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What does the digitization of socio-health services mean?
U-Digitalize Training
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European
Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.
02. Advantages of digitalization
03. Obstacles and barriers, recommendations to
overcome them
04. What digital skills are
05. Testing your digital skills
This module focuses on the following
sections:
01. Digitalization, application to socio-health and
care sectors
Table of contents
Digitalization,applicationto socio-healthand
caresectors
01
Digitalization refers to the process of
incorporating digital technologies and tools
into the various aspects of their work and
daily activities. It involves leveraging digital
resources to enhance efficiency,
accessibility, and quality of services.
What is digitalization?
The world is changing,
and healthcareis no
exception.
for identifying needs and
providing health care (from
prevention and health
promotion to curative
interventions and self-
management) are provided
by digital technologies and
the digital environment.
Digital technologies have
the potential to transform
healthcare services in ways
that could support the
objectives of the health
system.
The results and outcomes
of digital transformation of
health services will
importantly depend on the
quality of the process and
the involved stakeholders.
New Opportunities Potential to transform Quality of the process
The promise of benefits of digitalisation do not always materialise in practice. Implementing
new technologies, whether digital or not, should not be based on promise or hope, but on
evidence and realism.
All health personnel
have a basic
understanding of
computers and,
therefore, know how to
realistically carry out
daily tasks using their
work PC, mobile phone
or tablet.
also requires having
the ability to manage
information and
scientific knowledge
effectively to make
decisions based on
evidence and to
improve patient care.
Digital literacy Effective management
of health information
Thanks to technologies,
devices and other types
of digital channels, it is
possible to improve the
network connection
between all healthcare
actors and patients.
Health communication
Facilitate remote health
care in collaboration
with representatives
from different sectors.
All health professionals
need to know and be
able to use the different
digital tools based on
"cloud" technology.
Collaborative and
coordinated work
Necessarytoolsandknowledgefordigitalization
Advantages of digitalization
02
Four main advantages can be outlined:
Remote diagnosis of
patient conditions:
Patient information can
also be stored, accessed
and shared between
healthcare professionals
in real-time.
Easier for patients to
access medical data and
healthcare services
enabled them to
monitor and track their
conditions remotely.
Improves accuracy
of diagnosis
Improves quality
of healthcare
People leaving in rural
areas, elderly patients or
people with mobility
issues digital technologies
have pushed the
boundaries of healthcare
beyond the walls of the
hospital.
Improves access
to healthcare
Patients can better
understand and monitor
their health conditions
remotely, can help
reducing unnecessary
visits to emergency
rooms.
Reduces cost of
healthcare
Advantages of digitalization
The Top Digital Health And AI Stories Of 2022
From: The Medical Futurist
@Medicalfuturist
Click to see the video!
Obstacles and barriers,recommendationsto
overcomethem
03
Digitalhealthhasovercomeasatrendrecently,butmedicalimagesandtelemedicinedatebackover100yearsand
prototypewearabledeviceshavebeenusedtotackleobesitysincethe1940s(CummisandSchuller,2020).
However,someobstaclesandbarriershavetobeconsidered:
Technologies need to be
affordable, easy-to-use
for healthcare workers
and general population.
Low levels of digital and
health literacy in the
general population is
also a major
contributing factor.
01 02 03 04
The increasing
digitization of
healthcare and the
growth of mobile and
IoT devices as data
collection tools raises
many ethical issues.
With the recent
introduction of the
GDPR in the European
Union, clinicians and
patients have a right
to understand how a
particular AI decision
was reached.
Genomics
advancements are
interlinked connected
health challenges. For
truly personalized
medical care, genomics
information should be
combined with
environmental,
behavioral, and medical
history information.
Societal
Factors
Ethical
Challenges
Role of
Artificial
Intelligence
The
Potential of
Genomics
The acceptance of the patient Is
crucial. While for some patients it
could be a constant reminder of illness
and some others may enjoy the social
aspect receiving care outside their
home.
01 02
New and stablished organizations have started launching and scaling models to move
primary, acute, and palliative care to the home.
Patient preference
Longer visits are necessary for home
health care, which results in a smaller
panel size. The clinicians must be
rewarded for spending extra time in
coordinating and managing care.
