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MAKING BBC PROGRAMMES DISCOVERABLE
              Tom Scott
THE WORLD’S LARGEST BROADCASTER
INFORM EDUCATE & ENTERTAIN


• Radio   since the 1920s

• TV   since the 1930s

• Web   since 1994
A LOT OF CONTENT
•8   national TV channels

• 10   national Radio stations

•5   nations radio stations

• 40   regional

• Between    1,000 and 1,500 programmes
 a day
... AND THE WORLD SERVICE


• Broadcasts to the world on radio, TV
 and online in 32 languages

• Funded by a government grant rather
 than the license fee
THAT MAKES FOR A BIG ARCHIVE
HISTORICALLY WHAT DID WE DO?

• Hand-crafted   custom websites

• Only    some programmes covered

• Built
      to promote the programme around
 transmission
THIS CREATED SOME PROBLEMS
• Sitesdeveloped in isolation – poor
 interlinking

• Maintenanceissues – esp as new platforms
 (mobile, games consoles) launched

• URLs    often not persistent – Google hates
 that!

• Costly
       – inefficient, but the real cost is the
 opportunity cost
USABILITY PROBLEMS

• Incoherent    user experience

• Lack   of rich user journeys

• Distributedcontent (and not in a good
 way) – people had difficulty finding the
 things they care about
HOW DID WE FIX IT?
TRADITIONAL WEB DESIGN
FOCUSES ON THE PAGE
Follows a desktop publishing WYSIWYG paradigm
NOT VERY WEBBY
Designed like a magazine, so...

• Focus is on the page layout rather than on
 things and their relationship to other things

• Little
      thought to the rest of the application
 (document design through to database)

• No   URI for fragments of a page

• Focus    on the HTML page only
POINTABILITY
The Web is made of links not pages, links let you:


•   Bookmark, tweet, email and talk about things


•   Search and find stuff


•   Deliver content to different platforms (different
    representations)


•   The power of the Web is in the connections it makes
    – the value is in the context
PEOPLE CARE ABOUT THINGS
• People
       search for things (people,
 programmes, music, films, places etc.)

• They get back documents and/or data about
 that thing (and links)

• The Web  is made up of information making
 assertions about the world

• Peoplelook for things that interest them not
 websites
FOR EXAMPLE PROGRAMMES
• In
   a broadcast world the BBC cares
 about the transmission of assets

• Butthe audience care more about
 the more abstract notion of a
 programme or episode

• The culturally significant thing within
 the domain is the programme not the
 trasmission
MUSIC IS THE SAME...

• Most people are more interested
 in the artist, work or version

• Broadcasters need to worry about
 the asset to be broadcast

• Record   companies the CD or
 MP3
AND PEOPLE LIKE MONKEYS


• The   habitats where they live

• Their   behaviours

• Their   relatives
WHAT ARE WE TRYING TO DO?
•   Link people to content

•   Explore content by area of interest –
    browse by meaning or TV schedule

•   Build a web of things

•   Help people discover new content, new
    programmes

•   Make bbc.co.uk more human literate
BBC.CO.UK/PROGRAMMES

• One page (URL) for every
 ‘programme’ the BBC broadcasts

• Lots
     and lots of aggregations –
 schedules, genre aggregations (and
 genre schedules), formats etc.

• Integration   with broadcast systems
Brands



               Series     Programme



              Episodes
 Content
                           Service
 Publishing
               Version



Event         Broadcast




PROGRAMMES
    bbc.co.uk/programmes
Brands



            Series    Programme



           Episodes
Content
                       Service




          CONTENT
EPISODE
SERIES
BRAND
Service
 Publishing
               Version



Event         Broadcast




PUBLISHING
SCHEDULES BY SERVICE
SCHEDULES BY GENRE, FORMAT
       OR SUBJECT
CONTENT DISCOVERABILITY
CLIP (FROM AN EPISODE)
LINKED TO...
...LINKED TO...
AND
BUT THE CLIPS ‘LIVE’ WITH
     THEIR EPISODE
Programmes

News Stories                                                                  Brand


        Index


                                                                    Series            Expeditions


      News Story

                                          DBpedia URI
                                                                    Episode              Story

                    DBpedia URI
                    or known URL
                                                 DBpedia URI
                                                                     Clip


                        Natural History

                                                                        Known URI




                   CONCEPTS LINKED
                     TOGETHER
WILDLIFE FINDER
• Onepage for each animal, plant, habitat,
 behaviour the BBC broadcasts (mostly)

• Video    clips from those programmes

• Linked   to from /programmes

• Links   to /programmes

• bbc.co.uk/wildlifefinder
SIMILAR FOR MUSIC
BBC.CO.UK/MUSIC
• Onepage (URL) for every artist the
 BBC broadcasts

