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Management Services Network Leading the industry in exceptional performance  through people, service, technology
Who We Are . . . *Falcon Capital Partners, LLC โ€œ Next generationโ€ billing software (Technology Partners) 3 MSN Ranked Top 10 Nationally* Radiology Billing  Companies 54 Radiology  clients  17 states U.S.  Virgin Islands 6.3 million Procedures $720 million  Charges  Billed Annually Industry Leading Management Team
Diligence Denied Claims Management Front End Clean  Claims Capture Every Exam Code from  Reports Only <5% Claims  Denied
Who We Are A Focus on the Fundamentals . . . S ervice T echnology P eople
People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unmatched Leadership ,[object Object],[object Object],[object Object],[object Object],7
Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Client Focus โ€œ MSN is more than a billing company. They  truly  are our partner in business.โ€ John Daly, M.D.  Carolina Radiology Associates ,[object Object],[object Object],[object Object],[object Object],Long Term Relationships
Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMAGINE the possibilities! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desktop Dashboard Establish Connection from Your Office to MSN โ€œ Auto-Sendโ€ Reports
Access to Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9
Reporting Standard Ad Hoc ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],No Lag Time
Client Locations
MSN in Arizona ,[object Object],[object Object],[object Object],[object Object],[object Object],10
Why do Radiology Practices choose MSN?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do Radiology Practices choose MSN? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Recent Start-Up Results
How do we do it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unpaid Claims Follow-up Research/Resolve missing data, diagnosis mismatch Insurance Self-Pay Identify why claim was not paid Re-submit claims with corrected information Send 2 statements to all self-pay accounts โ€œ Auto-dialerโ€ calls patients with balances of $10-$75 Personal telephone calls to patients with balances >$75
Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MSN Results* *Average increase in collections: 32.69% Previous biller: large, public company
AR > 120 Days ,[object Object],[object Object]
MSN outperforms competitors โ€œ We were able to give bonuses that exceeded those given during the prior calendar year in a quarter when we were transitioning billing companies . . . unheard of!โ€ Practice Administrator, New MSN Client ,[object Object],[object Object],[object Object]
Reporting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MSN Growth
MSNโ€™s Client Covenant We pledge to serve every Client with the highest levels of sincerity, fairness, courtesy, respect and gratitude, delivered with unparalleled responsiveness, expertise, efficiency, and accuracy. We are in business to create  lasting relationships  and we will treat our customers exactly how we would like to be treated. We will deliver the finest personal service by a caring and professional team who take 100% responsibility for meeting every Clientโ€™s needs.
โ€œ . . .  our ultimate selection of MSN to me seemed simple:  they gave me full confidence that they would treat our practice and protect our interests with the same degree of professionalism we provide to our patients and colleagues  โ€ Michael C. Brunner, MD,  Vice-Chairman of Radiology Swedish Covenant Hospital Past President, Society of Interventional Radiology Testimonials โ€œ  . . . The biggest and most valuable asset MSN brings to the table is the collected wisdom of its management teamโ€ Anthony Fertitta Practice Administrator Lakeland Radiologists Jackson, MS
Questions?  Practice Concerns?

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Management Services Network

  • 1. Management Services Network Leading the industry in exceptional performance through people, service, technology
  • 2. Who We Are . . . *Falcon Capital Partners, LLC โ€œ Next generationโ€ billing software (Technology Partners) 3 MSN Ranked Top 10 Nationally* Radiology Billing Companies 54 Radiology clients 17 states U.S. Virgin Islands 6.3 million Procedures $720 million Charges Billed Annually Industry Leading Management Team
  • 3. Diligence Denied Claims Management Front End Clean Claims Capture Every Exam Code from Reports Only <5% Claims Denied
  • 4. Who We Are A Focus on the Fundamentals . . . S ervice T echnology P eople
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  • 11. Desktop Dashboard Establish Connection from Your Office to MSN โ€œ Auto-Sendโ€ Reports
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  • 20. Unpaid Claims Follow-up Research/Resolve missing data, diagnosis mismatch Insurance Self-Pay Identify why claim was not paid Re-submit claims with corrected information Send 2 statements to all self-pay accounts โ€œ Auto-dialerโ€ calls patients with balances of $10-$75 Personal telephone calls to patients with balances >$75
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  • 22. MSN Results* *Average increase in collections: 32.69% Previous biller: large, public company
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  • 27. MSNโ€™s Client Covenant We pledge to serve every Client with the highest levels of sincerity, fairness, courtesy, respect and gratitude, delivered with unparalleled responsiveness, expertise, efficiency, and accuracy. We are in business to create lasting relationships and we will treat our customers exactly how we would like to be treated. We will deliver the finest personal service by a caring and professional team who take 100% responsibility for meeting every Clientโ€™s needs.
  • 28. โ€œ . . . our ultimate selection of MSN to me seemed simple: they gave me full confidence that they would treat our practice and protect our interests with the same degree of professionalism we provide to our patients and colleagues โ€ Michael C. Brunner, MD, Vice-Chairman of Radiology Swedish Covenant Hospital Past President, Society of Interventional Radiology Testimonials โ€œ . . . The biggest and most valuable asset MSN brings to the table is the collected wisdom of its management teamโ€ Anthony Fertitta Practice Administrator Lakeland Radiologists Jackson, MS
  • 29. Questions? Practice Concerns?