This document is a resume for Marc Fichtner, an experienced business executive with 18 years of experience providing leadership in strategy, operations, and finance for global companies. He has a track record of developing high-performing organizations and implementing process improvements and best practices. His areas of expertise include strategy, online sales, finance, negotiations, and team leadership.
Entrepreneurial professional experienced in sales, marketing, operations, database administration/ lead generation and team management. Proven ability to identify new market opportunities, establish and strengthen business partnerships, and analyze and improve business processes. Have the unique ability to interact well with diverse personalities at all organizational levels.
Entrepreneurial professional experienced in sales, marketing, operations, database administration/ lead generation and team management. Proven ability to identify new market opportunities, establish and strengthen business partnerships, and analyze and improve business processes. Have the unique ability to interact well with diverse personalities at all organizational levels.
Knock On Wood Communications & Events Marketing Plan - Term ProjectSarvanshu Ahluwalia
Building brands through connected communications, the core objective of the company and core objective for us to re-energizing the brand Knock On Wood.
This report was formulated for developing a marketing plan in order to promote the company for getting new clients. The recommendations are made after an in-depth evaluation of the research conducted and the analysis followed by it. Every approach is evaluated for the objective of formulating a comprehensive marketing plan for the company.
The recommendation made is to have a dynamic presence in social media followed with working with entrepreneurs to build a long lasting fruitful business relationship.
The strategy adopted is to leverage the existing network, promote new clients and increase the aspect of corporate social responsibility.
It is formulated based on the marketing objective i.e. to increase the revenue and acquire new clients for the company.
The tactics for implementing the strategies are inbound marketing, website, customer relationship management, collaborate with freelancers and focus on start-ups.
Innovative leader who drives business transformation and operational excellence with future-state vision. Develops a deep-level understanding of the customer base, builds a business plan, creates solutions, and successfully negotiates and closes multi-million-dollar deals. Exemplifies and influences a data-driven culture. Sets program cadence and expectations by framing the long-term strategy and growth goals for the organization. Develops leads and maintains CRM. Builds new products, methodologies, and techniques to solve business problems, expand market share, and grow revenue.
Carl Larson Resume v2 ENTERPRISE SOFTWARE AND SERVICES SALES LEADERCarl Larson
Sales, marketing, and customer success subject matter expert with hands-on B2B sales leadership experience at small, medium, and large organizations. Consistently successful and notably grows sales revenue, gross profit margins, and market share to exceed objectives. Recognized as a champion at building, re-building, and transforming best in class sales organization performance, operational process excellence, and customer outcomes. Develops new business customers, grows existing customer revenues, and introduces new product offerings to penetrate new markets. Recognized for excellence in effective sales prospecting, business-value qualification, executive relationship building, proof of value, win-win contract negotiation, and closing sales.
Knock On Wood Communications & Events Marketing Plan - Term ProjectSarvanshu Ahluwalia
Building brands through connected communications, the core objective of the company and core objective for us to re-energizing the brand Knock On Wood.
This report was formulated for developing a marketing plan in order to promote the company for getting new clients. The recommendations are made after an in-depth evaluation of the research conducted and the analysis followed by it. Every approach is evaluated for the objective of formulating a comprehensive marketing plan for the company.
The recommendation made is to have a dynamic presence in social media followed with working with entrepreneurs to build a long lasting fruitful business relationship.
The strategy adopted is to leverage the existing network, promote new clients and increase the aspect of corporate social responsibility.
It is formulated based on the marketing objective i.e. to increase the revenue and acquire new clients for the company.
The tactics for implementing the strategies are inbound marketing, website, customer relationship management, collaborate with freelancers and focus on start-ups.
Innovative leader who drives business transformation and operational excellence with future-state vision. Develops a deep-level understanding of the customer base, builds a business plan, creates solutions, and successfully negotiates and closes multi-million-dollar deals. Exemplifies and influences a data-driven culture. Sets program cadence and expectations by framing the long-term strategy and growth goals for the organization. Develops leads and maintains CRM. Builds new products, methodologies, and techniques to solve business problems, expand market share, and grow revenue.
Carl Larson Resume v2 ENTERPRISE SOFTWARE AND SERVICES SALES LEADERCarl Larson
Sales, marketing, and customer success subject matter expert with hands-on B2B sales leadership experience at small, medium, and large organizations. Consistently successful and notably grows sales revenue, gross profit margins, and market share to exceed objectives. Recognized as a champion at building, re-building, and transforming best in class sales organization performance, operational process excellence, and customer outcomes. Develops new business customers, grows existing customer revenues, and introduces new product offerings to penetrate new markets. Recognized for excellence in effective sales prospecting, business-value qualification, executive relationship building, proof of value, win-win contract negotiation, and closing sales.
