A hallmark product at Target Analytics is Collaborative Benchmarking meetings – annual conferences that gather sectors together to share data, strategy and the challenges of fundraising in today’s ever-changing environment. With the continued growth of recurring giving in the last 10 years, the Sustainer Benchmarking conference has also grown to include some of the largest non-profits in the US. This session will share what best practices, tips and must-dos these organizations have learned while establishing and growing their programs.
Email Fundraising: Getting, Sending, and Optimizing with TechSoup CanadaBrady Josephson
Sending more quality emails to more qualified people leads to more revenue for your cause. This presentation looks at how you get, send, and optimize your strategy around email fundraising to raise more money.
The Current State Of Donor Retention And What Fundraisers Can Do About It (Fa...Bloomerang
If you’re a nonprofit development professional, you’ve likely heard the term “donor retention.” It’s one of the hottest topics of discussion in the nonprofit sector. But what is donor retention? And why is it important?
This session explores the most recent data from the Fundraising Effectiveness Project, the root causes of poor donor retention rates, and the reasons why donors stay loyal. You’ll come away with several ideas for improvement based on leading research in the field.
Digging Deeper Into Donor Preferences | AFPFC 2016Abila
At the 2015 AFP International Fundraising Conference, Abila debuted its Donor Engagement Study, diving into the disconnect between nonprofit best practices and donor preferences. We wanted to take that study one step further with our 2016 Donor Engagement Study, digging deeper into donor engagement preferences specifically around content, recognition, events, and volunteering. This session was a special sneak preview of the results, where we shared key findings and insights into how donors want to be engaged and what activities nonprofits are doing that drive them away.
Full study available: www.abila.com/DonorLoyaltyStudy
Speakers:
Rich Dietz, Director of Fundraising Strategy
Tad Druart, VP of Marketing
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
https://bloomerang.co/webinars-events/
In 2019, $449.64 billion was donated to charities in the US. Last year, giving increased more than 10% -- IN A PANDEMIC! AND - 80% of these contributions are made by people. Yet many nonprofits lose 1/3 of their donors each year. Are you ready to get off the treadmill (donors on... donors off... donors on... donors off...)?
One of the keys to building a successful individual giving program is by building and deepening rapport with your donors. This goes well beyond sending timely thank you notes and a quarterly newsletter. In this webinar, you'll learn the techniques you can use to solicit larger gifts from your donors, while deepening their loyalty to your organization.
Email Fundraising: Getting, Sending, and Optimizing with TechSoup CanadaBrady Josephson
Sending more quality emails to more qualified people leads to more revenue for your cause. This presentation looks at how you get, send, and optimize your strategy around email fundraising to raise more money.
The Current State Of Donor Retention And What Fundraisers Can Do About It (Fa...Bloomerang
If you’re a nonprofit development professional, you’ve likely heard the term “donor retention.” It’s one of the hottest topics of discussion in the nonprofit sector. But what is donor retention? And why is it important?
This session explores the most recent data from the Fundraising Effectiveness Project, the root causes of poor donor retention rates, and the reasons why donors stay loyal. You’ll come away with several ideas for improvement based on leading research in the field.
Digging Deeper Into Donor Preferences | AFPFC 2016Abila
At the 2015 AFP International Fundraising Conference, Abila debuted its Donor Engagement Study, diving into the disconnect between nonprofit best practices and donor preferences. We wanted to take that study one step further with our 2016 Donor Engagement Study, digging deeper into donor engagement preferences specifically around content, recognition, events, and volunteering. This session was a special sneak preview of the results, where we shared key findings and insights into how donors want to be engaged and what activities nonprofits are doing that drive them away.
Full study available: www.abila.com/DonorLoyaltyStudy
Speakers:
Rich Dietz, Director of Fundraising Strategy
Tad Druart, VP of Marketing
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
https://bloomerang.co/webinars-events/
In 2019, $449.64 billion was donated to charities in the US. Last year, giving increased more than 10% -- IN A PANDEMIC! AND - 80% of these contributions are made by people. Yet many nonprofits lose 1/3 of their donors each year. Are you ready to get off the treadmill (donors on... donors off... donors on... donors off...)?
One of the keys to building a successful individual giving program is by building and deepening rapport with your donors. This goes well beyond sending timely thank you notes and a quarterly newsletter. In this webinar, you'll learn the techniques you can use to solicit larger gifts from your donors, while deepening their loyalty to your organization.
