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Marketing technology to industry
            What industry wants
                       14/09/10
                Joaquim Llorente
Contents

                                                              Product innovation

                                                              Technology acquisition

                                                                Demand-pull

                                                                Technology-push

                                                              Learnings

                                                              Conclusion

                                                              Bibliography




2   Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition           Learnings                Conclusions




                                                                Red oceans

                                                                They are all the industries in
                                                                existence today: the known
                                                                market space.

                                                                In the red oceans, industry
                                                                boundaries are defined and
                                                                accepted, and the competitive
                                                                rules of the game are known.
                                                                Here companies try to
                                                                outperform their rivals to grab a
                                                                greater share of product or
                                                                service demand. As the market
                                                                space gets crowded, prospects
                                                                for profits and growth are
                                                                reduced. Products become
                                                                commodities or niche, and
                                                                cutthroat competition turns the
                                                                ocean bloody.



3    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition           Learnings                Conclusions




                                                                Blue oceans

                                                                They denote all the industries not
                                                                in existence today: the unknown
                                                                market space, untainted by
                                                                competition.

                                                                In blue oceans, demand is
                                                                created rather than fought over.
                                                                There is ample opportunity for
                                                                growth that is both profitable
                                                                and rapid. In blue oceans,
                                                                competition is irrelevant
                                                                because the rules of the game
                                                                are waiting to be set. Blue
                                                                ocean is an analogy to describe
                                                                the wider, deeper potential of
                                                                market space that is not yet
                                                                explored.



4    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition           Learnings                Conclusions




                                                               Purple cow

                                                               Today, the one sure way to fail is
                                                               to be boring. Your one chance
                                                               for success is to be remarkable.

                                                               We have now moved into an
                                                               era where markets are largely
                                                               satisfied, and that to be noticed
                                                               a product and its marketing
                                                               need to be remarkable to be
                                                               seen at all, let alone to sell.

                                                               The only way now to gain
                                                               attention in a market is to not
                                                               only market a product in a
                                                               remarkable manner, but also to
                                                               have a remarkable product to
                                                               market.



5    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition           Learnings                Conclusions


                                                               Survival of the sexiest

                                                               From a fitness perspective, this
                                                               “psychodelic feather duster”
                                                               actually provides a competitive
                                                               disadvantage. He can’t run. He
                                                               can’t fly.

                                                               In order to understand his
                                                               appearance, we must consider
                                                               the female because, in nature
                                                               as in life and in business, it is
                                                               always the “customer” who
                                                               takes the ultimate decision (go –
                                                               no go).

                                                               With the tail, the peacock is
                                                               actually telling the female that
                                                               he is so incredibly fit, he can
                                                               afford to carry around this
                                                               awkward adornment and still be
                                                               alive and have a good life.


6    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition           Learnings                Conclusions

Innovation approach




7    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition             Learnings                   Conclusions
         Team dynamics – How technology is integrated in the process?
         Solar energy and air-freshener category


(USER NEED)                                (BUSINESS INTEREST)             (technology PERSPECTIVE)


there is a trend called “GREEN COOL”:      INDEED, WE could actually       These are all THE solar panels
PeopLE want to show they are using         increase the price as a         available in the market, Each ONE
“green” Products.                          “premium” object!               PERFORMING DIFFERENTLY.


What IF we use THE solar panels NOT ONLY   AND sO, WE CAN ASSUME tHE       We can also consider last MIT
as aN ENERGY SOURCE, BUT ALSO AS A         EXTRA COST versus A             developmenTS with textiles and
DECORATion theme?                          battery OPERATED PRODUCT!       paintS.




