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Yuri Anisimov
Ability Factors Pte. Ltd.
 Each market within the ASEAN is
unique in its own way due to political,
economical, social and cultural factors
 Knowing the market is more important
than any brand cache you may have
 People want to see that you are part of
the scene with a commitment to stay
 English speaking
 Large amount of multi-nationals,
financial hub, investors/ strategic
partners, seed money and grants
available
 Ideal entry point for SE Asia
 Ease of doing business
 Relatively well developed start up
system due to Government support
 Not being left behind approach makes
Singapore a natural leader in adopting the
latest solutions especially if endorsed by
the Government as futuristic
 Singapore is a small market but of one the
most competitive in the world
 It is safer to run a pilot in Singapore and
validate the suitability of the solution to
the regional nuances. It also helps the
entrant to prepare a list of reference sites
for the regional markets
 Singapore leads the adoption of a new
product or solution
 Malaysia would uptake the offering within
the next 12-24 months
 Indonesia and Philippines trail by another
18-24 months
 Markets like Thailand, Vietnam, Cambodia
and Myanmar within South East Asia that
are attractive but differ in language,
culture and economics (+5 years)
 Low trust culture and people want to see that
you are part of the scene with a commitment to
staying in the region before investing
 Investment gap between seed investors and
VC’s
 Service level requests and demands are higher
 Small population – you need to be thinking
global from the outset
 Staffing may be a challenge – some skill
shortage, having right people on board is crucial
to success.
 Culturally diverse and sensitive
 Market research to see if there is real
opportunity for the offering and if the
market is matured enough to receive the
offering.
 Ensure if there is a Product-Market fit, as
it may require tweaking the product
features to suit local conditions or change
the business model
 Scout for potential partners who can front
the offering while the company provides all
necessary handholding from beside.
 Allowing sufficient time for visas and start
up stages.
 Managing capital to expand into the
region.
 Seeing the region and Singapore as a long
term relationship.
 Mistakes are not easily forgotten here
 The commercialisation gap exists - a large
mass of IP being patented and inventoried
 Arrive and commit: not a matter of logistics and short
notice. It’s about showing commitment. When you are
asked at the start of every initial meeting:
 How long have you been in Singapore?
… the question really being asked is:
 How long are you staying?
 Get a local partner: Interconnection is one of Singapore’s
social strengths; it’s easy to get left out from opportunities,
not through active discrimination but because it will be
assumed that you know what’s going on through one of the
informal networks
 Singaporean government agencies are hands-on; concerned
that businesses should be independent and that they do
not become semi-detached organs of the public sector living
from one subsidised project to another. Hence the ability to
direct strong policy from the centre.
 Direct messages and questions are best
addressed verbally, one-on-one and face
to face in an informal setting.
 Face applies to institutions and nations
as well as individuals
 Make the connection to the local life -
life is just different here
 Thinking of Singapore as a company
building a brand, rather than the country
that it really is, sometimes helps to make
sense of it
 Price factor: people will pay good money for
a good product when the benefit is tangible,
or linked to privilege and aspiration; there
is a cultural aversion to paying for ideas,
expertise and consultants of all kinds
 Higher non-billable-time overhead here
than expected
Not related to Russia:
 No $1B Exists in Asia
 Lack of systematic exit markets does not allow to
predict capital gains and defies the investment
model
 Government intervention – “We are not promoting
startups like “GrabTaxi”
 Venture Capitalism is counter –natural
 WhatsApp valuation in 2014 was $22B (company
without profit or business model)
 Nokia was sold for $7.2B in 2013
 Incubators are giving grants to young locals that know
the world “gaming”
 Russia is still an unknown huge cold country with hard liquor
consumption, and predators on the street. Image created by Hollywood
Movies
 No interest in manufacturing in our Far East
 Low interest in Infrastructure Investment in Russia
 Lack of understanding the importance of Trade Mission and government
efforts to promote the image