Charities use newsletters to communicate with donors. But often with mixed objectives and for mixed audiences. In this presentation we look at what makes good communications and what newsletters are for. Towards the end, all attendees critiqued each others newsletters (anonymously) and the result was a resounding disappointment. Only one of the newsletters were actually achieving good communications.
14 Things Your Website Needs for Effective Fundraising in 2014Abila
Rich Dietz, Founder of Nonprofit R+D – Technology training for Nonprofit Professionals and Jamy Squillace, Director of Product Management, Abila, discuss the importance of the content on your website and increasing fundraising efforts.
This presentation is intended to aid you in getting the most out of your fundraising efforts in 2014. Our fundraising experts, Rich and Jamy, 14 things you can do this year to drive fundraising success. Topics include donor engagement, social media usage, and online fundraising.
Presenters
Rich Dietz, Founder of Nonprofit R+D – Technology training for Nonprofit Professionals
Jamy Squillace, Director of Product Management, Abila
One of the fastest ways to grow your fundraising efforts is through peer-to-peer fundraising. Let your donors fundraise for you! Provide your donors with the tools they need to share your cause and how they can relate with their personal network.
Leveraging Social Media for Your Next Fundraising EventAbila
Abila, along with Darian Rodriguez Heyman of Social Media for Nonprofits and Laura Huddle of Eventbrite present a session about how Social Media Tools can be leveraged for Fundraising.
Parachute Digital showcase 5 things charities and non-profits can do to create online donation pages that deliver real revenue.
1. Keep the form to one page with minimal fields
2. Make it easy to use on mobile devices
3. Chunk the content
4. Make sure the form is safe and data is validated
5. Be grateful and say thank you well
7 Communication Pieces Every Nonprofit NeedsBloomerang
https://bloomerang.co/resources/webinars/
Pamela Grow will provide attendees with an understanding of how a strong, multi-channel donor communications builds sustainability through any crisis.
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
Maximizing the Lifetime Value of Your Donors for Fundraising Success (AFP FL ...Bloomerang
https://bloomerang.co/resources/speaking/
Within your donor database lies untold lifetime value. Unfortunately, many nonprofits fail to properly nurture and steward their donors, and are content with high acquisition and high churn.
Why let this enormous asset go underutilized?
In this session, we will cover the tenets of effective database management, no matter what program or vendor you use. We will show examples of best practices in data management, communication segmenting, engagement tracking and reporting in order to help your team work smarter, not harder.
Learning Outcomes:
Be familiar with data management techniques that maximize the capabilities of your database and increase productivity
Understand segmenting strategies lead to higher response rates from your donor communications
Learn how to generate meaningful reports that will impact your internal procedures
https://bloomerang.co/resources/webinars/
Victoria Dietz will show you the proven steps to have meaningful conversations and build stronger relationships with your donors by keeping them engaged and properly setting expectations.
12 Questions You Can Ask Donors AFTER They Say Yes - Sample QuestionsBloomerang
https://bloomerang.co/resources/webinars/
Andy Robinson will show you the “after questions” that you can use to strengthen donor relationships, serve your donors better, and set the stage to raise even more money in the future.
Six Essential Mobile Tactics for Your Year-End Fundraising Strategy | Mobile ...mobilecommons
It’s that time of year again – you’re busy planning every email, tweet, and landing page to optimize your end-of-year fundraising campaign. You’ve got your holiday hashtag ready to launch, your web forms mobile-optimized – you might even have some text messages planned to send your subscribers to a mobile donation page!
Watch this on-demand webinar, Six Essential Mobile Tactics for Your Year-End Fundraising Strategy, to learn how you can implement mobile strategies to help drive your fundraising goals.
The webinar is hosted by Meredith Begin, and is joined by two guest presenters: Sandi Fox, Digital Strategy Manager at Planned Parenthood Action Fund, and Sarah Alexander, Deputy Organizing Director at Food & Water Watch. As experienced Mobile Commons users, they will share tactics and lessons learned from previous year-end fundraising campaigns to help you make the most out of your mobile list this fundraising season.
In this webinar, you will learn:
-Why it’s important to engage with your supporters over text messaging
-How to set up a mobile campaign that integrates with your overall fundraising strategy
-Best practices for engaging your mobile subscribers over text messaging
Enjoy!