8    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation     Technology acquisition              Learnings                   Conclusions
         Team dynamics – How technology is integrated in the process?
         Solar energy and air-freshener category


(USER NEED)                              (BUSINESS INTEREST)            (technology PERSPECTIVE)


We should EXPLORE in which contexts WE   That Is excellent! WE CAN      I’m working IN THE “toilet care”
CAN TAKE ADVANTAGE FROM direct sun       USE THE SUN to increase non-   project with microencapsulation
effect…                                  powered air- freshener         solutions.
                                         performance!
WHAT IF WE STICK A DEVIce ON THE CAR                                    This technology can contain
WINDOW? we MUST CHECK if that makeS      IF SO, WE CAN CREATE A NEW     fragrance as an active principle to be
sense from a user perspective!           CATEGORY IN THE MARKET!        broken by water or also by UV action…




9    Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

   Innovation funnel




10 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions




11 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation         Technology acquisition            Learnings               Conclusions

                                  Our process

    GATE 1                               GATE 2                              GATE 3
                                         NON DISCLOSURE AGREEMENT            Evaluation agreement
    SELECTION OF PROVIDERS
    OF INTEREST                          LETTER OF intent                    Technical evaluation reports
                                         Technology scouting report          Commercial contracts
                                         IP search report



             Stage 1                                        Stage 2
             Technical                                      OPPORTUNITY
             assessment                                     ASSESSMENT
             plan and execute                               technology protection
             feasibility testing
                                                            market assessment
             develop action plan
             FOR STAGE 2                                    manufacturing assessment




                                                                       deliverables




12 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition                     Learnings                   Conclusions

                               Zobele Group
                                                                                      Headquarters
                                                                                      7 manufacturing plants
                                                                                      3 Design & Development facilities
                                                                 Trento/Verona
                                                                                       1 Innovation Center




                                                       Striama


                                           Barcelona




  Hermosillo
                                                                                                Shenzhen
                                                                                 Guwahati




                            Porto Alegre




13 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

                               What we do




14 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
PRODUCT
  INNOVATION
                   +         PRODUCT
                           DEVELOPMENT
                                             +      MANUFACTURING
                                                       SUPPLY
                                                                         =          ONE STOP
                                                                                     SHOP



15 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

                               Demand Pull


                                                             Liquid Fogo

                                                             New under the Fogo brand is a
                                                             liquid electric repellent mosquito
                                                             refill, claimed to last for up to 45
                                                             nights. It is claimed to be
                                                             efficient even with the windows
                                                             open and the light on.

                                                             The operating indicator is based
                                                             on a termochromic material that
                                                             changes color when the device
                                                             is diffusing the incecticide.

                                                             By means of this indicator, it is
                                                             possible to know whether an
                                                             active substance diffuser device
                                                             by release of heat, is or is not in
                                                             operation without requiring any
                                                             electric component.


16 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation            Technology acquisition                      Learnings         Conclusions

                                        Demand Pull




    • Mood                                                                     Technology maturity
                                                                               Degree of development
                                                                               and unit cost
       •Biometrics

     •Dust           • Pollen                                                  Relevance for home
                                                                               environments
                                                                               Variables that are
                •Color                                                         relevant at home.
    •Odor                 •CO2
           •Fragrance         • Smoke             • Magnetic
    •Light        • Movement                                   • Solar
                                            •IR
            •Humidity                                           radiation
     • Temperature       • Weight         • Barometer

17 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

                             Technology Push
                                                             Air Wick Nite Light

                                                             This air freshener is a scented
                                                             oil warmer. The discreet
                                                             frosted glass look blends in
                                                             with any decor and it is
                                                             adjustable to control the
                                                             fragrance intensity. The
                                                             product provides a soft glow
                                                             to the home plus long-lasting
                                                             fragrance.

                                                             It turns on automatically
                                                             when the room gets dark
                                                             and it turns off when the
                                                             room gets lighter. The pack
                                                             contains one warmer unit.
                                                             The fragrance is sold
                                                             separately.


