This document discusses managing employee performance. It covers: - The importance of managing performance to set goals and address issues. - Having a structured performance management process for fairness and avoiding legal issues. - The performance management cycle of setting objectives, monitoring, reviewing, and providing development opportunities. - Informal performance management involves blank meetings to discuss issues and solutions. - Formal performance management is for addressing allegations through an investigation and meeting process with potential sanctions. - Scenarios are provided to demonstrate how performance issues would be handled.