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1© Sierra Wireless 2013
M2M Service Optimization
A Framework for Optimized M2M Solutions on Cellular Networks
Nicolas Damour, Senior Manager Business & Innovation
September 2013
2© Sierra Wireless 2013
A Framework for Optimized M2M Solutions on Cellular Networks
• Sierra Wireless Corporate Profile
• Chances and Challenges for M2M Services
• M2M Service Optimization Framework
M2M Service Optimization - Agenda
3© Sierra Wireless 2013
Sierra Wireless
Corporate Profile
4© Sierra Wireless 2013
The global leader in M2M devices and cloud services
Industry’s most comprehensive offering
Proven technology innovators and trusted partner
Sierra Wireless - Corporate profile
R&D
R&D
R&D
Head office:
Vancouver, BC
Founded in 1993
Yearly1 revenue: $421 million
Publicly listed:
NASDAQ (SWIR)
TSX (SW)
Approx. 850 employees worldwide
Customers in 130+ countries
1. Last Twelve Months as of June 30, 2013
5© Sierra Wireless 2013
Vancouver
Corporate Headquarters
San Diego
Melbourne
Tokyo
London
Munich
= R&D, Marketing, Sales, Operations
= Manufacturing
= Sales and Support
Beijing
Hong Kong
Shanghai
Toulouse
Paris
Johannesburg
Bangalore
Taipei
Belo Horizonte
Sierra Wireless - Global footprint
Shenzhen
6© Sierra Wireless 2013
#1 in M2M market globally Blue-chip customers & partners
Sierra Wireless - Market leader
Source: ABI Research
34%
23%
19%
24%
Cellular M2M Embedded Module
Market Share in 2012
Sierra
Wireless
7© Sierra Wireless 2013
Sierra Wireless - Device-to-cloud offering
Leading-edge
intelligent devices
Secure cloud
services platform
Value creation
& competitive barriers+ =
8© Sierra Wireless 2013
Sierra Wireless - Customer example: Nespresso
M2M CloudProgrammable
Modem
Custom Web Application
Web APIs
• Asset Data Management
• Device Management
• Subscription Management
Hardware
Integration
ERP
Network
Operator
9© Sierra Wireless 2013
Sierra Wireless - Global carrier partners
10© Sierra Wireless 2013
M2M Services
Chances & Challenges
11© Sierra Wireless 2013
M2M Services - A major opportunity
Source GSMA
US$ 1,172,000,000,000
revenue opportunity for MNOs in 2020
North
America
$241 billion
Europe
$305 billion
Latin
America
$92 billion
Middle East
Africa
$87 billion
Asia
Pacific
$447 billion
12© Sierra Wireless 2013
M2M Services - Embedded and Carried Devices
Carried devices
2 billion in 2012
4 billion in 2020
Embedded devices
200 million in 2012
2-50 billion in 2020
13© Sierra Wireless 2013
M2M Services - Challenges
Increasing network congestion
Decreasing ARPU – Worse AMPU
14© Sierra Wireless 2013
M2M Services - Network congestion
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Radius Server Signaling Load
NumberofTransactions
15© Sierra Wireless 2013
M2M Services - Network congestion
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Radius Server Signaling Load
Time of Day Trend
NumberofTransactions
16© Sierra Wireless 2013
M2M Services - Network congestion
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Radius Server Signaling Load
Time of Day Trend
NumberofTransactions
Periodic Peaks
17© Sierra Wireless 2013
M2M Services - Network congestion
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Radius Server Signaling Load
Time of Day Trend
Traffic Storms
NumberofTransactions
Periodic Peaks
18© Sierra Wireless 2013
M2M Services - Decreasing ARPU and AMPU
QCT Study
UMTS Rel6 Network
Source: QCT S1-110258
PS
Signalling
Power
56%
PS Traffic
Power
44%
36% of
Total
NodeB
Power
ALU Study
M2M Use Case
Source: Signal Ahead Jan’10
Signalling
and
Online
Cost
98%
2%
User Traffic
Cost
Rogue
Roaming Devices
Signalling
and
Online
Cost
100%
1MB = $0.50 in 2008 1MB = $0.05 in 2011
(source Nielsen)
19© Sierra Wireless 2013
M2M Services - Solutions?
Defensive guidelines, rates and contracts
Industry and standardization efforts
What until then?