Clinicians’ concerns
Specific risks to patient safety in the
home setting. It is important to
rigorously assess and mitigate these
risks when moving care to the home.
Safety must be considered in each
patient interaction.
Patient safety
The EU does not have a single legal
framework specifically tailored to
home care but plays a role in health
and social policy through directives
and recommendations that Member
States must implement.
Regulatory environment
03 04
Compilation of case studies
This book is a compilation of the different
policies, organisation and provision of the
home care in Europe, describing both the
formal home care systems and their reality
in terms of system failures and unmet
needs in 31 countries, including the 27 EU
Member States, Croatia, Iceland, Norway
and Switzerland.
Home Care across Europe
Access under this link
What digital skills are
04
Digital skills are defined as:
(UNESCO, 2018)
A range of abilities to use digital devices, communication applications, and
networks to access and manage information.
They enable people to create and share digital content, communicate and
collaborate, and solve problems for effective and creative self-fulfilment in
life, learning, work, and social activities at large.
Basic functional skills are required to make basic use of digital devices and
online applications.
Advanced digital skills are the higher-level abilities that allow users to make
use of digital technologies in empowering and transformative ways such as
professions in ICT.
Basic digital skills: 6 areas
Digital foundation skills
using a browser, connecting to the
internet, and keeping passwords
secure.
Communicating
sending emails securely, using
attachments, and participating on
social media.
01 02
Basic digital skills: 6 areas
Handling information and content
using search engines, being aware
that not all online content is reliable,
accessing content across devices.
Transacting
setting up accounts to use or purchase
goods/services online, using different
secure payment methods, filling in
online forms.
03 04
Basic digital skills: 6 areas
Problem-solving
finding solutions to problems using
FAQs/tutorials/chat, presenting
solutions through software, and
improving productivity.
Being safe and legal online
understanding best practice in data
storage/sharing, updating and keeping
passwords secure, and taking
precautions against viruses.
05 06
Test your digital skills
05
Take this test to learn more about your digital profile:
https://europa.eu/europass/digitalskills/screen/home
Congratulations!
You have successfully finalized the first module of U-Digitalize Training.
Funded by the European Union. Views and opinions expressed are however those of the
author(s) only and do not necessarily reflect those of the European Union or the European
Education and Culture Executive Agency (EACEA). Neither the European Union nor
EACEA can be held responsible for them.

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M1. What does the digitization of socio-health services mean

  • 1. What does the digitization of socio-health services mean? U-Digitalize Training Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.
  • 2. 02. Advantages of digitalization 03. Obstacles and barriers, recommendations to overcome them 04. What digital skills are 05. Testing your digital skills This module focuses on the following sections: 01. Digitalization, application to socio-health and care sectors Table of contents
  • 4. Digitalization refers to the process of incorporating digital technologies and tools into the various aspects of their work and daily activities. It involves leveraging digital resources to enhance efficiency, accessibility, and quality of services. What is digitalization?
  • 5. The world is changing, and healthcareis no exception.
  • 6. for identifying needs and providing health care (from prevention and health promotion to curative interventions and self- management) are provided by digital technologies and the digital environment. Digital technologies have the potential to transform healthcare services in ways that could support the objectives of the health system. The results and outcomes of digital transformation of health services will importantly depend on the quality of the process and the involved stakeholders. New Opportunities Potential to transform Quality of the process The promise of benefits of digitalisation do not always materialise in practice. Implementing new technologies, whether digital or not, should not be based on promise or hope, but on evidence and realism.