Back to Basics: 3 Principles to Acquire, Retain, and Upgrade Your DonorsBlackbaud
Donor acquisition, retention, and upgrades are key drivers of a successful fundraising program. Improving these positively impacts your organization’s overall fundraising performance. In this presentation, Jeffrey Haguewood, Co-Founder of Sidekick Solutions, shares his back-to-basics approach to acquiring, retaining, and upgrading donors and how you can implement 3 simple principles to help your organization raise more funds for its cause.
Turn First-Time Donors Into Repeat DonorsBloomerang
https://bloomerang.co/resources/webinars
First-year communications are key to donor retention. Fundraising experts Jay Love and Tom Ahern will show you how to keep the love alive with effective donor retention strategies that will help you to raise more money for your mission.
3 Steps to Closing $10K+ Gifts by December 31Bloomerang
https://bloomerang.co/resources/webinars/
Julie Ordoñez will outline a proven strategy, messaging and action steps you can implement right away to close major gifts faster, ethically.
How to Raise Major Gifts -- The Right WayBloomerang
https://bloomerang.co/resources/webinars/
This webinar from Amy Eisenstein, ACFRE will highlight the findings of a brand new research project on how small and mid-sized nonprofits can successfully raise major gifts. We will break down the findings into concrete steps and identify best practices nonprofit organizations can use to raise major gifts in more effective and efficient ways.
We will make recommendations for organizations looking to be more sustainable and raise significantly more major gifts. We expect to be able to provide genuine insight into the world or major gift fundraising and validate or debunk myths surrounding major gifts.
At the conclusion of this session, participants will:
Understand research-based best practices for raising major gifts
Debunk myths around raising major gifts
Learn practical tools and techniques for raising major gifts and creating a more sustainable nonprofit organization
Monthly donor programs are a low-effort and high-impact way to increase donor retention and donor lifetime value, while also providing a steady and predictable stream of revenue that can help your nonprofit better budget and plan for the future. However, building and maintaining a monthly donor program isn’t as simple as adding a button to your donation forms. It takes planning, time, and effort to create an effective and profitable program. During this webinar, we will explore how to create and build a strong monthly donor campaign. We will also look at:
-Starting and building a monthly donation program
-Monthly Donation campaign ideas
-Explore some best practices from organization's that have grown their monthly donation program
-Tips for sustaining your monthly donors
Charities use newsletters to communicate with donors. But often with mixed objectives and for mixed audiences. In this presentation we look at what makes good communications and what newsletters are for. Towards the end, all attendees critiqued each others newsletters (anonymously) and the result was a resounding disappointment. Only one of the newsletters were actually achieving good communications.
14 Things Your Website Needs for Effective Fundraising in 2014Abila
Rich Dietz, Founder of Nonprofit R+D – Technology training for Nonprofit Professionals and Jamy Squillace, Director of Product Management, Abila, discuss the importance of the content on your website and increasing fundraising efforts.
This presentation is intended to aid you in getting the most out of your fundraising efforts in 2014. Our fundraising experts, Rich and Jamy, 14 things you can do this year to drive fundraising success. Topics include donor engagement, social media usage, and online fundraising.
Presenters
Rich Dietz, Founder of Nonprofit R+D – Technology training for Nonprofit Professionals
Jamy Squillace, Director of Product Management, Abila
One of the fastest ways to grow your fundraising efforts is through peer-to-peer fundraising. Let your donors fundraise for you! Provide your donors with the tools they need to share your cause and how they can relate with their personal network.
Leveraging Social Media for Your Next Fundraising EventAbila
Abila, along with Darian Rodriguez Heyman of Social Media for Nonprofits and Laura Huddle of Eventbrite present a session about how Social Media Tools can be leveraged for Fundraising.
Parachute Digital showcase 5 things charities and non-profits can do to create online donation pages that deliver real revenue.
1. Keep the form to one page with minimal fields
2. Make it easy to use on mobile devices
3. Chunk the content
4. Make sure the form is safe and data is validated
5. Be grateful and say thank you well
7 Communication Pieces Every Nonprofit NeedsBloomerang
https://bloomerang.co/resources/webinars/
Pamela Grow will provide attendees with an understanding of how a strong, multi-channel donor communications builds sustainability through any crisis.
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
Maximizing the Lifetime Value of Your Donors for Fundraising Success (AFP FL ...Bloomerang
https://bloomerang.co/resources/speaking/
Within your donor database lies untold lifetime value. Unfortunately, many nonprofits fail to properly nurture and steward their donors, and are content with high acquisition and high churn.