Customer-Centric, Strategic Sales Leader with 15 years of experience successfully navigating the complex sale and introducing SaaS and solutions that leverage cloud technology. Research, data, business intelligence and digital marketing. Fin-tech, legal, compliance, risk management, CRM and employee management software. Delivered revenue growth by as much as 300%, regularly beating goals through a focused consultative sales approach. Developed and enhanced up to 250+ client relationships annually, often at the C-level. I earn trust and build relationships with integrity. Responsive self-starter who closes business in the field with minimal oversight. Team player with a strong executive presence who is coachable, resourceful and results oriented.
Bilingual Financial Professional who partners with company leadership as a trusted advisor and plays a pivotal role in influencing business strategy, planning and growth,
Roger is responsible for P&L, sales, leads, marketing, business development, pipeline, operations, commission design, planning, and budgets for client organizations. He establishes and maintains successful relationships with partners/customers building custom digital solutions including Social, AI & RPA solutions, B2X Digital Platforms, Cybersecurity, Machine Learning, and Blockchain applications, Renewable Solar Energy, Adtech, Health-tech, Supply Chain & Logistics, MSO's, Direct To Consumer App, Telco and Pay TV operators and OTT platforms in Media & Entertainment domains.
Roger advises on sales & marketing pipeline management activities to ensure profitable revenue targets are met and manages the level of risk vs. desired goals to accelerate revenue. He plans, designs, and executes sales and marketing, speeding up strategies, and adds positive revenue results from all targeted revenue streams.
►Proficiently produces new opportunities that deliver improved marketing and enlarge SaaS revenue across all client disciplines.
►Increases performance of all RevOps functions within the organization, including Sales, Marketing, and Customer Success.
►Serves as a Head of Sales & Marketing with ownership of the “marketing technology stack” including marketing automation, sales-force automation/ CRM, digital channels, the web and social, business intelligence, and data management.
►Accountable for all sales goals.
►Motivate and coach a team of 68 people consisting of sales leaders, AEs, AMs, ISRs, SDRs, operations, and marketing.
►Define and manage GTM strategy to acquire new customers while retaining and expanding across existing customers.
►Hire fantastic new talent around the world to meet the demands of customers.
Skills: Sales Strategy · Build Strong Relationships · Team Building · FinTech · Complex Sales · Go-to-Market Strategy · Sales & Marketing · Sales Planning · Sales Pipeline Management · Team Management · Strategy · Problem Solving · Executive Management · International Sales · Startups · Business Analysis · Mergers & Acquisitions (M&A) · Online Advertising · Salesforce.com · Digital Media · Sales Operations · SaaS · Start-ups · Sales Management · B2B Marketing · Business-to-Business (B2B) · Sales Process · Solution Selling · Artificial Intelligence (AI) · Software as a Service (SaaS) · Management
Skills: Go-to-Market Strategy · Startups · Analytical Skills · Mergers & Acquisitions (M&A) · Business Development
Skills: Enterprise Software · Software as a Service (SaaS)
1. 401 Ocean Drive, Miami Beach, FL 33139 857•919•2660 mail@marcfichtner.com
18 years of excellence providing fiscal, strategic and operations leadership to global companies
Dynamic, results-driven leader with an accomplished track record for developing high-paced organizations. Keen
analytical abilities and insights with a holistic and human-centered approach to driving organizational improvements
and implementation of best practices. Superior interpersonal skills, capable of resolving multiple and complex
challenges (sales, human resources, legal, financial, operational) and motivating staff to optimal
performance. Additional areas of expertise include:
• Strategy, Vision & Mission Planning
• Online Sales & Marketing Leadership
• Profitability & Cost Analysis
• Contract Negotiations & Strategic Alliances
• Finance, Budgeting & Cost Management
• Policy & Procedure Development
• Process Optimization
• Team Building & Performance Improvement
PROFESSIONAL EXPERIENCE
SIMIS Consulting Rio de Janeiro, Brazil |Miami, FL USA 2013-Present
Chief Executive Officer
Consulting on improving business performance across management, strategy, IT, finance, marketing, HR and supply chain
¶ Developed the startup Miami real estate service company One Contact Real Estate, generating $0.9M USD in the first year
¶ Created an import/export service satisfying clients in both Brazil and the United States