  • 7. All health personnel have a basic understanding of computers and, therefore, know how to realistically carry out daily tasks using their work PC, mobile phone or tablet. also requires having the ability to manage information and scientific knowledge effectively to make decisions based on evidence and to improve patient care. Digital literacy Effective management of health information Thanks to technologies, devices and other types of digital channels, it is possible to improve the network connection between all healthcare actors and patients. Health communication Facilitate remote health care in collaboration with representatives from different sectors. All health professionals need to know and be able to use the different digital tools based on "cloud" technology. Collaborative and coordinated work Necessarytoolsandknowledgefordigitalization
  • 9. Four main advantages can be outlined: Remote diagnosis of patient conditions: Patient information can also be stored, accessed and shared between healthcare professionals in real-time. Easier for patients to access medical data and healthcare services enabled them to monitor and track their conditions remotely. Improves accuracy of diagnosis Improves quality of healthcare People leaving in rural areas, elderly patients or people with mobility issues digital technologies have pushed the boundaries of healthcare beyond the walls of the hospital. Improves access to healthcare Patients can better understand and monitor their health conditions remotely, can help reducing unnecessary visits to emergency rooms. Reduces cost of healthcare Advantages of digitalization
  • 10. The Top Digital Health And AI Stories Of 2022 From: The Medical Futurist @Medicalfuturist Click to see the video!
  • 12. Digitalhealthhasovercomeasatrendrecently,butmedicalimagesandtelemedicinedatebackover100yearsand prototypewearabledeviceshavebeenusedtotackleobesitysincethe1940s(CummisandSchuller,2020). However,someobstaclesandbarriershavetobeconsidered: Technologies need to be affordable, easy-to-use for healthcare workers and general population. Low levels of digital and health literacy in the general population is also a major contributing factor. 01 02 03 04 The increasing digitization of healthcare and the growth of mobile and IoT devices as data collection tools raises many ethical issues. With the recent introduction of the GDPR in the European Union, clinicians and patients have a right to understand how a particular AI decision was reached. Genomics advancements are interlinked connected health challenges. For truly personalized medical care, genomics information should be combined with environmental, behavioral, and medical history information. Societal Factors Ethical Challenges Role of Artificial Intelligence The Potential of Genomics
  • 13. The acceptance of the patient Is crucial. While for some patients it could be a constant reminder of illness and some others may enjoy the social aspect receiving care outside their home. 01 02 New and stablished organizations have started launching and scaling models to move primary, acute, and palliative care to the home. Patient preference Longer visits are necessary for home health care, which results in a smaller panel size. The clinicians must be rewarded for spending extra time in coordinating and managing care. Clinicians’ concerns Specific risks to patient safety in the home setting. It is important to rigorously assess and mitigate these risks when moving care to the home. Safety must be considered in each patient interaction. Patient safety The EU does not have a single legal framework specifically tailored to home care but plays a role in health and social policy through directives and recommendations that Member States must implement. Regulatory environment 03 04
  • 14. Compilation of case studies This book is a compilation of the different policies, organisation and provision of the home care in Europe, describing both the formal home care systems and their reality in terms of system failures and unmet needs in 31 countries, including the 27 EU Member States, Croatia, Iceland, Norway and Switzerland. Home Care across Europe Access under this link
  • 16. Digital skills are defined as: (UNESCO, 2018) A range of abilities to use digital devices, communication applications, and networks to access and manage information. They enable people to create and share digital content, communicate and collaborate, and solve problems for effective and creative self-fulfilment in life, learning, work, and social activities at large. Basic functional skills are required to make basic use of digital devices and online applications. Advanced digital skills are the higher-level abilities that allow users to make use of digital technologies in empowering and transformative ways such as professions in ICT.
  • 17. Basic digital skills: 6 areas Digital foundation skills using a browser, connecting to the internet, and keeping passwords secure. Communicating sending emails securely, using attachments, and participating on social media. 01 02
  • 18. Basic digital skills: 6 areas Handling information and content using search engines, being aware that not all online content is reliable, accessing content across devices. Transacting setting up accounts to use or purchase goods/services online, using different secure payment methods, filling in online forms. 03 04
  • 19. Basic digital skills: 6 areas Problem-solving finding solutions to problems using FAQs/tutorials/chat, presenting solutions through software, and improving productivity. Being safe and legal online understanding best practice in data storage/sharing, updating and keeping passwords secure, and taking precautions against viruses. 05 06
  • 20. Test your digital skills 05
  • 21. Take this test to learn more about your digital profile: https://europa.eu/europass/digitalskills/screen/home
  • 22. Congratulations! You have successfully finalized the first module of U-Digitalize Training. Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.