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AUTOMOTIVE

BEAUTY

COMMERCIAL TECHNOLOGY
                        Makeup In-Depth
CONSUMER TECHNOLOGY     Consumer Report
ENTERTAINMENT

FASHION                                              May 2010
FOOD & BEVERAGE

FOODSERVICE

HOME

OFFICE SUPPLIES

SOFTWARE

SPORTS

TOYS

WIRELESS




                        Copyright 2010. The NPD Group, Inc. All Rights Reserved. This presentation is Proprietary and Confidential and            1
                        may not be disclosed in any manner, in whole or in part, to any third party without the express written consent of NPD.
Table Of Contents


About The Study                                                        5
Introduction: Market Overview                                          8
Executive Summary: Implications                                       10
Key Findings                                                          15
Beauty Overview                                                       29
– Beauty Category Usage Incidence
– Cross-Category Usage
Makeup Usage Dynamics                                                 33
– Makeup Users By Demographics
– Demographic Distribution Of Makeup Users
– Reasons Wear Makeup
– # Of Makeup Products Used In A Typical Day
– Types Of Makeup Products Used
– Makeup Cross-Product Usage
– Frequency Use Each Makeup Product




                                                                               2
                                                      Proprietary and Confidential
Table Of Contents


Makeup With Benefits                                                                  57
– Types Of Makeup Products Using That Are Natural/Mineral-Based
– Types Of Makeup Primers Using
– Types Of Skincare Benefits Makeup Products Used Contained
– Foundation Coverage Usually Wear
– Foundation Formula Usually Wear
– Foundation Benefits Considered Important
– Mascara Benefits Considered Important
– Lip Shade Worn Most Often – Lipstick, Lip Gloss
– Lip Benefits Considered Important – Lipstick, Lip Gloss
Makeup Shopping Behavior and Preferences                                              77
– Attitudes About Makeup
– Makeup Shopping Preferences
– Frequency Make A Replenishment Purchase
– Planned Versus Impulse Purchasing
– Price Most Willing To Pay For Each Makeup Product
Channels/Retailers Purchased Makeup Products From In The Past Year                    106



                                                                                                     3
                                                                            Proprietary and Confidential
Table Of Contents


Makeup Brand Awareness and Usage                                                          130
– Makeup Brand Awareness
– Makeup Brand Past Year Usage
– Makeup Brand Conversion (Past Year Usage Among Those Aware)
– Makeup Brand Used Most Often
– Makeup Brands Currently Using For Each Makeup Product
Makeup Brand Perceptions                                                                  148
– “Hot” Vs. “Not Hot” Makeup Brands – Unaided Mentions
– Attributes – Top 10 Makeup Brand Rankings
Appendix (Separate Deliverable)
– Makeup Brand Perceptions – Attribute Summary Tables                                         3
– Makeup Brands At A Glance                                                                 55
– Additional Charts                                                                       128
       Frequency Use Each Makeup Product By Age And Race/Ethnicity                        129
       Frequency Make A Replenishment Purchase By Age And Race/Ethnicity                  133
       Planned Versus Impulse Purchasing By Age And Race/Ethnicity                        137




                                                                                                       4
                                                                              Proprietary and Confidential
About The Study

This Makeup In-Depth Consumer Report is an update to the
report released in April, 2008. The age group for the study
done in 2010 was expanded from women 18-64 to be inclusive
of women 65 or older. Therefore, a nationally representative
sample from NPD’s Online Panel was used to target women
aged 18 or older.
This report aims to uncover opportunities and threats by
monitoring shopping and usage habits, as well as purchase
drivers.
Total channel view is provided with the ability to focus
specifically on prestige, mass or specialty.
The report measures female beauty consumers’ brand
awareness and usage of makeup products to uncover patterns
in consumer behavior. It identifies core consumers of your
brand and your competition’s brand. The report aims to identify
strengths and weaknesses by benchmarking brand image
ratings vis-à-vis competition.
Consumer perspective on makeup by product category and
sub-category is explored to help companies better understand
how and why women use their products.