Why let this enormous asset go underutilized?
In this session, we will cover the tenets of effective database management, no matter what program or vendor you use. We will show examples of best practices in data management, communication segmenting, engagement tracking and reporting in order to help your team work smarter, not harder.
Learning Outcomes:
Be familiar with data management techniques that maximize the capabilities of your database and increase productivity
Understand segmenting strategies lead to higher response rates from your donor communications
Learn how to generate meaningful reports that will impact your internal procedures
https://bloomerang.co/resources/webinars/
Victoria Dietz will show you the proven steps to have meaningful conversations and build stronger relationships with your donors by keeping them engaged and properly setting expectations.
12 Questions You Can Ask Donors AFTER They Say Yes - Sample QuestionsBloomerang
https://bloomerang.co/resources/webinars/
Andy Robinson will show you the “after questions” that you can use to strengthen donor relationships, serve your donors better, and set the stage to raise even more money in the future.
Six Essential Mobile Tactics for Your Year-End Fundraising Strategy | Mobile ...mobilecommons
It’s that time of year again – you’re busy planning every email, tweet, and landing page to optimize your end-of-year fundraising campaign. You’ve got your holiday hashtag ready to launch, your web forms mobile-optimized – you might even have some text messages planned to send your subscribers to a mobile donation page!
Watch this on-demand webinar, Six Essential Mobile Tactics for Your Year-End Fundraising Strategy, to learn how you can implement mobile strategies to help drive your fundraising goals.
The webinar is hosted by Meredith Begin, and is joined by two guest presenters: Sandi Fox, Digital Strategy Manager at Planned Parenthood Action Fund, and Sarah Alexander, Deputy Organizing Director at Food & Water Watch. As experienced Mobile Commons users, they will share tactics and lessons learned from previous year-end fundraising campaigns to help you make the most out of your mobile list this fundraising season.
In this webinar, you will learn:
-Why it’s important to engage with your supporters over text messaging
-How to set up a mobile campaign that integrates with your overall fundraising strategy
-Best practices for engaging your mobile subscribers over text messaging
Enjoy!
Back to Basics: 3 Principles to Acquire, Retain, and Upgrade Your DonorsBlackbaud
Donor acquisition, retention, and upgrades are key drivers of a successful fundraising program. Improving these positively impacts your organization’s overall fundraising performance. In this presentation, Jeffrey Haguewood, Co-Founder of Sidekick Solutions, shares his back-to-basics approach to acquiring, retaining, and upgrading donors and how you can implement 3 simple principles to help your organization raise more funds for its cause.
Turn First-Time Donors Into Repeat DonorsBloomerang
https://bloomerang.co/resources/webinars
First-year communications are key to donor retention. Fundraising experts Jay Love and Tom Ahern will show you how to keep the love alive with effective donor retention strategies that will help you to raise more money for your mission.
3 Steps to Closing $10K+ Gifts by December 31Bloomerang
https://bloomerang.co/resources/webinars/
Julie Ordoñez will outline a proven strategy, messaging and action steps you can implement right away to close major gifts faster, ethically.
How to Raise Major Gifts -- The Right WayBloomerang
https://bloomerang.co/resources/webinars/
This webinar from Amy Eisenstein, ACFRE will highlight the findings of a brand new research project on how small and mid-sized nonprofits can successfully raise major gifts. We will break down the findings into concrete steps and identify best practices nonprofit organizations can use to raise major gifts in more effective and efficient ways.
We will make recommendations for organizations looking to be more sustainable and raise significantly more major gifts. We expect to be able to provide genuine insight into the world or major gift fundraising and validate or debunk myths surrounding major gifts.
At the conclusion of this session, participants will:
Understand research-based best practices for raising major gifts
Debunk myths around raising major gifts
Learn practical tools and techniques for raising major gifts and creating a more sustainable nonprofit organization
Monthly donor programs are a low-effort and high-impact way to increase donor retention and donor lifetime value, while also providing a steady and predictable stream of revenue that can help your nonprofit better budget and plan for the future. However, building and maintaining a monthly donor program isn’t as simple as adding a button to your donation forms. It takes planning, time, and effort to create an effective and profitable program. During this webinar, we will explore how to create and build a strong monthly donor campaign. We will also look at:
-Starting and building a monthly donation program
-Monthly Donation campaign ideas
-Explore some best practices from organization's that have grown their monthly donation program
-Tips for sustaining your monthly donors
Learn what time tested strategies work for organizations that have robust telemarketing programs and ways the phone can be used outside of the traditional mass marketing model
Donor acquisition is crucial for the future growth and longevity of nonprofits. If you are unable to replace your lost donors with new ones, it won’t be long before you’re left with no supporters.
https://bloomerang.co/resources/webinars/
Andrew Olsen, CFRE will distill what makes Mid-level donors and giving unique, and how successful organizations are maximizing giving from Mid-level supporters.
