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Managing Your Non Profit Board
1.
Managing Your Board:
It is not Rocket Science Dutta Satadip Hemophilia Foundation of Northern California
2.
where is your organization headed?
3.
determined by the strategic
plan
4.
strategic planshows true north
5.
strategic plan components
6.
board composition strategic plan needs
alignment with
7.
members independents medical 3.
encourage inclusion 1. diversity ratio should reflect goals 2. plan board recruitment pipeline
8.
board focus on
finance oversight allocation fundraising
9.
fund-rais∙ing needsstrategy
10.
al∙lo∙ca∙tion= spending ratios
11.
o∙ver∙sight means checks &
balances
12.
by boardmarketing outreach connections
13.
outreach using social media
requires participation
14.
so much to do
yet so little time
15.
focus measure tune
16.
programs marketing development people programs marketing development focusmakes tomorrow
possible
17.
no measurement = no
progress
18.
360 scorecard 3. awareness
metrics 1. spending metrics 2. community satisfaction metrics
19.
spending metrics expense to
reserve ratios fundraiser ROI administrative cost ratios
20.
satisfaction metrics net promoter scores overall
satisfaction %
21.
awareness metrics volunteer rates website traffic giving
rates social media conversation counts
22.
periodically tune
23.
remember 2 S’ strategic
plan & scorecard
24.
contact dutta@mba.berkeley.edu www.linkedin.com/in/duttas thank you
25.
Resource URL Net Promoter Calculator http://www.netpromoter.com/np/calculate.jsp Survey
with NPS Template http://www.zoomerang.com/ Social Media Monitoring http://ww.socialmention.com/ How to measure anything http://www.howtomeasureanything.com/
Editor's Notes
Carmen: I will only cover people, finance and marketing. The other two aspects are already being covered in details in your slides so I don’t want to repeat
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