 No developed NMC from Russia to create informal tech community and
businesses around
 Community is small (20k Australians; 45k British, 350k Indians,
Russians – 3-5k)
 Russians are largely professional and business-oriented
 A few successful companies started by Russians – Novatte, Actronis, Parallels,
Sportsmaster and venture funds – Digital Media Partners,
 No business clubbing (Russian Club has different goals)
 Academics and Researches
 Government delegations on a mission to travel around
 Smart but unexperienced in business
 Late Entry: Russia is 20 years late to enter the
market, lost momentum
 The developing world has supplied 60-90% of the
growth of Europe’s big firms in recent years
 Asian Market started to develop only after
Sanctions are introduced
 Venture firms like Target Ventures, Runa
Capital, TMT Investment, Prostor Capital,
Almas Capital still focusing on the Western
Markets
 Low penetration of large corporations from RF
 Weakens the image of a Russian entrepreneur
 Exchange Rate
 Access to the funding because of the sanctions
 even local banks that are not required to participate in
sanctions, are hesitating to credit as the can loose US
based clearing license
 Some banks are closing operational accounts for local
companies for transactions with Russian banks (at the
same time trying to enter market in Russia)
 Collaborations in strategic areas are scrutinized
(defense, electronics, Oil & Gas)
 Getting business visas, opening bank accounts
takes more time recently
 Insufficient Strategic planning
 often just an idea to try in Asia without concept
 Poor understanding of the market
 Insufficient business planning
 Planning the business – not accounting for operational expenses
while computing required financing
 Going cheap – requesting to much in advance
 Poor marketing differentiation
 Rushing into a new market unprepared
 Market research, event if carried out does not focus on local market
needs and society needs, but focuses only on the existing product
 Ignoring opportunities, lack of flexibility
 Market entry concept not offering a solution to existing problem
 Being insensitive to local culture
 Language – “lost in translation” - missed clues, body
language, etc.
 Lack of commitment to relocate
 Not seeking a local partner; miscalculating when to hire
country manager vs. finding a partner
 Not engaging local partners/staff
 Failing to cultivate local talent
 Not being prepared to invest in hiring well-qualified
professionals to help with localization
 Not anticipating supply-chain issues
 Failing to club - Networking mistakes
 Not having an MBA equivalent on a team
 Inefficient decision-making
 Over-reporting and over managing everything
 Our excessive reporting in government sector
 Failing to follow up and loosing time/focus
 Delayed follow ups create reputational risks
 Avoiding confrontation
 be open - you have only one chance
 you have only one chance
 Letting your business lost in translation – not hiring an
interpreter or not bringing along local partner
 Unexpected procedural risks
 Bureaucracy, anticorruption laws that calls for workarounds
 Marketing-template mentality
 Many markets are turbulent, evolving, and defy easy categorization.
 Ignoring the “YO” Factor
 Asian countries consumers are both Young & Old at the same time
 Misjudging communal mind-set
 Greater sense of community influence consumer behaviour.
 Not accumulating marketing memory.
 Valuable local marketing knowledge is lost, local relationships, a key
Asian asset, are also wasted,
 Not localising the product
 One strategy could be to out-localize the locals
 Not building sufficient government relationships
 Ignoring R&D potential
 Making brand licensing mistakes, not prioritizing IP protection
 Visibility gap – not exhibiting at the conferences
 Internet of Things IoT Asia 2015 , Singapore, April
8-9th
 iDA Smart Nation Innovations, Singapore, April 22
 CommunicAsia 2015, EnterpriseIT Asia 2015,
Broadcast Asia 2015 , Singapore – June 2 -5
 TechVenture 2015, TechnoInnovation 2015,
Singapore, September 21-22
 Future Cities Asia, Kuala Lumpur, October 20-22
 Cloud Expo Asia 2015, Singapore October 27-28
 International Robot Exhibition 2015, Tokyo,
December 2-5
 A*STAR Small and Medium Enterprise (SME) Day,
Tech In Asia , Singapore May 6-7
 Echelon Asia Summit, Singapore , June 23 -24
 Red Herring Asia, Hong Kong, August 25-27
 ICT: Big Data, Cloud and Security, Singapore,
July 27-28
 015 International Conference on Control,
Automation and Robotics (ICCAR 2015) , Singapore,
August 11-14
 Digital Forensics in Asia (DFIA 2015) Singapore,
October 14-15
 Asia Clean Energy Summit Singapore, October 27-
28

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Market Entry: Common Mistakes in South East Asia

