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MARKETING CHALLENGES
MPULL CAN RESOLVE
Daryn Smith
Product and Marketing
The leads the marketing team
                      generate are of a poor quality and
                      are not qualified

                                                MPULL Features:
                                                 • Lead Nurturing
                                        • Multi-Channel Marketing

                                                         Benefits:
                                          • Improve Lead Quality
                                  • Shorten the path to purchase
                                     • Automate communications
                      • Make More effective use of Sales resources
                              • Real-time campaign optimization


Marketing Challenge: Lead Quality
Only a portion of marketing tactics
 align to our marketing objectives


MPULL Features:
• Marketing Operations Management
• Marketing Resource Management

Benefits:
• Quickly identify misaligned objectives
• Reduce budget wastage




Marketing Challenge: Alignment to Objectives
Our team is not agile
                      enough, everything goes through
                      an agency

                                              MPULL Features:
                                      • Multi-Channel Marketing
                                            • Webpage creation
                               • Create and send bulk messages
                              • Produce instant research surveys

                                                       Benefits:
                                 • React quickly to opportunities
                                    • Reduce production costs


Marketing Challenge: Not Agile
It’s difficult to combine all our
 reports into a single meaningful
 ROI report

MPULL Features:
• On Demand Reporting

Benefits:
• Evaluate performance of campaigns across
  disciplines and management styles
• Reduction in time to produce reports
• Ability to compare to past similar campaigns
• Identify and focus on high performing campaigns


Marketing Challenge: ROI Reporting
We have many un-integrated
                    systems and places employees need
                    to go to get marketing support


                                                  MPULL Features:
                         • Single system for all Marketing functions
                                          • Access to MPULL API

                                                          Benefits:
                                • No need for multiple license fees
                         • Not adding more un-integrated systems
                   • Use API to integrate existing systems like CRM



Marketing Challenge: Many Systems
We focus on the incorrect poor
 performing campaigns


MPULL Features:
• On Demand Reporting

Benefits:
• Quickly evaluate campaign performance
• Track ROI
• Add and remove resources easily




 Marketing Challenge: Incorrect Focus
There is minimal team collaboration
                     especially between business units
                     and regional branches!

                                                MPULL Features:
                                            • Social Collaboration
                                             • Marketing Calendar

                                                         Benefits:
                          • Team members can identify projects to
                                                    collaborate on
                                • Provide feedback to each other
                      • Employees can pick up each others projects


Marketing Challenge: Low Levels of Collaboration
Need to do more with less, and
 headcount is frozen…

MPULL Features:
• Marketing Automation
• Marketing Resource Management
• Lead Nurturing
• Multi-Channel Marketing

Benefits:
• Automate time consuming tasks
• Reduce duplication of work
• Identify high performing campaigns to focus resources on


 Marketing Challenge: Do more with less
Branded Merchandise and Corporate
                    Gifts disappear quickly from
                    storerooms with no tracking

                                                 MPULL Features:
                                         • Merchandise Online Shop

                                                             Benefits:
                        • Track who is ordering and receiving items
                   • Included in reports for cost to acquire and retain
                                                              customer
                                    • Identify abuse of merchandise
                                       • Maintain better stock levels


Marketing Challenge: Branded Merchandise
There is too much internal e-mail!




MPULL Features:
• Tasks & Notifications

Benefits:
• No e-mail communication required
• Important feedback and reverts
  cannot be missed due to mailbox
  issues




 Marketing Challenge: Internal E-mail Volumes
We find our conflicting ads placed in
                    the same publications




                                                  MPULL Features:
                                               • Marketing Calendar

                                                           Benefits:
                          • Identify duplication and resolve conflicts
                            • Reduce wastage of marketing budget




Marketing Challenge: Duplication between Units
Valuable knowledge is lost when
 employees leave


MPULL Features:
• Marketing Operations Management

Benefits:
• All past campaigns are available to reference
• Company standards are maintained as new
  employees simply follow the defined workflows
  and processes




 Marketing Challenge: Loss of Knowledge
Business Units and Regional
                    Branches buy identical stock
                    photography and market reports


                                                MPULL Features:
                                 • Digital Collateral Management

                                                       Benefits:
                       • Single place to go for company collateral
                                          • Reduced duplication
                           • Report on effectiveness of collateral



Marketing Challenge: Budget wastage
There is no proof of Marketing
 performance


MPULL Features:
• On Demand Reporting
• Lead Nurturing
• Marketing Operations Management

Benefits:
• Reports from past and current campaigns on demand
• ROI is easily calculated
• Poor performing campaigns can be corrected



 Marketing Challenge: Performance Metrics
Everyone runs campaigns differently




                                               MPULL Features:
                                         • Tasks and Notifications

                                                        Benefits:
                       • All campaigns align to company standards
                                                   • Redundancy
                                                   • Governance



