SlideShare a Scribd company logo
PRESENTED BY,
PRADEEP KUMAR
o Maruti Udyog limited established in 1981.
First prduction commenced in 1983 Gurgaon,
India
o Competed to Hindustan motors by launching
Maruti 800 in 1984.
o On 17th September,2001 Maruti Udyog was
renamed to Maruti Suzuki India Limited.
o It is subsidiary of Suzuki Motor Corporation of
Japan.
o Maruti has more than 6 million satisfied customers
in India
 Joint venture agreement with Suzuki Motor in
1983 with 26% of equity.
 In 1987 Suzuki raises equity to 40%
 In1992 Suzuki again raises equity up to 50%
 And Maruti become a non-government
organization managed on the lines of Japanese
management practices
About…
 Maruti has a network of 391 sales outlets across
230 cities all over India.
 The service network covers 1,113 towns and cities,
bolstered by 2,142 authorized service outlets
 The company's change in strategy and emphasis
on developing effective marketing communications
was their highlights.
 Chairman : Mr. R. C Bhargava
 CEO : Shinzo Nakanishi
Organizational Structure
Mr. R. C. Bhargava
Chairman
Mr. Shinzo
Nakanishi
Managing Director
and CEO
Mr. Manvinder
Director
Mr. Amal Ganguli
Director
Cont…..
DIZIRE
MAJOR COMPETITORS
Segmentation of Market
PassengerVehicle 15.96%
CommercialVehicle 3.95%
Threewheelers: 3.60%
Twowheelers: 76.49%
Why do customer likes Maruti?
 Maruti ranked highest in customer satisfaction with
after-sales service.
 True value
 Driving school
 Authorized service
station
 Insurance (2OO2)
 Genuine accessories
SHARE PRICES
Share prices
Strengths
 Distributor network brand loyalty, Japan technology
and Service distribution
 After sales service
 Cost-effective
 Low maintenance
 Indian middle-class
 Low price,
 High fuel efficiency,
Weaknesses
 Low Resale value
 Low engine capacity.
Opportunity
 High end car segment
 Overseas market
 Improve handling
 Add extra features to small segment cars
 Attracting youth
 Export small cars
Threats
 Fuel price
 Foreign brands
 Price high of raw material
 Small car competition
Key competitors
 Tata Motors
 Hyundai
 Ford
 FIAT
 General Motors
 Honda
Latest launch & upcoming model

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MARUTI SUZUKI

  • 2. o Maruti Udyog limited established in 1981. First prduction commenced in 1983 Gurgaon, India o Competed to Hindustan motors by launching Maruti 800 in 1984. o On 17th September,2001 Maruti Udyog was renamed to Maruti Suzuki India Limited. o It is subsidiary of Suzuki Motor Corporation of Japan. o Maruti has more than 6 million satisfied customers in India
  • 3.  Joint venture agreement with Suzuki Motor in 1983 with 26% of equity.  In 1987 Suzuki raises equity to 40%  In1992 Suzuki again raises equity up to 50%  And Maruti become a non-government organization managed on the lines of Japanese management practices
  • 4. About…  Maruti has a network of 391 sales outlets across 230 cities all over India.  The service network covers 1,113 towns and cities, bolstered by 2,142 authorized service outlets  The company's change in strategy and emphasis on developing effective marketing communications was their highlights.  Chairman : Mr. R. C Bhargava  CEO : Shinzo Nakanishi
  • 5. Organizational Structure Mr. R. C. Bhargava Chairman Mr. Shinzo Nakanishi Managing Director and CEO Mr. Manvinder Director Mr. Amal Ganguli Director
  • 6.
  • 9. Segmentation of Market PassengerVehicle 15.96% CommercialVehicle 3.95% Threewheelers: 3.60% Twowheelers: 76.49%
  • 10. Why do customer likes Maruti?  Maruti ranked highest in customer satisfaction with after-sales service.  True value  Driving school  Authorized service station  Insurance (2OO2)  Genuine accessories
  • 13.
  • 14. Strengths  Distributor network brand loyalty, Japan technology and Service distribution  After sales service  Cost-effective  Low maintenance  Indian middle-class  Low price,  High fuel efficiency,
  • 15. Weaknesses  Low Resale value  Low engine capacity.
  • 16. Opportunity  High end car segment  Overseas market  Improve handling  Add extra features to small segment cars  Attracting youth  Export small cars
  • 17. Threats  Fuel price  Foreign brands  Price high of raw material  Small car competition Key competitors  Tata Motors  Hyundai  Ford  FIAT  General Motors  Honda
  • 18. Latest launch & upcoming model