20© Sierra Wireless 2013
M2M Services - M2M Service Optimization
Maximize usage of network resources
Protect the network against traffic storms
More control to the carrier and to the customer
- Technical control (network access)
- Business control (differentiated services)
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21© Sierra Wireless 2013
M2M Service Optimization
Description of the framework
22© Sierra Wireless 2013
M2M Service Optimization - Ground principles
Smart Network instead of Dumb Pipe
Open Solution usable with all M2M devices
Still offer full service to the customer
Easy to integrate with applications & network
23© Sierra Wireless 2013
M2M Service Optimization - Architecture
Cloud
Gate
Device Gate: Client Software
• Controls client user data flow
• Accesses server according to policies
• Receives policies from server
Cloud Gate: Server Software
• Controls server user data flow
• Contacts device according to policies
• Deploys policies to device
Device
Gate
User Data
Control Data
24© Sierra Wireless 2013
Which metrics are used to control the communications
• Local (device) metrics
– Date and Time
– Device-specific usage metrics (PDP activations, UL/DL data, …)
– Metrics from radio network (eg. location: home network, roaming; …)
• Global (core) metrics
– Date and Time
– Fleet-wide usage metrics (fleet-wide uploaded data, …)
– Metrics from core network
M2M Service Optimization - Usable metrics
25© Sierra Wireless 2013
Ease of use is key to help M2M projects
• Easy integration
– Easy network-side integration
‒ For basic features: no integration needed (over-the-top)
‒ For advanced features: standard API on single point of integration
– Easy device-side integration
‒ For basic features: no need to change existing applications (default behavior)
‒ For advanced features: easy-to-use application framework
• No cellular networks expertise required
– Rules are defined by the carrier
– Usage at the application level through abstracted QoS classes
M2M Service Optimization - Easy to use
26© Sierra Wireless 2013
M2M Service Optimization - Example
Metering Example Use Case
Service Classes
• Standard Service Class Periodic readings
• Real-time Service Class Consumption thresholds passed
• Real-time Service Class Remote equipment triggering
• Maintenance Service Class Bulk Maintenance Information
• Maintenance Service Class Firmware/Software upgrades
27© Sierra Wireless 2013
M2M Service Optimization - Benefits summary
Maximize usage of network resources
Protect the network against traffic storms
More control to the carrier and to the customer
- Technical control (network access)
- Business control (differentiated services)
0
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28© Sierra Wireless 2013
Thank You

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M2M Service Optimization

  • 1. 1© Sierra Wireless 2013 M2M Service Optimization A Framework for Optimized M2M Solutions on Cellular Networks Nicolas Damour, Senior Manager Business & Innovation September 2013
  • 2. 2© Sierra Wireless 2013 A Framework for Optimized M2M Solutions on Cellular Networks • Sierra Wireless Corporate Profile • Chances and Challenges for M2M Services • M2M Service Optimization Framework M2M Service Optimization - Agenda
  • 3. 3© Sierra Wireless 2013 Sierra Wireless Corporate Profile
  • 4. 4© Sierra Wireless 2013 The global leader in M2M devices and cloud services Industry’s most comprehensive offering Proven technology innovators and trusted partner Sierra Wireless - Corporate profile R&D R&D R&D Head office: Vancouver, BC Founded in 1993 Yearly1 revenue: $421 million Publicly listed: NASDAQ (SWIR) TSX (SW) Approx. 850 employees worldwide Customers in 130+ countries 1. Last Twelve Months as of June 30, 2013
  • 5. 5© Sierra Wireless 2013 Vancouver Corporate Headquarters San Diego Melbourne Tokyo London Munich = R&D, Marketing, Sales, Operations = Manufacturing = Sales and Support Beijing Hong Kong Shanghai Toulouse Paris Johannesburg Bangalore Taipei Belo Horizonte Sierra Wireless - Global footprint Shenzhen
  • 6. 6© Sierra Wireless 2013 #1 in M2M market globally Blue-chip customers & partners Sierra Wireless - Market leader Source: ABI Research 34% 23% 19% 24% Cellular M2M Embedded Module Market Share in 2012 Sierra Wireless
  • 7. 7© Sierra Wireless 2013 Sierra Wireless - Device-to-cloud offering Leading-edge intelligent devices Secure cloud services platform Value creation & competitive barriers+ =
  • 8. 8© Sierra Wireless 2013 Sierra Wireless - Customer example: Nespresso M2M CloudProgrammable Modem Custom Web Application Web APIs • Asset Data Management • Device Management • Subscription Management Hardware Integration ERP Network Operator
  • 9. 9© Sierra Wireless 2013 Sierra Wireless - Global carrier partners
  • 10. 10© Sierra Wireless 2013 M2M Services Chances & Challenges