18 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

                             Technology Push




19 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions

                             Technology Push




20 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions



                                                               Only technologies
                                                               matching the
                                                               market needs will
                                                               succeed
                                                             • Discover the
                                                               business drivers:
                                                               general needs or
                                                               problems of the
                                                               industry
                                                             • Other than selling,
                                                               provide solutions:
                                                               identify the client
                                                               “pain” and fix it!

21 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions




                                                               Leave the
                                                               laboratory!

                                                             • Identify firms who
                                                               value your
                                                               offering
                                                             • Do not wait for
                                                               them
                                                             • Go out, and
                                                               show them your
                                                               value proposition

22 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions



                                                               Technology
                                                               acquisition is a
                                                               syndicated decision

                                                             • Identify the right
                                                               “angel” inside the
                                                               company
                                                             • Clearly
                                                               communicate your
                                                               proposal
                                                             • Support your
                                                               “angel” with self-
                                                               explanatory
                                                               materials

23 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions




                                                               Be specific!

                                                               Companies need
                                                               quantifiable data

                                                                  • Cost
                                                                  • Specifications
                                                                  • Timing



24 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions




                                                               Moving from 2D
                                                               to 3D changes
                                                               everything

                                                             • Prototype it
                                                             • Bring the proof of
                                                               concept
                                                             • Make your invention
                                                               alive… Don’t say it,
                                                               show it to me!


25 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions



                                                             Unique Value Proposition
                                                             is the key message

                                                             A short statement of the
                                                             uniqueness of a product (or IP)
                                                             that sets it apart from all
                                                             others.

                                                             It consists of a good title and
                                                             the invention’s benefits.

                                                             • Specific to customer needs
                                                             • Contains value for the firm
                                                             • Provide a reason to buy
                                                             • Uses also common language

                                                             My technology is [a good title]
                                                             and it [describe the unique
                                                             feature], so that [describe the
                                                             benefit provided].


26 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Product Innovation      Technology acquisition          Learnings                Conclusions



                                                             Ideas for your elevator pitch

                                                             The hook
                                                             Start with a good appetizer
                                                             The need
                                                             Describe the target and their:
                                                             · problems, fears, drawbacks
                                                             · wishes, dreams, expectations
                                                             The approach
                                                             Describe how you solve the
                                                             statement above.
                                                             The benefits
                                                             Describe all the advantages of
                                                             your solution, including the UVP.
                                                             The competition
                                                             Compare it with the benchmark
                                                             and stress the difference.


27 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Bibliography

                                                             • Blue ocean strategy (W. Chan Kim,
                                                              R.Mauborgne)

                                                             • The purple cow (S.Godin)

                                                             • Karaoke capitalism (K. Nordström, J.
                                                              Ridderstrale)

                                                             • Change by design (T.Brown)

                                                             • Open innovation: The new imperative for
                                                              creating and profiting from
                                                              technology (Henry Chesbrough)



                                                             Webography

                                                             The NABC Methodology

                                                             Innovation through design thinking

                                                             Examples from Open Innovators

                                                             Procter & Gamble (Connect+Develop)

                                                             Reckitt Benckiser (Idea Link)




28 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
Thank you for your attention.
      joaquim.llorente@zobele.com

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Marketing technology to industry