                                                                        5
                                               Proprietary and Confidential
Methodology

 The Makeup In-Depth Consumer study utilized NPD’s Online Panel and fielded March 10 - 31, 2010. A
 nationally representative sample of females 18+ was targeted.
 Panelists were asked about makeup.
 Total returns were weighted to reflect census targets for demographics. See Appendix for specific weighting
 information (page 56). Ending sample sizes are as follows --
                                                                                                                Used/Selected
                                                                                                      Total          For
                                                                                                      Used     In-Depth Survey
  Total Contacts                                                                Foundation            8,749         4,982
    N=22,408                                                                    Powder                7,270         3,849
                                                                                Blush                 8,455         4,846
                                               Face
Total Makeup Users                                                              Concealer             5,242         2,927
 Answering Overall                                                              Bronzer               2,125         1,190
                                                                                Tinted Moisturizer*   1,609      Not Asked
Category Questions
     N=14,125                                                                   Mascara              10,467          5,848
                                                Eye                             Eye Shadow            9,225          5,140
                                                                                Eye Liner             8,315          3,871
   Makeup Users
   Answering Full
Survey (Overall and                                                              Lipstick              8,648         4,945
In-Depth Questions)                              Lip                             Lip Gloss             6,865         3,833
      N=7,975                                                                    Lip Liner             2,929           930


                   * Tinted Moisturizer is a hybrid product that can be considered a skincare and/or
                     makeup product. Only topline information was collected for tinted moisturizer                       6
                     usage among makeup users who used this product as makeup.                  Proprietary and Confidential
Makeup Brands

The following list of makeup brands was used for this study on an aided basis:

Almay                                 Giorgio Armani Cosmetics      Physician's Formula
American Beauty (at Kohl's)           Hard Candy                    Prescriptives
Avon                                  Lancôme                       Prestige Cosmetics
Bare Escentuals/I.D. bare Minerals    Laura Mercier                 Revlon
Benefit Cosmetics                     L'Oreal                       Rimmel
Bobbi Brown                           L'Oreal HIP                   Sally Hansen
Boots                                 Lumene (CVS)                  Sephora (Brand)
Chanel                                M.A.C.                        Shiseido
Clarins                               Make Up For Ever              Smackers
Clinique                              Mary Kay                      Smashbox
Cover Girl                            Maybelline                    Sonia Kashuk (at Target)
Dior                                  Merle Norman                  Stila Cosmetics
e.l.f. (eyes lips face)               Milani                        Too Faced
Elizabeth Arden                       Nars                          Trish McEvoy
Estée Lauder                          Neutrogena                    Urban Decay
Fashion Fair                          NYC New York Color            Wet N Wild
Flirt! (at Kohl's)                    Origins                       Yves Saint Laurent




                                                                                                      7
                                                                             Proprietary and Confidential
About NPD
ABOUT NPD BEAUTY
   NPD Beauty is a division of The NPD Group, the authority and leading provider of sales and marketing information
   for the beauty industry. NPD Beauty introduced the first retail point-of-sale tracking service for beauty in the U.S.
   department stores in 1996. Since then, the Beauty division has developed a line of products and services to
   address the needs of the growing fragrance, color cosmetics and skincare industries. This includes shade-level
   detail in makeup, weekly data in fragrances, scent and concept testing and ad-hoc and in-depth consumer reports
   on issues that impact the clients’ bottom line.