¶ Developed the supply chain management process for the top global heavy metal company Nuclearblast
¶ Facilitated the creation of the Jacques Lemans/Pierre Petit/Kevin Costner United States subsidiary including sales strategy,
online presence, Amazon integration, key retail account development
Compra Fácil América Rio de Janeiro, Brazil 2014-Present
Chief Executive Officer
Innovative online retail site providing hard to find products for Brazilian consumers
¶ Independently created $1M USD business in two years with no outside funding
¶ Received 100% customer satisfaction rating from 80% of client base of 18,000
¶ SEO optimized site with shop and click technology
DHL Express Americas Plantation, FL USA
Director of Strategic Projects and GoGreen 2009-2013
Head European and Americas Expansion/Business Development at United States Same Day 2011
¶ Identified and analyzed indirect cost savings of $6M USD in the Americas organization
¶ Created the global expansion strategy for DHL Same Day Business resulting in over $3M USD revenue in first year
¶ Developed the globally recognized DHL GoGreen carbon accounting program in the Americas and presented to the United
Nations in Rio as the only global logistics provider
¶ Planned & executed the Same Day quality & reliability program resulting in a 10% cost reduction & revenue increase
of $15M USD
¶ Led the European and Americas expansion program resulting in additional first year revenue of $8M USD
¶ Skillfully handled indirect cost-reduction program with 14% decrease and $31M USD annual savings
¶ Pioneered the development of benchmarking and accounting analysis tools to support transparency on all functional levels
¶ Formulated regional strategy, which included dashboard to monitor key performance indicators (KPIs) of 50 countries
Deutsche Post DHL Plantation, FL USA 2008-2009
Project Manager, In-house Consulting
¶ Senior lead consultant working cross functionally with key stake holders in England, Germany and United States
¶ Responsible for selecting corporate-wide projects with the final approval of the corporate CFO and board
¶ Created $2B in savings in the areas of sales force effectiveness, supply chain optimization, IT, organizational optimization, and the
setup and support of corporate-wide restructuring program with investment projects and downsizing projects
2. 2
anaxdent and anaxswiss Stuttgart, Germany | Zurich, Switzerland 2000-2006
President
Dental trading company with operations in Germany, Switzerland, USA, and worldwide distribution
¶ Created two complimentary companies growing revenue to $5,5M USD in three countries
¶ Successfully sold both companies at a significant profit with an 800% return of original investment
¶ Setup and roll out of global retail network including countries in Europe, Asia Pacific and Americas
¶ Submitted and achieved FDA license in USA for anax’ product for acrylic temporaries: ‘anaxdent ACRYLINE’
¶ Developed purchasing and sales departments and managed inventories of up to $700,000
¶ Installed and managed company wide hardware, software and network infrastructure
¶ Implemented ISO 9001:200113485 and achieved certification
marfis & rhino Consulting Munich, Germany | Zurich, Switzerland 1995-2007
Founder and CEO
Management, Turnaround and Strategy Consulting
¶ Consulted on accounting, controlling and budgeting, financial and operational analyses, refinancing, ‘green’ challenges and
sustainability, organizational change, communication, and human resources
¶ Negotiated with owners, C-level executives, bank managers, and employees in the areas of reorientation of product
portfolios for the expansion of market share, refinancing, as well as cost reduction with suppliers and labor unions
¶ Skillfully managed projects with focus on sectors of hospitality, manufacturing, IT, logistics, and music industries
¶ Obtained average cost savings of 23% and revenue increase of 27% after two years of project implementation
M. Trade Stuttgart, Germany 1995 - 2002
President and Partner
¶ Setup and managed a trading company for office equipment, computer systems, and telecommunication systems
¶ Secured top brands for computer systems and office furniture with own installation team
EDUCATION
PPL (Private Pilot License) Miami, FL USA 2011
Six Sigma Black Belt Miami, FL USA 2010
MBA with Distinction: Hult International Business School 2007
Cambridge, MA, USA / Shanghai, China
Law Degree: University of Tubingen Tubingen, Germany 1996
SKILLS
Microsoft Office Suite|Microsoft Business Solution|Salesforce CRM|Quick Books
Navision|OrgPlus|eGain|Minitab|Frontend web developer skills|Social Media Marketing extensive
LANGUAGES
German native
English fluent
Portuguese conversational
Spanish conversational
PASSIONS
Fly |Ski|Hike|Marathon|Tennis|Sailing|Scuba Diving|Biking |Parachute Jumping| Amateur Chef
TUCH - The Ultimate Customer Happiness www.tuch.global |Optimization|Discovering the World and Cultures