Donor Retention Education with Wayne Robbins - BloomerangBloomerang
https://bloomerang.co/retention
This session explores the Fundraising Effectiveness Project report commissioned by AFP and the Urban Institute. The dismal news in this report can and should be an eye opener for every nonprofit engaged in fundraising.
We will focus on the root causes of poor retention rates, and offer tips for improvement based on the principles of Dr. Adrian Sargeant and Tom Ahern: two world-renowned authorities on building donor loyalty. Sargeant and Ahern’s principles are based upon years of research conducted in the sector and can be used by any organization, whether you are a one-person shop or a large department. We will show examples of their principles in action. The results can be astounding when put into daily use!
Learning Outcomes:
- Be familiar with current research on donor retention and how an increase or decrease can impact your bottom line
- Understand how to calculate your donor retention rate
- Learn new donor communications techniques in order to improve donor loyalty and retention
Can I Set up a Recurring Donation to Support Your Charity on a Regular BasisSeven Spikes Relief
In today's philanthropic landscape, donors are increasingly seeking ways to make a lasting impact
by providing ongoing support to charitable organizations. One avenue gaining popularity is the
option to set up recurring donations, allowing individuals to contribute on a regular basis. This approach not only streamlines the donation process but also ensures a steady and reliable source
of funding for charities.
Webinar presented in Jan \'09 by Direct Response Solutions explores current trends in annual giving and examines ways to meet the challenges annual programs are facing in 2009.
Converting Online Campaigners into DonorsCare2Team
*Watch or download the full webinar (with audio and slides) at: http://bit.ly/convert2donors
Online campaigners are an increasingly important source of new donors for many organisations.
How can your organisation rapidly grow its base of online campaigners, and effectively convert them into donors?
Watch this free webinar to learn how Greenpeace UK, leveraging tools provided by Engaging Networks, and multichannel donor outreach, has excelled in turning campaigners into campaigning donors:
"Converting Online Campaigners into Donors"
In this webinar you will learn:
-Keys for bringing people into the fold through powerful email messaging
-Ways to deepen campaigner engagement and commitment
-Tactics for converting donors online and offline
-Listen to what people are saying online, remarket to them, and improve your campaign results
Karen Graham\'s presentation from thedatabank\'s 2010 user conference, on the basics of sustaining donor programs and how to track sustainers in the Databank CRM software for nonprofits.
Storytelling: Science and Strategy - Nonprofit Supply Co. Webinar - Feb 23, 2017Brady Josephson
Storytelling has become a bit of a buzzword in the charity world and has come to mean many things. But there is great strength in stories - how they are created, how they compel, and how they get shared - that can help organizations in their marketing and fundraising. This session will look at some of the underlying science behind story and how they can best be used to drive membership, engagement, and donations.
Before you get started fundraising, you need to understand donors - why they do or do not give. Then using stories to connect and communicate - online and offline. Once that is in place, leveraging the cost effective, high learning, easy to spread nature of online to infuse your fundraising becomes easier.
Grow Your Donations Without Spending a Dime - NextAfterBrady Josephson
One of the hardest fundraising challenges for any organization is acquiring more high quality traffic that will convert to new donors. And most solutions to this problem cost an arm and a leg.
What if there was a way to get more high quality traffic to your website without spending a dime?
Storytelling is a bit of a buzzword nowadays in the nonprofit space but there are some frameworks and formats that can be used to help your cause reach more people and raise more money.
Giving is powerful. But it's also complex. This presentation looks at some of the stats of the philanthropic sector as well as some science behind giving, fundraising, and marketing for causes.
Science of Giving - Shift Philanthropy WebinarBrady Josephson
Giving is powerful. But it's also complex. This presentation looks at some of the stats of the philanthropic sector as well as some science behind giving, fundraising, and marketing for causes. Also includes some live poll results.
