Mary MacRae Warren has over 8 years of experience in journalism, teaching, sales, and marketing. She currently works as an Outbound Sales Representative for Time Warner Cable, where she sells additional services to existing customers. Prior to this, she held roles such as Social Media Manager, Copywriter, and Ad Sales Representative for various companies. She also has experience as an independent consultant creating content for magazines and websites.

1. Mary MacRae Warren
2 Tiffany Place, Durham, NC 919.294.4341(h) 917.687.4021 (c) marymacraewarren@yahoo.com
SUMMARY OF QUALIFICATIONS:
Accomplished, award-winning journalist published in print and new media, specializing in online content,
newsletters, new media and social networking & media management. More than eight years of teaching
experience. Recently transitioned into sales & marketing.
November 2010 to present
Outbound Sales Representative Time Warner Cable, Morrisville, NC
Calling lead lists of qualified TWC customers to add revenue-generating services; requires thorough
product knowledge and rapport-building abilities in order to sell product value and generate revenue.
Focused, accomplished at connecting with clients and overcoming objections; highly productive and
efficient in a high volume call center; excellent customer care skills.
2009 to present
Avon Independent Sale Representative
Generate leads and customer base for direct sales of beauty, fragrance and skincare products; number one
in sales as a new recruit and currently sixth in sales as an established representative. Finished sales year
with more than $20,000 in personal sales and over $50,000 in unit sales.
2009 June 2010
Social Media Manager, RefreshMyNest, San Francisco, CA
Implement Twitter, Facebook, ePR and marketing for eco-conscious website partnered with SANYO & eco-
experts Lisa & Ron Beres of Green Nest.
Copywriter, Tarantula developed targeted email campaigns, created content for RefreshMyNest website &
marketing initiatives.
Advertising sales: Wine & Dine Inc., Shrewsbury, NJ Agency ad sales for the NY Times and the NY Daily
News as well as the NJ Star Ledger
Instructor Food Writing: The Basics for WomenonWriting.com
Founder in 2007 of Eat. Drink. Memory., a blog devoted to food, drink, & culinary travel.
Founder, BackstoryNYC, public relations, communications & freelance writing
2007-2009
Brooklyn Food Examiner & NY Culinary Travel Examiner at Examiner.com
Adjunct Lecturer & Writing Center Coordinator
Medgar Evers College, City University of New York, Brooklyn, NY
Contract Work
Family Time, Cool Culture, Brooklyn, NY
Created content for quarterly print magazine.
Developed e-zine content for opt-in newsletter.
Tarantula, NY, NY, Copywriter & Project Manager (ongoing)
Wrote content copy; created RFPs for web development.
Pitched and wrote content for new client acquisition.
Project management liaison between programmers & clients.
Social media management & digital marketing

2. Davler Media, NY, NY
Author of Mrs. Cleavage's Diary, Mom blog at NYMetroParents.com.
Freelance articles for print and online publications.
Former Staten Island and Bronx Calendar Editor.
Other: Queens Courier, Bayside, NY & West Side Spirit, NY, NY
Freelance, focus on business and community.
2000-2001 Office.com, NY, NY
Developed, pitched & reported stories for business, e-commerce, information technology, transportation,
medicine and pharmaceutical content areas.
1998-2000 Tarantula, NY, NY
Wrote web content, copy, banners & headlines on a freelance basis.
1982-1987 The Pilot, Southern Pines, NC
Reported, researched & wrote newspaper articles.
Education:
B.A., UNC-CH, School of Journalism, (1982); M.F.A, Brooklyn College, Creative Writing, (1993)
Recognition:
NC Press Association Award for News Writing, Two-times Honorable Mention Writer's Digest Short Story
Contest, Brooklyn College MacArthur Scholarship for Promising Young Writer (Fiction)
Skills: MS Word, Excel, PowerPoint, PC & Mac, online content management tools, familiarity with basic
HMTL
References: Excellent references available on request