  • 1. Marketing technology to industry What industry wants 14/09/10 Joaquim Llorente
  • 2. Contents Product innovation Technology acquisition Demand-pull Technology-push Learnings Conclusion Bibliography 2 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 3. Product Innovation Technology acquisition Learnings Conclusions Red oceans They are all the industries in existence today: the known market space. In the red oceans, industry boundaries are defined and accepted, and the competitive rules of the game are known. Here companies try to outperform their rivals to grab a greater share of product or service demand. As the market space gets crowded, prospects for profits and growth are reduced. Products become commodities or niche, and cutthroat competition turns the ocean bloody. 3 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 4. Product Innovation Technology acquisition Learnings Conclusions Blue oceans They denote all the industries not in existence today: the unknown market space, untainted by competition. In blue oceans, demand is created rather than fought over. There is ample opportunity for growth that is both profitable and rapid. In blue oceans, competition is irrelevant because the rules of the game are waiting to be set. Blue ocean is an analogy to describe the wider, deeper potential of market space that is not yet explored. 4 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 5. Product Innovation Technology acquisition Learnings Conclusions Purple cow Today, the one sure way to fail is to be boring. Your one chance for success is to be remarkable. We have now moved into an era where markets are largely satisfied, and that to be noticed a product and its marketing need to be remarkable to be seen at all, let alone to sell. The only way now to gain attention in a market is to not only market a product in a remarkable manner, but also to have a remarkable product to market. 5 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 6. Product Innovation Technology acquisition Learnings Conclusions Survival of the sexiest From a fitness perspective, this “psychodelic feather duster” actually provides a competitive disadvantage. He can’t run. He can’t fly. In order to understand his appearance, we must consider the female because, in nature as in life and in business, it is always the “customer” who takes the ultimate decision (go – no go). With the tail, the peacock is actually telling the female that he is so incredibly fit, he can afford to carry around this awkward adornment and still be alive and have a good life. 6 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 7. Product Innovation Technology acquisition Learnings Conclusions Innovation approach 7 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 8. Product Innovation Technology acquisition Learnings Conclusions Team dynamics – How technology is integrated in the process? Solar energy and air-freshener category (USER NEED) (BUSINESS INTEREST) (technology PERSPECTIVE) there is a trend called “GREEN COOL”: INDEED, WE could actually These are all THE solar panels PeopLE want to show they are using increase the price as a available in the market, Each ONE “green” Products. “premium” object! PERFORMING DIFFERENTLY. What IF we use THE solar panels NOT ONLY AND sO, WE CAN ASSUME tHE We can also consider last MIT as aN ENERGY SOURCE, BUT ALSO AS A EXTRA COST versus A developmenTS with textiles and DECORATion theme? battery OPERATED PRODUCT! paintS. 8 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 9. Product Innovation Technology acquisition Learnings Conclusions Team dynamics – How technology is integrated in the process? Solar energy and air-freshener category (USER NEED) (BUSINESS INTEREST) (technology PERSPECTIVE) We should EXPLORE in which contexts WE That Is excellent! WE CAN I’m working IN THE “toilet care” CAN TAKE ADVANTAGE FROM direct sun USE THE SUN to increase non- project with microencapsulation effect… powered air- freshener solutions. performance! WHAT IF WE STICK A DEVIce ON THE CAR This technology can contain WINDOW? we MUST CHECK if that makeS IF SO, WE CAN CREATE A NEW fragrance as an active principle to be sense from a user perspective! CATEGORY IN THE MARKET! broken by water or also by UV action… 9 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 10. Product Innovation Technology acquisition Learnings Conclusions Innovation funnel 10 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 11. Product Innovation Technology acquisition Learnings Conclusions 11 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 12. Product Innovation Technology acquisition Learnings Conclusions Our process GATE 1 GATE 2 GATE 3 NON DISCLOSURE AGREEMENT Evaluation agreement SELECTION OF PROVIDERS OF INTEREST LETTER OF intent Technical evaluation reports Technology scouting report Commercial contracts IP search report Stage 1 Stage 2 Technical OPPORTUNITY assessment ASSESSMENT plan and execute technology protection feasibility testing market assessment develop action plan FOR STAGE 2 manufacturing assessment deliverables 12 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 13. Product Innovation Technology acquisition Learnings Conclusions Zobele Group Headquarters 7 manufacturing plants 3 Design & Development facilities Trento/Verona 1 