Intro to Setting Up Your Free Google AdWords AccountBrady Josephson
Google offers up to $10,000 in FREE advertising to qualifying nonprofits and charities - each month! But how can you get it? How can you use it? And what is the value?
Social Fundraising - The Latest Tips, Tools and Tactics in Crowdfunding and ...Brady Josephson
Social fundraising - encompassing crowdfunding and peer-to-peer fundraising - is a 'new' strategy that is constantly changing. In this presentation, we look at some basics, good 'ol fundraising and some tips, tricks and tools you can use for your own campaigns.
No Cost, Fail Safe Digital Strategies to Increase Giving - DonorPath WebinarBrady Josephson
Online giving can provide some cost effective ways for organizations to reach their donors and find new ones as well. Here are some general stories, slides and examples that can help.
#GivingTuesday - the first Tuesday after American Thanksgiving - is now one of the world's largest single days of giving. But what can you do? Why is the day so important? What are some ideas and tips? Well, view this presentation I guess...
Monthly Giving - The Strategy You Need In 2016 And How You Can Do ItBrady Josephson
In this presentation given at #bbcon, I look at why monthly giving is good for organizations, their donors and philanthropy overall and some tips on how you can do one (or make yours better).
Social media. It's a beast. But there can be great value to nonprofit's to better connect, engage and steward their supporters. This presentation looks at some best practices, tips and tools to help you maximize your time and focus on engagement.
Crowdfunding: How It Works, Why It Works, And How It Can Work For YouBrady Josephson
With all the buzz around crowdfunding it's easy to get sucked in. But what is it actually? Why does it work (or not work)? And how do you go about planning and running your own campaign? Covered in this webinar.
Crowdfunding: Using Stories and Strategies to Raise Funds from the CrowdBrady Josephson
Is ‘crowdfunding’ just a fad or is there real value for organizations looking to raise money in new ways and from new sources?
In looking at some trends, studies and real world examples, you’ll not only be able to answer that question for yourself but walk away with some ideas and steps to pursue a crowdfunding strategy of your own.
Preliminary findings _OECD field visits to ten regions in the TSI EU mining r...OECDregions
Preliminary findings from OECD field visits for the project: Enhancing EU Mining Regional Ecosystems to Support the Green Transition and Secure Mineral Raw Materials Supply.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Monitoring Health for the SDGs - Global Health Statistics 2024 - WHOChristina Parmionova
The 2024 World Health Statistics edition reviews more than 50 health-related indicators from the Sustainable Development Goals and WHO’s Thirteenth General Programme of Work. It also highlights the findings from the Global health estimates 2021, notably the impact of the COVID-19 pandemic on life expectancy and healthy life expectancy.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
https://serudsindia.org/how-to-donate-to-charity-during-this-holiday-season/
#charityforchildren, #donateforchildren, #donateclothesforchildren, #donatebooksforchildren, #donatetoysforchildren, #sponsorforchildren, #sponsorclothesforchildren, #sponsorbooksforchildren, #sponsortoysforchildren, #seruds, #kurnool
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
1. Sue Adams
Target Analytics Senior Solutions Consultant
Best Practices for Building and Growing A
Sustainer Program:
Insights from donorCentrics Sustainer Benchmarking
2. Hello! I’m Sue Adams
At Blackbaud 11 years
Hometown Walnut Creek, CA
Made my first philanthropic gift at age 10 (St. Jude
Children’s Research Hospital Radio-thon).
Met my husband while working for Special Olympics
International
Support many organizations via Recurring Giving
3. SESSION OBJECTIVES
Learn what makes sustainers so special
Understand how to build and grow a sustainer program
Gain information to convince your CFO that this is a good idea
Take away emerging Best Practices from Target Analytics’
Sustainer Benchmarking participants
9. What are Sustainers?
Donors who give on a regular basis (most often this is monthly) without an end date are
called Sustainers, Regular Givers, Pledge Donors, Monthly Donors, or Recurring Donors.
They are not installment donors.
This is the way many pay for club memberships or other fee- based services.
Most of the world’s donors are sustainers.
10. Background
In most other countries, donors most often give by making monthly payments to their
charities.
Sustaining giving is fast becoming the norm here in the United States, as well.
Charitable giving is affected by culture and infrastructure.
