Mary S. Held is the president of Mary Held & Associates, LLC, a consulting firm that specializes in helping organizations improve workforce performance through coaching, training, and consulting. With over 20 years of experience in both large and small private and public sector organizations, Mary is a nationally recognized business consultant with expertise in leadership development, team effectiveness, performance management, and career development. She holds a Masters degree in talent development from The Ohio State University and a Bachelors degree from The University of Akron.