This document contains the resume of Mary Ann Riego Magno. It summarizes her professional skills and experiences working in information technology roles at the Department of Agriculture and Armed Forces and Police Savings and Loans Association Inc. She has a bachelor's degree in information technology and is proficient in Microsoft Office, networking, hardware servicing, and software installation. Her most recent role is as a Data Controller II at the Department of Agriculture, where her duties include supervising switchboard operators and telephone systems.

1. MARY ANN RIEGO MAGNO
Permanent Address:Blk. 22 L11, Queen of Family St.,
Our Lady of Lourdes Subd. Cupang, Antipolo, Rizal
Contact Number: 09102664058 / 09265216505
E-mail: riegomaryann@yahoo.com
OBJECTIVE
 Seeking a position to utilize my skills and abilities in the Information
Technology Industry that offers Professional growth while being resourceful,
innovative and flexible.
 To obtain and secure a position that will enable me to use my organizational
skills, my ability to work well with people, quick learning skills, and to have
the opportunity to learn and improve my skills for the better.
PROFESSIONAL SKILLS
 With a Bachelor’s degree in Information Technology; Knowledgeable in basic
networking, computer hardware servicing, software installation and PC troubleshooting.
 Proficient in Microsoft Office application (Word, Excel, and PowerPoint).
 Work effectively both as team member and independently.
 Enthusiastic and committed
WORK EXPERIENCE
 Department of Agriculture (Office of the Secretary)
Information and Communications Technology Service
Elliptical Road, Diliman, Quezon City
Data Controller II
September 1, 2014 – Present
Duties and Responsibilities:
Telecommunications Operator
o Supervise the work of small group of switchboard operators.
o Prepare work schedules of operators and apprentices and monitors the
telephone system.
o Records and make report on its general efficiency
o Receives reports of line and switchboard complaints and take measures
to solve them.
o Operates the switchboard during lunch or break time, or when telephone
traffic is heavy, rates efficiency of subordinates.
o Monitoring incoming calls and place long distance calls as requested by
DA employees and high ranking officials.
o Compiles, prepares, and distributes reports and statistics.
o Performs other related duties as required.

2.  Department of Agriculture (Office of the Secretary)
Information and Communications Technology Service
Elliptical Road, Diliman, Quezon City
On-the-Job Training
December 2013 – March 2014
Duties and Responsibilities:
o Assist in network troubleshooting
o Maintaining Internet connectivity of the Department
o Troubleshooting and maintaining of computers
o Do some activities that may be assigned from time to time
o Computer Hardware and Software Troubleshooting
 Armed Forces and Police Savings and Loans Association Inc. (AFPSLAI)
Information System Division
Elliptical Road, Diliman, Quezon City
On-the-Job Training
April – June 2013
Duties and Responsibilities:
o Assist in network troubleshooting
o Maintaining Internet connectivity of the Department
o Troubleshooting and maintaining of computers
o Computer Hardware and Software Troubleshooting
PERSONAL INFORMATION
Date of Birth: October 08, 1993
Gender: Female
Height: 5’ 2”
Weight: 52 kls.
Civil Status: Married
Age: 23 years old
Nationality: Filipino
Religion: Christian
Tertiary: Bachelor of Science in Information Technology 2010-2014
Roosevelt College System
Lamuan, Marikina City
Secondary: Santa Cruz Institute 2006-2010
Sta. Cruz, Marinduque
Elementary: Botilao Elementary School 2001-2006
Botilao Sta. Cruz Marinduque
EDUCATIONAL BACKGROUND

3. SEMINARS/WORKSHOPS ATTENDED
TITLE OF
SEMINARS/WORKSHOPS
ATTENDED
INCLUSIVE DATES OF
ATTENDANCE CONDUCTED/ SPONSORED BY
From To
Volunteer, Y4IT Youth Congress 2011 2013 University of the
Philippines(Diliman, Quezon
City)
Network Infrastructure 02/03/2012 02/03/2012 Roosevelt College, Marikina
MS SQL SEVER 2005 02/12/2014 02/12/2014 Quezon City
CHARACTER REFERENCES
Engr. Aldrin Badua Phil. Center for Postharvest Dev. &
Mechanization (PhilMec)
CLSU Compound, Science City of Muños,
Nueva Ecija
CP No. 09328623681
Dr. Honorio C. Flameño Division Chief
Network Operation and Management Division
Information and Communication Technology
Service (ICTS)
Department of Agriculture
Elliptical Road, Diliman, Quezon City
Telefax Nos. (632) 924.3333; (632) 928.8765 to
68 local 2504 to 2506
Jaime O. Lansangan CMT II
Department of Agriculture
Elliptical Road, Diliman, Quezon City
Telephone No. 928.8765 to 68 local 2509
I hereby affix my signature to certify that all facts contained above are true and
correct to the best of my knowledge.
________________
Applicant Signature