Infrastructure is changing
− Banking
− Credit/Debit cards
− Mail
− Telephone
− Internet
11. Industry-Wide Focus
• Fundraising Success Magazine, 4 Nonprofit Donor Demographics Trends for 2015:
• “I’ve heard younger citizens are going for the sustainer monthly giving opportunity. It looks like we’re having a trend in sustainer giving. For many it’s a real
convenience and one-stop involvement in contributing without the concern about renewing one’s gift.” Carl Bloom, Chairman, Carl Bloom Associates
• Luminate Online Benchmark Report 2014*
− Online sustainer giving increased 16.8% in 2014
− % of online revenue from sustainer online donations was 8.59% - an 8% increase
•Erica Waasdorp, author, “Monthly Giving, the Sleeping Giant”
− “I think monthly giving needs to be as important as a major gift program.”
*Data from 800 Luminate clients, July 1, 2013 to June 30, 2014, includes event revenue – download report at www.blackbaud.com/luminatebenchmark
12. Trends in Active Recurring Donor Giving
The percentage of recurring donors increased
3% 2015- 2016 (median view, all participants).
While revenue per donor has increased
for both gift types, median recurring gift
revenue per donor was 40% more than
the of median single gift donor in 2016
(subset of benchmarking participants).
Percentage of donors by Gift Type
13. How Valuable Are They?
• Recurring donors are one of the most valuable segments in a direct marketing
fundraising program because of the compound effect of their giving.
• Twelve gifts of $10 or $15 given in one year is more cumulative revenue than the
majority of one-off donors (those who give individual gifts) will give annually.
• Sustainers out-perform other donors on the two drivers of long-term value: Revenue per
donor and retention.
• They are consistently worth four times as much as single gift donors years.
14. How Valuable Are They?
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
500000
434304.4
183661.6
6 Year Value of 1,000 New Donors
Single Gift Revenue
Sustainer Revenue
Years on File
Cumulative Revenue
15. How Valuable Are They?
• Annual retention rates for recurring donors were 40% higher than single gift
donors.
• After 13 months, 65% of recurring donors were still giving.
(Subset of 2016 benchmarking participants)
16. Where are the Largest Programs?
• Public Broadcasting Media
• Child Sponsorship
• International Relief
• Catholic-related Organizations
• Animal Welfare
17. Building Your Sustainer Program
Senior Staff Support
Organization-Wide Training
Setting Goals & Managing Expectations
Building Your File – Acquisition
Building Your File – Conversion
Setting Up Systems
Creating Your Message
18. Senior Staff Support
Do senior staff and the board support the conversion from an annual fundraising program to a sustainer
model?
• Use hard data and peer examples to tell the story.
• Provide projections based on long term value.
• Using campaign CPDR or annual net revenue will not result in a justifiable return for a new, growing
sustainer program.
• Present the program with the intent that this IS the new way to fundraise and grow the donor
population to return the highest net per donor with the lowest CPDR.
• Set expectations early - it will take time and it will take a consistent, steady commitment to growth.
• Encourage full commitment: Dipping the toe in the water of monthly giving and only acquiring a
few hundred donors and then having to manage, fulfill, and support the program will lead to
frustration.
19. Organization-Wide Training
Early in your planning, everyone on the fundraising team
will need to be trained and educated in sustaining gift
programs and how their roles will change.
Include staff in donor communications, marketing agencies,
finance, and the executive team in early conversations to
ensure that they are aware of any changes in their
programs, systems or procedures.
Prior to launch, provide information and program overview
to the entire organization so that all staff are familiar with
sustained giving and the change in messaging.
20. Organization-Wide Training
Considerations for Staffing and Inter-departmental
Discussion
Twelve times as many gifts to process.
Banking, credit card and online processing issues.
Build stop/loss programs to stem attrition.
New measures of performance to monitor.
Decide whether to brand the program – many in the US
are branded most elsewhere are not.
Dedicated sustainer staff.
21. Setting Goals for Year 1
What is the total share of all donors that will be sustaining donors?
What is the percentage of new donors being acquired directly to
sustained giving?
What is the percentage of current donors converting to sustained giving?
What share of recurring donors will be paying by credit card? Direct
debit?
Prepare for the possibility of less cash collected in year one. Use accrual
to show full value of sustainers, but base collections on 5 gifts per
sustainer in their first fiscal year.
22. Managing Expectations
Be prepared for very little change in overall donor participation rates in year
one. It is not until year two or even three that the number of donors should begin to
increase due to increased retention.