• Automated     tracklistings on episode
 pages

• Artist
       pages linked to those
 programmes that played them

• Integration   with broadcast systems
THANK YOU

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Making bbc programmes discoverable

  • 1. MAKING BBC PROGRAMMES DISCOVERABLE Tom Scott
  • 2. THE WORLD’S LARGEST BROADCASTER
  • 3. INFORM EDUCATE & ENTERTAIN • Radio since the 1920s • TV since the 1930s • Web since 1994
  • 4. A LOT OF CONTENT •8 national TV channels • 10 national Radio stations •5 nations radio stations • 40 regional • Between 1,000 and 1,500 programmes a day
  • 5. ... AND THE WORLD SERVICE • Broadcasts to the world on radio, TV and online in 32 languages • Funded by a government grant rather than the license fee
  • 6. THAT MAKES FOR A BIG ARCHIVE
  • 7. HISTORICALLY WHAT DID WE DO? • Hand-crafted custom websites • Only some programmes covered • Built to promote the programme around transmission
  • 8. THIS CREATED SOME PROBLEMS • Sitesdeveloped in isolation – poor interlinking • Maintenanceissues – esp as new platforms (mobile, games consoles) launched • URLs often not persistent – Google hates that! • Costly – inefficient, but the real cost is the opportunity cost
  • 9. USABILITY PROBLEMS • Incoherent user experience • Lack of rich user journeys • Distributedcontent (and not in a good way) – people had difficulty finding the things they care about
  • 10. HOW DID WE FIX IT?
  • 12. FOCUSES ON THE PAGE Follows a desktop publishing WYSIWYG paradigm
  • 13. NOT VERY WEBBY Designed like a magazine, so... • Focus is on the page layout rather than on things and their relationship to other things • Little thought to the rest of the application (document design through to database) • No URI for fragments of a page • Focus on the HTML page only
  • 14. POINTABILITY The Web is made of links not pages, links let you: • Bookmark, tweet, email and talk about things • Search and find stuff • Deliver content to different platforms (different representations) • The power of the Web is in the connections it makes – the value is in the context
  • 15. PEOPLE CARE ABOUT THINGS • People search for things (people, programmes, music, films, places etc.) • They get back documents and/or data about that thing (and links) • The Web is made up of information making assertions about the world • Peoplelook for things that interest them not websites
  • 16. FOR EXAMPLE PROGRAMMES • In a broadcast world the BBC cares about the transmission of assets • Butthe audience care more about the more abstract notion of a programme or episode • The culturally significant thing within the domain is the programme not the trasmission
  • 17. MUSIC IS THE SAME... • Most people are more interested in the artist, work or version • Broadcasters need to worry about the asset to be broadcast • Record companies the CD or MP3
  • 18. AND PEOPLE LIKE MONKEYS • The habitats where they live • Their behaviours • Their relatives
  • 19. WHAT ARE WE TRYING TO DO? • Link people to content • Explore content by area of interest – browse by meaning or TV schedule • Build a web of things • Help people discover new content, new programmes • Make bbc.co.uk more human literate
  • 20. BBC.CO.UK/PROGRAMMES • One page (URL) for every ‘programme’ the BBC broadcasts • Lots and lots of aggregations – schedules, genre aggregations (and genre schedules), formats etc. • Integration with broadcast systems
  • 21. Brands Series Programme Episodes Content Service Publishing Version Event Broadcast PROGRAMMES bbc.co.uk/programmes
  • 22. Brands Series Programme Episodes Content Service CONTENT
  • 25. BRAND
  • 26. Service Publishing Version Event Broadcast PUBLISHING
  • 28. SCHEDULES BY GENRE, FORMAT OR SUBJECT
  • 30. CLIP (FROM AN EPISODE)
  • 33. AND
  • 34. BUT THE CLIPS ‘LIVE’ WITH THEIR EPISODE
  • 35. Programmes News Stories Brand Index Series Expeditions News Story DBpedia URI Episode Story DBpedia URI or known URL DBpedia URI Clip Natural History Known URI CONCEPTS LINKED TOGETHER
  • 36. WILDLIFE FINDER • Onepage for each animal, plant, habitat, behaviour the BBC broadcasts (mostly) • Video clips from those programmes • Linked to from /programmes • Links to /programmes • bbc.co.uk/wildlifefinder
  • 38. BBC.CO.UK/MUSIC • Onepage (URL) for every artist the BBC broadcasts • Automated tracklistings on episode pages • Artist pages linked to those programmes that played them • Integration with broadcast systems

Editor's Notes

  1. Those clips belong to the originating programme - their url, their home is