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MARKET RESEARCH IN THE
ERA OF BIG DATA
Mike Smith
Sinclair Community College
Foundation of Marketing
The Market Research Function
• How Marketing Research Has Evolved
• Computers have drastically changed how
research is conducted in companies today.
• Technology has enabled data collection and
analysis.
• Data collection has provided data driven
decision making.
The Market Research Function
• Who Conducts Marketing Research
• Outsourcing of market research has
become more common.
• Most companies hire marketing firms to
research for them.
• Independent marketing companies often
specialize in part of marketing research
projects rather than the entire study.
The Market Research Function
• Marketing Intelligence
• Analyzing information to align to business
strategy.
• Improve daily operations and tactical
decision making.
• Metrics are utilized for organizational
objectives and accountability.
• Metrics are used to measure organizational
performance.
The Market Research Function
• Data Mining and Predictive Analytics
• Special software to search through data to
find patterns.
• Data mining is also used to find
relationships that marketers do not see.
• Utilizing data to answer out of the ordinary
questions that the organization may not
have thought of.
The Market Research Process
• Conduct Exploratory Research
• Conduct discovery sessions with informed
sources to address a problem.
• Provides well rounded results when
monitored appropriately.
• This is used to measure how well the
organization performs on social media such
as Twitter, Facebook, Instagram, and
others.
The Market Research Process
• Interpret and Present Research Data
• Lastly to document research results and
present findings.
• Provides data for effective decision
making.
• Volume of data may present significant
issues during analysis.
Data Collection in the Marketing Process
• Secondary Data Collection
• The U.S. Government is the leading source
of marketing data.
• The U.S. Government census includes
housing, population, manufacturing, and
more.
• Online search engines may reduce
complexity in identifying secondary data
sources.
Primary Research Methods
• Observation Method
• This method is used to gain more
information about a market area.
• Observes the actions of the area they are
researching.
• For example, counting cars at a
potential business site, or documenting
license plates at a retail location.
Primary Research Methods
• Survey Methods
• Telephone interviews are utilized by
organizations to obtain small amounts of
data quickly.
• Precise questions provide the best results.
• Focus groups are effective when discussing
a specific topic.
• These groups usually discuss a given topic.

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Marketing Big Data Slideshow

  • 1. MARKET RESEARCH IN THE ERA OF BIG DATA Mike Smith Sinclair Community College Foundation of Marketing
  • 2. The Market Research Function • How Marketing Research Has Evolved • Computers have drastically changed how research is conducted in companies today. • Technology has enabled data collection and analysis. • Data collection has provided data driven decision making.
  • 3. The Market Research Function • Who Conducts Marketing Research • Outsourcing of market research has become more common. • Most companies hire marketing firms to research for them. • Independent marketing companies often specialize in part of marketing research projects rather than the entire study.
  • 4. The Market Research Function • Marketing Intelligence • Analyzing information to align to business strategy. • Improve daily operations and tactical decision making. • Metrics are utilized for organizational objectives and accountability. • Metrics are used to measure organizational performance.
  • 5. The Market Research Function • Data Mining and Predictive Analytics • Special software to search through data to find patterns. • Data mining is also used to find relationships that marketers do not see. • Utilizing data to answer out of the ordinary questions that the organization may not have thought of.
  • 6. The Market Research Process • Conduct Exploratory Research • Conduct discovery sessions with informed sources to address a problem. • Provides well rounded results when monitored appropriately. • This is used to measure how well the organization performs on social media such as Twitter, Facebook, Instagram, and others.
  • 7. The Market Research Process • Interpret and Present Research Data • Lastly to document research results and present findings. • Provides data for effective decision making. • Volume of data may present significant issues during analysis.
  • 8. Data Collection in the Marketing Process • Secondary Data Collection • The U.S. Government is the leading source of marketing data. • The U.S. Government census includes housing, population, manufacturing, and more. • Online search engines may reduce complexity in identifying secondary data sources.
  • 9. Primary Research Methods • Observation Method • This method is used to gain more information about a market area. • Observes the actions of the area they are researching. • For example, counting cars at a potential business site, or documenting license plates at a retail location.
  • 10. Primary Research Methods • Survey Methods • Telephone interviews are utilized by organizations to obtain small amounts of data quickly. • Precise questions provide the best results. • Focus groups are effective when discussing a specific topic. • These groups usually discuss a given topic.