Social Madia Marketing advantage or disadvantage .
Advantage - social media played a pivotal role in the success of Sweet Delights bakery. By leveraging social media platforms effectively, Sarah was able to connect with her target audience, build brand awareness, foster customer loyalty, and drive business growth. This example demonstrates how social media can be a boon for small businesses seeking to expand their reach and thrive in a competitive market.
Background:
A small bakery named "Sweet Delights" located in a suburban area was struggling to attract customers despite offering high-quality baked goods. The owner, Sarah, recognized the potential of social media to expand her customer base and increase brand awareness.
Implementation:
Sarah decided to create social media profiles for Sweet Delights on platforms like Facebook, Instagram, and Twitter. She began by posting visually appealing images of her baked goods, along with behind-the-scenes glimpses of the baking process and engaging captions. She also interacted with her audience by responding to comments, messages, and inquiries promptly.
Results:
Increased Brand Visibility: Within a few weeks of active social media presence, Sweet Delights gained traction online. People in the local community started following the bakery's social media pages, sharing posts, and tagging friends, thereby increasing brand visibility.
Engaged Customer Base: Social media provided a platform for Sarah to engage directly with her customers. She encouraged feedback, suggestions, and reviews, which helped her understand customer preferences and improve her offerings accordingly.
Promotion and Offers: Sarah utilized social media to promote special offers, discounts, and promotions. By announcing exclusive deals on social media platforms, she incentivized followers to visit the bakery and make purchases.
Community Building: Sweet Delights' social media presence facilitated the formation of a loyal customer community. Customers shared their positive experiences, recommended the bakery to others, and even organized small meetups at the bakery, fostering a sense of belonging and camaraderie.
Business Growth: Over time, the bakery's social media strategy contributed to significant business growth. The increased foot traffic and online orders translated into higher sales revenue, allowing Sarah to expand her product line, hire additional staff, and even open a second location in a nearby town.
Disadvantage - case study highlights the negative impact of social media on the mental health and well-being of teenagers. Excessive social media usage was linked to increased anxiety, depression, negative body image, cyberbullying, FOMO, and sleep disturbances. These findings underscore the importance of promoting healthy digital habits and fostering offline connections to mitigate the adverse effects of social media on young people's mental health.
Marketing_social_media_advantages and disadvantages.pptx
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12. Examples of social media platform
1.Facebook
2.Instagram
3.Twitter
4.LinkedIn
5.TikTok
6.Snapchat
7.Pinterest
8.YouTube
9.WhatsApp
10.Reddit
• These platforms serve as online spaces for users to create, share, and interact with
content, connecting people worldwide and facilitating communication, networking, and
entertainment.
13. Social media is considered a boon for
several reasons:
1. Global Connectivity: Social media platforms enable people from different parts of the world to connect and
communicate instantly, fostering global friendships and collaborations.
2. Information Sharing: Social media allows for the rapid dissemination of information, news, and ideas, promoting
awareness and facilitating discussions on various topics.
3. Business Opportunities: Social media provides a platform for businesses to reach and engage with their target
audience, advertise their products or services, and build brand awareness at a relatively low cost.
4. Educational Resources: Many educational institutions and experts share valuable resources and knowledge on social
media platforms, making learning more accessible and interactive for people of all ages.
5. Supportive Communities: Social media offers a space for individuals with similar interests or experiences to come
together, share advice, offer support, and form meaningful communities, fostering a sense of belonging and
camaraderie.
6. Amplifying Voices: Social media empowers individuals to share their perspectives, opinions, and stories with a wide
audience, amplifying voices that may have been marginalized or overlooked in traditional media channels.
7. Crisis Response and Relief: During times of crisis or natural disasters, social media platforms are often used to
disseminate emergency information, coordinate relief efforts, and connect people in need with assistance.
8. Creativity and Expression: Social media encourages creativity and self-expression through various forms of content,
such as art, photography, music, writing, and videos, allowing individuals to showcase their talents and passions.
9. Political Engagement: Social media has become a significant platform for political discourse, activism, and civic
engagement, enabling citizens to express their opinions, mobilize for causes, and hold leaders accountable.
10.Personal Development: Social media can provide opportunities for personal growth, networking, and professional
development through access to mentors, role models, and resources in diverse fields.
Overall, social media has the potential to enrich lives, facilitate connections, and empower individuals and communities in
numerous ways, making it a valuable asset in today's digital age.
14. Social media is considered a bane for
several reasons:
1. Negative Impact on Mental Health: Excessive use of social media has been linked to increased feelings of loneliness, depression,
anxiety, and low self-esteem, as users compare their lives to curated and often unrealistic portrayals of others.
2. Cyberbullying and Harassment: Social media platforms can be breeding grounds for cyberbullying, harassment, and online abuse, with
users facing threats, insults, and malicious rumors that can have serious psychological consequences.
3. Privacy Concerns: Many social media platforms collect vast amounts of personal data from users, raising concerns about privacy
breaches, data misuse, and unauthorized access to sensitive information by third parties.
4. Addiction and Distraction: Social media addiction is a growing problem, with users spending excessive amounts of time scrolling
through feeds, liking posts, and seeking validation, often at the expense of real-world relationships, responsibilities, and productivity.
5. Spread of Misinformation: Social media platforms have been criticized for their role in spreading misinformation, fake news, and
conspiracy theories, which can manipulate public opinion, fuel polarization, and undermine trust in credible sources of information.
6. Impact on Relationships: Excessive use of social media can strain interpersonal relationships, leading to conflicts over jealousy, trust
issues, and differing opinions, as well as creating unrealistic expectations about romance and friendship.
7. Negative Body Image: Social media's emphasis on appearance and beauty standards can contribute to body image issues and eating
disorders, as users feel pressure to conform to unrealistic ideals promoted by influencers and celebrities.
8. Distrust in Institutions: Social media has facilitated the rapid spread of conspiracy theories and mistrust in institutions such as
government, science, and mainstream media, leading to societal divisions and undermining confidence in democratic processes.
9. Online Radicalization and Extremism: Extremist groups and individuals use social media platforms to recruit, radicalize, and spread
hate speech, propaganda, and violent ideologies, posing a threat to social cohesion and public safety.
10.Digital Exhaustion: The constant stream of information, notifications, and social comparisons on social media can lead to digital
exhaustion and burnout, with users experiencing feelings of overwhelm, stress, and fatigue from being constantly connected.
While social media offers numerous benefits, it also presents significant challenges and risks that need to be addressed to create a healthier
and more responsible online environment.