Marketing Challenge: Processes not followed
Performance reviews are too
 subjective


MPULL Features:
• Marketing Resource Management

Benefits:
• On the job feedback
• Corrective actions can be taken for
  poor performers
• Get more out of high performers




 Marketing Challenge: Team Management
I need competitive intelligence to
                        make informed decisions

                                                    MPULL Features:
                                              • Competitive Intelligence

                                                                Benefits:
                              • Cast larger net through crowd-sourcing
                             • Single reliable place to store and access
                                                              intelligence
                                            • Make informed decisions




Marketing Challenge: Store for Competitive Intelligence
Status meetings take up time and
 status reports become outdated
 too quickly


MPULL Features:
• Marketing Resource Management

Benefits:
• Progress and next steps are in real-time
• More time for planning and innovating




 Marketing Challenge: Timeous Status Reports
RSVP Management is time
                    consuming


                                            MPULL Features:
                           • Marketing Operations Management

                                                     Benefits:
                       • Focus on other elements of the event
                             • Professional image is portrayed
                 • Remember guest preferences from past events




Marketing Challenge: RSVP Management
Our IT team does not allow us to
 install new systems



MPULL Features:
• Cloud-based solution

Benefits:
• Access MPULL through a web browser of
  any internet connected device
• Immediate deployment, no configuration




 Marketing Challenge: IT Rules and Regulations
I’m not sure what collateral is used
                      and if it is effective

                                                  MPULL Features:
                                   • Digital Collateral Management

                                                            Benefits:
                               • Identify collateral that is not used
                          • Identify popular collateral and replicate
                                                       similar pieces
                              • Calculate a ROI on each piece of
                                                            collateral



Marketing Challenge: Return on Collateral
What does the Marketing team do
 to help us get deals?



MPULL Features:
• Marketing Calendar
• Lead Nurturing

Benefits:
• Track Marketing deliverables
• Measure lead quality vs. quantity




 Marketing Challenge: Marketing Deliverables
I continually have to provide
                     Marketing with customer and
                     prospect data in many formats

                                             MPULL Features:
                            • Marketing Operations Management

                                                       Benefits:
                             • Flag customers and prospects for
                          campaigns using simple online interface
                          • Spend less time doing administration
                          • Same format for all marketing tactics



Marketing Challenge: Sales Administration
MPULL… where Marketer’s live!
• Campaign Management        • Project Management   • Landing Pages         • Trigger Management
  Event and RSVP             • Workflow             • Bulk Email            • Automated Messaging
  Management                 • Team Performance &   • Bulk Text Messaging
• Research Survey’s            Appraisals           • Form Development
• Collateral                 • Marketing Calendar
• Branded Merchandise
• Competitive Intelligence
Marketing                    Marketing
                                                    Multi-Channel
Operations                   Resource                                       Lead Nurturing
                                                    Marketing
Management                   Management




   End-to-End Solution for Agile Marketing Teams
THANK YOU!
For more information:
visit www.mpull.com

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Marketing Challenges that MPULL Marketing Software solves

