This document contains the resume of ROI VINCENT B GUIA. It summarizes his objectives, work experience, education, seminars/trainings, and personal information. His most recent work experience was as an IT Staff at Fujitsu Die-Tech Corporation of the Philippines from September 2015 to March 2016, where his duties included delivering technical support, resolving hardware/software issues, and managing user accounts. He obtained a Bachelor's degree in Information Technology from Laguna State Polytechnic University and lists relevant technical skills like hardware/software troubleshooting and video/photo editing. Contact information and references are also provided.

1. ROI VINCENT B GUIA
093 Brgy San Cristobal San Pablo City
09365722738
roi_guia02@yahoo.com
______________________________________________________________________________
OBJECTIVES
To work in a company where I could apply my knowledge and develop my personality as
a career person while utilizing my skills for the benefits of the company
 Skilled in providing effective technical support in hardware and software issues
including diagnosis and troubleshooting
 Both independent and team worker, as required.
 Ability to multi-task and prioritize effectively.
 Poised and patient when dealing with clients
 Hands-on experience in creating user accounts; including user rights, security and
groups creation
 Knowledgeable in video and photo editing
WORKING EXPERIENCE
IT Staff
I.T Department
Fujitsu Die-Tech Corporation of the Philippines
Laguna Technopark, Biñan, Laguna, Philippines
September 29, 2015– March 1, 2016
Duties and Responsibilities:
 Delivering service and support to employees using remote desktop application
 Interacting with employees to provide and process information in response to
inquiries, concerns, and requests
 Resolving technical hardware and software issues involving system and network
problems and more
 Managing computer, printer, IP phone setup and deployment for new employees
 Setting up new users' accounts and email
 Installing, testing and configuring new peripheral equipment and software
 Maintaining inventory of all equipment, software and software licenses

2.  Assigning users and computers to proper groups in Active Directory
 Configuring and maintenance of Fujitsu Tablet PC for the production use.
 Monitoring and updating anti-virus software
EDUCATIONAL ATTAINMENT
Tertiary : Laguna State Polytechnic University
Brgy. Del Remedio San Pablo City
Bachelor of Science in Information Technology
2011- 2015
Secondary : Col Lauro D Dizon Memorial National Highschool
Mabini Ext. San Pablo Ciy Laguna
2007- 2011
Primary : PlacidoEscudero Memorial School Center
Brgy. Sta Elena San Pablo City
2001- 2007
SEMINARS AND TRAININGS ATTENDED
 Competent in Computer Hardware Servicing- NC2
Tesda (STI San Pablo)
November 15, 2014
 Internship
Junior Technical Assistant
On The Job Training Shindengen Philippines Corporation (SDP)
Carmelray Industrial Park Canlubang Laguna
November 2014- March 2015
 9th
and 10th
Y4IT (Philippine Youth Congress on Information Technology)
University of the Philippine, Diliman Quezon Ciy
September 23,2011 and September 13, 2012
 12th
Y4IT (Philippine Youth Congress on Information Technology)
SMX Convention Center, Pasay City
September 14, 2014

3. PERSONAL INFORMATION
Age : 21
Date of Birth : January 2, 1995
Gender : Male
Civil Status : Single
Height : 5’5”
Weight : 70 kg.
Nationality : Filipino
Religion : Catholic
CHARACTER REFERENCES
Neirro C. Ilagan
IT Professor
Laguna State Polytechnic University- SPCC
0929-826-2691
Mr. Eric John Calimlim
IT Administrator
Shindengen Philippines Corporation, Calmelray Industrial Park 1
0999-4046-937
Ms. Diana Dela Cruz
IT Supervisor
Fujitsu Die-Tech Corporation of the Philippines
0917-804-9012
I hereby certify that the above information is true and correct according to my knowledge and
belief.

4. _______________________
ROI VINCENT B GUIA
Applicant