Innovation Center Striama Barcelona Hermosillo Shenzhen Guwahati Porto Alegre 13 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 14. Product Innovation Technology acquisition Learnings Conclusions What we do 14 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 15. PRODUCT INNOVATION + PRODUCT DEVELOPMENT + MANUFACTURING SUPPLY = ONE STOP SHOP 15 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 16. Product Innovation Technology acquisition Learnings Conclusions Demand Pull Liquid Fogo New under the Fogo brand is a liquid electric repellent mosquito refill, claimed to last for up to 45 nights. It is claimed to be efficient even with the windows open and the light on. The operating indicator is based on a termochromic material that changes color when the device is diffusing the incecticide. By means of this indicator, it is possible to know whether an active substance diffuser device by release of heat, is or is not in operation without requiring any electric component. 16 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 17. Product Innovation Technology acquisition Learnings Conclusions Demand Pull • Mood Technology maturity Degree of development and unit cost •Biometrics •Dust • Pollen Relevance for home environments Variables that are •Color relevant at home. •Odor •CO2 •Fragrance • Smoke • Magnetic •Light • Movement • Solar •IR •Humidity radiation • Temperature • Weight • Barometer 17 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 18. Product Innovation Technology acquisition Learnings Conclusions Technology Push Air Wick Nite Light This air freshener is a scented oil warmer. The discreet frosted glass look blends in with any decor and it is adjustable to control the fragrance intensity. The product provides a soft glow to the home plus long-lasting fragrance. It turns on automatically when the room gets dark and it turns off when the room gets lighter. The pack contains one warmer unit. The fragrance is sold separately. 18 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 19. Product Innovation Technology acquisition Learnings Conclusions Technology Push 19 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 20. Product Innovation Technology acquisition Learnings Conclusions Technology Push 20 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 21. Product Innovation Technology acquisition Learnings Conclusions Only technologies matching the market needs will succeed • Discover the business drivers: general needs or problems of the industry • Other than selling, provide solutions: identify the client “pain” and fix it! 21 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 22. Product Innovation Technology acquisition Learnings Conclusions Leave the laboratory! • Identify firms who value your offering • Do not wait for them • Go out, and show them your value proposition 22 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 23. Product Innovation Technology acquisition Learnings Conclusions Technology acquisition is a syndicated decision • Identify the right “angel” inside the company • Clearly communicate your proposal • Support your “angel” with self- explanatory materials 23 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 24. Product Innovation Technology acquisition Learnings Conclusions Be specific! Companies need quantifiable data • Cost • Specifications • Timing 24 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 25. Product Innovation Technology acquisition Learnings Conclusions Moving from 2D to 3D changes everything • Prototype it • Bring the proof of concept • Make your invention alive… Don’t say it, show it to me! 25 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 26. Product Innovation Technology acquisition Learnings Conclusions Unique Value Proposition is the key message A short statement of the uniqueness of a product (or IP) that sets it apart from all others. It consists of a good title and the invention’s benefits. • Specific to customer needs • Contains value for the firm • Provide a reason to buy • Uses also common language My technology is [a good title] and it [describe the unique feature], so that [describe the benefit provided]. 26 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 27. Product Innovation Technology acquisition Learnings Conclusions Ideas for your elevator pitch The hook Start with a good appetizer The need Describe the target and their: · problems, fears, drawbacks · wishes, dreams, expectations The approach Describe how you solve the statement above. The benefits Describe all the advantages of your solution, including the UVP. The competition Compare it with the benchmark and stress the difference. 27 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 28. Bibliography • Blue ocean strategy (W. Chan Kim, R.Mauborgne) • The purple cow (S.Godin) • Karaoke capitalism (K. Nordström, J. Ridderstrale) • Change by design (T.Brown) • Open innovation: The new imperative for creating and profiting from technology (Henry Chesbrough) Webography The NABC Methodology Innovation through design thinking Examples from Open Innovators Procter & Gamble (Connect+Develop) Reckitt Benckiser (Idea Link) 28 Marketing technology to industry· What industry wants· Joaquim Llorente · 14/09/10
  • 29. Thank you for your attention. joaquim.llorente@zobele.com