  • 11. 11© Sierra Wireless 2013 M2M Services - A major opportunity Source GSMA US$ 1,172,000,000,000 revenue opportunity for MNOs in 2020 North America $241 billion Europe $305 billion Latin America $92 billion Middle East Africa $87 billion Asia Pacific $447 billion
  • 12. 12© Sierra Wireless 2013 M2M Services - Embedded and Carried Devices Carried devices 2 billion in 2012 4 billion in 2020 Embedded devices 200 million in 2012 2-50 billion in 2020
  • 13. 13© Sierra Wireless 2013 M2M Services - Challenges Increasing network congestion Decreasing ARPU – Worse AMPU
  • 14. 14© Sierra Wireless 2013 M2M Services - Network congestion 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 Radius Server Signaling Load NumberofTransactions
  • 15. 15© Sierra Wireless 2013 M2M Services - Network congestion 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 Radius Server Signaling Load Time of Day Trend NumberofTransactions
  • 16. 16© Sierra Wireless 2013 M2M Services - Network congestion 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 Radius Server Signaling Load Time of Day Trend NumberofTransactions Periodic Peaks
  • 17. 17© Sierra Wireless 2013 M2M Services - Network congestion 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 Radius Server Signaling Load Time of Day Trend Traffic Storms NumberofTransactions Periodic Peaks
  • 18. 18© Sierra Wireless 2013 M2M Services - Decreasing ARPU and AMPU QCT Study UMTS Rel6 Network Source: QCT S1-110258 PS Signalling Power 56% PS Traffic Power 44% 36% of Total NodeB Power ALU Study M2M Use Case Source: Signal Ahead Jan’10 Signalling and Online Cost 98% 2% User Traffic Cost Rogue Roaming Devices Signalling and Online Cost 100% 1MB = $0.50 in 2008 1MB = $0.05 in 2011 (source Nielsen)
  • 19. 19© Sierra Wireless 2013 M2M Services - Solutions? Defensive guidelines, rates and contracts Industry and standardization efforts What until then?
  • 20. 20© Sierra Wireless 2013 M2M Services - M2M Service Optimization Maximize usage of network resources Protect the network against traffic storms More control to the carrier and to the customer - Technical control (network access) - Business control (differentiated services) 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00
  • 21. 21© Sierra Wireless 2013 M2M Service Optimization Description of the framework
  • 22. 22© Sierra Wireless 2013 M2M Service Optimization - Ground principles Smart Network instead of Dumb Pipe Open Solution usable with all M2M devices Still offer full service to the customer Easy to integrate with applications & network
  • 23. 23© Sierra Wireless 2013 M2M Service Optimization - Architecture Cloud Gate Device Gate: Client Software • Controls client user data flow • Accesses server according to policies • Receives policies from server Cloud Gate: Server Software • Controls server user data flow • Contacts device according to policies • Deploys policies to device Device Gate User Data Control Data
  • 24. 24© Sierra Wireless 2013 Which metrics are used to control the communications • Local (device) metrics – Date and Time – Device-specific usage metrics (PDP activations, UL/DL data, …) – Metrics from radio network (eg. location: home network, roaming; …) • Global (core) metrics – Date and Time – Fleet-wide usage metrics (fleet-wide uploaded data, …) – Metrics from core network M2M Service Optimization - Usable metrics
  • 25. 25© Sierra Wireless 2013 Ease of use is key to help M2M projects • Easy integration – Easy network-side integration ‒ For basic features: no integration needed (over-the-top) ‒ For advanced features: standard API on single point of integration – Easy device-side integration ‒ For basic features: no need to change existing applications (default behavior) ‒ For advanced features: easy-to-use application framework • No cellular networks expertise required – Rules are defined by the carrier – Usage at the application level through abstracted QoS classes M2M Service Optimization - Easy to use
  • 26. 26© Sierra Wireless 2013 M2M Service Optimization - Example Metering Example Use Case Service Classes • Standard Service Class Periodic readings • Real-time Service Class Consumption thresholds passed • Real-time Service Class Remote equipment triggering • Maintenance Service Class Bulk Maintenance Information • Maintenance Service Class Firmware/Software upgrades
  • 27. 27© Sierra Wireless 2013 M2M Service Optimization - Benefits summary Maximize usage of network resources Protect the network against traffic storms More control to the carrier and to the customer - Technical control (network access) - Business control (differentiated services) 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 0 500 1000 1500 2000 2500 3000 3500 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00
  • 28. 28© Sierra Wireless 2013 Thank You