  • 1. MARKETING CHALLENGES MPULL CAN RESOLVE Daryn Smith Product and Marketing
  • 2. The leads the marketing team generate are of a poor quality and are not qualified MPULL Features: • Lead Nurturing • Multi-Channel Marketing Benefits: • Improve Lead Quality • Shorten the path to purchase • Automate communications • Make More effective use of Sales resources • Real-time campaign optimization Marketing Challenge: Lead Quality
  • 3. Only a portion of marketing tactics align to our marketing objectives MPULL Features: • Marketing Operations Management • Marketing Resource Management Benefits: • Quickly identify misaligned objectives • Reduce budget wastage Marketing Challenge: Alignment to Objectives
  • 4. Our team is not agile enough, everything goes through an agency MPULL Features: • Multi-Channel Marketing • Webpage creation • Create and send bulk messages • Produce instant research surveys Benefits: • React quickly to opportunities • Reduce production costs Marketing Challenge: Not Agile
  • 5. It’s difficult to combine all our reports into a single meaningful ROI report MPULL Features: • On Demand Reporting Benefits: • Evaluate performance of campaigns across disciplines and management styles • Reduction in time to produce reports • Ability to compare to past similar campaigns • Identify and focus on high performing campaigns Marketing Challenge: ROI Reporting
  • 6. We have many un-integrated systems and places employees need to go to get marketing support MPULL Features: • Single system for all Marketing functions • Access to MPULL API Benefits: • No need for multiple license fees • Not adding more un-integrated systems • Use API to integrate existing systems like CRM Marketing Challenge: Many Systems
  • 7. We focus on the incorrect poor performing campaigns MPULL Features: • On Demand Reporting Benefits: • Quickly evaluate campaign performance • Track ROI • Add and remove resources easily Marketing Challenge: Incorrect Focus
  • 8. There is minimal team collaboration especially between business units and regional branches! MPULL Features: • Social Collaboration • Marketing Calendar Benefits: • Team members can identify projects to collaborate on • Provide feedback to each other • Employees can pick up each others projects Marketing Challenge: Low Levels of Collaboration
  • 9. Need to do more with less, and headcount is frozen… MPULL Features: • Marketing Automation • Marketing Resource Management • Lead Nurturing • Multi-Channel Marketing Benefits: • Automate time consuming tasks • Reduce duplication of work • Identify high performing campaigns to focus resources on Marketing Challenge: Do more with less
  • 10. Branded Merchandise and Corporate Gifts disappear quickly from storerooms with no tracking MPULL Features: • Merchandise Online Shop Benefits: • Track who is ordering and receiving items • Included in reports for cost to acquire and retain customer • Identify abuse of merchandise • Maintain better stock levels Marketing Challenge: Branded Merchandise
  • 11. There is too much internal e-mail! MPULL Features: • Tasks & Notifications Benefits: • No e-mail communication required • Important feedback and reverts cannot be missed due to mailbox issues Marketing Challenge: Internal E-mail Volumes
  • 12. We find our conflicting ads placed in the same publications MPULL Features: • Marketing Calendar Benefits: • Identify duplication and resolve conflicts • Reduce wastage of marketing budget Marketing Challenge: Duplication between Units
  • 13. Valuable knowledge is lost when employees leave MPULL Features: • Marketing Operations Management Benefits: • All past campaigns are available to reference • Company standards are maintained as new employees simply follow the defined workflows and processes Marketing Challenge: Loss of Knowledge
  • 14. Business Units and Regional Branches buy identical stock photography and market reports MPULL Features: • Digital Collateral Management Benefits: • Single place to go for company collateral • Reduced duplication • Report on effectiveness of collateral Marketing Challenge: Budget wastage
  • 15. There is no proof of Marketing performance MPULL Features: • On Demand Reporting • Lead Nurturing • Marketing Operations Management Benefits: • Reports from past and current campaigns on demand • ROI is easily calculated • Poor performing campaigns can be corrected Marketing Challenge: Performance Metrics
  • 16. Everyone runs campaigns differently MPULL Features: • Tasks and Notifications Benefits: • All campaigns align to company standards • Redundancy • Governance Marketing Challenge: Processes not followed
  • 17. Performance reviews are too subjective MPULL Features: • Marketing Resource Management Benefits: • On the job feedback • Corrective actions can be taken for poor performers • Get more out of high performers Marketing Challenge: Team Management
  • 18. I need competitive intelligence to make informed decisions MPULL Features: • Competitive Intelligence Benefits: • Cast larger net through crowd-sourcing • Single reliable place to store and access intelligence • Make informed decisions Marketing Challenge: Store for Competitive Intelligence
  • 19. Status meetings take up time and status reports become outdated too quickly MPULL Features: • Marketing Resource Management Benefits: • Progress and next steps are in real-time • More time for planning and innovating Marketing Challenge: Timeous Status Reports
  • 20. RSVP Management is time consuming MPULL Features: • Marketing Operations Management Benefits: • Focus on other elements of the event • Professional image is portrayed • Remember guest preferences from past events Marketing Challenge: RSVP Management
  • 21. Our IT team does not allow us to install new systems MPULL Features: • Cloud-based solution Benefits: • Access MPULL through a web browser of any internet connected device • Immediate deployment, no configuration Marketing Challenge: IT Rules and Regulations
  • 22. I’m not sure what collateral is used and if it is effective MPULL Features: • Digital Collateral Management Benefits: • Identify collateral that is not used • Identify popular collateral and replicate similar pieces • Calculate a ROI on each piece of collateral Marketing Challenge: Return on Collateral
  • 23. What does the Marketing team do to help us get deals? MPULL Features: • Marketing Calendar • Lead Nurturing Benefits: • Track Marketing deliverables • Measure lead quality vs. quantity Marketing Challenge: Marketing Deliverables
  • 24. I continually have to provide Marketing with customer and prospect data in many formats MPULL Features: • Marketing Operations Management Benefits: • Flag customers and prospects for campaigns using simple online interface • Spend less time doing administration • Same format for all marketing tactics Marketing Challenge: Sales Administration
  • 26. • Campaign Management • Project Management • Landing Pages • Trigger Management Event and RSVP • Workflow • Bulk Email • Automated Messaging Management • Team Performance & • Bulk Text Messaging • Research Survey’s Appraisals • Form Development • Collateral • Marketing Calendar • Branded Merchandise • Competitive Intelligence Marketing Marketing Multi-Channel Operations Resource Lead Nurturing Marketing Management Management End-to-End Solution for Agile Marketing Teams
  • 27. THANK YOU! For more information: visit www.mpull.com