ABOUT THE NPD GROUP, INC.
   The NPD Group, Inc. (NPD) is a global market information company that measures product movement and
   consumer behavior across a broad range of industries - apparel, automotive products, consumer electronics,
   cosmetics and fragrances, food, foodservice, footwear, housewares, information technology, interactive
   entertainment, toys and music.
   NPD's clients, many in the Fortune 500, use this insight to uncover market opportunities, strengthen channel
   relationships and benchmark industry performance. Since 1967, NPD has introduced numerous industry firsts,
   most recently combining and calibrating information from consumer panels and point-of-sale tracking via its
   flagship services, the NPD Worlds. The firm has offices and affiliations in 60 countries.
   For more information on The NPD Group, visit npd.com.




                                                                                                                               8
                                                                                                      Proprietary and Confidential

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Makeup In Depth Consumer Report 2010

  • 1. AUTOMOTIVE BEAUTY COMMERCIAL TECHNOLOGY Makeup In-Depth CONSUMER TECHNOLOGY Consumer Report ENTERTAINMENT FASHION May 2010 FOOD & BEVERAGE FOODSERVICE HOME OFFICE SUPPLIES SOFTWARE SPORTS TOYS WIRELESS Copyright 2010. The NPD Group, Inc. All Rights Reserved. This presentation is Proprietary and Confidential and 1 may not be disclosed in any manner, in whole or in part, to any third party without the express written consent of NPD.
  • 2. Table Of Contents About The Study 5 Introduction: Market Overview 8 Executive Summary: Implications 10 Key Findings 15 Beauty Overview 29 – Beauty Category Usage Incidence – Cross-Category Usage Makeup Usage Dynamics 33 – Makeup Users By Demographics – Demographic Distribution Of Makeup Users – Reasons Wear Makeup – # Of Makeup Products Used In A Typical Day – Types Of Makeup Products Used – Makeup Cross-Product Usage – Frequency Use Each Makeup Product 2 Proprietary and Confidential
  • 3. Table Of Contents Makeup With Benefits 57 – Types Of Makeup Products Using That Are Natural/Mineral-Based – Types Of Makeup Primers Using – Types Of Skincare Benefits Makeup Products Used Contained – Foundation Coverage Usually Wear – Foundation Formula Usually Wear – Foundation Benefits Considered Important – Mascara Benefits Considered Important – Lip Shade Worn Most Often – Lipstick, Lip Gloss – Lip Benefits Considered Important – Lipstick, Lip Gloss Makeup Shopping Behavior and Preferences 77 – Attitudes About Makeup – Makeup Shopping Preferences – Frequency Make A Replenishment Purchase – Planned Versus Impulse Purchasing – Price Most Willing To Pay For Each Makeup Product Channels/Retailers Purchased Makeup Products From In The Past Year 106 3 Proprietary and Confidential
  • 4. Table Of Contents Makeup Brand Awareness and Usage 130 – Makeup Brand Awareness – Makeup Brand Past Year Usage – Makeup Brand Conversion (Past Year Usage Among Those Aware) – Makeup Brand Used Most Often – Makeup Brands Currently Using For Each Makeup Product Makeup Brand Perceptions 148 – “Hot” Vs. “Not Hot” Makeup Brands – Unaided Mentions – Attributes – Top 10 Makeup Brand Rankings Appendix (Separate Deliverable) – Makeup Brand Perceptions – Attribute Summary Tables 3 – Makeup Brands At A Glance 55 – Additional Charts 128 Frequency Use Each Makeup Product By Age And Race/Ethnicity 129 Frequency Make A Replenishment Purchase By Age And Race/Ethnicity 133 Planned Versus Impulse Purchasing By Age And Race/Ethnicity 137 4 Proprietary and Confidential