  • 2.  Each market within the ASEAN is unique in its own way due to political, economical, social and cultural factors  Knowing the market is more important than any brand cache you may have  People want to see that you are part of the scene with a commitment to stay
  • 3.  English speaking  Large amount of multi-nationals, financial hub, investors/ strategic partners, seed money and grants available  Ideal entry point for SE Asia  Ease of doing business  Relatively well developed start up system due to Government support
  • 4.  Not being left behind approach makes Singapore a natural leader in adopting the latest solutions especially if endorsed by the Government as futuristic  Singapore is a small market but of one the most competitive in the world  It is safer to run a pilot in Singapore and validate the suitability of the solution to the regional nuances. It also helps the entrant to prepare a list of reference sites for the regional markets
  • 5.  Singapore leads the adoption of a new product or solution  Malaysia would uptake the offering within the next 12-24 months  Indonesia and Philippines trail by another 18-24 months  Markets like Thailand, Vietnam, Cambodia and Myanmar within South East Asia that are attractive but differ in language, culture and economics (+5 years)
  • 6.  Low trust culture and people want to see that you are part of the scene with a commitment to staying in the region before investing  Investment gap between seed investors and VC’s  Service level requests and demands are higher  Small population – you need to be thinking global from the outset  Staffing may be a challenge – some skill shortage, having right people on board is crucial to success.  Culturally diverse and sensitive
  • 7.  Market research to see if there is real opportunity for the offering and if the market is matured enough to receive the offering.  Ensure if there is a Product-Market fit, as it may require tweaking the product features to suit local conditions or change the business model  Scout for potential partners who can front the offering while the company provides all necessary handholding from beside.
  • 8.  Allowing sufficient time for visas and start up stages.  Managing capital to expand into the region.  Seeing the region and Singapore as a long term relationship.  Mistakes are not easily forgotten here  The commercialisation gap exists - a large mass of IP being patented and inventoried
  • 9.  Arrive and commit: not a matter of logistics and short notice. It’s about showing commitment. When you are asked at the start of every initial meeting:  How long have you been in Singapore? … the question really being asked is:  How long are you staying?  Get a local partner: Interconnection is one of Singapore’s social strengths; it’s easy to get left out from opportunities, not through active discrimination but because it will be assumed that you know what’s going on through one of the informal networks  Singaporean government agencies are hands-on; concerned that businesses should be independent and that they do not become semi-detached organs of the public sector living from one subsidised project to another. Hence the ability to direct strong policy from the centre.
  • 10.  Direct messages and questions are best addressed verbally, one-on-one and face to face in an informal setting.  Face applies to institutions and nations as well as individuals  Make the connection to the local life - life is just different here
  • 11.  Thinking of Singapore as a company building a brand, rather than the country that it really is, sometimes helps to make sense of it  Price factor: people will pay good money for a good product when the benefit is tangible, or linked to privilege and aspiration; there is a cultural aversion to paying for ideas, expertise and consultants of all kinds  Higher non-billable-time overhead here than expected
  • 12. Not related to Russia:  No $1B Exists in Asia  Lack of systematic exit markets does not allow to predict capital gains and defies the investment model  Government intervention – “We are not promoting startups like “GrabTaxi”  Venture Capitalism is counter –natural  WhatsApp valuation in 2014 was $22B (company without profit or business model)  Nokia was sold for $7.2B in 2013  Incubators are giving grants to young locals that know the world “gaming”
