any unauthorized duplication, publication or distribution is prohibited.
5. Data Protection: Client confirms that it has requested and consented to Global Focus Training Group Ltd retaining client information on Global Focus Training Group Ltd database
to be used by Global Focus Training Group Ltd and passed to selected third parties, to assist in communicating products and services which may be of interest to the client.
6. Important note. While every reasonable effort will be made to adhere to the advertised package Global Focus Training Group Ltd reserves the right to change event dates, sites
or location or omit event features, or merge the event with another event, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers
shall be made. In the event that Global Focus Training Group Ltd permanently cancels the event for any reason whatsoever, (including, but not limited to any force majeure occur-
rence) and provided that the event is not postponed to a later date nor is merged with another event, the Client shall receive a credit note for the amount that the Client has paid to
such permanently cancelled event, valid for up to six months to be used at another GFTG Ltd Event. No refunds, part refunds or alternative offers shall be made.
7. Governing law: This Agreement shall be governed and construed in accordance with the law of Kenya. However, Global Focus Training Group Ltd only is entitled to waive this
right and submit to the jurisdiction of the courts in which the Client's office is located.
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