  • 5. About The Study This Makeup In-Depth Consumer Report is an update to the report released in April, 2008. The age group for the study done in 2010 was expanded from women 18-64 to be inclusive of women 65 or older. Therefore, a nationally representative sample from NPD’s Online Panel was used to target women aged 18 or older. This report aims to uncover opportunities and threats by monitoring shopping and usage habits, as well as purchase drivers. Total channel view is provided with the ability to focus specifically on prestige, mass or specialty. The report measures female beauty consumers’ brand awareness and usage of makeup products to uncover patterns in consumer behavior. It identifies core consumers of your brand and your competition’s brand. The report aims to identify strengths and weaknesses by benchmarking brand image ratings vis-à-vis competition. Consumer perspective on makeup by product category and sub-category is explored to help companies better understand how and why women use their products. 5 Proprietary and Confidential
  • 6. Methodology The Makeup In-Depth Consumer study utilized NPD’s Online Panel and fielded March 10 - 31, 2010. A nationally representative sample of females 18+ was targeted. Panelists were asked about makeup. Total returns were weighted to reflect census targets for demographics. See Appendix for specific weighting information (page 56). Ending sample sizes are as follows -- Used/Selected Total For Used In-Depth Survey Total Contacts Foundation 8,749 4,982 N=22,408 Powder 7,270 3,849 Blush 8,455 4,846 Face Total Makeup Users Concealer 5,242 2,927 Answering Overall Bronzer 2,125 1,190 Tinted Moisturizer* 1,609 Not Asked Category Questions N=14,125 Mascara 10,467 5,848 Eye Eye Shadow 9,225 5,140 Eye Liner 8,315 3,871 Makeup Users Answering Full Survey (Overall and Lipstick 8,648 4,945 In-Depth Questions) Lip Lip Gloss 6,865 3,833 N=7,975 Lip Liner 2,929 930 * Tinted Moisturizer is a hybrid product that can be considered a skincare and/or makeup product. Only topline information was collected for tinted moisturizer 6 usage among makeup users who used this product as makeup. Proprietary and Confidential
  • 7. Makeup Brands The following list of makeup brands was used for this study on an aided basis: Almay Giorgio Armani Cosmetics Physician's Formula American Beauty (at Kohl's) Hard Candy Prescriptives Avon Lancôme Prestige Cosmetics Bare Escentuals/I.D. bare Minerals Laura Mercier Revlon Benefit Cosmetics L'Oreal Rimmel Bobbi Brown L'Oreal HIP Sally Hansen Boots Lumene (CVS) Sephora (Brand) Chanel M.A.C. Shiseido Clarins Make Up For Ever Smackers Clinique Mary Kay Smashbox Cover Girl Maybelline Sonia Kashuk (at Target) Dior Merle Norman Stila Cosmetics e.l.f. (eyes lips face) Milani Too Faced Elizabeth Arden Nars Trish McEvoy Estée Lauder Neutrogena Urban Decay Fashion Fair NYC New York Color Wet N Wild Flirt! (at Kohl's) Origins Yves Saint Laurent 7 Proprietary and Confidential
  • 8. About NPD ABOUT NPD BEAUTY NPD Beauty is a division of The NPD Group, the authority and leading provider of sales and marketing information for the beauty industry. NPD Beauty introduced the first retail point-of-sale tracking service for beauty in the U.S. department stores in 1996. Since then, the Beauty division has developed a line of products and services to address the needs of the growing fragrance, color cosmetics and skincare industries. This includes shade-level detail in makeup, weekly data in fragrances, scent and concept testing and ad-hoc and in-depth consumer reports on issues that impact the clients’ bottom line. ABOUT THE NPD GROUP, INC. The NPD Group, Inc. (NPD) is a global market information company that measures product movement and consumer behavior across a broad range of industries - apparel, automotive products, consumer electronics, cosmetics and fragrances, food, foodservice, footwear, housewares, information technology, interactive entertainment, toys and music. NPD's clients, many in the Fortune 500, use this insight to uncover market opportunities, strengthen channel relationships and benchmark industry performance. Since 1967, NPD has introduced numerous industry firsts, most recently combining and calibrating information from consumer panels and point-of-sale tracking via its flagship services, the NPD Worlds. The firm has offices and affiliations in 60 countries. For more information on The NPD Group, visit npd.com. 8 Proprietary and Confidential