Mobile phones are owned by over 80% of Americans and will continue to be integral to daily life. Marketers must explore mobile marketing avenues like location-based services, mobile apps, and events to reach customers, as new technologies from Apple and Android will drive further innovation in 2012 and beyond. Social media integration can help companies collect customer data to better target products and services of interest through customer service and brand management. Consumers will determine the value of new technologies and services.