The number of donors that are acquired in the year should not change simply
because a sustainer program has been put in place. It is not a new funding
source; merely a way to ensure that donors stay engaged and giving for longer than
one year at a time, and often at higher revenue per donor.
Revenue collected in year one will be affected by recurring giving. Being
prepared for less cash in the current FY will be very important for the success of the
program and on-going internal support. Staying the course will be easier and it will
be less tempting to revert back to single gift messaging if the organization is
prepared to take a hit in collections in the first year or so.
23. Building Your File – Sustainer Acquisition
Growing the number of recurring donors requires acquiring donors directly to the
sustained giving program – not ONLY converting.
Make sustained giving the expected way to give.
Put the sustainer option first online.
Put the sustainer ask on all forms.
Train frontline fundraisers and callers to ask for sustained gifts.
Most common channels of acquisition are:
Face to Face Direct Mail
Ads and Inserts Telemarketing
DRTV
Online
24. Building Your File – Sustainer Acquisition
Over five years the
median distribution
of cold acquired
recurring donors
and conversion
donors has changed
dramatically.
In 2016, for the first
time, a higher
percentage of first-
time recurring
donors were cold
acquired.
All organizations in the Summit convert donors to recurring. Although
the median % who are converted is 45%, the range covers from less
than 1% to 99% across the 36 organizations.
25. Building Your File – Sustainer Conversion
If donors are given the option, on any direct mail reply slip, to donate one gift or to
donate monthly, a small number of donors will choose to give monthly.
Telemarketing will convert more donors, either through two-step acquisition to
sustained giving or by converting multi-year members.
The donors most likely to convert are those with a history of responding to
the first renewal notice (membership organizations).
Online purchase behavior is an indicator of sustainer likelihood.
Credit Card donors are also responsive to sustainer offers.
Sustainers are younger and more female than the rest of your file.
●
40-something women are the top sustainer prospects
26. Tips for a Strong Online Sustainer Form
It is 'one click' directly from multiple donate/support buttons in prominent locations
on the home page.
Monthly giving is the default giving method.
Don’t be afraid of high level asks, up to $100 a month or more.
List checking account drafts (EFT) as the primary default option, with credit card
as a secondary option.
Ask for only the bare minimum of information needed to set up a donor’s giving
plan.
Have links to form(s) for upgrades, updating account information, converting from
credit card to EFT, etc.
Link to sustainer FAQ's that are distinct from those for traditional donors.
27. Setting Up Systems
When starting a sustainer program – make sure all systems are go!
• If you have five, 500 or 500K sustainers, you need the systems in place.
• Be able to service the donor completely when the program is small.
●
Data entry
●
Payment processing and problems
●
Gift acknowledgements
• Clear coding for identification of direct-acquired and converted recurring gifts.
Set up for payment methods
• Credit Cards are most likely to be your most used payment method.
• Decide what you want to do with recurring check donors – convert to electronic.
• Set up both Credit Card and EFT processing.
• EFT is more time consuming to set up, but the value of EFT donors is
remarkable.
28. Setting Up Systems – Payment Methods
When comparing credit card
vs. direct debit recurring gift
acquired donors, direct debit
tends to drive higher retention
in Month 13.
(subset of 2016 benchmarking
participants)
29. Setting Up Systems – Payment Methods
The long-term value of EFT donors trends higher in Month 36 in terms of
both
retention and cumulative donor value than the Cash/Check or Credit Card
donors.
(subset of 2016 benchmarking
participants)
30. Creating Your Message
Why Do Donors Become Sustainers?
Knowing they are supporting the organizations they care about, giving becomes
automatic instead of having to think, “Did I send them a gift recently?”
It is easy and convenient.
Donors do not choose to become sustainers to make it easier for your organization.
●
Not because it helps you
●
Not because it is green.
●
Not because they will never hear from you again.
(Never promise no mail.)
They really care about the mission of the organization, and that their gift has more
impact.
Makes them happy and is best for the organization
36. Creating Your Message - Channels
Revenue from more sources from sustaining gifts is another way recurring
giving drives a more stable donor file than single gifts. (subset of 2016 benchmarking participants)
37. Getting Full Value from Sustainers
Do not promise no other asks. Do not promise no mail, or
phone, or email.
Once or twice a year ask for upgrades.
Include sustainers in your best appeals.
Thank and cultivate them.
Engagement is important.