  • 13.  Russia is still an unknown huge cold country with hard liquor consumption, and predators on the street. Image created by Hollywood Movies  No interest in manufacturing in our Far East  Low interest in Infrastructure Investment in Russia  Lack of understanding the importance of Trade Mission and government efforts to promote the image  No developed NMC from Russia to create informal tech community and businesses around  Community is small (20k Australians; 45k British, 350k Indians, Russians – 3-5k)  Russians are largely professional and business-oriented  A few successful companies started by Russians – Novatte, Actronis, Parallels, Sportsmaster and venture funds – Digital Media Partners,  No business clubbing (Russian Club has different goals)  Academics and Researches  Government delegations on a mission to travel around  Smart but unexperienced in business
  • 14.  Late Entry: Russia is 20 years late to enter the market, lost momentum  The developing world has supplied 60-90% of the growth of Europe’s big firms in recent years  Asian Market started to develop only after Sanctions are introduced  Venture firms like Target Ventures, Runa Capital, TMT Investment, Prostor Capital, Almas Capital still focusing on the Western Markets  Low penetration of large corporations from RF
  • 15.  Weakens the image of a Russian entrepreneur  Exchange Rate  Access to the funding because of the sanctions  even local banks that are not required to participate in sanctions, are hesitating to credit as the can loose US based clearing license  Some banks are closing operational accounts for local companies for transactions with Russian banks (at the same time trying to enter market in Russia)  Collaborations in strategic areas are scrutinized (defense, electronics, Oil & Gas)  Getting business visas, opening bank accounts takes more time recently
  • 16.  Insufficient Strategic planning  often just an idea to try in Asia without concept  Poor understanding of the market  Insufficient business planning  Planning the business – not accounting for operational expenses while computing required financing  Going cheap – requesting to much in advance  Poor marketing differentiation  Rushing into a new market unprepared  Market research, event if carried out does not focus on local market needs and society needs, but focuses only on the existing product  Ignoring opportunities, lack of flexibility  Market entry concept not offering a solution to existing problem
  • 17.  Being insensitive to local culture  Language – “lost in translation” - missed clues, body language, etc.  Lack of commitment to relocate  Not seeking a local partner; miscalculating when to hire country manager vs. finding a partner  Not engaging local partners/staff  Failing to cultivate local talent  Not being prepared to invest in hiring well-qualified professionals to help with localization  Not anticipating supply-chain issues  Failing to club - Networking mistakes
  • 18.  Not having an MBA equivalent on a team  Inefficient decision-making  Over-reporting and over managing everything  Our excessive reporting in government sector  Failing to follow up and loosing time/focus  Delayed follow ups create reputational risks  Avoiding confrontation  be open - you have only one chance  you have only one chance  Letting your business lost in translation – not hiring an interpreter or not bringing along local partner  Unexpected procedural risks  Bureaucracy, anticorruption laws that calls for workarounds
  • 19.  Marketing-template mentality  Many markets are turbulent, evolving, and defy easy categorization.  Ignoring the “YO” Factor  Asian countries consumers are both Young & Old at the same time  Misjudging communal mind-set  Greater sense of community influence consumer behaviour.  Not accumulating marketing memory.  Valuable local marketing knowledge is lost, local relationships, a key Asian asset, are also wasted,  Not localising the product  One strategy could be to out-localize the locals  Not building sufficient government relationships  Ignoring R&D potential  Making brand licensing mistakes, not prioritizing IP protection  Visibility gap – not exhibiting at the conferences
  • 20.  Internet of Things IoT Asia 2015 , Singapore, April 8-9th  iDA Smart Nation Innovations, Singapore, April 22  CommunicAsia 2015, EnterpriseIT Asia 2015, Broadcast Asia 2015 , Singapore – June 2 -5  TechVenture 2015, TechnoInnovation 2015, Singapore, September 21-22  Future Cities Asia, Kuala Lumpur, October 20-22  Cloud Expo Asia 2015, Singapore October 27-28  International Robot Exhibition 2015, Tokyo, December 2-5
  • 21.  A*STAR Small and Medium Enterprise (SME) Day, Tech In Asia , Singapore May 6-7  Echelon Asia Summit, Singapore , June 23 -24  Red Herring Asia, Hong Kong, August 25-27  ICT: Big Data, Cloud and Security, Singapore, July 27-28  015 International Conference on Control, Automation and Robotics (ICCAR 2015) , Singapore, August 11-14  Digital Forensics in Asia (DFIA 2015) Singapore, October 14-15  Asia Clean Energy Summit Singapore, October 27- 28